blue screen of death

"Hello,

IT PRO here...

More then likely you are going to have to re-install the operating system. There is a plethora of instances that could go wrong with a windows operating system to cause a blue screen of death.

Attempting to re-install the operating system will give you 1 of 2 answers here:

1) The operating system installed correctly and it was just a problem with corruption

2) The operating system did not install correctly or the issue still persists which signify that it is a hardware related issue.

IF it is option 2 then some common things you should look at are:

Replacement hard drive - It would probably be more beneficial to you to get a solid state drive if you have to replace your hard drive then reload the operating system.

Replace your system memory - RAM can sometimes just go out. Bad ram can be the culprit of many things including but not limited to total system boot failure. BE SURE YOU GET THE SAME MODEL OF MEMORY THAT IS CURRENTLY IN YOUR UNIT <-----*VERY IMPORTANT*

Processor damage - This is the worst case when it comes to operating system failure. If your computer over heats it has a protocol that shuts down the computer with a blue screen error to keep it from overheating to the point of fire. If your computer is overheating significantly it can cause the Processor to go out or damage it to the point of dysfunction. If your processor is damaged then you may have to consult your owners manual to see if you have one of two types of processors (Integrated vs non-integrated). Integrated processors cannot be replaced which would warrant a complete logic board replacement (Mother board). Non-intergraded processors means you can go out and buy the stand alone processor which sometimes can be just as expensive as buying a new mother board or a replacement computer overall."

Replace hard drive and reinstall OS