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How to Retain Old Phone Number from a Lost, Damaged, or Stolen Sim Card?

Perhaps your sim card was stolen, lost or damaged and you want to retain the phone number of that sim card. That sim card might contain very important phone number from families, friends, relatives or business partners. They might already saved your old phone number to their phones. You don't want the hassle of informing them again with a new phone number. So retaining the old phone number is a must. How could you retain your phone number if your sim card has been lost, stolen or damaged?
Telco companies (such as Smart, Talk 'N Text, TM, Globe, Sun Cellular) implement a sim card replacement service. In case your sim is damaged/broken, lost (mishandled) or stolen, you can replace that sim and retain your phone number to the affiliate office/center of the telco company.

Some telco companies requires you to bring the sim pack (the card which the sim was attached) but others do not. So to be sure, you must bring that sim pack or if you also lost the sim pack, just try the office to convince that you want to retain your old phone number.

And the very important thing, is to bring a valid id.

When you go to the office or center, the office may require you to fill-out an affidavit of loss. And they will require you to pay for the sim card replacement.

So, the requirements you must bring are:
  1. valid id (at least 2)
  2. sim pack
  3. affidavit of loss
  4. payment for sim card replacement

Are you having a problem with your lost, damaged or stolen sim card?

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"How to Retain Old Phone Number from a Lost, Damaged, or Stolen Sim Card?" was written by Mary under the Mobile Phones category. It has been read 45346 times and generated 21 comments. The article was created on and updated on 02 January 2014.
Total comments : 21
Ariel Chiong [Entry]

Sim card no. : 09423509575
Yan po ung old sim ko at gusto kong ibalik ung old no. Ko kasi na stolen po ung phone ko tas i want to remain sa old number to my new sim card
At kung may bayad po just text my 2nd number
Ariel Chiong [Entry]

I want to retain my old sim card number to a new sim card pls help me because my phone was stolen and my number was bind to my e wallet account like gcash or pay maya and coins.ph
Jowielene [Entry]

I lost may sim and I want to get a new with the same #
Charlene De las alas Laderas [Entry]


My bayad po ba at magkano namn po..
Kakasira ngaun lng ng sim ko po
Joan Blaza [Entry]

IHow can i retrieved my damaged sim without going to the nearest telco office? I want to retrieve my important contact numbers.
jorge Romano [Entry]

09612555620 ito ang number ku
jorge Romano [Entry]

wala nang signal sim card ku o damage na.kun maplitan gusto ku yun parin ang number.
Jerry icaranom [Entry]

Morning sir/maam
I lost my simcard...panu ko po maibabalik ang sim card ko po kasi may importante po don sa nawala ko pong sim card nandon po kasi ang gcash ko at may pera pa po yun sana matulungan niyo po ako...
Mae L. Solar [Entry]

My phone shows
Sim card not supported? How I can fix it?
roger elesio [Entry]

good day paano po mag replace ng sim card dahil nawala na ang simbed or sim card ano option po bah kasi need ko para sa gmail kasi may mga important ako kailanga ma openko ang gmail ko kaso hindi kuna ma open dahil nawala ang simcard at simbed which is smart prepaid kasi sya ito po ang number ko 09307797820
clint [Entry]

my simcard is loss and i can't recover my facebook account please help me

How can i retrieved my damaged sim without going to the nearest telco office? I want to retrieve my important contact numbers.
Renalyn [Entry]

I want to retrieve my damaged sim number.. what will I do.. that number was very important to me... Please help..
Prey ildefonso [Entry]

How can i replace my old sim without changing number? In easiest way?
Regjie Duerme [Entry]

How can i retrieve my lost sim, can i get new sim with the same number or what? please respond im disappointed right now
Jason Lemery [Entry]

I lost my sim card at my pocket beacause I drunk , and so please help me to come back my old sim contact, and please follow up earlier.
Richard Navarro [Entry]

how much the payment for the sim card replacent?
Lhaii [Entry]

I thought it's free. How can we retain our old numbers free ? What if your customers don't have enough money to pay it. You don't want to consider it right. You must free this problem . Coz some peopple don't have their money tho !
kisiah ann enrique [Entry]

hi how can i replace my new number to my old number ,i want to use my old number because it has emportant numbers.
sarah [Entry]

How much would it take me to replace my sim card??
Geffrey [Entry]

My Question is ? how you recover the Sim card into the original ? because my sim card is need to call the call center and i dont know the number . can u please help me this is important to me .