"Hi! I am sorry to hear about the Kindle not wanting to charge for you but I have a few questions to better assess where the problem is coming from. Anything else you can think of that I didn't touch on could be helpful as well.
Questions
Have you opened it up to see if the charging port is loose or damaged?Do you have another cord to use to charge it to see if the original cable, that you tested it with, is damaged?Has it been dropped, water damaged, or anything else I am not listing?If all else fails, can you include to show pictures in your post of the inside of device around charging port area?
In regards to the question about pictures, I wanted to see if you can do that so everyone can get a peek at what you are looking at. Sometimes it is hard to describe technically what you are looking at and if you see anything questionable, the pictures will help and better assess the issue or issues. Sometimes the problem is one or more things affecting the device."
Your battery is not charging. Don’t worry. The first thing that you have to do that check your power cable which is connected to the charger which is attached to the power outlet. Your cable should be according to the Kindle that you purchase from the market. Second check the port of your Kindle. It should not be loose. Because if this happens, your battery will not charge properly. Third check the power outlet and verify it by putting another charger in that the current is flowing or not. After all these, still not charging your Battery. Just replace it. Still, your Kindle won’t charge and issue you are not able to fix it. You can check out the steps right here for your Kindle won’t charge the issue.
