How to Get Your BDO ATM Card Replaced?
1. Before getting your BDO ATM card replaced, make sure you block it first to keep your money safe from unauthorized access. Block your ATM account immediately by calling BDO Customer Service:
2. You can report it by going directly to your BDO branch of account (the branch where you've opened the ATM account). Don't forget to bring at least two valid IDs for identity verification.For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.You can also contact the following BDO Domestic Toll-Free Numbers:> 1-800-10-631-8000 (PLDT)> 1-800-3-631-8000 (Digitel)> 1-800-8-631-8000 (Globe Landline)> 1-800-5-631-8000 (Bayantel)If you are currently residing outside the Philippines, you can contact BDO through:> (international access code) +800-8-6318000> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400
3. Another option is to report it by sending a message to BDO's email address: [email protected] This option might cause your more time or delay. You'll have to wait for several minutes or several hours before a customer service representative can attend your request.
BDO will charge a fee (around 120 to 150 pesos) for the card replacement.
Is your BDO ATM Card lost/damage or stolen?