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How to Inquire Metrobank Credit Card Account Balance Thru Online Banking

Are you bored in waiting for your Metrobank Credit Card Statement of Account (in paper form)? Delivery might be delayed. Due date is getting near. Put your worries aside. You can receive your statement of account on time. And you can inquire your credit card account balance through Metrobank's online banking facility. Follow the steps below on how to check your credit card balance online:

Step 1

For first time users of Metrobank online banking (called MetrobankDirect), you must enroll first to Metrobank's online banking facility. To enroll, go to Metrobank's official website (https://www.metrobank.com.ph/). On Metrobank's homepage, click the Enroll now! link which can be found at the upper-right side and contained inside the MetrobankDirect Online Banking log-in box.

Metrobank Credit Card Online Banking Enrollment

Step 2

You will be redirected to a new page and select CREDIT CARD (the account you would like to enroll on Metrobank's online banking facility). Then, click Continue button.

Enroll Credit Card to Metrobank Online Banking

Step 3

Fill-out the Enrollment Form.

Fill-out Enrollment Form Credit Card

Details in the Enrollment Form:
  • Your Preferred USER ID - user ID might be combination of letters and numbers (alphanumeric)
  • Credit Card Number - can also be found at the front of your credit card (encircled below)
Metrobank Credit Card Number
  • Embossed Name - the name embossed or printed at the front of the credit card.
  • CVC/CVV - CVC and CVV refer to the same thing. CVC stands for Card Verification Code and CVV stands for Card Verification Value. These are the numbers found at the back of the credit card.
CVC/CVV of Metrobank Credit Card
  • Expiry Date - can be also found at the front of the credit card.
Metrobank Credit Card Expiration Date
  • Card Holder Name
  • Salutation
  • Gender
  • Date of Birth
  • Email Address
  • Mobile Number

After filling-out the form appropriately, click the Continue button. Then follow further prompts/instructions. Metrobank will send you a message on your email that notifies the enrollment of your credit card to Metrobank's online banking facility. A Metrobank customer service agent will verify the enrollment. Wait for 3 to 5 banking days. Then Metrobank will send you message that the credit card enrollment has been verified and successful.

When credit card enrollment is successful, you can now log-in to MetrobankDirect (Metrobank Online Banking facility) and view your credit card balance anytime and anywhere.

Main Benefits of Enrolling Your Metrobank Credit Card to MetrobankDirect (Metrobank Online Banking)

1. Access or view your Credit Card balance, statement of account and transaction histories for free.

2. Enroll your other Metrobank Credit Card inside MetrobankDirect.

3. Pay bills (electricity, water, internet, landline, other utilities, SSS, PhilHealth, etc.) using your credit card.

4. Transact other online banking activities...

Do you have any other concern or problem with your Metrobank Credit Card?
"How to Inquire Metrobank Credit Card Account Balance Thru Online Banking" was written by under the Banking category. It has been read times and generated 47 comments. The article was created on .
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Total comments: 47
47 Rico Austria   (18 September 2017 2:27 PM)
I can not enroll my credit card thru Metrobank website.It's not giving an option for credit card enrollment rather an ATM Card option only.

Thank You!

46 jorell   (26 August 2017 0:14 AM)
Hi your site is not working. It's not giving option for credit card enrollment rather an ATM option only.

45 Wilson M. Garcia   (28 July 2017 6:53 AM)
Good servic of metrobank

44 Quezco F. Velasquez   (08 June 2017 4:34 PM)
The credit card option isn't available on the personal enroll option.

43 Joe   (12 May 2017 9:41 PM)
theres no Cridet card option in the selection only ATM card

42 Joe   (12 May 2017 9:40 PM)
theres no Cridet card now in the option menu its onl ATM card

41 Xamantha   (08 May 2017 11:00 AM)
i didnt receive any verification email after successful SOA registration on metrobankcard.com.please send.ill wait maam/sir.salamat

40 Carmelita abedejos   (24 April 2017 4:10 PM)
Pls send me my statement of account..cause i didnt receive my billing..

39 Venancio Lojo   (05 April 2017 10:03 AM)
Pls.send my billing monthly billing statement thru my email

38 miraflor   (18 March 2017 11:29 AM)
HElp Me!

The only option is ATM card.

thank you.


37 Anna Pantanilla   (26 February 2017 5:11 PM)
I can not enroll my credit card thru Metrobank website. The only option there is for ATM cards, can somebody help me here?

36 John King   (21 February 2017 9:49 PM)
hi I would like to ask how can i check my balance in my credit card. I keep on signing or enrolling but still incorrect.can somebody help me here.

35 Ronaldo L. Navarro   (13 February 2017 8:25 PM)
May i know if Points can convert as payment?

34 MARIVIC R. DE LIM,A   (13 January 2017 11:42 AM)
How can I view my statement of account online?

33 armilyn   (04 January 2017 1:51 PM)
I need to see my statement of account through online please,. Thank you

32 amilyn joy m. dariagan   (04 January 2017 1:38 PM)
I need to see my statement of account Through online, please thank you

31 QUEENIE TOBIAS   (24 October 2016 1:42 PM)
i need to see my statement of account please

30 QUEENIE TOBIAS   (24 October 2016 1:41 PM)
hi ma'am sir,
good day! i would like to ask on how to view my Statement of account through on line, i keep on applying but still incorrect.

29 Maria Corazon Olayres   (14 October 2016 4:36 PM)
Just wondering why i receive messages from metrobank credit card wherein i don't have the credit card

28 Martina Camtugan   (14 October 2016 10:03 AM)
how can i redeem my accumulated rewards points?

27 Ray C. Fernandez   (07 October 2016 12:24 PM)
Please send my latest mbtc balance. I haven't received any this month end of September.

26 Leopoldo Lugtu   (20 August 2016 6:01 AM)
I have enrolled and opened my SOA thru the internet a month ago ../ but now 8-19-16 i could not open the account because it says " wrong user name and passwrod" .. what should I do ? will I re enroll or will I call somebody for help ... i needed my SOA so i could pay earlier..


25 ronabel a. Del rosario   (18 August 2016 10:58 PM)
Please send my credit card biling statement..with attached history from may to july 2016..

24 sharon   (25 June 2016 8:29 PM)
please i inquire my billing statement of account

23 falionery19   (30 May 2016 1:17 PM)
please send me my statement of account from year 2014

22 marjolyn bunagan   (25 May 2016 11:58 AM)
sir/ madam im please to inform you that may application for our credit card here in tuguegarao city were your marketing teams conducted here in our office tuguegarao cityhall. all of us were waiting for the result because your team said only 1to2 weeks is the processing its been a 2 months that were waiting. we hope we know if our application is approved or not. thanks and god bless your early reply will appreaciated much

21 Pia   (20 May 2016 2:08 PM)
After the filling of my information, why is the meaning of "You're almost done! To complete the enrollment process, please click the activation link that we just sent to your registered e-mail address. Please review the details carefully, then click the 'Confirm' button to proceed."?? Do I have to wait for the link in my account first then I click the continue button or what? Help me with this..

20 joyce   (19 May 2016 4:27 PM)
i want to inquire my balanace

19 grace b. saballa   (10 May 2016 9:46 AM)
how can i check my metrobank credit card statement?

18 Eric June Checa   (28 April 2016 11:06 AM)
I would like to activate my online log in for my credit card. I tried entering the temporary password that was sent via email.However, it says that it is incorrect.

17 angela   (23 April 2016 10:33 PM)
How can i get my otp code? I already filled up the form but unfortunately i did mistake to write my cellphone no.

16 Christine Dalusung   (15 April 2016 7:24 AM)
I pay for my Metrobank Credit Card on time, but unfortunately the Account Number that i write is wrong. how can i fix it?

15 maria curibang   (28 March 2016 10:14 AM)
how will i know how much is my bill in my metrobank credit card?

14 Alejandro rabadon   (24 March 2016 5:59 AM)
How to inquire account balance

13 gloria b. taggueg   (28 August 2015 5:02 PM)
Please remind me of my due date and balance

12 AMINAH TABUA   (31 July 2015 9:50 AM)
Good Day! i already enrolled in this online banking, but when i log in, I can't log in because it requires password, hence the form i fill out, did not require me to provide password. why is it?

11 Rizza Aquino   (30 July 2015 8:37 PM)
How can i know my debit master card account number

10 Cristine D Abuan   (13 July 2015 11:51 AM)
Dear Sir:

I would like to activate my online log in for my credit card. I tried entering the temporary password that was sent via email.However, it says that it is incorrect.

9 Careen   (09 July 2015 2:03 PM)
how can i avail for a paperless billing for my metrobank credit card?

8 Emerenciana d.c. dionisio   (08 July 2015 2:51 PM)
how will i know how much is my bill in my metrobank credit card???

7 Enerio Ebisa   (04 July 2015 10:32 PM)
I have tried again and again in enrolling my credit card online so I can monitor my credit balance in my own preferred time but I don't know what went wrong with this. Can you help me direct to what I am hoping. Or can you just send me an email about my account details like my credit balance, due date of payment. The billing statement is so delayed and I always pay for the penalty. I really don't like it anymore. Please help me with this concern. Thanks

6 crystal jade gregana   (27 June 2015 7:51 PM)
I wish to close my credit card account.How to close my account?thank you

5 helen c rabino   (02 June 2015 10:14 PM)
please send me statement of account in credit card

4 Reynaldo Catindig   (21 May 2015 9:36 AM)
how can i apply for may card's security code so i can shop on line?

3 Richell   (21 April 2015 12:13 PM)
I paid my credit card bill at atm machine, how can I know it was already posted? I checked it on metrobank direct but still It has no changes. I also applied for a supplementary until now it seems no status

2 Cathy Shane Sandoy   (08 April 2015 11:51 AM)
i cannot register.

1 carmelita quindao   (07 April 2015 9:56 AM)
Good am,
I often receive my statement of account late.