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CD-R KING Customer Service Telephone Number Hotline...

CD-R King is known to be the retailer of low-cost computer accessories in the Philippines. With its quality yet affordable products, many Filipinos embrace the CD-R King brand. That is why, its number of customers is growing while building many branches all over the Philippines. To better serve its growing customer base, CD-R King provides a Customer Service Telephone Number (Hotline).
CD-R KING Customer Service Telephone Number (Hotline):
  • (02) 444-9054
Or you can email CD-R King at support.philippines@encore-usa.com.

Do you have any concern or suggestion with CD-R King? Is CD-R King doing its best in terms of customer service?

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"CD-R KING Customer Service Telephone Number Hotline" was written by Mary under the Directory category. It has been read 20844 times and generated 55 comments. The article was created on and updated on 08 June 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 55
Donna Yadao [Entry]

Good Day!

Hope everything is well, Since we are all adjusting to the new normal, Storeminder by Demopower Philippines Inc. come up with marketing idea that may possible help you.

Please see below activities we can do digitally:

- E-Sampling- targeted sampling sent to consumer.
- Mobile Discount coupons- coupons to be used in in-store purchase
- Affiliate Sampling- Marketing with the help of the other business
- E-Survey/Audit- Data gathering and processing
- Digital Gift Redemption- Online gift redemption for store purchases.
- Sampling Locator- Know when and where there are promos and free sample using geo tagging
- E-commerce Management- Make your products available online without any worries.
- Live Demo- Bring your products closer to customer
- Community Selling

Hoping for your favourable response on this.

Thank you and Stay Safe.
Bernadette Apepe [Entry]

hi saang crd branch ang merong available na tuffcase? 3 size kc ang need ko,
tuffcase 500
tuffcase 600
tuffcase 700
yan ang mga size na kailangan ko. Please send nyo po sa email ko kung saang branch merong available
eins [Entry]

may complain po ako maam/sir regarding sana sa item na papalitan ko po sana maam/sir...! di ko kasi nagustohan ang sinabi ng sales lady na mataba na naka assign sa victoria plaza branch, davao city..!
is there any personnel i can talk to regarding to my complain..?
James Cadzow [Entry]

How do I determine whether my Card King Router is secure?
Allen Tambuyat [Entry]

Good Evening, How can I order some of your products on-line via your website? Hindi po ako makapasok sa on- line shopping niyo. Specially yung 50watts poly crystalline solar panel. Hoping na hindi pa magbabago yung price nito. Hoping for your soonest response. Dito po ako Baguio.....lagi kong ina abangan itong panel sa abanao square....Thanks!
Francia Noche [Entry]

Good Morning! I just want to inquire if you do home service in Binangonan, Rizal? The LED TV of my father was damaged due to heavy lightning last Monday afternoon. It's not only in their house tv that was affected but almost same with the neighbors nearby.

Please advise so that i can tell to my father.
Anne Dorcas Cadaing [Entry]

Can't find a replacement remote for my LED TV where can I get one?
lednicky belmonte [Entry]

May cdrking tv ako led019hc nasira ang remote control wala na ako makuha ano ang pwede ko ipalit na universal na remote control ng cdrking model please send me a model

Greetings and hello, I am an American Customer in your country whom purchased my California Eco-bike called the Virginia, Color Blue, in cash from the CLA TOWN CENTER MALL AREZA PANGSANJAN LAGUNA CDR-KING and it has been for a year and maybe 2 months. I am not completely sure how long that i have had it because I have forgotten the exact purchase date but i have somewhere in my possession the paperwork. I am having a problem with both the motor, it is not going fast at all and it is not even as of the last two weeks suddenly keeping a battery charge at all. It will not go very far at all for the last 7 months. It is supposed to travel up to 60 KM but it would only go as far as maybe 25 KM for the last near 7 months and I have made 4 different attempts to get service far before the end of the 1 year warranty expired but each time I did not succeed. It was always an excuse from the store of no technician or no one could help me because they would not answer the phone or they did not have anyone on staff at one time that could talk to me about the E-bikes because of a lack of knowledge regarding them. I am going to do my very best to prepare as of tomorrow afternoon to take my E-BIKE to the CLA AREZA MALL IN PANGSANJAN FALLS LAGUNA ON TOMORROW because I need to leave it there for someone to show up to service my E-bike. I received the worst ever customer service on the phone from a staff employee at that store this afternoon and she was the meanest and the rudest and the most impolite person that I ever encountered. She even hang up the phone on me and said very bad Tagalog words before hanging up the phone as of quote ( tanga gago Foreigner ), and she even Blocked my Globe phone number so I am not able to call back there. I was attempting to get service and to schedule for a service technician to go there to that location but she refused to help me and tried to force me to have a home service and I said I am not able because I am not at home during the morning or during the evening only late at night or sometimes not at home at all and she kept lying to me saying she understood me and kept lying to me saying that she spoke and understood English great but in fact she did not and I repeated myself to her over and over and kept saying hello and she would ignore me so many times saying absolutely nothing at all. I will never buy cash again a single E-Bike from CDR KING NOR ANY AFFILIATES BECAUSE THAT SERVICE AND ATTITUDE IS SCARY AND DISGUSTING AND SHE HATES CUSTOMERS THAT ARE FOREIGNER...I will never recommend your products or company again as I have to 50 others because a good attitude and great service and great training accompanied by employees whom speak and understand well and never speak bad words to customers on the phone and hang up the phone call with the customer still talking on the line and blocking my phone number is unacceptable entirely and completely. I would never hire an employee like her, but i recommend her IMMEDIATE TERMINATION. Effective Immediately as a Long time Business Professional with more than 28 years of customer service, business ownership and sales and equipment and merchandise sales, in 3 different countries.
Thank you for your immediate attention to this
I expect a very fast and urgent response and action to be swift and I want a better quality service when I go to the CLA TOWN CENTER MALL PANGSANJAN FALLS, CDR-KING AREZA
Rhogiemel [Entry]

I buy new micro sd card 16gb and then when i tried it there is a message pop up "SD CARD DAMAGED". My phone is cherry mobile flare s play and it will malfunction. I cannot save my image when i take a picture on camera. I hope you will respond to my complain because i need it for my work. Please ASAP !!!
Seng [Entry]

The Saleslady (Cashier) at cdr king Pacita Branch is so unfriendly. She gets into my nerve for being impolite. I asked for her assistance to fit the cellphone cover but unfortunately, it doesn't fit.I asked her if they have other cover for that model, she didn't say a word, just a face expression of being annoyed to us.This happened today Feb.4,2017 at 1 in the afternoon, I hope to get her name soon.
Eddie Mar de Guzman [Entry]

Why is it always a concern with the salesladies? I also have a problem with a saleslady in Starmall Bulacan branch. Anyways I have a problem regarding a receipt I lost last January 17, 2017 I am having a hard time securing even a xerox copy can you please help because I cannot be reimbursed by the company without a copy of the receipt please reply as soon as possible
jovy cando [Entry]

One of your sales lady at SM Valenzuela branch is very disrespectful to your customers. I bought an item to this branch last sunday,january 22,2017 at around 1 in tha afternoon. She almost shouted me not only once but twice. I'm informing this matter to you so that you can observe your employees if they treat your customers well. She is slim, around 5 feet height and pointed nose.thank you.

i have a concern about your sales lady at sm baliwag branch. she is very arrogant and does not show any concern to the customer the third time i try to buy a product her approach is not good. that is why i decided to inform you. i am not the only one who experienced it to her, some of my collegues too.
thank you
Seng [Entry]

hi, ask ko lang kung san me available na laptop sleeves 14-15 inches at laptop keypad protector. thank you
amay [Entry]

please help me to fix the problem of this unit cd-r king m series H.264 Network DVR The Hard Disk Cannot Be Detected or can not be recognized...
mark [Entry]

My cdr king led tv is on key locked, i dont know how to reset .Sira na yung remote contro,lPagpinipindot ko yung volume or yung channel key lock ang lumalabas.Help me pls.
Junemark Cabillan [Entry]

anong branch po available itong .. computer case na ito .
Php 1,240.00
Reynaldo Teo [Entry]

Hope your services will be fast!
Reynaldo Teo [Entry]

Hi, I am trying very hard to locate your technical serviceman about router configuration but unable to contact any one from your various branches in Paranaque City. I was able to talk to your technical support person named RR, who was helpful but still am still waiting for him to inform me in what branch the technical person will be reporting. You don't have a service center only roaming technical person, only 1? Please help.

Thank you.41346
Pie [Entry]

Hi, I am trying to contact your branch contact number but no one is answering... just want to inquire for the availability of items...
Dell Dakila [Entry]

Need laser presenter small only, worth around P300.
What branch available?
julieta ortiz [Entry]

Looking for Network Cable 30M or 40M ethernet cable. Tried CD-R king entire pangasinan branches, sm valenzuela, victory mall and puregold dalandanan.
please advise where this is available
thank you
Tomas Lim [Entry]

Looking for universal aircon remote control had held unit. Tried CD-R king branches at Waltermart Arnaiz and Market Market. Please advise where this is available.
jimmy ng [Entry]

Dear Ma'am/Sir,

I need the contact number of CDR KING's Purchasing Department.

Thank you.

cerman gealone [Entry]

how to unlock cdr king lcd monitor
spunky [Entry]

they never reorder anything, always no stock, no stock...
in the last year they really went downhill.
seems the stores are getting smaller too...
and they don't keep the good stuff in stock, just the cheap stuff.
Jayson [Entry]

We have this TV model LT32A1 by CD-R KING.
I would like to ask for some help on how to unlock all the buttons at the side of the TV.
When I'm trying to press the button, KEY LOCK is being shown on the screen.
What is the right thing to do to solve this problem?

I want buy a USB HUB FOR 10 usb's for 360 P or 380 P (?). In your Kalibo Branch, Gaisano is no stock! Can you help me and 2 USb Hub for 10 USB'S for 360 P or 380 P (?)to to your Kalibo Branch and inform me to my CP# 0921-5607833 when there in Kalibo Branch ist stock again. Thank you.
Chesca Aguila [Entry]

I would like to ask you HR to PLEASE IMPROVE YOUR STAFF'S CUSTOMER CARE AND SERVICES. I recently bought a USB fan unfortunately the clamp is not suitable for my desk, wherein I CANNOT MAKE USE OF WHAT I PURCHASED. I tried to have it replaced, unfortunately one of the staff (slightly chubby woman with long hair) was very unfriendly and quite rude. I asked her if it is possible for exchange item. she mentioned only items with defect are allowed to be changed. I explained my situation and she was very indignant. I then asked her, "don't you have any customer consideration?" she said no flatly. I said, I cannot just change my table just to be able to make use of the fan. She was sour-faced and silent. I then saw the change in her face as she returns my item to its box. I told her that I will return it and she just left me.
I have been patronizing your products even before you have established your company and yet, this kind of management is not something you should be proud of. I do hope you understand my point. If however, I purchased an item I intended to give as a gift and the recipient already has the same, there will still be no consideration?
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