Passport diagnostic report "Windows has found errors on this drive"

Passport diagnostic report "Windows has found errors on this drive" Worked perfectly last night. Has not been touched, moved, etc. since it was added. Now I see folders as they should be but each one claims to be empty when I try to open it. The drive is rated at 4TB and it currently has 3.1TB of data on it. I thought this was my most secure drive. I must find a way to save this data.
Asked by: Guest \| Views: 324

Total answers/comments: 2

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Guest [Entry]

I have the exact same drive in from a customer with exactly the same issue. I have ordered in an identical drive so I can change the board on it to try to retrieve the data. Will report my results the first of next week.

Guest [Entry]

"At this point I would stop using it (powered off) until you can figure out what to do.

You might be able to save the drive by using a drive recovery app Data Rescue 5The other is to send it out to a recovery service if the drive is physically damaged (head crash)."