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Sky Cable Customer Service Hotline Number

Sky Cable not only offers cable tv service in the Philippines, it expands into providing a fast broadband internet service and an affordable IDD calling service.
Sky is constantly innovating and expanding. Since 1990, it acquires over half million subscribers all over the Philippines with Manila and Cebu as the biggest markets. With its growing number of customers, Sky Cable provides a way to communicate with its customer's concerns and problems.

You can contact Sky Cable Customer Service Hotline Number:
  • (02) 381-0000 (Metro Manila)
  • (02) 636-9292 (main office)
  • (046) 484 4701 (Cavite)
  • (049) 534 1555 (Laguna)
  • (02) 520 8560 (San Pedro)
  • (044) 693 5877, (044) 693 5878, (044) 693 5880, (044)693 1497 (Bulacan)
  • (032) 344-1998, 421-1818 (Cebu area)
  • (032) 345-2278 local 1 (Cebu area)
  • (033) 300-1210 (Iloilo)
  • (034) 432-0051 (Bacolod)
  • (035) 225-1010 (Dumaguete)

Fax number:
  • (02) 635-6406

Email address:
  • skyserves@mysky.com.ph (for current subscribers)
  • telesales@skycable.com (for new subscribers)

You can also contact them through their mobile phone number:
  • 0917-631-0000 (Globe)
  • 0918-863-1000 (Smart)

Do you have any concerns/problems with Sky Cable?

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"Sky Cable Customer Service Hotline Number" was written by under the Directory category. It has been read 306424 times and generated 791 comments. The article was created on and updated on 07 April 2016.
Total comments : 791
bewick   (23 September 2019 8:06 AM)

my account number in 683477990, my main box is not work, however my second box is working, i have tried connection my main box to the second connection, and it not work there either,. So the problem is with the box, so i need a service call or the main box replaced, please our address is lot 89 . 90 phase 1 blk 1 corona del mar talisay pooc cebu 6045my contact number is 0945 5205895

Ronald Drioane   (21 August 2019 10:20 AM)

I have a problem with one of my cable boxes. I can not reach any station. My other box works fine.My account number is 657509426. My telephone number here in Cebu is 2547594. Please contact me ASAP.

Ron Drioane

ARWIN CRUZAT   (14 July 2019 6:30 PM)

Hi Sky,

Please help to check my connections, until now no internet and cable connections. Please help to fix asap. Thank you

zenaida ledesma   (05 July 2019 11:58 PM)

nagcharge mo kada bulan sa akoang credit card ug almost 900 pero ngano man mga channel ako nakita pareho ra sa 300 plan nako sa isa ka account nako.

Analyn castro   (19 May 2019 5:47 PM)

May i know d latest and pending balance in your company..?
Can you send a copy of my acct.,so that i can fix it..

Rosalind Leaño   (14 May 2019 8:33 PM)

Good day.. bakit ganyn service nyo nagup na nga aq ako ng plan pero ang bagal p den ng connection nyo.baka nmn pde nyo gawan ng paraan ang service nyo. Nakakapikon kayo.

Filmer   (30 April 2019 2:00 PM)

I'm having a hard time trying to call costumer service. Sky Cable... Do we really served our clients? or just giving them a hard time.

Maria Helen Savaris   (26 April 2019 7:16 PM)

This refers to account number 653-813-554 in the name of Jestoni Al C. Savaris. The account was disconnected last Wednesday April 24, 2018. Payment was made the following day April 25, 2019 through Touch Pay with receipt number 22689. We expect that we will the be reconnected, but until now we have no connection yet. Had call your hotline, and I find it very futile. Very long process and so difficult to contact your hotline no. Please, try to check what is the problem of our connection. Thank you....

Christopher Ramilo   (05 April 2019 2:21 PM)

We don't have cable for 2 days already and we paid our account.Also, we called you a lot of times and no one answered. Can you hire a more responsible personnel that answer calls! Can you fix this problem asap! From Tanauan, Batangas

George Doromal   (17 December 2018 3:16 PM)

Can you please provide a hotline where somebody answers the phone.

The personal concierge that is assigned to fix our connection is no longer connected to your company.

Lysa   (17 December 2018 8:54 AM)

Akala ko 2-3days long processing lagpas na 1 week pinaasa nyo lang ako na kakabitan kahit kompleto na requirements na kailangan nyo na C/A nako lahat lahat kinacancel ko lakad ko dahil sa schedule na binibigay nyo tapos sunod sunod na araw puro bukas ang sagot nyo sakin nakakadismaya ang service nyo ang aarte ng installer andaming dahilan pag ayw nila mag install sa location !!

mae parcon   (14 November 2018 12:25 PM)

Skycable pakiayus signal koneksyun dito sa lapu-lapu city. Two days na no input signal acct. Name ellen ace luague digibox #644907511,.,,

Annalyn Francisco   (11 November 2018 9:07 AM)

Please check our digibox acct no.638410540 no connection since nov.8

Nelson A. Garcia   (25 September 2018 7:18 AM)

Please check our digibox unit tom. After a series of no input signal, it eventually shut down afterwards.My account number is 637372394.

Liezl C. Montayre   (19 September 2018 10:56 AM)

Liezl C. Montayre (18 September 2018 7:40 PM)
Please check my connection, no input signal since yesterday. my account no. 677684232

Estefania R. Selos Sanots   (12 September 2018 10:40 PM)

Please check my connection, no input signal since yesterday. my account no. 647154190

Paul kenneth embarque   (09 July 2018 5:29 PM)

My account# 638618532

Paul kenneth embarque   (09 July 2018 5:26 PM)

Im from mactan cebu.. halos everyday nasisira connection nyo.. plss. Skycable paki ayos lang po laging walang signal ang cable nyo ontime kami nagbabayad.. ADDRESS: L aldea Buena timpolok mactan cebu

Paul kenneth embarque   (09 July 2018 5:23 PM)

Plsss.. paki ayos ng connection nyo.. baka lumipat nalang kami sa iba.. ang pangit ng connection nyo po!! Tapos walang sumasagot sa costumer service nyo

JC KRISTINE DINGAL   (08 July 2018 8:04 AM)

No cable connection here in miramonte pit os cebu city plz fix this problem since July 5 we have no cable connection...thanks hope u have prompt action on this problem....

Eleanor san gaspar   (04 July 2018 10:26 AM)

I need repair assistance for one of my digital box. No input signal. No answer in your trunkline.

Eleanor san gaspar 154 jupiter street dreamland brgy namayan .

Roger Sardual   (29 June 2018 3:16 PM)

Paki ayos naman connection namin in Las Villas.

At paki ayos contact numbers ninyo, can't be reached always while billing is so quick.

Zion Job Pameron   (06 June 2018 8:53 AM)

Paki ayus nman nang cable connection namin kasi na wala yung signal mag tatatlong araw na sayang po bayad namin aksyonan nyu ka agad location po namin tres de abril st cebu city brgy pahina san nicolas. Salamat

Zion Job Pameron   (06 June 2018 8:51 AM)

Maam/sir paki ayus nman nang cable connection namin kasi na wala po ang signal mag tatatlong araw na sayang po bayad namin aksyonan nyu nma, location po namin tres de abril st cebu city brgy. Pahina San Nicolas

Belinda Mondragon   (15 May 2018 8:11 AM)

I don't have any cable connection/no input signal at the moment since Sunday 13 May 2018, I should be having a rebate. Please fix this problem immediately. Thank you very much. By the way the area is in Sambag 1, Urgelio. Your telephone hotline is useless no answer,

rey jess casindad   (12 May 2018 9:51 AM)

Pki check. Wala pong connection samin kanina png 5am. Updated nmn kami pgbayad. Ngaanaty n nga aq ng bill for may. Bakit ganon? Paki ayos nmn. Ngbbayad nmn ng maayos. Sarado ngayon ang opisina ng naga city cam sur.

Lyka Mae Hintay   (08 May 2018 8:20 AM)

PUNYETA !! Almost 3k ang bill ko every month and I cant even get a fucking decent customer service !! WHERE THE HELL IS MY CONNECTION !!! LAHAT NG HOTLINE NUMBERS WALANG SUMASAGOT !! Joke yan !!?!!

Jordan A. Mansueto   (07 May 2018 10:36 AM)

I already paid my balance, please bring me ba k my connection.

Peter Larko   (16 April 2018 10:27 AM)

Why are there so many reruns on Sky Cable TV? Numerous reruns on Sky Cable TV including HGTV. Wasting my monthly subscription.

Douglas Beltran   (25 March 2018 7:41 AM)

Pinutulan linya ko kasi may balance day ako 59 pesos grabe naman

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