ZTE Zmax Pro: black screen/glowing home button, won't even vibrate

ZTE Zmax Pro: black screen/glowing home button, won't even vibrate I have a ZTE Zmax Pro. This is the second phone of this exact model that I've had in the last 4 months, and they both have had the EXACT same flaw. I returned the last one because I thought it was just some manufacturing issue with that particular phone... apparently not.
Asked by: Guest \| Views: 249

Total answers/comments: 5

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bert [Entry]

"Isabella

@beanie

Rep: 649

1

1

1"

bert [Entry]

"My mom's phone was having this exact issue. I searched for a solution and found this website but no answers. I finally figured it out, for all those suffering-

PRESS AND HOLD BOTH VOLUME KEYS SIMULTANEOUSLY FOR 20 -30 SECONDS OR UNTIL THE HOME BUTTON STOPS FLASHING AND STAYS LIT. THEN RELEASE AND PRESS THE POWER BUTTON. Your phone should boot up like normal."

bert [Entry]

Hey you guys the FREEZER TRICK WORKS, my phone is damaged, screen is cracked everywhere, the screen turns off and doesnt want to display an image every couple weeks I just pop that baby in the freezer for like 5 to 10 minutes, plug it back in to charge, and do the hard power button reset and it is resurrected again like Lazarus!

bert [Entry]

Just solved this same problem. The battery is completely dead. I had to use a power bank to provide power fast enough to turn the phone on into recovery. I then wiped the cache and data partitions and factory reset it. It would then start to boot and turn off after a few seconds as if the power button was being held. I was able to get pass this by continuously pressing/releasing the power button. It turns out that there was a short in the power button and would shut the phone off and try to turn it back on immediately, completely draining the battery even with the charger attached. Even with the power bank attached, the phone continued to power cycle, but the power bank provided enough power fast enough to allow the phone to keep cycling until the short resolved. It was probably due to some water getting into the power button after applying a soft screen protector.

bert [Entry]

This is my 2nd phone also and both phones have done this. The 1st one worked holding the volume down and power button at the same time. This phone I had to use the hold all 3 buttons until home button quit blinking then hit the power button. Not the only problem with this phone and wish I never bought it. Now that LG Stylo 3 has 32gig internal memory I will be going that phone. Metro won't replace it again and neither will ZTE.