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How to View Your PLDT Bills Online
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Do you want a paperless PLDT billing at a click of mouse? With the advent of computer and internet technology, PLDT (Philippine Long Distance Telephone) Company created an online bill access service that allows you to view your monthly PLDT bills online. No need to wait for the actual PLDT paper bill (or PLDT monthly statement). You can access them anytime and anywhere you want. Just follow the procedures below.


Steps on How to View Your PLDT Bills Online

In order to view or access your PLDT Bills online, you need to register in PLDT Bills Online for Retail. Follow the steps below.

1. Go to the PLDT Bills Online for Retail log-in page (https://www.pldt.com.ph/bills/). Click the Activate Bills Online link. The log-in page looks like this:

PLDT Bills Online

2. Accept terms and conditions then click Submit.

PLDT Bills Online Terms and Conditions
Note: If the Decline button is selected, the user is redirected to log-in page. To proceed with the registration, select Accept and click Submit.

3. Enter the account number on the Customer Information section. Fill up the User Profile and User Name / Password sections. Press submit button.
PLDT Bills Online Application Form
Note: On the User Profile section, tick your choice for Bill Notification. *Tick Agree option to received monthly email notification, otherwise, tick Decline. On the User Name / Password section, a pop-up message shows if a user types a weak password. Click Ok button to continue, Cancel to change password complexity.

4. After completing the registration form, the application displays a confirmation that states the registration has been successful.


5. Upon receiving an e-mail notification from the system, the user may activate his account by clicking on the link specified in the e-mail. Note: Clicking the link on the email takes the user to the application's confirmation page.


6. Click the Please click here to login to be redirected to the application’s login page.


7. Log-in using the newly created log-in account and view your PLDT bill.

PLDT will send a Summary of Billing to your email on a monthly basis. This will serve as your bill notification two weeks ahead of your due date. The details of the Summary of Billing are as follows:
  • Account Number
  • Bill Date
  • Account Name
  • Billing Address
  • Balance from Last Bill
  • Current Charges
  • Due Date
  • Total Amount Due - this is the amount you should pay for the given month.

SAMPLE OF PLDT BILL (viewed online):

PLDT online bill
This bill can be downloaded online when you log-in to your PLDT Account. To download, log-in and go to Bill Summary --> Statement of Account --> and click your Account Name link. PLDT uses Java Runtime to view your bill. So, make sure you install the latest Java Runtime on your computer/laptop. You can save your bill as PNG, JPG, BMP or PDF.


INSIDE PLDT BILLS ONLINE WEBSITE

Bill Summary: When you log-in to PLDT Bills online website, you can access its Bill Summary where details of your monthly are presented such as:
  • Statement of Account
  • Balance from Last Bill
  • Current Charges/Bill
  • Due Date

PLDT Online Bills Summary

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Total comments: 191 2 »
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19 romeo calimlim • 2:24 PM, 09-June-2014
bill of BBNHS for June 2014
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18 romeo calimlim • 2:23 PM, 09-June-2014
bill of bonuan buquig national high school for the month of june 2014
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17 thelma ablaza • 4:14 PM, 27-March-2014
my internet is not working since yesterday.. ive been calling 171 for the nth time and they keep hanging me.. this incident happened to me for many times, i mean NO INTERNET and talking to your agents with no sure answers... just wanna ask, we are trusting your company for years and what kind of services are we getting from you?
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16 sta.rita elementary school • 2:57 PM, 30-January-2014
paano po makikita ang bills ng sa PLDT
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15 LHENA • 8:23 AM, 03-October-2013
Please send the Correct bill on my email.

Thanks
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14 LHENA • 8:19 AM, 03-October-2013
I have received my first Statement of Account yesterday OCT.1,2013 after their actual installation last SEPT.20 of this month indicating the following:

1. MY ACCOUNT NUMBER
2. MY PLAN which is PLAN 1299.
3. MY DUE DATE : Every 1st. of the Month
4. MY CUT OFF DATE : Every 11th.of the Month

Upon checking the Bill, I NEED TO PAY P1.433.41 before OCT.11,2013.

I find it strange because it was just 10 days after the installation and I need to pay more than my PLAN amount AND in the CUT-OFF DATE that they have set instead of THE DUE DATE.

I was trying to email my concern to their customer service online but it will required ACCOUNT NUMBER ( which does not exist on their system) to do it.

To PLDT, I have nothing against you.I am very much enjoy with my internet speed now.

Hope to get good explanation or correct whatever error on your system.
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-1Spam
13 merlin d. pestanas • 2:30 PM, 23-September-2013
please send my bill on my e mail account monthly pls.
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-1Spam
12 jenny • 1:31 AM, 15-September-2013
Jenj2728
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-1Spam
11 ichel • 9:51 AM, 05-September-2013
why I cant submit my registration to my pldt online bills?everytime I submit it goes back to password again and again and i cannot submit my registration..what should I do to this or the other way to solve this password problem?
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10 Dave • 4:48 PM, 16-May-2013
I tried to register on this pldt online bill but it keeps commenting that my email address is invalid to the fact that I'm using a correct email account. There is a bug here and have it fixed immediately because we are no longer receiving any bills here at Buyagan, La Trinidad.
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9 emerito antonio • 1:57 PM, 15-April-2013
I am working with the City Government of Dasmariñas. . . Why is it that the bills online of smart bro is much better than yours. . . . we handle multiple accounts and I am the one who's handling all this. . . with smart bro i can manage my multiple account online with just one registration. . . . why is it that your system at pldt can only handle one account per registration. . . .
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8 john • 2:03 PM, 27-November-2012
Dear sirs/madam
The above line is out of order since last sunday. Reason we came to know from your helpline 171 that due to non payment.
This is so insulting and bad example of your customer care.

Please inquire from your bills despatch department when it was delivered to subscriber address.

Bill was delivered to us on the last day of due date and it has been paid following day.

May I ask is that your normal way of service. You do not allow customer enough or even a week time to pay. You do not give any notice of disconnection'?

Please check and confirm.we are not happy with your such behaviour. Even my wife emily contacted your 171, dozens of times they talk like we are pldt's slave. Not customer. Why?

If this is normal and you do not value customer then please disconnect as we dont need such service.

Thanks pldt.

John edwards
London
United kingdom
Tel. 00447424879106
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7 janice • 10:38 PM, 20-September-2012
I been calling your customer service to provide me an information about my bill but I dunno why he can't even check it online. I tried browsing the net to inquire but it takes too long to register ! why can't you just provide a billing system that's hassle free??? you made my BP rise to the highest level..your service really sucks and you cut the line 3 days without even calling the right person so that it can be settled asap! you just give me an option to subscribe to GLOBE!!!!
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6 janice • 10:34 PM, 20-September-2012
your billing system sucks!
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5 Marie • 4:52 PM, 05-September-2012
I'm always asking/requesting a copy of our bill, Your not sending us any bills for two (2) months. And now our internet and line is deactivate.
1-15 16-19

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