Home » Questions » Computers [ Ask a new question ]

lightning connector tip broken and stuck in charge port

lightning connector tip broken and stuck in charge port

When removing the charge cable from my ipad mini, the tip of the lightning connector has snapped off inside the ipad charging port. Took it to Apple who cannot get it out and say they can only replace the whole ipad for £250! Surely there is a way of removing it without having to replace the ipad? Any suggestions

Asked by: Guest | Views: 221
Total answers/comments: 6
Guest [Entry]

"I used a safety pin (bigger one, about 1.5""), and pushed the pointed pin at the side, pushing the latch that holds the connector on the side.

I just keep doing this on either side, and pull back again. One time after pushing it deep inside, when i pulled it, that side of the broken piece lifted up. So I knew it was possible.

kept doing this until one time the broken piece turned 90 deg. so then i was able to use a thin long nose and pull it out. The whole trial process took ~ 30 mins, with breaks in between. Good thing is since i did that on the sides only, the connector is still ok, and charging still. Just be patient. And yes, at times the pin would bend ...

good luck !"
Guest [Entry]

"can ifixit...YES I CAN/YES I DID

My son had done the first part. He had examined the tips of his two chargers. The new charger wouldnt charge but would go into the charging port. The original charger on the other hand would not go fully into the charging port. There was indeed something blocking the port.

I used a sewing neddle. I repeatedly poked/ pulled the neddle at both sides of the charging port until I could feel the piece start to move. Then it flipped side ways and was able to flick it out of the charging port ."
Guest [Entry]

Mine got stuck too. What I did was I used nail clippers and pulled it right out. It’s the perfect fit for the charger!! Using the safety pin thing was actually quit difficult for me but this is perfect.
Guest [Entry]

My daughter little metal piece broke off in her phone. I was !#^&@@ because she just got this phone for her bday and this phone was a huge upgrade from the phone she had! I used tweezers but I couldn’t grip the metal piece tight enough to where I could just pull it out. Tried it for like 45 minutes straight and was getting madder and madder! As soon as I used the nail clipper to grip the bottom like I wanted to, it popped right out. The phone is still in good condition and is charging just fine! I hope this works for others who has or have had the same issue!
Guest [Entry]

I just used the tip (corner) of a nail clipper and it worked. I got it out.
Guest [Entry]

Had same problem with one of our children's ipad. We just got the pin you get with phones to access your sim card.,and both pieces flicked out. Problem solved.