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How to Inquire Metrobank Credit Card Account Balance Thru Online Banking

Are you bored in waiting for your Metrobank Credit Card Statement of Account (in paper form)? Delivery might be delayed. Due date is getting near. Put your worries aside. You can receive your statement of account on time. And you can inquire your credit card account balance through Metrobank's online banking facility. Follow the steps below on how to check your credit card balance online:

Step 1

For first time users of Metrobank online banking (called MetrobankDirect), you must enroll first to Metrobank's online banking facility. To enroll, go to Metrobank's official website (https://www.metrobank.com.ph/). On Metrobank's homepage, click the Enroll now! link which can be found at the upper-right side and contained inside the MetrobankDirect Online Banking log-in box.
Metrobank Credit Card Online Banking Enrollment

Step 2

You will be redirected to a new page and select CREDIT CARD (the account you would like to enroll on Metrobank's online banking facility). Then, click Continue button.
Enroll Credit Card to Metrobank Online Banking

Step 3

Fill-out the Enrollment Form.
Fill-out Enrollment Form Credit Card
Details in the Enrollment Form:
  • Your Preferred USER ID - user ID might be combination of letters and numbers (alphanumeric)
  • Credit Card Number - can also be found at the front of your credit card (encircled below)
Metrobank Credit Card Number
  • Embossed Name - the name embossed or printed at the front of the credit card.
  • CVC/CVV - CVC and CVV refer to the same thing. CVC stands for Card Verification Code and CVV stands for Card Verification Value. These are the numbers found at the back of the credit card.
CVC/CVV of Metrobank Credit Card
  • Expiry Date - can be also found at the front of the credit card.
Metrobank Credit Card Expiration Date
  • Card Holder Name
  • Salutation
  • Gender
  • Date of Birth
  • Email Address
  • Mobile Number
After filling-out the form appropriately, click the Continue button. Then follow further prompts/instructions. Metrobank will send you a message on your email that notifies the enrollment of your credit card to Metrobank's online banking facility. A Metrobank customer service agent will verify the enrollment. Wait for 3 to 5 banking days. Then Metrobank will send you message that the credit card enrollment has been verified and successful.
When credit card enrollment is successful, you can now log-in to MetrobankDirect (Metrobank Online Banking facility) and view your credit card balance anytime and anywhere.

Main Benefits of Enrolling Your Metrobank Credit Card to MetrobankDirect (Metrobank Online Banking)

  1. Access or view your Credit Card balance, statement of account and transaction histories for free.
  2. Enroll your other Metrobank Credit Card inside MetrobankDirect.
  3. Pay bills (electricity, water, internet, landline, other utilities, SSS, PhilHealth, etc.) using your credit card.
  4. Transact other online banking activities...
Do you have any other concern or problem with your Metrobank Credit Card?

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"How to Inquire Metrobank Credit Card Account Balance Thru Online Banking" was written by under the Banking category. It has been read 83566 times and generated 50 comments. The article was created on and updated on 14 July 2018.
Total comments : 50
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GODINEZ, JOCELYN b.   (17 May 2018 3:53 PM)

I do not received my Credit Card statement for 2 months. would it be possible to send my Credit Card statement in my email.


Rico Austria   (18 September 2017 2:27 PM)

I can not enroll my credit card thru Metrobank website.It's not giving an option for credit card enrollment rather an ATM Card option only.

Thank You!

jorell   (26 August 2017 0:14 AM)

Hi your site is not working. It's not giving option for credit card enrollment rather an ATM option only.

Wilson M. Garcia   (28 July 2017 6:53 AM)

Good servic of metrobank

Quezco F. Velasquez   (08 June 2017 4:34 PM)

The credit card option isn't available on the personal enroll option.

Joe   (12 May 2017 9:41 PM)

theres no Cridet card option in the selection only ATM card

Joe   (12 May 2017 9:40 PM)

theres no Cridet card now in the option menu its onl ATM card

Xamantha   (08 May 2017 11:00 AM)

i didnt receive any verification email after successful SOA registration on metrobankcard.com.please send.ill wait maam/sir.salamat

Carmelita abedejos   (24 April 2017 4:10 PM)

Pls send me my statement of account..cause i didnt receive my billing..

Venancio Lojo   (05 April 2017 10:03 AM)

Pls.send my billing monthly billing statement thru my email

miraflor   (18 March 2017 11:29 AM)

HElp Me!

The only option is ATM card.

thank you.


Anna Pantanilla   (26 February 2017 5:11 PM)

I can not enroll my credit card thru Metrobank website. The only option there is for ATM cards, can somebody help me here?

John King   (21 February 2017 9:49 PM)

hi I would like to ask how can i check my balance in my credit card. I keep on signing or enrolling but still incorrect.can somebody help me here.

Ronaldo L. Navarro   (13 February 2017 8:25 PM)

May i know if Points can convert as payment?

MARIVIC R. DE LIM,A   (13 January 2017 11:42 AM)

How can I view my statement of account online?

armilyn   (04 January 2017 1:51 PM)

I need to see my statement of account through online please,. Thank you

amilyn joy m. dariagan   (04 January 2017 1:38 PM)

I need to see my statement of account Through online, please thank you

QUEENIE TOBIAS   (24 October 2016 1:42 PM)

i need to see my statement of account please

QUEENIE TOBIAS   (24 October 2016 1:41 PM)

hi ma'am sir,
good day! i would like to ask on how to view my Statement of account through on line, i keep on applying but still incorrect.

Maria Corazon Olayres   (14 October 2016 4:36 PM)

Just wondering why i receive messages from metrobank credit card wherein i don't have the credit card

Martina Camtugan   (14 October 2016 10:03 AM)

how can i redeem my accumulated rewards points?

Ray C. Fernandez   (07 October 2016 12:24 PM)

Please send my latest mbtc balance. I haven't received any this month end of September.

Leopoldo Lugtu   (20 August 2016 6:01 AM)

I have enrolled and opened my SOA thru the internet a month ago ../ but now 8-19-16 i could not open the account because it says " wrong user name and passwrod" .. what should I do ? will I re enroll or will I call somebody for help ... i needed my SOA so i could pay earlier..


ronabel a. Del rosario   (18 August 2016 10:58 PM)

Please send my credit card biling statement..with attached history from may to july 2016..

sharon   (25 June 2016 8:29 PM)

please i inquire my billing statement of account

falionery19   (30 May 2016 1:17 PM)

please send me my statement of account from year 2014

marjolyn bunagan   (25 May 2016 11:58 AM)

sir/ madam im please to inform you that may application for our credit card here in tuguegarao city were your marketing teams conducted here in our office tuguegarao cityhall. all of us were waiting for the result because your team said only 1to2 weeks is the processing its been a 2 months that were waiting. we hope we know if our application is approved or not. thanks and god bless your early reply will appreaciated much

Pia   (20 May 2016 2:08 PM)

After the filling of my information, why is the meaning of "You're almost done! To complete the enrollment process, please click the activation link that we just sent to your registered e-mail address. Please review the details carefully, then click the 'Confirm' button to proceed."?? Do I have to wait for the link in my account first then I click the continue button or what? Help me with this..

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