How to Activate Your Metrobank Account for Online Banking?
If you're a Metrobank accountholder, you can enjoy transacting online such as paying your bills online, transfer funds to other Metrobank accounts online or open a new Metrobank account (Savings Account, Credit Card, etc.) online. You can do online banking in Metrobank at a comfort of your home, office, or anywhere and anytime you want. But you should enroll or activate your Metrobank account first to MetrobankDirect, Metrobank's online banking facility. This is applicable only to all Metrobank customers with regular ATM, Debit card, Prepaid card and Credit card. If you're not an existing Metrobank accountholder and wanted to apply for Metrobank account and Metrobank online banking, then, these articles might help you:
If you're an existing Metrobank ATM/Credit Card accountholder and wanted to apply or activate online banking, then follow the steps below.
Go to Metrobank's official website (https://www.metrobank.com.ph/). Click the Enroll Now! link located at the upper-right corner of the website (inside the metrobankDirect box). You will be redirected to a new page. Choose the type of Metrobank account you want to enroll (ATM or CREDIT CARD).
Enter the appropriate details in the Metrobankdirect Personal Internet Banking Enrollment Form. Details of the Enrollment include the following:
For Metrobank ATM, Debit Card, Prepaid Card Users:
Your Preferred USER ID
ATM Card Number - if your atm card number has 16-digits only, add three (3) zeroes at the end of your 16-digit atm card number.
Card Holder's Name
Date of Birth
For Metrobank Credit Card Users:
Your Preferred User ID
Credit Card Number - the 16-digit number found at the front of the credit card
Embossed Name - the name embossed/printed at the front of the credit card
CVC/CVV or the Card Verification Code/Card Verification Value - the 3 digits found at the back of the credit card
Expiry Date - can be found at the front of the credit card
Card Holder Name
Date of Birth
Click the Continue button after entering the details.
Once your online banking enrollment is approved, you will receive an activation link and temporary password to your email. You must click the activation link and follow further steps to proceed with the activation and finish the enrollment. The activation link is valid for three (3) days, so you must click the activation link within 3 days.
If your account does not have ATM card, you can activate its online banking feature by going to the bank (branch) where you've opened the account. Don't forget to bring at a valid id.
Frequently Asked Question (FAQ)
What if you typed the incorrect ATM PIN, CVV or CVC?
The system will display an error message stating that "You may have entered an invalid data. Please check.".
What if you do not enter a mobile number?
A mobile/phone number is required. If you did not enter a mobile number, the system will prompt you an error message. Thus, you will not be able to continue the enrollment.
What if you do not enter an email address?
An email address is required. This is where you're going to receive the activation link. You will not be able to enroll without this.
What if your activation link sent to your email is expired?
You can request a new activation link by contacting Metrobank customer service through:
24/7 Customer Hotline: (632) 8700-700
Domestic Toll-free No.: 1-800-1888-5775
Email address: firstname.lastname@example.org
What if you're getting an "invalid temporary password" message when you try to complete the activation process?
You should enter the exact temporary password contained in the activation email (including period in the end if there's any).
What if you type the wrong One Time Password (OTP)?
The system will display an error message stating that the OTP is invalid.
What is the maximum number of tries to generate new OTP?
You can generate OTP up to three (3) times only.
Does OTP expire?
Yes, validity of OTP will last for 20 minutes only.
What if you reach the maximum number of tries in generating OTP?
The system will display error message. You can repeat the activation process by clicking the activation link again which was sent to your email.
"How to Activate Your Metrobank Account for Online Banking?" was written by admin under the Banking category. It has been read times and generated 54 comments. The article was created on .
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Hi, tried to register an account for mobile banking, when im on the page sending activation link on my email, i noticed that i entered a wrong email address, can somebody help me please. Hope to hear from you soon.
Hello just want to ask. Because i tried to register the online banking in mtrobank. But since yesterday i havent receive the OTP yet. I registered my dubai number since that i am in dubai right now. Thanks
hi good day. ji succesfully activate my atm online banking but the problem is when i want to withraw money from atm machine it always say "atm card does not exist" what should i do ? please help me thank you
hello there, I was trying to register my new credit card account and already filled up all required info. I also deleted my old account but still, I have encountered errors like "you have entered an invalid data". what will I do? I hope u can help me
Hi! Good Day. I was trying to register my account thru online however I have encountered some errors (Like invalid "credit card" even though I have typed in the right one). I believe that it was because of my middle initial. Actually there is no middle initial stated in my card but system won't allow me to go through to the next page so I've just inputted in the box different letters. Is there any way that I can register my account without putting my middle initial? I badly need this online banking because it is hassle-free rather than checking your money from a Cash Machine. Please help me! Many thanks! :)
can I enroll my passbook account in online banking? because i used to recieved notification message on my mobile whenever a new deposit or withdrawal is perform in my account. but recently I did not received any, when I approach the teller to return my notification msg. she said just active your online banking. but how can i activate it, it is a passbook account. is the teller knows what she told me? or it is possible?
Hi, ive been trying to register to Metrobankdirect Personal Banking Enrollment. Filled up required registration. I added three zeros 000 as per instructions since I have 16 digits only on my card but unfortunately always appear invalid. Please advise
I recently registered online then tried to withdraw afterwards in atm machine but my atm cannot dispose cash due to system error. Does it affect my transaction because during that time i am trying to change my pin code
I successfully activated my online account thru browser. I now downloaded the metrobank app but it is asking me for an enrolled mobile number for the activation code. I enter the number i included in the online application but it is not working. What should i do. Thanks
Hi , I already enrolled in Metrobank direct presently I am working in Dubai , I want to transfer funds to a Metrobank 3rd Party Account or Unregistered Account but the problem is a confirmation number will be send to my mobile number unfortunately I wasn't able to activate roaming service of my Philippines SIM card , how can I change my registered contact number in Metrobank direct ? Please Sir , I really need the right information to transfer funds/money and to do business .
Hi, I'm girlie gonsalves, presently working in Abu Dhabi, I have been opened a passbook saving account in metrobank, phils. How can I activate the online banking of my account? Hope to hear an immediate reply from you...thanks