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held power and volume button now downloading something/frozen

held power and volume button now downloading something/frozen

My son tried to turn his tablet on but held the volume key at same time as power button, a message came up saying if you proceed it will download something so my husband tried to cancel or go back but the only button that would respond to being pressed was the volume key and now the tablet is frozen on a screen with the Android pic and writing in top left corner showing product: GT-P5210, current binary: samsung official and system status: Official

Asked by: Guest | Views: 181
Total answers/comments: 6
Guest [Entry]

"Best bet is to let the battery die completely, then charge it and turn it on normally. I just put a tab 3 into download mode myself after reading this post to see if there was an easy way out, none of the normal methods work (power + vol down/up/home). So from what i can see you just gotta drain it then charge it :) hope this helps.

Edit: Guys, this method was ONLY for this model of device where the normal reset procedure was not working. Anyone applying this method to any other device should instead use the Vol Down + Power or Vol Down + Power + Home Button method as it’s much quicker than letting the device completely discharge it’s battery.

Of course the other option is to pull the battery but a lot of people don’t want to open their device. Just clearing some things up because it seems some people can’t understand the context of this specific situation."
Guest [Entry]

Volumedown home power
Guest [Entry]

"i had a same problem so i solved it like this

press ""home button+power utton+volume up+volume down button"" for few seconds...

your cell will power off then start it in a normal way

you are done. :)"
Guest [Entry]

"Got this message and it worked. Take the battery out. Wait 30 seconds, put it back in and reboot.

Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationYou are now chatting with 'Kathy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Chat InformationYour Issue ID for this chat is LTK1125601081130X

Kathy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: I have a samsung Galaxy 3 that is one year and 11 months old and has frozen to a screen that says ""factory mode"", ""Product Name: SGH-7747"" ""custom binary download: no"" more...

Kathy: I understand that your phone is stuck at "" Factory mode"" . Am I correct?

Visitor: it has Loyd and says ""Downloading...Do not turn off target!!"" It has been in this mode for 12 hours.

Visitor: loyd the green andriod guy

Kathy: Yes, I understand your concern.

Kathy: I'll try my best to fix the issue.

Visitor: thanks

Kathy: You're welcome.

Kathy: Do you have the device with you ?

Visitor: yes

Kathy: Lets perform Soft Reset on your device, it will refresh the internal circuitry of your device.

Visitor: ok

Kathy: Please follow the steps mentioned below to perform a soft reset on your Phone.

1. Turn off the handset.

2. Remove the battery and wait for 30 seconds.

3. Reinsert the battery and turn ON the device.

Kathy: Please do not press and other keys while perform ""Soft reset"".

Visitor: it won't turn off. should i skip to #2 and pull the battery?

Kathy: Please do.

Visitor: hold on please

Kathy: I am with you.

Kathy: Should I provide you link for removing the back cover?

Visitor: i've got it. its appearing to start back up

Kathy: Great !

Kathy: Please let me know if you are able to see the home screen.

Visitor: yes

Kathy: Great !

Kathy: It seems the issue is fixed.

Kathy: You will see sometimes the ""Downloading...Do not turn off target!!"" if you press any other key while powering on the phone.

Kathy: Please do not press any keys while powering On the phone.

Visitor: Oh, I must have had the side buttons pressed while I was plugging the phone in. But it was powering down because the battery was at 1%.

Kathy: Yes, while powering On you must have pressed any other key.

Visitor: it was powering itself off. I did not try to power it on. Oh well. I'm just glad its fixed. thank you

Kathy: You're welcome."
Guest [Entry]

you need to download it in the computer then something will pop on your tablet that it is downloading and you finish it is fix
Guest [Entry]

how to remove battery