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Cebu Pacific Customer Service | Hotline Phone Number
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Cebu Pacific loves to hear from you! If you want to book a flight, ask for inquiries, concerns, problems or make some feedbacks and suggestions, you can call Cebu Pacific Customer Service Phone Number below:

Local Phone Numbers:
  • (02) 702-0888 (Manila Office)
  • (032) 230-8888 (Cebu Office)
Overseas Phone Numbers:
  • +852-397-33800 (Hong Kong Office)
  • +65-315-80808 (Singapore Office)
  • +612-9119-2956​ (Australia Office)
For your Group Bookings call:
  • +632-2905241 to 42
  • +632-8027163

Do you any concerns with Cebu Pacific?

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Total comments: 2271 2 3 ... 14 15 »
227 mylen   (17-April-2015 9:07 PM)
good day!just want to ask if how can you assure me that you will be sending me my itinerary ticket once i made payment?thank you

226 Diann Paglinawan   (13-April-2015 8:38 AM)
I had a problem with my online bookings. I need to cancel them. Multiple bookings were done because there was no confirmation and the status would indicate "declined" but was still credited in the account. e-mail: diannesg@yahoo.com

225 Ronel pasicolan   (08-April-2015 2:10 PM)
I purchased ticket thru online and pay in sm bussiness center but until now I didnt get my itinerary and no bookings record on my name please need your help he flight will be on friday. Thank you

224 Cecile   (07-April-2015 7:39 PM)
I just booked on line today..and i clicked a pay center MLhuiller... and when i got there to pay, they told me the stopped receiving payments for cebu pacific... so i went to accredited centers for payment but they will not receive my payment because of the booking reference number which their computers cant access... what shall i do to change my booking reference number so that these centers will receive my payment.. thanks

223 clair gelbore   (06-April-2015 10:55 PM)
i had a booking today.. paid cash thru HB1. checked my email today cant see my itenerary.. for confirmatory. pls help! this is my email account. baby_clair19@yahoo.com

222 Lorena G. Sarnillo   (06-April-2015 7:45 PM)
Good evening! I just want to inquire if after online booking, is the computerized ticket will be sent through email? I booked this morning and paid thru credit card and i wonder until now, no email was received.

221 Mariavilla Cabus Velasco   (21-February-2015 9:09 PM)
Helow i just want to as in my ticket my flight. Is Feb 27; 2015 my ticket have a problem because im going to dipolog but my ticket going to manila im her nw in manila i need your respond thanks respond me in my email velascoanabell@ yahoo.com

220 Malou Ramirez   (21-February-2015 8:14 PM)
hi i had a booking yesterday i forgot to get the confirmation number how can i get it. i want to pay it today.this is my mail add malouramirez9@gmail.com..hope you can help me..thanks

219 Tyra Reign   (20-February-2015 12:26 PM)
i had a booking yesterday and i already paid it thru lbc but when i check my email i cant see my itenerary.. thanks
gandatyrareing@yahoo.com this is my email acct pls do help me.. flight shcedule id feb25, 2015

218 Frenzy Tajores   (19-February-2015 1:48 PM)
Hi good day. I just want to know how to change the name of the passenger and the birthday date. I do online booking last feb 17, 2015. And may i also know your contact number at the U.S.A. TTHANKS I REALLY NEED YOUR URGENT ANSWER. PLEASE SEND ME YOUR ANSWER TO MY QUESTION IN THIS EMAIL ACCOUNT. frenzy_tajores@yahoo.com . thank you

217 Jhen Lanuevo   (19-February-2015 5:46 AM)
hello...i just want to ask about the ticket of Mr.Jeffrey Amistoso...we have the itinerary receipt but dont have any amount that is stated here.where do i can check this because my boss want to check...thank you...pls response soon...

216 Diun Silang   (18-February-2015 2:51 PM)
My Family and I booked this coming April 10th, I wanted to Re- book/Change Flight but there's no more Flight available up to 1st quarter 2016. What happened? I called this hotline and said It was confirmed flight but I doubt it. I don't want to risk this situation going to the airport, everything are settled then it will be just gone.. no emails, or calls that my flight is cancelled or what. And for the record, How and where I can refund this Paid ticket if ever?

215 Ro-an Moreno   (06-February-2015 2:22 PM)
We booked two tickets but we only receive one official reciept. Kindly assist me with my other reference number 05021502685775 Flight Details Manila to Davao February 14, 2015 we already paid the ticket via BDO.

214 Clyde Deypalan   (04-February-2015 9:41 AM)
Carlos miguel oliveros & glenda lucido:
I have encountered the same inconvenice with you. If you have received the travelsure email from Malayan insurance, your confirmation code is written at the heading after the phrase COL/locator. Then go to manage booking> view itenirary> And fill in info at option number 4. Please do check.

213 Michele Panis   (04-February-2015 5:35 AM)
i want to know if what was the minimum kilos for the luggage and hand carry bag for the flight dammam to manila?pls reply

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