If you lost the PIN of your SMART or Talk 'N Text Sim or if you entered the wrong PIN, your sim card might probably get blocked. And it needs the PUK code in order to unblock it.
What is PUK? PUK stands for PIN Unblocking Key. Where can you find the PUK? It is found at the back of your SMART or Talk 'N Text sim casing like what you can see in the photo below:
PUK code found at the back of the sim casing
Take note that you can see two PIN and two PUK on the image above. The PUK1 is used to unblock your Personal Identification Number or PIN while PUK2 is used to unblock your PIN2 for your call/phone settings (ex. fixed dialing).
What if you lost the sim casing and you forgot your PUK code? You should follow either one of the two steps below to retrieve your PUK code:
Get PUK code through Cellphone or Landline
Dial *888 using your SMART cellphone or (02) 888-1111 using telephone and follow the voice prompt.
For SMART Postpaid subscribers, select the Aftersales option then PUK Release.
For SMART Prepaid and Talk 'N Text subscribers, select the Account option then PUK Inquiry.
Enter your cellphone number (09xxxxxxxxx) and ICCID number. Your ICCID is the 16 digit number printed at the back of your SIM card.
Once validated, the system will dictate your PUK1 and PUK2 codes. Please have a pen and paper ready to jot them down.
Get PUK code through SMART's website
Register and log-in to my.smart.com.ph. Registration is FREE.
Once logged-in, link your Smart mobile number to your my.Smart account.
Once linked, click the "Manage” option beside the account you want to have the settings activated.
Under the Inquiries tab, select PUK Code Inquiry.
Then, enter your ICCID number. Your ICCID is the 16 digit number located at the back of your SIM card.
Once validated, the system will display your PUK1 and PUK2 codes.
Did you successfully retrieve your PUK code? Are you having any problems in getting your PUK code?
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"How to Get Your Lost PUK code in SMART or Talk 'N Text Sim" was written by admin under the Mobile Phones category. It has been read 32464 times and generated 264 comments. The article was created on 03 December 2012 and updated on 03 December 2012.
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Carlo Cuevas(26 October 2017 2:26 AM)
I lost my sim casing so with the ICCID number (Im using a micro sim). Is there a way for me to retrieve my PUK code? please I beg for your prompt answer. thank you. My smart number is 09980468773
Zeah Nizal(10 September 2017 7:42 PM)
Hi, my Sim card is block and I lost my PUK case sim Please Help me this is my number 09106601246 Thank you God Bless
vin(07 September 2017 8:18 AM)
My simcard is PUK i Lost my Puk Code i need Help Please ? My phone number is (+855) 968 196 861
Jolifer(12 August 2017 11:41 PM)
I need puk code of my simcard 09306827080
DON(30 July 2017 7:49 AM)
this is my sim number 09105737611 please help . TY
DON(30 July 2017 7:47 AM)
my number has been PUK this morning .i dont have PUK code . please help me to unblock my sim. TY
Jessica(27 July 2017 12:27 PM)
I lost my sim casing so with the ICCID number (Im using a micro sim). Is there a way for me to retrieve my PUK code? please I beg for your prompt answer. thank you.
Donnie Ruth Clado(16 July 2017 9:22 PM)
Pa help naman po my sim card was blocked and sim card case got lost. My number is 09298799151. Thank you
adrian(02 May 2017 9:44 AM)
how to remove puk without the previous card of my sim
MLeigh(09 March 2017 6:34 PM)
This will not work if your mobile number is already disabled or already PUK'd before registering your number to smart online account.
Mimi(21 February 2017 10:06 AM)
It does not work.
Raf Forteza(01 February 2017 9:12 AM)
My simcard was bkock and simcard case got lost . Plz help my no. 09102962975
J-m Gaza(30 January 2017 4:29 PM)
Please Help My Sim Card Was Puk 09398942598 Please Help Me To Recovery My Sim Card :D
Angelica Joy Villamor(12 December 2016 10:32 AM)
PA help naman po. Kabibili ko lang po ng new talk n text sim tapos po napuk agad . Pano ko po yun maactivate? Salamat po
anne(04 December 2016 5:53 PM)
good pm.. need help po... naka PUK lock po ung simcard q at nawala q na po ung simcard case q at d q na rin alam ang ICCID q kac naka nano cut ung sim q.. pa help nman po ito ung number q 09099411861.. advance salamat po ng madami.. godbless
jerome(26 November 2016 9:40 AM)
load 1000.60 the number 09503621728
FO(21 November 2016 6:22 PM)
my sim was blocked and i lost my sim card case. this is my number: 09464863445
Aljon(14 November 2016 3:06 PM)
Please help me. My sim got blocked and need a PUK code. But nawala ko na yung sim casing niya and hindi ko din alam yung ICCID number ng sim ko. Is there any chances na malaman ko pa yung PUK code ko ? Please help me. Thank you. This is my number 09107977360
Cj(27 October 2016 6:13 PM)
Please unblock my sim card.09488966749
Cj(27 October 2016 5:57 PM)
My sim is blocked and my puk codes got lost plss help.09488966749
ben(09 October 2016 5:57 PM)
please connect this my 09106772094
dhon rhynnel allado(03 October 2016 9:41 AM)
please help me this is my number 09124970976 and this is my iccid code 0310 0350 9470 9770 LPS0103 thank you!!!
dhon rhynnel allado(03 October 2016 9:22 AM)
this is my number 09124970976
this is my iccid code 0310 0350 9470 9770 LPS0103
please help me
Mark(05 September 2016 9:13 PM)
Good Evening can you help me? what if your sim was PUK how can I receive any confirmation codes such as smart verification code etch. Please help me I appreciate it. I just need to know my PUK code. This is my number +639109986311
glendon basnillo(23 August 2016 12:49 PM)
gud pm po sa inyo na puk ko talk n txt sim matagal na kasi ito kaya nawala na yung card nya,importante kasi ang sim na ito sa akin...sana tulungan mo ako 09489570000
glendon basnillo(23 August 2016 12:45 PM)
na puk ko sim kindly help me....09489570000
arielcalaluan(20 August 2016 11:07 AM)
I forgot my pincode 09503045761
arielcalaluan(20 August 2016 11:05 AM)
Paano mahanap yung pincode ng number
Pheak kampot(19 August 2016 10:02 PM)
093625298 what puk code?
Bryan Barachina(02 August 2016 9:27 AM)
My simcard is PUK i Lost my Puk Code i need Help Please ? My number #09300305666