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Sun Cellular Customer Service Hotline Number

One of the leading mobile telecommunications companies in the Philippines, Sun Cellular delivers excellent mobile services to its subscribers. To serve you better, whatever your problems or concerns with Sun Cellular, you can contact Sun Cellular Customer Service Hotline Numbers below.
Sun Cellular Customer Service Hotline

To receive immediate help:
  • Using you Sun Cellular mobile phone, you can call 200 for free.
  • Using landline, call (02) 395-8000.
For Sun Postpaid Elite Plan:
  • Using you Sun Cellular mobile phone, call 888
  • Using landline, call (02) 395-8888
For Sun Broadband Wireless Hotline:
  • Using you Sun Cellular mobile phone, call 333
  • Using landline, call (02) 395-333
You can also reach Sun Cellular through its fax number (02) 696-7134.
 
Do you have any problems or concern with your Sun Cellular sim or subscription? Tell us in the comment below.
- https://www.affordablecebu.com/
 

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"Sun Cellular Customer Service Hotline Number" was written by Mary under the Mobile Phones category. It has been read 112329 times and generated 484 comments. The article was created on and updated on 02 July 2018.
Total comments : 483
Tgooza [Entry]

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JAROLD DOCOG [Entry]

My suncellular number is 0922 683 9096
Thanksss
JAROLD DOCOG [Entry]

Please I need your help po, I accidentally broke my suncellular simcard, can you retrieve my phone number and i want to receive SMS from my broken suncellular sim.
jasmin francisco [Entry]

no internet connection for acct#0196084177
kindly send also your hotline. i cant connect with the given hotline numbers.
hoping for the feedback.
thanks,
Allan Lancero [Entry]

kindly help activate my SUN SIM, its been 2 days now since the signal was totally being removed causing me to not receiving and cannot create any txt and call.. my CP number is 09420866672 most of the network in the APN is forbidden
marlyn santos [Entry]

paki activate yung number i paid already and no balance
Apple bautista [Entry]

Bakit hindi po ako makapag load ng mga promos and data. Regular load lang lagi pwede ma load
Ralph [Entry]

Why I can no longer load my sun number? Please help me with this concern.
FE DE LEON [Entry]

may i ask po how to process to upgrade the plan of this account # 0185126196 this is registered in the name of a company..need reply po ASAP. Thanks
mark joseph carasaquit [Entry]

help po retrieved puk number 09430895453
mark joseph carasaquit [Entry]

09430895453
mark joseph carasaquit [Entry]

help po i lost my simpack cover i cant retrived the puk code?
edward lorenzo [Entry]

paki activate naman po ang sim card ko bayad na po ako
0933 8171563
salamat po
cherrie [Entry]

August 27 reported "Dispute on non recurring charges", on Aug 29 received a text message that dispute" is now resolved," .September 10 called 200 hotline, agent said that no load was sent yet so she told me to expect it within 72 hours. Today I talked to 4 different customer rep., All of them when we get to the part "if the load was already sent" they will ask me if it is okay to put me on hold for 2minutes, none of then went back , ALL of them disconnect the call.
Paul [Entry]

For more than a decade, first time ko ma dissapproved sa retention application ko. Meron daw ako unsettled account sa smart bro way back 2010. As far as I remember kaya ko hindi na settle yun dahil unserviceable na yung area namin. Pero naka ilang renew na ako pero bakit lang nangyari yung ganung issue? Tinanong ko yung sa telesales kung merong way para mag request ng dispute, wala daw magagawa dahil yun ang advice ng validation. Sana gayahin nuo yung tag line ng BDO "We find ways". 5 times din ako tumawag sa hotline pero sobrang poor ng experience. You can check the recordings. Hayyysss.. Account number: 0161088919

Read more at: https://www.affordablecebu.com/load/mobile_phones/sun_cellular_customer_service_hotline_number/1-1-0-7539
Anthony ian lim [Entry]

I would like to ask a copy of my BILL statement for 2 months before I can pay your bills. Can you call me at 09176220318
Jimmy Basilio [Entry]

concerning my internet connection how to fix it
LOWELL B PANOY [Entry]

Hi! I would like to ask the process how i can apply for replacement of my lost postpaid simcard? Hoping for fast reply on my query...thank you and have a good day!!
Mark Anthony Carpio [Entry]

Hi, i paid last Nov. 4 tru your online payment amounting of 3000 i spoke with a customer service "Kian" to connect my line due to some reason. Kian connected my line on that day. But as of now my connection is cut again.

How to call you if my line is cut?

How can i call you if im the only 1 using posted here?

How to call u if we dont have landline?

Pls. Bring back the old system. Even though our line is cut we can call the customer service.
EDWINA S. MISALUCHA [Entry]

Sun cellular outlets in our area were closed, so we could not directly give our concern, Is there anyone of your staff could attend in our needs or problem with regards in using your product? We tried to settle our bills, but we do not know if you received them, coz we can't avail to your services.
EDWINA S. MISALUCHA [Entry]

good day, so many times I email you but still no response, I tried to call up but only machine generated was answering, informing my bill, I already paid my accounts thru LBC, but its almost a week and yet its not activated. How can I call your staff so I must be cleared out. Please, respond.
Ruvy Bercadez [Entry]

HERE IS MAY ACCOUNT NO. 0168674864.. I paid my bill September 30, 2020. Please help me to connect my line need urgent.
Ruvy Bercadez [Entry]

I paid my bill September 30, 2020 until now my connection not yet connected.. Please help me..nee to connect my line urgent..
Angel Pino [Entry]

Hi! I just bought a new simcard yet I can't even send a message or call. Pls need help this is urgent. Thank you.

MY number: 09311202227
Yanyan Inoc [Entry]

my sun mobile 09228164839, had been paid since last August 29, but there is no connection until this very moment,
allan ejapon [Entry]

magandang gabi bakit po hindi ko na magamit sunsim ko hindi makatext at hindi makatawag pati data wala naka unli naman ako ng 1month
Roberto Divina [Entry]

Here is my cel number 09258281345. Not yet activated. Haay???
Roberto Divina [Entry]

Bayad na yong billing ko last August 6, 2020 at 3:47Pm amounting P4,200.00 pesos. Hanggang ngayon di pa activated yong phone ko?
jasmin [Entry]

pahelp naman po bago lng yung sim ko then..ginamit ko sya sa pagloload ngayong gabi ko lng hindi magamit pero kaninang umaga nagamot pa pangtawag...tapos ngayon hindi na makapgsend hindi n rin makarisib ng col and tx...at nd ko n din magamit sa pagloload sana po magawan ng paraan ito..

# 09334550177
jasmin candelaria
Carmela Blancaflor [Entry]

I'm Requesting for re connection but no response on your part. please help.

Account No: 0787238343
Account Name: Carmela Blancaflor

Thank you
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