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Sun Cellular Customer Service Hotline Number
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One of the leading mobile telecommunications companies in the Philippines, Sun Cellular delivers excellent mobile services to its subscribers. To serve you better, whatever your problems or concerns with Sun Cellular, you can contact Sun Cellular Customer Service Hotline Numbers below.

To receive immediate help:
  • Using you Sun Cellular mobile phone, you can call 200 for free.
  • Using landline, call (02) 395-8000.
For Sun Postpaid Elite Plan:
  • Using you Sun Cellular mobile phone, call 888
  • Using landline, call (02) 395-8888
For Sun Broadband Wireless Hotline:
  • Using you Sun Cellular mobile phone, call 333
  • Using landline, call (02) 395-333
You can also reach Sun Cellular through its fax number (02) 696-7134.

Do you have any problems with your Sun Cellular subscription?

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Total comments: 1331 2 3 ... 8 9 »
133 Mel   (03-July-2015 7:04 AM)
I'm not very happy that Sun doesn't have a prepaid sim replacement service. I lost my phone along with my prepaid sim and now I'd have to get a new sim with an entirely new number. I hope you'll have this service in the future but as of now, it's thumbs down for Sun.

132 kristine nantes   (01-July-2015 8:28 PM)
i want to block my sun postpaid number 09237368333 because it is stolen to me and my sim used in scam please help me...

131 MM   (25-June-2015 12:45 PM)
Good day. I am just concerned of the network service in our place. I am always subscribed in the Call and Text Unlimited promo but I am having a hard time enjoying the service because the network is always busy. There are also times that while dialing, the phrase "call ended" appears on my screen which means that I am not able to connect. Please fix the problem in the network because sometimes it causes inconvenience. Thank you.

130 Vanne   (22-June-2015 2:15 PM)
Hi! Good day Sun cellular! My sun retailer sim has a few problems. I registered it successfully but when I tried to change my pin. It says "pin is incorrect". But I wrote the old pin exactly. Please I need to fix this right away. Hoping for your immediate action.

129 Gemarie M. Vallega   (17-June-2015 6:27 PM)
Good evening! I am really frustated for the service your are giving. I have a concern since January with regards for the waiver of my two-month charges on my mobile postpaid plan due to non-usage of the phone because of the maintenance happen. But sadly,until now,there was no action taken with my request. I am asking for the status and feedback for my request and looking forward for your immediate response, My mobile number is 09255023817. Hoping for an urgent reply.thank you.

128 karenvaldemoro   (08-June-2015 11:59 AM)
hi ! I would like to ask . what will I do if I lost my sun plan simcard ? actually its my mom plan but im the one who's using it.. please reply thank you :)

127 karenvaldemoro   (08-June-2015 11:55 AM)
hi ! I would like to ask for a help . I lost my postpaid simcard a week a go . its my mom sun plan . please reply ! thankyou

126 mike gomez   (08-June-2015 7:24 AM)
i called sun hotline number 200 but when i want to hear the operator about my concern..
when i type my 11 digit postpaid plan the says your invalid number.. how to resolve this\

125 Gerald Weimer   (07-June-2015 8:28 AM)
Good morning Sir/Ma'am,
Since yesterday afternoon, I can't call, text or receive a message from my Sun SIM card, number 0932 1621091. It says unable to connect the Sun/Smart network. Kindly check my number and for this problem. I hope I can use it today Sunday again. Thank you in advance.

Gerald Weimer

124 elda m paz   (04-June-2015 12:35 PM)
Good afternoon just to ask a little help from your good office my simpack did not work since yesterday with # 09238994724 the problem is no signal available can't send or call to other number. Hoping for your immediate action. Thank yoi

123 Jessica Anderson   (02-June-2015 12:47 PM)
I got my sun plan 450 last January 2015,my problem is the phone is not working anymore we pay the half of the upfront fee already and then we got the phone from cebu, we inquire here in SUN Sorsogon if ever they can fix it but they refuse, they told us that sun does not have that phone (CMP500), my question is can we stop paying the postpaid subscription because we cannot use the phone anymore because it didnt work at all..and if not what service warranty we can get..?

122 grace   (02-June-2015 10:33 AM)
what to do with my sim?i can call but i cant send a message please help me on what to do with my sim

121 Jean   (01-June-2015 4:33 PM)

i just wanna ask why is it my sun sim was not able to received a load? im just trying to load 1day unli call & text 25. Im also trying balance inquiry and the replied was "sorry, operation failed. please contact the call center?" what happened to my sim?

120 Arniel   (21-May-2015 1:08 PM)
If I return the model of sun HUAWEI E5220, is the broadband be refundable?

119 Arniel   (21-May-2015 10:56 AM)
May I ask if the sun broadband mobile wifi be refundable? I buy the item last May 19,2015.

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