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ONA50UB19E05 onn tv 50 inch 4k issues. Help.

ONA50UB19E05 onn tv 50 inch 4k issues. Help.

Can't find Onn brand in drop down so I place thus in tcl forum my apologies. Hi I purchased an onn 50 inch 4k tv model number ONA50UB19E05 in Jan of 2021 from walmart. Opted out of the warrenty stupid of me now the tv is failing.

ANSWERS:

"Hi,

The Walmart warranty may just have been the retailer’s warranty which is sometimes supplied at extra cost and doesn’t replace the manufacturer’s warranty.

Here’s a user manual for an ONN brand TV (model number not specified).

On p.28 it states that the warranty is 1 year.

Check the user manual that came with your TV as to what the warranty is and also if it states how to make a claim for a manufacturer’s warranty repair or replacement.

If there is no information in the manual or one wasn’t supplied, contact ONN and ask them.

Normally to obtain warranty service, proof of purchase is required"

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