Here are 2 (two) options in closing your Metrobank bank account:
For urgent or emergency situations, just call Metrobank customer service hotline and request for blocking of your bank account. This will not close your bank account. Rather, it will stop any unauthorized person to have an access to your bank account. That person cannot withdraw, transfer money or do any transaction of your bank account. To close your bank account, go to your Metrobank branch of account, bring your valid ID (government-issued ID) and request for closure of your bank account.
Option 2Another option is to withdraw all your money from your Metrobank bank account. It will be closed automatically after two years of being inactive (dormant).
Note: You can open a new Metrobank bank account if you want to in another branch. Or you can re-open your inactive bank account but you must pay service charges (for dormant account and below maintaining balance).
Do you want to close your Metrobank bank account? You can tell us the reason(s) in the comment below.