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How To Recover Lost Password and User ID On Your Chinabank's Online Banking Account

At times that you lost or forget your password or your user id on your Chinabank's online banking account, you can follow these procedures below in order to recover them.
Procedure on How to Recover Lost or Forgotten Password

Go to Chinabank website (http://www.chinabank.ph) and click the "Forgot your password" link.

Chinabank online banking website

You will be redirected to a new page and prompted to enter your USER ID and EMAIL ADDRESS in the fields.




If entered correctly, you will receive a message on your email that shows instruction/information of your lost password.


Procedure on How to Recover Both Lost/Forgotten Password and User ID

Call Chinabank's ATM Center at telephone numbers (02) 885-5423 or 885-5425 and request a new set of passwords or request for your current User ID. Be ready to answer some questions for identity verification. You will be instructed to pick-up the password mailer in your branch of account.

Another option is to send a message to Chinabank's online banking email addresses:
  • online@chinabank.ph
  • ebankingmktg@chinabank.ph

Do you want to recover your lost User ID and Password?
 

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"How To Recover Lost Password and User ID On Your Chinabank's Online Banking Account" was written by under the Banking category. It has been read 6732 times and generated 4 comments. The article was created on and updated on 09 December 2012.
Total comments : 4
Vence   (16 August 2018 6:49 AM)

I forgot my password. I wanted to change it to new one. I don't know how to do it.. thank you.

Erlinda Jiminez   (23 June 2018 3:45 PM)

I forgot my password... Please sent in my email, new set of password... Thank you

cherisse m. surbona   (14 February 2014 6:04 AM)

cherisse chinabank

Edward rex Nantes   (09 January 2014 1:50 PM)

Hi! CBC. I forgot already my id user and password for online banking. May i ask for help so i can continue browsing my account using your online banking for more comfortable and convenience banking. I'm hoping for quick response for my concern. Thank you and God bless.