Why is my Blu-ray player not playing sound?

Why is my Blu-ray player not playing sound? I can see my movie playing but I cannot hear anything. What's wrong? I know the problem isn't with my TV's audio because I can hear it when I'm watching cable.
Asked by: Guest \| Views: 333

Total answers/comments: 5

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bert [Entry]

"Joseph

@josephmadura

Rep: 157

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bert [Entry]

change the sound setting of br player and the tv. like sound bg

bert [Entry]

if there is more than one hdmi port on your tv, try each of them. that is how i got the sound to work for me. (:

bert [Entry]

Used my geek squad account at Best Buy to get help to resolve this on my LG blueray player where I had the same issue. (I have the same issue wit LG and Sony players. The trailers and ads have great sound but the minute the movie starts there is no sound. Has absolutely nothing to do with equipment because, as stated, ads and trailers have great sound and I never have an issue with DVD format.) What fixed the problem which I understand is different from brand to brand was this. With the disk out we first tried to do a software update. Then, we tested if that worked to update the audio settings...it didn't. Then we went to the home button and in that selected settings and then scrolled to audio. In audio's "digital output" we changed from AUTO to PCM. And, that fixed it!

bert [Entry]

I have this same issue and last night after trying dozens of different settings and toggling things on and off that I have no idea what they do I stumbled upon a fix