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Sun Cellular Customer Service Hotline Number

One of the leading mobile telecommunications companies in the Philippines, Sun Cellular delivers excellent mobile services to its subscribers. To serve you better, whatever your problems or concerns with Sun Cellular, you can contact Sun Cellular Customer Service Hotline Numbers below.

To receive immediate help:
  • Using you Sun Cellular mobile phone, you can call 200 for free.
  • Using landline, call (02) 395-8000.
For Sun Postpaid Elite Plan:
  • Using you Sun Cellular mobile phone, call 888
  • Using landline, call (02) 395-8888
For Sun Broadband Wireless Hotline:
  • Using you Sun Cellular mobile phone, call 333
  • Using landline, call (02) 395-333
You can also reach Sun Cellular through its fax number (02) 696-7134.

Do you have any problems with your Sun Cellular subscription?
This article was written by under the Mobile Phones category. It has been viewed times and generated 235 comments. The article was created on .
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Total comments: 235
235 michael albia   (20 July 2016 5:29 AM)
why should i do if my sim couldn't send a sms ? i have only problem for sending sms but for calling is available only texting is can't be .

need some help .

234 argie giango   (03 July 2016 4:26 PM)
I can't send a message even if i have signal and an unlimited text. Can you please help me ..

233 Joyce Concepcion Maranan   (28 June 2016 8:26 PM)
My mobile no. 09328510629 postpaid

232 Joyce Concepcion Maranan   (28 June 2016 8:23 PM)
Kindly please check my sun postpaid account. I dont have service since this morning. Im out of the country right now. Please activate it as soon as possible. Thank you very much

231 jayar   (23 June 2016 6:42 PM)
Please active my phone #09335404988

230 Jun   (13 June 2016 4:52 AM)
The Management,

When you dial 200 or 888 there is an answering machine that will reply to you saying check your number and dial again.

also i have a question ..is it normal to receive a text message from sun number even if you are not using it?
a scenario happened just last night when i was communicating with my wife the call was cut-off for some reason then while contacting her again a text message came to me from her saying "I'm driving" then after that i called up again and ask if she texted me that she is driving since i knew she is..Now shes planning not use sun or her mobile because she is scared,
Mind if you'll reply to these queries??

Thanks Much!

229 john champlain   (12 June 2016 12:33 PM)
hi can you give me the restriction code of IMEI 358262038955914 just send it to my email above listed...

228 maricar gonzales   (10 June 2016 3:26 PM)
hi good afternoon please deactivate my samsung j2 with sim card number 09257372796 and my simcard PUK number i dont know were i put and i dont remeber that i hope you will answer me soon as possible thank you

227 maricar gonzales   (10 June 2016 3:22 PM)
how to activate
po ng samsung j2 ko na sim card number 09257372796 kasi po na PUK siya then nawawala po yung lagayan ng simcard ko anu po bang pewde kong gawin thanks please reply asap

226 Hanson Yu   (10 June 2016 12:14 PM)
worst awful service ever

try emailing or calling the numbers on your website

dial 200? most phones are now touch phones. one just gets lost.

hope this wakes SOMEBODY up

225 Adrian Miguel Mendoza   (10 June 2016 7:49 AM)
Hi! Good Day!

I just want to know how my sun cellular number will have a signal again? It happened last night when the signal of my number has gone. Please help me to repair it, because up until now there is no signal and my clients are contacting me but there is no signal while my officemates sun cellular number has there signal. How does it happen that my number has no signal. Please explain it to me. Thanks.

By the way here is my sun cellular number: +639428142155, please help me to fix it. Thanks again.

224 darrren balila   (09 June 2016 9:06 PM)
Good Day..! I just want to ask how to reactivate my deactivated Sun Sim?.. Please answer..! I need it to use my FB Account again.! Please help me.. :(

223 Mary ann crodua   (01 June 2016 10:45 AM)
how to activate again my O+ SIM broadband this is my # 09320806900

222 Flordeliza B. Ruar   (30 May 2016 3:05 PM)
I cant reach any of your customer service representative to inform that i already settled my account today amounting to Php 1,512.75.
I am asking a favor from you for earlier re-connection.
Payment ref#BP-20160530-001557 via bancnet online.
Hope you can response immediately...
Thank you...

Flor Ruar
Tel#837-73-01 loc 230

221 sephfjaysophia   (24 May 2016 10:26 PM)
I accidentally deleted my sun message center,i cannot send any text messages. every time i try to call your hotline,the only voice message i received is "your call cannot completed this dial,please check the number and dial again "

220 Shena Cadampog   (23 May 2016 8:36 PM)
i receive a text from SUN CELLULAR that i won a phone (actual text)"Good news! Dahil pinalitan mo ang iyong settings, lalo nang lumakas ang Sun signal mo, may FREE PHONE ka pa! Abangan ang aming tawag w/in 24-48hrs for detailes!" i did not receive any call... i got the text on May 2 , i call on customer service that was true i have to claim my reward to makati but im her in cebu i cannot spend money going to manila... how can i get my reward not going to makati..... please help me im a retailer

219 maricel   (23 May 2016 9:39 AM)
my sun sim cant send messages,can't received message & can't call..can you help me this problem please...

218 MaryDel Farinas   (22 May 2016 8:15 AM)
suncellular representative called me friday morning 10:41am to inform that i am a winner of suncellular tab give away promo samsung galaxy note 8.0 because of registering egames 50 for almost past 3 months i am continuing to register that promo. she gave me my detail information where i live and also my name so i know it is not a scam! she using a num.+23958000 and i was convince.. she told me to bring valid i.d . when i was about to claim yesterday to my nearest sunshop they are looking for registry mail and told me to call sun hotline. when i talk to csr they dont know how to help me its been two days past but i didnt recieve any mail or text of my registry mail for that egame50 tablet promo. please help me my num is 09431625889

217 Jennifer Antolin   (20 May 2016 12:26 PM)
I would like to ask about the status of my application for plan 599 last May 8, 2016, this is my no. 09501634505, give me feedback about this.Thank you

216 Jennah Tuazon   (19 May 2016 7:28 PM)
Good day, can you please activate my sun number? I haven't used it for a long time but when I can still receive texts and calls though when I tried to reload the server says that my number doesn't exist - 09237353775

215 clarisa loquillano   (19 May 2016 2:16 PM)
hello...good day...

my account no. 0219600836 cel number:09258359280

please send my billing thru my email address for quick payment of bills... until now i still have not received any bills. hope you will accommodate my urgent request.

thank you.

214 Sallie   (17 May 2016 10:19 AM)
Follow-up, I have already my reference number: 718703716..its almost 4 days already after I placed my complaint! I cant use my idd card, I load 100.00 .. so disgusting already, thisnis already my second time that lost my idd load... fir gods sakem pls I need your action, ASAP! Thank you!

213 Charlotte   (16 May 2016 9:33 AM)
Please activate my sun simcard #09435350415 . I cant sent my text but i receive some message.

212 Charlotte   (16 May 2016 9:32 AM)
please activate my no. 09435350415. thanks

211 Jhon sumalinog   (04 May 2016 4:41 PM)
Kindly activate my sun number (09324492019) . I cant reload my prepaid sim, cant send message and cant make a call.

210 Jhon sumalinog   (04 May 2016 4:38 PM)
Please activate my sun simcard # 09324492019

209 mark herbie tabusares   (19 April 2016 10:11 AM)
how to fix error 797 in my sun broadband stick?

208 Cherrelyn Samillano   (07 April 2016 1:23 PM)
Hi. I was already paid since March 31,2016, but up to now my phone is still barred.I cannot make outgoing calls, text & cannot use other services of sun.Looking forward for your immediate feedback. Thank you!

207 Shean   (06 April 2016 2:25 PM)
Please activate my SUN SIMCARD

206 Romeo F. Joson   (01 April 2016 8:41 AM)
Please activate my SUN SIM Card number 0933-521-1553.
I have loaded P15 last Dec. 21, 2015 in Novaliches, Q.C. but it did not receive any load.
Please activate soon, so that I can buy load and use it again. Thank you.

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