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How to Fix Invalid User ID or Password in LandBank iAccess Internet Banking

We cannot deny the fact that LandBank is one the top and biggest banks in the Philippines.

Though it ranks at the top, LandBank is very slow in terms of online banking innovation.

Look at their iAccess Internet Banking website. It's ugly and unprofessional to look at.

You might be scared to enter into the website as it looks suspicious.
When I first enrolled into LandBank's iAccess internet banking, I encountered a problem after I finished the enrollment process and when I first logged-in to my account. You might encounter this problem too!

What's the problem all about?

When I enter or input my iAccess ID and Password, a pop-up notification says, "www.lbpiaccess.com says: Invalid User ID or Password". Here's the screenshot of the error:

LandBank Invalid User ID or Password

Did you also get the same error? This is a problem for most first-time LandBank iAccess users who enroll their account online.

How to fix this "Invalid User ID or Password" in LandBank iAccess?

Very simple. You must reset/change your password by clicking the "Forgot your Password?" link located below the login box.
LandBank iAccess homepage

But first you must enter your iAccess USER ID correctly, then, click the "Forgot your Password".

Then, answer a challenge question such as name of your grandmother or other question you've set during the enrollment process.
LandBank iAccess Challenge Question

After you've answered the challenge question successfully, you may now enter a new password.

You will then receive a confirmation message to your email.

And you can now log-in to your LandBank iAccess account using the new password.

Did you successfully enter to your LandBank iAccess account? Or do you still have any problem logging in?

If you still have a problem logging-in, could you please explain what happen and what did you do. I maybe able to help you.

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"How to Fix Invalid User ID or Password in LandBank iAccess Internet Banking" was written by under the Banking category. It has been read 13664 times and generated 41 comments. The article was created on and updated on 05 July 2016.
Total comments : 41
Cristy   (20 January 2019 1:32 AM)

Can you help me fix my problem? Because everytime i click forgot password and enter my iacess id .. it always appear a blank white screen or a blank page. What would i do? Thanks for the reply in advance.

Michelle Culvera   (18 January 2019 8:18 AM)

Hi, even after following your instructions I always had a blank page after providing my iaccess id. please help

Kenny Ann Grace C. Batiancila   (12 January 2019 7:04 AM)

I was approved in my online enrolment however when I was about to change my password the answers on my selected questions were incorrect. Pls help....

Jeffrey S Purazo   (13 December 2018 12:24 PM)

After clicking forgot password, i am prompted with the question about my birthplace. But it doesnt accept my answer..

Dianne   (12 October 2018 7:57 PM)

After clicking forgot password, i am prompted with the question about my birthplace. But it doesnt accept my answer.. im sure its the correct one but the system doesnt accept it.. what can i do?

Ruzzle Herminigildo   (06 October 2018 9:47 AM)

I've been locked my account how can I accept please can you unlocked

Josephine D. Buncad   (25 September 2018 8:18 PM)

Hello! I forgot my iaccess User ID and Password. What will i do inorder for me to check my account regularly

Dandy domingo   (11 September 2018 10:58 PM)

My account is locked.How can I access again?

Harris Soriano   (22 July 2018 3:17 PM)

Hi maam/Sir i forgot my access id and password what should i do?

Ellen D. Ramos   (20 July 2018 6:24 AM)

I forgot my user ID and Password in Landbank Iacess Internet Banking. Please help me settle this matter so i can check regularly my account. Thank You.

Remedios M. Dizon   (16 May 2018 3:11 AM)

My account is being locked. Please help me to secure my new User name or Iaccess account. Thanks

karenjoy   (03 May 2018 6:18 PM)

how can i do if my user id and password i can't remember help me with this problem.


Janice   (28 April 2018 11:07 AM)

My account is being locked. I try to fix it. Pls help me to fix it and found the challenge questions to unlock

Nizalinda Agno Tanasas   (02 April 2018 12:43 PM)

Please help me to unlock my account. I try to fix but still I can not go to forgot password to answer challenge question.thank you and God bless

Shirlyn Resada Uy   (01 March 2018 4:09 AM)

My account is being locked.
Please help me to fix it.
Thank you so much in advance.

cherry aquino escano   (16 December 2017 5:48 AM)

i have done the option u had suggest but still i can't login my account,I had type my id correctly and click forgot your account,but still invalid ad or password appears recurrently

I'm not a robot   (17 November 2017 5:30 PM)

my iaccess account was lock, please assist me to unlock so i will use my account to access.


LLENE R. PARAL   (23 October 2017 9:16 AM)

Good morning! How can I access my Landbank ATM account, every time i log in, the result is your account was deleted. How can I activate my account? Thanks

Raiza Barroso   (11 October 2017 12:19 PM)

hi. i could not access my iAccess account.
i was automatically enrolled on the iAccess upon opening my account. everytime i log in nag pa-prompt sya ng invalid user ID and password. i tried the forgot password and inputted my user id. invalid user ID pa rin. can you help me with this?

jay-ar chinaman collado   (01 October 2017 12:06 PM)

hello po maam/ sir ano po bang gagawin kapag nakalimutan yong user id at password

Riza Leigh L. Sagsakho   (21 September 2017 6:32 PM)

Hello Sir/Madam. I changed my cellphone last July 2017 and reformatted my old CP. I do not remember neither my username nor my password. Can you please assist me in retrieving both so I can access my transactions through mobile. Thank you!

Irish Panol   (19 September 2017 1:59 PM)

Still I don't know how to recover my iaccess account. I try the question but i don't know what is the answer. Please help. Thank you

melodina abar   (19 September 2017 11:38 AM)

ilang beses na aq ng atempt mglogin pero wrong user id or password ang lumalabas sure naman ako na tama yung password ko.

Jenielyn   (16 September 2017 1:22 PM)

Iyong account po ng nanay ko na lock po dahil sa several attempts, pero sigurado po kami na nailagay ang tamang password. Ano po ba ang dapat gawin.

Hannah shane erodias   (22 June 2017 9:09 AM)

My account has lock coz i attemp how many times how can i fix this? Thanks

Imelda V. Enriquez   (12 June 2017 7:57 PM)

my account got locked... but I was sure i encoded the correct password. Help please?

Mary Rose M. Pasamonte   (29 April 2017 8:26 PM)

Nakalimutan ko po yung password ko pati ang security question. Ano po ba ang magandang gawin?

shiela marie borbon   (12 April 2017 10:49 AM)

My Access ID is Invalid and I forgot my password I cant open my account,please help me to pix this.
Thank you.

Buena Aurea V. Dumlao   (10 April 2017 10:19 AM)

I forgot my user name. What can I do? Please help.

Marie anthonette ganalon   (09 April 2017 1:42 PM)

I forgot my password and the question asking in the forgot password. I cant open my account

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