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How to Redeem Clamped Vehicle at CITOM in Cebu City, Philippines

Pursuant to Cebu City Ordinance 1657, this service guides you in claiming clamped vehicle which were illegally parked.
Clamped Car Auto Vehicle - Cebu, Philippines
Picture of a clamped car (vehicle)


Owners/Drivers/Operators of clamped vehicles

Contact Persons
Julito Q. Baldago Jr.
Benita Bontuyan
Clamping records in-charge
Contact/Telephone number: (032) 253-9211 / 253-8262

Special Traffic Action Force (STAF)
2nd Floor, Annex Bldg.

Monday to Friday, 8:00 AM to 10:00 PM
Saturday 8:00 AM - 5:00 PM

Duration of the Service
1 hour

  • Certification of Registration (C.R.)
  • Official Receipt (O.R.) for vehicle already towed and towing fee
Payment of Php 500.00 for clamping and pending violation / plus

Procedures on How to Redeem Clamped Vehicle at CITOM in Cebu City, Philippines

Follow these steps...
Wait while Person-in-charge...
It will take...
1. Proceed to STAF Office to get data
1. Check record on logbook

2. Give written data to client
Clamping in-charge
5 minutes
2. Procedd to TVB Ground floor, Window 1 and 2
3. Issue official receipt
TVB Cashier
5 minutes
3. Give written data to cashier and pay amount due

4. Go back to STAF Office and present Official Receipt (O.R.)
4. Record Payment (OR no. and amount paid in the logbook)
Clamping Record in-charge
3 minutes
5. Go back Investigation section
5. Advise clients to go back to where the vehicle is located.

6. Dispatch releasing personnel to release clamp.
Clamp releasing personnel
2 minutes
6. Proceed to where the vehicle is located
7. Releasing personnel releases clamp
45 minutes

Source: Cebu City Citizen's Guidebook
This information appeared first on the 2009 Version of the Cebu City Citizen's Guidebook published by the Cebu City Government through the efforts of the Mayor's Management Team.

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"How to Redeem Clamped Vehicle at CITOM in Cebu City, Philippines" was written by Mary under the Cebu Services category. It has been read 5850 times and generated 0 comments. The article was created on and updated on 27 March 2011.
Total comments : 1
Renan [Entry]

Hi maam sir i would like to ask how it long to make process of car clamping? Posible to make full payment first or it can be installment? Specialy the drivers puj?