boots up but touch screen wont work to unlock the screen

"Warren

@warrengg


Rep: 121




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I've had this problem, several times before and it was horrible. I was without a phone, but what you would have to do is remove your battery and press and hold your power button 3 times for about 1 minute, make a timer if you have too, one minute, after that it should work fine.

"Does your screen not unlock when you open KB? Usually opening keyboard will unlock the generic lock screen. If you have set a pattern or pin, didyou happen to choose a quick unlock key? My intercept gave choices of vol dwn, home, camera, or back buttons. holding the key you choose for 4 seconds will unlock your locked phone. Unfortunately you can also choose no emergency key.

I can only suggest recovery mode if that doesn't work. Power on while holding menu, vol dwn, and end call buttons. Should boot to recovery mode where you can completely restore factory configuration. If you need your contacts or musicor other personal data then you MUST BACK UP FIRST.... There is a back up option in the menu."

"My phone was samsung A9 Pro

After the screen lights turns off, I cant unlock the phone and the screen wont function like always.....I desperately trying to wait until the phone getting normal but it took for a long time and it doesnt work at all..... and the screen is not working after I waiting for a few minutes ...."

"You can use a tightly-wound rubber band to hold down the lower volume button for 15 minutes.

#mythumbhurts"