Why is my Microsoft Zune 80 GB not working

Why is my Microsoft Zune 80 GB not working

My Microsoft Zune 80 GB has stopped working. Iplug it up to charge it and it has on the screen contact support with a number 5 in a circle also a picture of a Zune with an X on it. Is there anything that I can do to fix it or do I have to send it to the Zune shop.

ANSWERS:

tronb0x00

Glenn Drew

mmartinez

Bumquist