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How to Change Metrobank ATM PIN Code?

For the new Metrobank ATM Card accountholder, Metrobank has provided you with a temporary Personal Identification Number (PIN). This six (6) digit system generated PIN will activate your Metrobank E.T. account upon use.
For you own protection, Metrobank advises to change your PIN through any Metrobank E.T. ATM machine as soon as possible.
Metrobank ATM Card

How to Change your Metrobank ATM PIN?

1. Go to any Metrobank ATM machine. Insert your ATM Card.

2. In the Main Menu, select <OTHERS> option.

3. Select the <PIN CHANGE> option.

4. Enter six (6) numbers of your own choice for your new PIN then press <ENTER>.

5. Re-enter the new PIN for verification then press <ENTER>. The message "PIN Change Completed. Please Take Your Card and Receipt" will appear if your PIN was successfully changed. Otherwise, it will display "You Did Not Enter A Correct New PIN. Please Try Again"; repeat 4 and 5.

6. To test your new PIN, you can do a balance inquiry transaction.


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"How to Change Metrobank ATM PIN Code?" was written by under the Banking category. It has been read 35536 times and generated 17 comments. The article was created on and updated on 23 July 2018.
Total comments : 17
Kiza Ramos   (28 February 2020 6:04 PM) [Entry]

Hi mam/sir I forgot my temporary pin and i can't remember it. How can i change my pin?

Mark Paolo Solatorio   (26 December 2018 11:34 AM) [Entry]

Hi, can I change my atm pin number via metrobank online direct?

sherrie joy   (02 November 2018 0:31 AM) [Entry]

i lost my temporary pin and i cannot remember the digits, i cannot sign up also to online banking, how can i get a new pin??

charles   (16 August 2018 7:56 PM) [Entry]

I apply for a metrobank account. The teller just give my card. I dont know my temporary pin. What to do?

Jill   (15 April 2018 3:35 PM) [Entry]

I’ve lost my TEMPORARY PIN and haven’t changed it to new pin yet. Is there any possible way to recover it? Thanks !

jeziel   (16 August 2017 12:18 PM) [Entry]

is it okay to not change the temporary pin?

jeziel   (16 August 2017 12:17 PM) [Entry]

is it okay to not change the pin?

Joymelo   (01 November 2016 8:05 AM) [Entry]

Good morning,
I'm trying to enroll/register online. It asked for 6-digit ATM PIN, and unfortunately I forgot it, how can I get a new one? I'm not living in the Philippines right now and my ATM card is with me. Would you assist me on this matter. Thanks very much.

ludeliza novilla   (13 June 2014 2:22 PM) [Entry]

if i change my 6 digits pin code to 4 digits pin code its possible to me to withdraw the other ATM machine with 4 digits pin code?

jhoana marie macapanas   (03 March 2014 12:20 PM) [Entry]

how can i know my pin no.in my atm card i forgot it !?

chester ian mendoza   (12 August 2013 8:32 PM) [Entry]

i forgot my pin number what will i do???

admin   (27 November 2013 4:32 PM) [Entry]

chester ian mendoza, you must go to any Metrobank branch, bring valid id and request for a new ATM PIN (number).

Lizel Laro   (10 April 2013 1:43 AM) [Entry]

I forgot my atm pin number , how to get a new one?
I opened my account abroad, and now am on my vacation!

admin   (27 November 2013 4:33 PM) [Entry]

May-arnie t. Frago   (07 November 2012 10:29 AM) [Entry]

your toll free no. is not working

Rosalie Sorallo   (26 August 2012 3:00 PM) [Entry]

Hi sir / madam, I want to know how can I get a new pin. I forgot it. I'm here abroad right now. Can you help me. And I want to avail the online banking. How can I do it? Thanks.

admin   (27 November 2013 4:37 PM) [Entry]

Rosalie Sorallo, to get an assistant in generating a new ATM PIN, you must email Metrobank Customer Service - customercare@metrobank.com.ph

Regarding Metrobank online banking application, read this: "How to Apply for Metrobank Online Banking"