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Globe Customer Service New Contact/Hotline | Phone Number

For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe Customer Service
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph
 
Do you have any concern with Globe?
 

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"Globe Customer Service New Contact/Hotline | Phone Number" was written by under the Directory category. It has been read 994207 times and generated 1881 comments. The article was created on and updated on 28 July 2020.
Total comments : 1878
JOVELITO P AVELIS   (11 August 2020 2:17 PM) [Entry]

pasuyo nman ng billing nmin paki update nman po 2124607

Lily Perez   (04 August 2020 6:06 PM) [Entry]

Hi

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We also provide FREE WEBSITE ANALYSIS.
Looking forward to hearing from you
Thanks
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luzviminda v. sinon   (31 July 2020 7:57 AM) [Entry]

can u please check our cellphone because there's no signal for almost one month cp# 09176714375

Jimmy Bombio   (29 July 2020 6:34 PM) [Entry]

I don’t have an internet now

Dennilyn   (28 July 2020 10:51 AM) [Entry]

Please remove my Cellphone number you posted as globe costumer service phone number. I‘ve been receiving a lot of calls from random individuals asking for globe costumer service.. Please remove it ASAP.. my personal cellphone number is this one 09294833828 ...

John Van Vliet   (28 July 2020 9:30 AM) [Entry]

As of yesterday the internet is slow as a snail and hardly get any streaming, What is the problem I get a notice on the screen which says WE WORKING ON it or something to that effect So fis the problem and let me know when it should be back to normal, by the way I do expect a credit.

Gerald Ong   (27 July 2020 10:18 AM) [Entry]

Kindly check our phone line.

8410-6808. no dial tone

Thank you

Maribel Torrecampo Patino   (21 July 2020 10:35 AM) [Entry]

Our internet connection is not working. We need technician to fix our modem please. Kindly send asap, were using this in online job. Our account number is 853183215.

BHT BOHOL HOLIDAYS TRAVEL   (21 July 2020 9:51 AM) [Entry]

Hi, we would like to get copies of our billings for landline numbers 0385018454, 0385010311 and 0385100591. We have not receive any since March. Thanks.

Missjudiiiii   (18 July 2020 6:39 PM) [Entry]

I want to disconnect permanently my account 859276399. I already sent a letter of disconnection request to your email. Thank you.

Jennifer Zamuco   (18 July 2020 1:36 PM) [Entry]

Hi Good Day! I would like to request for repair of our internet connection.Our Account number 868395872 .
We are having bad connection for almost a month, we try to call your customer service, but no one is answering.
Kindly pay attention regarding this matter, saying binabayad naming sa inyo.

Wendy Anne A. Apalacio   (13 July 2020 10:07 AM) [Entry]

Hi Good Day! I would like to request for repair of our internet connection. please send over globe technicians we have bad connection for a week already and no one has been answering my calls from your hotline. Our Account number is: 874548560 Landline no: (033) 522- 6814. ASAP. Thank you.

SUMPAY   (08 July 2020 10:57 AM) [Entry]

Good Day,

May we request to reconnect our landline with account#868606077 for our outgoing calls? Why is it disabled even we paid ALL OUR BALANCES..

Evelyn   (22 June 2020 2:17 PM) [Entry]

Good Day

Since your hot line is very hot to reach

i would like to ask assistance regarding our Globe Internet ( Innove ) our concern is our Internet is not working but the Telephone is still working

Can we ask assistance about this

Account Name Macro Seven Food Corporation
Account Number 845745972
Landline # 02-2386067

Please help us

Thank You

Maria Luz Vilches   (11 June 2020 1:01 PM) [Entry]

My landline 02 79581466 has a problem with dialing out. I can receive calls but I cannot make calls. It has a dial tone but when I start dialing out, it does not connect. It simply retains its dial tone.

It's been like this for a week. Please help. It's anxiety provoking that I cannot make calls to family especially during this health crisis.

Thank you

Eric Joseph Carcusia   (07 June 2020 4:09 PM) [Entry]

Good day globe just want to ask why is there a problem in my internet connection coz i already paid P2,846 on bayad center last june 2, 2020...hope u look into it my account # 8685688462...thank u and more power!

james soco   (06 June 2020 7:52 PM) [Entry]

Good day please help po
my cell number po hindi nagkakasignal
09755921993

Micha anne gabuten   (06 June 2020 10:25 AM) [Entry]

Acct# 873395541
God day, I would like to ask if you can upgrade my internet connection from 20Mbps/ month (1500)to 25Mbps asap this is for my work from home internet requirement.

I hope you’ll do anything to process this.

Maricel   (29 May 2020 5:14 PM) [Entry]

Please help my no is not function no signal at all , incomplete no. then even text no response on my email

09163050745 nag load po ako ayaw din pumasok incomplete #

Kindy help to activate

christine   (27 May 2020 9:17 PM) [Entry]

God day, I would like to ask if you can upgrade my internet connection from 150gb/ month (1299) to a wired internet?
I am using a pc and 2 smart phones at home however the internet plan I chose is quiet slow as in very very slow. I have tried to check the internet speed through speedtest and it shows 0.20 mbps download and 0.07 mbps upload. This is so annoying since I just bought pc for job purposes.

I hope you'll do anything and work for this.

Ruth Collado   (25 May 2020 9:16 PM) [Entry]

Please contact me on my postpaid number under Acct#73778828.
I did not request any "Freebie GoWiFi Pack" and yet you sent me an sms saying that it was processed.

Also, you've received my payment of P3245.52 on 21-MAY-20 through Autocharge via Credit Card but now I received an SMS from you and you want me to settle an outstanding balance of P4,559.00?

Will appreciate it if you can call me because calling your customer service hotline is frustrating, I wasted time by waiting and all I get is a recorded music. I cannot go to your service center in Baliuag due to the community quarantine.

I sent an email to talk@globetel.com.ph dated May 23, 2020. Please have your customer service call me.

Ruth Collado   (25 May 2020 9:15 PM) [Entry]

Please contact me on my postpaid number under Acct#73778828.
I did not request any "Freebie GoWiFi Pack" and yet you sent me an sms saying that it was processed.

Also, you've received my payment of P3245.52 on 21-MAY-20 through Autocharge via Credit Card but now I received an SMS from you and you want me to settle an outstanding balance of P4,559.00?

Will appreciate it if you can call me because calling your customer service hotline is frustrating, I wasted time by waiting and all I get is a recorded music. I cannot go to your service center in Baliuag due to the community quarantine.

I sent an email to talk@globetel.com.ph dated May 23, 2020. Please have your customer service call me.

ML USER   (23 May 2020 7:10 PM) [Entry]

Codashops codes are DELAYED

EDWIN   (09 May 2020 9:17 AM) [Entry]

Good day po!
This is Richel Mala with account number, 882928789. Ask ko lng po, why i don't have internet connection while i paid my bill on time. My last payment was last march 26 in one of LBC outlet here in bulacan with the reference number of 1-18A4IN103138.
Thank you for your kind reply.

Angelica Justiniano   (08 May 2020 6:21 PM) [Entry]

Hi All,

I have an account number 1067513760 under my brother's name Mark Lawrence Justiniano. I have seen that my bill would be due on the 15th of May. I would like to ask for an extension of my due date? As I can only pay half of it due to Covid crisis. Please let me know if this is possible or not.

Thanks in advance.

Resty Ilagan   (16 April 2020 12:44 PM) [Entry]

I just paid my bill thru GCash. Please activate my number/services since I desperately need to contact my co-workers for official concerns. I am working from home and I need to use my mobile phone desperately. Thanks

Geneva   (04 April 2020 3:51 PM) [Entry]

Please check when i used our landline the operator said (is not in service) may i know why is just recently installed here

ARMANDO GORDON BLANCIA   (19 March 2020 8:41 AM) [Entry]

I cant open my gcash

daisy   (17 March 2020 2:04 PM) [Entry]

why there's always a problem on my fiber???

Rawis Elementary School   (28 February 2020 8:16 AM) [Entry]

Pls check the connection here in Donsol Sorsogon, SOBRANG BAGAL naman pls, Di kami nakakagamit ng internet, bayad kami ng bayad wala naman pong magandang serbisyo. Thank you.

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