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Cebu Pacific Customer Service | Hotline Phone Number
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Cebu Pacific loves to hear from you! If you want to book a flight, ask for inquiries, concerns, problems or make some feedbacks and suggestions, you can call Cebu Pacific Customer Service Phone Number below:

Local Phone Numbers:
  • (02) 702-0888 (Manila Office)
  • (032) 230-8888 (Cebu Office)
Overseas Phone Numbers:
  • +852-397-33800 (Hong Kong Office)
  • +65-315-80808 (Singapore Office)
  • +612-9119-2956​ (Australia Office)
For your Group Bookings call:
  • +632-2905241 to 42
  • +632-8027163

Do you any concerns with Cebu Pacific?

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Total comments: 3121 2 3 ... 20 21 »
312 JOSEPHINE L. DACARA   (28-November-2015 12:33 PM)
Hello good afternoon, I just want to CONFIRM the flight on December 03, 2015 with the booking reference number XIIGNE in the name of MR. RANDY ALCANTARA with flight details from MANILA TO TACLOBAN Flight number 5J 653, departure time 03:00 pm and arrival 04:30 pm which was rescheduled on DECEMBER 03, 2015 DEPARTURE AT 05:00 PM AND ARRIVAL AT 06:30 PM.
I would be glad to hear back from you.. you can reach me through this mobile number 09468766320


311 Tim Roskams   (28-November-2015 10:46 AM)
Your Hong Kong hotline number is always impossible to reach.. So overwhelmed it just hangs up. Not sure why you are unable to provide any positive customer service. Cheap?

310 Maricris hidalgo   (22-November-2015 3:20 PM)
Hi..i made an online booking and paid at bdo yesterday around 5pm but until now i dont receive an email of the flyt confirmation. Heres the booking reference number
Bacolod to manila 5J 474

309 Joel Aranas   (22-November-2015 1:18 PM)
On Nov,12 morning I book my flight for Cebu this Jan 13 with booking # 1300 1501 0379 38 and pay at BDO Bank in SM Davao, until now did not have my confirmation receipt and itinerary. What should I do?

308 Ramil z hijara   (17-November-2015 12:58 PM)
Can i retrieve my confirmation number my booking reference is C7UQPC.thanks my flight will be tomorrow

307 Gerald Mercado   (17-November-2015 11:54 AM)
hi i book online today 11/17, i finished booking until payment, when i click payment continue using credit card. my booking return to payment option again.. then i read important notice: SHOULD YOUR PAYMENT BE DECLINED OR YOU ARE UNABLE TO PAY WITHIN THE ALLOWED TIME YOU CHOOSE, THIS AMOUNT WILL REFLECT AS UNPAID BALANCE THAT MAY BE SETTLED UPON CHECK-IN.. Then after that i checked my credit card balance this already billed on my credit card.. please help,, is this can use for my flight... please help how to return my payment.....

306 Tom Diaz   (13-November-2015 7:26 AM)
how many staff you've got to assess customers.very hard to contact.

305 Marilyn Baterina   (11-November-2015 2:19 PM)
Would like to ask if you have sure flight on Nov 20 Manila to Cebu

304 edwin aquino   (09-November-2015 3:05 PM)
there is an advisory to me about change of schedule,, but when i check the etinirary it is the same

303 John N Checchi   (02-November-2015 9:38 PM)
How do I get on cebu pacific email promo alert

302 Kristine Valmores   (30-October-2015 4:22 PM)
Hi. I would like to know how much is the minimum check - in baggage required from Doha to Cebu for me to bring an LCD TV for free? Thank you.

301 Imee lima   (25-October-2015 6:47 AM)
Hi just want to check if there are advisory regarding cancellation of flight to cebu due to haze.ill be leaving today to cebu hope you can help.tnx

300 Gemma Batiao   (23-October-2015 5:49 AM)
I am leaving for Manila tomorrow and i have a connecting flight to Davao but i cant seem to do a web-check in, please assist.

299 beverly   (21-October-2015 5:09 PM)
Please can u send my itinerary ticket on my email...im flying to singapore oct.25 returning on oct.28.i just oay this afternoon at bayad center(cebuana express)

298 Maricel Alcera   (19-October-2015 8:21 PM)
helloo good day im flying back soon to philippines from brunei this friday october 24 i want to add additional baggages allocation on my flight i dont have credit card or debit card if i book my adds on baggages online can i pay it at the airport here in brunei thanks hope someone will help me ASAP

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