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Sun Cellular Customer Service Hotline Number
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One of the leading mobile telecommunications companies in the Philippines, Sun Cellular delivers excellent mobile services to its subscribers. To serve you better, whatever your problems or concerns with Sun Cellular, you can contact Sun Cellular Customer Service Hotline Numbers below.

To receive immediate help:
  • Using you Sun Cellular mobile phone, you can call 200 for free.
  • Using landline, call (02) 395-8000.
For Sun Postpaid Elite Plan:
  • Using you Sun Cellular mobile phone, call 888
  • Using landline, call (02) 395-8888
For Sun Broadband Wireless Hotline:
  • Using you Sun Cellular mobile phone, call 333
  • Using landline, call (02) 395-333
You can also reach Sun Cellular through its fax number (02) 696-7134.

Do you have any problems with your Sun Cellular subscription?

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Total comments: 1681 2 3 ... 11 12 »
168 joven   (28-September-2015 9:43 AM)
i cant load my prepaid account.i never used it for 6 months now.i need help.thanks

167 maricel babasa   (23-September-2015 3:00 PM)
good day!i lost my sun broadband.what can i do?

166 Edison Buntag   (22-September-2015 5:24 PM)
Good evening!
I'm new user of your pocket wifi. I just brought it yesterday Sept, 21
can you pls. help me, because I don't know what to do. I'm not yet activated. The network is still in red. Wifi is connected but I can't access..
What I'm going to do?

165 stephen c. miranda   (21-September-2015 3:38 PM)
can i request if there are payables realting to my sun broadband subscription which was initially applied & approved last August 19,2015. Hope you can give your swift reply on this matter. Thank you

164 mark delos santos   (19-September-2015 9:53 AM)
good morning ma'am/sir
I want to remove my ring back tone , how can I remove it??? I deleted the text that you have send to me. I forgot the number and the code for me to deactivate my ring back.

163 Marie grace luancing-flores   (16-September-2015 9:22 PM)
Good pm! We recently applied new postpaid sun plan last sept 13 at marquee mall clark, angeles under the name of vince edward flores with acct no. 0209642476 plan 799, lenovo KRAFt unit 799 CTU trinet.
We were told at marquee mall that we just wait for 24-48 hrs for activation but still it's been 3 days and we have no network yet.
Hope for speedy service of sun .

162 sheila   (16-September-2015 12:26 PM)
i lost my broadband sim today septemer 16 2015,which i only received yesterday from plan approval what should i do?

161 mark j.delos santos   (14-September-2015 7:19 AM)
good morning I want to remove my ring back tone how can I remove it??? I deleted the text that you send. and I forgot the number and the code. thank you...

160 Jose Jojith L Perez   (09-September-2015 6:28 PM)
i paid my postpaid plan with accnt. no. 0180427392 last 07September2015 at 2:12 pm intended for my mobile number 09255113460 with total amount of P900.00 to reconnect my line but as of now it is totally DISCONNECTED, three days had passed i cannot use my postpaid plan, pls sun help cellular employee. thanks.

159 stephen m. tolentino   (09-September-2015 6:03 PM)
Hello sir/mam im the one get cellphone plan worth of 499 on sept 8,2015 they told me that the activation is 24hrs but my plan still not activate pls can u help mo to be activate my plan mobile bcoz until now i cant use my mobile...pls answer me

158 Nina amor   (06-September-2015 11:02 AM)
Hi i cant seem to make outgoing calls from my sun prepay sim card but i still can receive incoming calls and text. I cant even call the cust.service always gets an error that there is a problem on my acct. Pls.help thanks

157 Nicolas Tura   (29-August-2015 3:52 PM)
Just to inform your good office that I have applied for a postpaid plan to your business office at Mactan Gaisano Island Mall in Lapulapu City on August 25, 2015.
I have received the unit of plan 499 with initial cash out of P1,700.00 and with the instruction that the unit will be activated after 24 hours.
But sad to noted that until now August 29, 2015 the unit was not activated.
I hope you cand help me so that I can start using my sun postpaid plan.
Your immediate action regarding this matter will be certainly appreciated.

Nicolas A. Tura

156 arnold patalagsa   (28-August-2015 6:26 PM)
good evening,I still have no signal since I arrived yesterday at manila Aug 27,2015. please help me back my signal,ASAP. thank you.

155 jenefer pacana   (24-August-2015 6:24 PM)
Hi, good day, I need some support. The problem is I forgot the PUK code of my sun sim number.
I don't want to lose this sim. because I have a lot of contact in their, I used this sim card for almost 5 years. the mobile number is 09336018112,

154 jeliane fajardo   (22-August-2015 8:48 PM)
hello good evening my retailer sun sim card is sim rejected i bought it on august 9,2015 then in august 20,2015 i load it worth 800 but this morning august 22, the sim is rejected!!! Please help me to activate my retailer sim !! This is my number 09336547756....please help me!! I need it now to activate!!!!!

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