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How to Keep Your Online Banking Safe with Metrobank

The recent proliferation of phishing attacks and online scams targeting online banking users in general should keep you warned when you do online banking with Metrobank. (Note: Metrobank called their online banking service as "MetrobankDirect")

How to keep your online banking safe with Metrobank

To keep your online banking experience with Metrobank safe and secure, remember to observe the following safety measures when using Metrobank's online banking services.

What you should do:
  • Use an alpha numeric characters (8 to 15 long characters recommended) in your password, a password which is very hard to memorize. This is a combination of small and capital letters and numbers (example: d4vfhQ5pxYP6i)
  • Make sure that your personal computer is always protected. This means you should use a computer free from viruses. To protect you computer, make sure you have installed an updated antivirus software in your computer. There are lots of free antivirus softwares you can download in the internet.
  • Closely monitor your MetrobankDirect account activity by regularly checking your email notifications and look for any suspicious MetrobankDirect Inquiry.
  • Change your password immediately if you suspect that your account has been compromised.
  • Be conscious of phishing attacks and other similar scams or crimes online. The following Metrobank sites will never ask for personal information outside of the official internet channels (official Metrobank websites):
    • www.metrobank.com.ph
    • https://personal.metrobankdirect.com
    • https:corporate.metrobankdirect.com
  • Keep Metrobank informed. If you notice any unusual or unauthorized transactions made on your accounts, we strongly encourage that you immediately notify them via the following:
24/7 Metrobank Customer Hotline: (632) 8700-700;
24/7 Domestic Toll-free No.:1-800-1888-5775
Email address: customercare@metrobank.com.ph
Telephone Nos.: (632)898-8701, (632)898-8702
  • You should protect your sensitive online information such as your username and password all the time.

What you shouldn't do:
  • Be wary of links or attachments in emails regardless of who sent them. There some file attachments which are infected by a virus/trojan. Be sure not to download it or install it.
  • Do not use public computers (such as internet cafes) when doing online banking.
  • Do no enter personal or financial information into pop-up windows.
  • Do not reveal your username or password online.
"How to Keep Your Online Banking Safe with Metrobank" was written by under the Banking category. It has been read times and generated 1 comments. The article was created on .
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Total comments: 1
1 myra huang   (09 July 2012 3:10 PM)
GOOD DAY!

PLEASE BE ADVICE TO IMMEDIATELY CHANGE MY PERSONAL EMAIL ADDRESS WHERE YOU WOULD NEED TO EMAIL ME ANY INFORMATION OR FORWARDED MESSAGE.dont send any message to my old account. MY NEW PERSONAL ACCOUNT IS

myrah@tnhshop.com

MY LONG TIME EMAIL ADDRESS W/C IS designtrend1971@yahoo.com WAS DEFECTIVE AND I CANT ASSESS OR OPEN MAILS. THIS IS OF SUSPICIOUS CASE AND DOUBTED SOMEBODY HUCK MY PERSONAL ACCOUNT.

I HOPE THIS WILL IMMEDIATELY ASSISTED BY THE BANK.

505-171-2009-000078
505-171-2009-000077
505-171-2010-000105
505-171-2010-000106
505-171-2010-000104
505-171-2010-000103

MYRA HUANG