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water flooding and F11 error

water flooding and F11 error

We have a Kenmore He3t washer that is 10 years old. Today I came home to find the F11 code and water all over the floor. I have noticed that the spin cycle has gotten dramatically louder recently, as if the tub was off-balanced.


"Ian, F/11 error is a Serial Communication Error

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Potential Causes

• Check Wire Harness connections to the MCU, the motor, and Central Control

Unit (CCU)

• Check the Drive system for any worn or failed components

• Check MCU

• Check CCU

• Check Motor

• Check Wire Harness

Your tub should actually have 4 shock absorbers that hold it in places. It is easily possible that those, or at least one has either failed or is dislodged. None of this should cause your washer to leak. Check the water supply lines as well as the the drain. There is a drain filter and drain lines, those may be leaking. Get the service manual from here if you need it. Hope this helps, good luck."

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