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My controller constantly wants to keep moving up

My controller constantly wants to keep moving up

When I turn on my Xbox the controller wants to move up the screen constantly and wont stop its a struggle to try to scroll down on anything or play a game.

Asked by: Guest | Views: 208
Total answers/comments: 4
bert [Entry]

"If your Xbox One Wireless Controller has a malfunctioning thumbstick and you cannot properly navigate around your Xbox One, see the Xbox One Wireless Controller Has Malfunctioning Thumbsticks problem page for possible problems and solutions.

You may need to replace the main thumbtack controller modules .

These are cubed /boxed type module with several soldering points which connect to the board itself .

they can be found on EBAY if no luck here, I will add that the solder points are small so a thin point solder iron and fine solder reel will be required also"
bert [Entry]

"Hopefully you problem is already solved, but just for the record I will post this...

Connect controller to computer using USBin Windows, press Win+R and type ""joy.cpl"" (without quotes)in opened application select your controller and press propertiesPress buttons on your controller to see if they are triggered correctly (in my case I was able to see that dpad is pressed permanently without me doing anything)

Above steps will help you diagnose what's wrong with buttons!

Once you know which buttons/dpad/thumbsticks/etc are affected you have to disassemble controller using iFixIt guides.In my case (Xbox One Controller with Bluetooth) I had to reach motherboard with dpad because under dpad was white tape that was not accessible to easily remove... and I needed to do it to clean underneath (and metal ""squares""). (this tape is needed, don't mess too much with it)

All the best"
bert [Entry]

I think it is just with the Netflix app because I don't have this problem with anything else on my xbox one.
bert [Entry]

"try this

https://youtu.be/_LePBsn3vkA"