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Globe Customer Service New Contact/Hotline | Phone Number

For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.

Globe Customer Service
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph
Do you have any concern with Globe?
"Globe Customer Service New Contact/Hotline | Phone Number" was written by under the Directory category. It has been read times and generated 1707 comments. The article was created on .
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Total comments: 1705
1705 Zharlyn   (20 February 2018 6:19 AM)
Tanung ko Lang po Kasi po kagabi pa kami walang Internet naka red po Kasi siya naka pag bayad nman po kami bago Ang dudate Ng Internet namin Anu po ba dapat gawen

1704 ELAINE JOYCE BACUNADOR   (17 February 2018 3:01 PM)
ma'am/sir please answer my call....I badly need your service I keep on contacting your customer care hotline under visayas as my location. I HOPE FOR A REPLY.

1703 jeffrey REnedo   (15 February 2018 8:00 PM)
ask ko lng po pano ko malalaman yung huling nag text/ nagsend sakin ng message or huling number na tnxt ko last jan12 around 2am to 3am in the morning.. nawala ko kasi phone ko naiwan ko sa taxi

1702 Ian Roberts   (11 February 2018 1:45 AM)
Hello My number 09065751247 is in Thailand I want to receive texts from Mastercard to access my account. I have 1000 pesos loaded in my account...can someone press a button thanks

1701 Lovely Aprilyn Atog   (10 February 2018 6:13 PM)
Nag load ako ng 20 pesos around 5:00 pm. Di pa ko nakaka uwi ng bahay 5 pesos na lang load, tumawag ako sa globe customer service ang sabi sakin may tinawagan daw ako based on their system.WOW MAGIC kahit anong gawin kong check sa phone ko wala yung sinasabi niya na # na tinawagan ko daw for 2 minutes. Ano ng nangyayari sa inyo Globe??kaya tinatakbuhan kayo ng post paid subscribers niyo eh

1700 Jaime M. Lopez   (02 February 2018 8:05 AM)
I was informed that for 2018, billing statements will be sent via email. Please my send the billing for the account number 873475621 to docjim2323@gmail.com

1699 Soren castro   (31 January 2018 8:57 AM)
Papano po stop ang TMC5?PA HELP PO

1698 marisylbernados   (23 January 2018 8:10 AM)
our globe broadband internet connection does not have a signal since yesterday.our account no.848242852 giovanni m.hisoler

1697 ELENITA M. POSEDIO   (11 January 2018 10:06 AM)
Please reconnect our Globe Internet under the name of Andrew M. Posedio with Account Number 854617474 for it is already more than eight (8) hours already since i ask reconnection in your costumer service . Thank you!

1696 omar buenavista maylon   (05 January 2018 11:00 AM)
good morning ?nasira po yong wifi nmin

1695 Rene Angeles   (12 December 2017 10:54 AM)
Good day !
Pwede po ba ma retrieve kasi yung network netong number ko is nawawala hindi po ako makapag send ng text message kahit me signal pwede ko, malaman this is my number 09156975437

1694 Jhay verzola   (05 December 2017 11:23 AM)
Paano ko po macoconvert yung scratch card number po galing ibang bansa. Paano po ito maconvert sa globe load. Samalat po at magandang araw

1693 mitos sievert garcia   (01 December 2017 8:13 PM)
I was a happy BayanTel subscriber, we had no problems with our landline and internet.
Then Globe took over and all our telephone troubles began. There would be no service for about a week, sometimes more, even if we paid the full monthly bill. We never got a refund for the service you never delivered.
The last bill I received was Statement of Account No. 127, with due date November 2. It arrived on Nov. 4. I paid late because frankly I FEEL GLOBE IS CHEATING ME OUT OF MY HARD EARNED MONEY.
The only reason I stay with Globe is that the only other telecom company is Philippine Long Distance Telephone company which I despise.
Globe used to be a responsible company. But now, it is just like a clone of the other company.
In that way, we consumers are held hostage, captive by both companies because there is no competition and therefore no choice for us.

1692 Edwin Gatia   (30 November 2017 9:07 AM)
Acct. no: 873346509 (but your 7301000 hotline does NOT recognize this..it also does NOT recognize the area code 02 for metro manila and im in Las Pinas city)..

There is probably something wrong with your broadband modem or it is defective.. I dont get internet for the 4th time now since my landline was installed 5 days ago..
Please either get this problem FIXED once and for all.. or I need to CANCEL this account on the basis of very bad service from your Company.

1691 jhulzz   (29 November 2017 2:16 PM)
hi globe. please check my internet connection hers my account number 872080270, because very poor connection, very slow, and madalas disconnected palagi,,,, can you please fix this issue kasi na lulugi ang negosyo ko dahil sa serbisyo nyo,..i send this problem regarding the connection ng internet but until now walang aksyon.. so please do something to make better of the internet and at the same time ang serbisyo nyo. sa una lang maganda, later on BULOK NA!!!!!!!!!!!!!!!!

1690 Jackie   (24 November 2017 8:35 AM)
Your advertisement here is a hoax. I have P3.00 load and I cant make a call to your customer service hotline. I just topped up P30 yesterday and subscribe for GS15, now my load left is P3? What happened? It happens to me like this everytime. Kindly check your service. It is getting worst. It is very annoying.

1689 Lorenzo Tampos Jr   (24 November 2017 8:31 AM)
I received a text from globe that my application was approved. but its more than 2 weeks, no one call me for the delivery status. Where can I follow-up and can call.

1688 Joan nudo   (17 November 2017 8:31 AM)
Bakit po& walang signal lagi ung roaming sim ko eh pinapaloadan ko nmn kahit di ko gaano nagagamit ang load

1687 joeffrey bacani   (16 November 2017 11:01 AM)
hello po ask ko lng kung kelan madeliver ung postpaid plan ko lagpas na po kc ng 1 week

1686 Leonida radam   (09 November 2017 10:51 AM)
Good morning ask why until now wala pa rin connection nakabayad na rin ako

1685 emil carreon   (08 November 2017 1:52 PM)
Good Day Globe, May I request a replacement SIM for a prepaid number i've been using from 1997 up unto now. I dropped my celphone unit in a lahar coverage in Porac, Pampanga, together with dual sim Globe and a backup sun#.

As a TV Senior Executive Producer and reporter from ABS CBN and other tv networks my prepaid SIM 09174636135 has been my use and most of my contacts from Government, public, private corporations clients and resource person has known it.

May I then implore you to reconsider issuing me a replacement SIM with same number 09174636135.

Thank you so much.

Emil Carreon 09174636135 09185521223

1684 Annie Almacen   (04 November 2017 11:33 AM)
please check our tel # (032)431-9014 under the name of Herminia Almacin..This line is located in Sto.Nino, Poblacion Sogod Cebu Phil.no internet connection at this moment.. u can call this Tel number (032)431-9014...

hope you can help to us...as soon us possible

you can also contact me this cel # 09224753451

1683 lizette a. bonsol   (02 November 2017 8:39 AM)
Please..ater how many weeks of not having an incoming call now we don't a dial tone for almost 4 days na.
Please do something about this!

1682 David Viehland   (31 October 2017 2:30 AM)
djviehland@gmail.com Account no. 839581483 HOW DO i cancel my internet service

1681 Ryan santos   (25 October 2017 12:56 PM)
Potang ina wala man lang kayo hotline para sa mga costumer na gumagamit ng level up mga peste kayo kaming player ang consumer nio di namin alam if san kayo kontakin pag my problems level up cards nio mga shit you all...

1680 allaissah cabaloza   (21 October 2017 9:27 AM)
good morning, nagregister ako last october 18 ng 350 and then may nagtext na register na ko, how come na di na ako makapag tawag ngaun at text ... company phone kasi ito sayang ang 350 pesos kindly response asap on this number 09563785022...

1679 alva tuala   (13 October 2017 11:39 AM)
dear globe network,

please assist to check may retailer sim card kasi nag load ako ng 300 pesos pero wala
akong na receive na load pero may confirmation dun sa retailer ko please check po kasi sayang
kung ni load ko. sim#09956804542, twice ako nag load kasi nag pa load ako ng 10pesos din para i check kung nag confirm sa pinag pa loadan ko pero sa akin walang confirmation na receive. please check kasi sayang ang binayaran ko. thank you

1678 denversanvictores   (12 October 2017 2:47 PM)
It can't be dial the phone number that I want to call.can you fixed this problem thank you

1677 Rachelle   (10 October 2017 0:25 AM)
Hi. I just want to ask why is it i have no load panalo spins left? I never used ever since but now that i wanted to use it,it showed need to reload. What happened?

1676 cecile estolas   (27 September 2017 9:35 AM)
nagload nako ng 700 ndi pa din ako magkapag unli ilang years ko ng number to

1675 cecile estolas   (27 September 2017 9:34 AM)
good day to all

please po kailangan ko pong makausap ang customer service ng globe para sa cellpone number ko
hindi po ako makapag unli

1674 Sally   (27 September 2017 8:22 AM)
How can i directly contact the globe for internet problem.?

1673 Cherry   (26 September 2017 8:11 AM)
Good morning
May tatanong ako

1672 norma f. batac   (23 September 2017 6:08 PM)
i lost my prepaid sim card, can i secure another sim card with the same prepaid card number?

1671 norma f. batac   (23 September 2017 6:04 PM)
i lost my prepaid sim card. i want to know if i can secure another sim card with the prepaid cellphone number

1670 Jino coning   (22 September 2017 7:14 PM)
Hi there,

Please have someone check the landline and internet connection of my house. Pls check below details

Client name. Bonifacio coninh
Tel#: 38 5389366

Fo the the past 3 days both net and phone are not operational. Kindly do the needful

Thank you

1669 Rhea Sayuman   (21 September 2017 11:55 AM)
Mag two weeks na po walang linya yung aming telepono...please paki ayos naman po..wala naman ako makusap sa customer service kundi maghintay na sagutin ng halos isang oras.

Acoount name: Rhea Sayuman
account number : 871920227
tel number : 044-3072819

Please paki ayos naman po..

1668 MARY JANE   (19 September 2017 4:03 PM)
Hi Good Afternoon Ma'am/Sir,

I would like to ask a soft copy of this billing below,so that i can process on the payment.

JO-anne denise Tasci accct#1018228616

Ugur Tasci acct#1018228624

Cem Tasci acct#1001219473

Mary Jane

1667 jessie   (19 September 2017 0:43 AM)
paturo naman paano ko malalaman yung puk code ng globe number nawala yung case ng globe card ito po yung number
09056620466 #41504097 10785446 pls help

1666 lister   (15 September 2017 3:16 PM)
hellow there i recently paid my account via 7/11 payment
why does my account still cut

1665 Venus S. Matubang   (07 September 2017 8:06 PM)
It so hard to talk to your customer service... I was hang for almost half an hour puro music lang ....I think you have a lot of complaints received...

1664 Sha   (06 September 2017 2:51 PM)
Hello good day . The supersurf999 ba is unlimited internet for 30days?

1663 KC ESTRADA   (05 September 2017 11:50 AM)
bakit one week ng walang signal ang mobile data dito sa Allen Nortern Samar? hindi man lang nag inform kung magkakaroon man sana ng major repair sana ng iinform kayo sayang ng niloload namin. sana gawan niyo na ng solution yan. saka bakit lahat ng CS niu para lang sa mga wifi subscriber?wala man lang matawagan para sa ibang concern. nakakairita na unting ulan lng wala na kayong signal.

1662 william   (02 September 2017 8:43 AM)
try send your complaint to NTC @ commisioner@ntc.gov.ph and it will take action right away!

1661 vic   (01 September 2017 8:32 PM)
bakit ganun kahit di gamit globe kinakain pa din ang data... kaka inis.. 2 days lang ang p90 gotscombodd90 ...eh fb at lazada at trvian lang lagi pa off ko modem kakainis... simula upgrade daw globe nagloloko na pati mga data....

1660 Jorge   (29 August 2017 3:13 PM)
I have been contacting 09276746809 since August 26, but to no avail, just getting cannot be reached mode please try your call later. Please check if it still existing.Thank you.

1659 ryan   (29 August 2017 3:10 PM)
bwesiiittt kaka palod lang wla n kaagad, nka off ang DATA wlang utang pero knakain prin... fuck ths network

1658 Shiela   (28 August 2017 9:31 AM)
Good day! Mg inquire lang po sana aq how to terminate my internet broadband bundle...kakapunta q lng po kc dito s canada dis august,naiwan po un internet ko s bhay,walang tao s bhay nmin,so wala po gumagamit..end of contract nun last july (2yirs).my account is
I will just give consent to my husband in philippines to process the termination,kung pde po.
Please let me know if anu kelangan gawen...im hoping for your response..thank you.

1657 shaira   (26 August 2017 12:24 PM)
hi good morning i want to know plz cut off the landline and wifi connection of joselito barcelona. plz verify the amount has been paid for the bill that will unpaid.

1656 April Lyn Retita   (24 August 2017 10:42 AM)
Good day,

Mag request po kami ng transfer from Sangi Road,Lapu-Lapu City to Basak,Lapu-Lapu,City. Same number parin ang gagamitin.

Account number: 857722716
Landline number: (032) 494-1665
Account name: LKS Security Agency Trading And Services

1655 glencelieta m. cabildo   (17 August 2017 8:58 AM)
My prepaid account no. 09173772805 expiry date ay dapat August 17, 2017 @ 10:28am pero nag expire August 17, 2017 @12:00am at may text message ako from globe kaninang 5:16am na mag expire and load ko. So nawala ang existing load balance ko na 338.50. Paki check naman at paki balik sa load ko na 338.50. I`m your loyal subscriber for more than 15 years. Thank you, and appreciating your immediate and positive action regarding this matter.

1654 annabelle larona   (10 August 2017 10:47 AM)
Good day, I would like to inform your good office that my DSL Internet is no connection, my account number is 705947302 please check my connection

1653 Marjorie   (09 August 2017 12:19 PM)
Good day!

May I know how much data I have consumed with my plan? Account number: 871189184

Thank you

1652 Jennifer Asor   (08 August 2017 3:04 PM)
Can anyon call me on customer service I need help regarding to my internet is not working

1651 Jeremy   (04 August 2017 5:03 AM)
Hey, I've sent you an email 4 days ago and no one replies until now. Can I have your globe email address?

1650 Epifania Adviento   (03 August 2017 12:42 PM)
Pls. Take action on my one week request to repair my landline 02-239-01-79. Its been a week na sira ang fone. I've calling the customer service puro sabi ok will report this to our technician. Why up to now no actions. I once received a call from one of your staffs. Told us the problem is the cabinet or thr control of all the cables of your clients in our subdivision. Please take immediate actions on this. You are offeringso many products for us to enjoy your services but in the end you got poor services.

1649 jerly rocero   (02 August 2017 7:47 AM)
how can change the passwork...

1648 VALERIE   (01 August 2017 2:59 PM)

1647 Armando Fermin   (31 July 2017 3:59 AM)
Our landline cannot make calls. Tel no. 033 5085930.

1646 diana jane foronda   (24 July 2017 6:44 PM)
Please check our landline 02 4540726 no dial tone since yesterday..Hoping to hear from you soon.

1645 Geofrey   (24 July 2017 8:14 AM)
Hnd po ako maka connect sa internet Mula kaninang madaling araw may load naman po ako at strong cignal (4G LTE) Pero ayaw pong ma open fb, YouTube at games ko..
Salamat sa pag tugon ...

1644 Lorelyn Eroles   (18 July 2017 9:22 AM)
Good day!
Follow up lang po ng status ng internet connection kasi almost 4 days na pong pawala wala ang connection hanggang sa tuluyan na nga pong nawala. At papapalit din po sana kami ng router.
Account No: 850181799
Phone No: 042-322-0846

1643 ARIEL M. ARCENA   (15 July 2017 10:15 AM)
Good morning...

Follow-up lang po ako about sa status ng internet and landline connection namin.

Telephone No.: (055) 500-6382
Name: 578 Emporium

Tumawag na po ako kahapon ito po yung reference na binigay sakin;

Sana po masulosyunan na po kasi simula July 5 pa po ito..

578 Management

1642 CHAD JEFF   (14 July 2017 10:42 PM)
Ibinigay ko kay Dr. Alli ang isang tawag hinggil sa biglang pagbago ng aking asawa at ipinaliwanag niya sa akin na mahalin ako ng aking asawa hanggang sa katapusan ng mundo, na hindi na niya ako makikita. Ngayon ako at ang aking asawa ay muling magkakasama at nagsimulang gumawa ng magagandang bagay na hindi pa niya nagawa, ginagaya niya ako at ginagawa kung ano ang ipagpalagay na gawin niya bilang isang babae na walang nagyuhol. Mag-email sa kanya para sa anumang uri ng tulong na maaaring kailanganin mo Email: allispellhelp1@gmail.com O Numero ng telepono: +2348100772528

1641 Erika   (12 July 2017 1:53 PM)
Hi!I would like to follow up my load for this month of July. Usually, you sent it every 10th of the month, but it's already 12th. You always sent your bill on time but the load is always late. Thank you so much for your immediate actions.

1640 Jedd   (11 July 2017 12:08 PM)
Free but got changed. The rewards system does not work. Tried to call 211 but got charged. Can someone make this issue resolved?

1639 JoseLito De Leon   (08 July 2017 2:42 PM)
Good Day,

My wife and my daughter went to your Globe branches Daet Camarines Norte to get iPhone mobile plan, she bring all documents what they need but no body entertain and they said she’s not allow to get a plan mobile I believe if you are one of a member of OFW and you have complete requirements you have a chance to get Globe Plan, I don’t know your people if understand the requirements needed my family suffering to reach your nearest branch, we are very disappointed. Imp very long time globe Wi-Fi rooter costumer under name of my mother Teresita bang Laureles.

Hope you solve this issued need your assistance, please call my wife no.09068589535


1638 Rolan R. Zanoria   (07 July 2017 11:01 AM)
07 July 2017

Globe Telecom, Inc.

Dear Sir,

I would like to request for the transfer of our Globe Landline phone and Internet connection from
our home at ibabao, Mandaue City to our Main office @ Trial Marketing, Don Sergio Suico, St., Riverside,
Canduman, Mandaue City.

Below are the details of this account:

Account Number: 863088152
Landline Number: (32)4210930
Account Name: Rolan Remedio Zanoria

Looking forward to your timely action on this concern

Thank you.

Rolan R. Zanoria

1637 Ann   (06 July 2017 6:14 PM)
Yung extra load ko laging kinakain.. Please do something about it.

1636 ebusiness lending phils. corp   (06 July 2017 9:42 AM)
pwede magpadala ng technician 64 timog ave . quezon city room 303

1635 ebusiness lending phils. corp   (06 July 2017 9:40 AM)
walng dialtone phone namin..hrap pumasok sa customer service ring lng ng ring

1634 yanbi   (04 July 2017 12:12 PM)
almost 4days already hinde parin na activate yung postpaid sim ko

1633 Ruzel clavero   (04 July 2017 9:28 AM)
Tanung ko lang kc bagong pakabit ako ng home broadband may ksama phone, kelan ba maactivate ung phone? Para magamit ko na?

1632 Ryan Dedase   (04 July 2017 7:43 AM)
Good day,

tanong ko lang po sana kung paano mag padisconnect ng line? magclose po kasi yong shop namin hindi pa kami nakakahanap ng malilipatan. salamat

1631 CATHERINE ROSE   (03 July 2017 4:33 PM)
good afternoon, can I ask if do you have an available globe postpaid plan here in dumaguete? Thank You.

1630 Ash   (28 June 2017 10:15 AM)
Bakit ganun, nagload aq ng 100. Inunli ko ng 7 days, may nareceive akong confirmation, aftr ng 1 call lng, sbi na agad na "you do not have enough load.." then nagcheck ako ng status, unlitxt lng dw. Ang daya ng globe. Ninakaw ung load, 100php dn un. Tas d mo matawagan customer.service. Ayusin nyo naman yan. Hindi napupulot ang 100.

1629 Christine   (27 June 2017 11:12 AM)
I want to know the contract period of my plan however since you can only caters to the choices globe 211 has given you cannot there is no way of knowing. Instead of improving I think it has gone from bad to worst.

1628 siquijor   (18 June 2017 12:38 PM)
ataya kaayo ani ui,.,hinay kaau signal,.mau unta ug ang bayad pgkahuman sa buwan ug didakan,.di rba gyud..hasta wireless pon nku hangtod ron wa jpon nhibalik ang signal,.,dili ka tawag,.nya ngkamang ang signal,.,unsa na gud ni,.hostisya palihug beh.,.

1627 Joseph Ronsairo   (17 June 2017 4:32 PM)
Putang ina nyo globe matakaw kayo kapag bayaran na pero serbisyo at network nyo bulok walang hiya talaga kayo

1626 Jackielyn rada   (13 June 2017 8:08 AM)
Anong nagyari bayantel sa internet namin
Kahapon pa kami pawala walang internet wala ding dial tone hindi namin magamit ano bayan nagbabayad ng tama yung pag gamit naman namin may oras paki aksyunan naman po sana ng mabilis hindi ako makatawag sa hotline nila eh kasi walang dial tone telpono eh salamat

1625 Javkielyn rada   (13 June 2017 8:05 AM)
Ano nangyari sa internet and bakit walang dial tone kahapon pa kmi pawala wala internet d rin namin magamit yung telepono bayantel namn bayad kmi ng bayad yung pag gamit naman namin paputol putol unfair namn paki aksyunan namn po

1624 michelley caballero   (04 June 2017 9:47 PM)
i would like to deactivate the volume boost purchased a while ago, i was just a mistake, wrong click... please do something on my request.

1623 Nessie Tayag   (03 June 2017 8:31 AM)
Please check on ou landline with telephone number 02 4540726 with account no 711640230..
No dial tone since May 31, 2017..Hoping to hear from your maintenance representative.

Thank you and hoping for your immediate action we need the service very badly.

1622 jade freeman   (29 May 2017 7:02 PM)
Your service is so annoying!!! Your call centre agents doesn't know what their jobs!!

1621 jarence   (28 May 2017 11:27 PM)
Sir tanung ko lang po , nawala po kse ung sim.card ko tm panu ko po ma rerecover ung datin ko sim important po sakin un madami po kse ako nka save na account sa sim card plss paki tulungan nio po ako , need respond quickly sir

1620 fe   (20 May 2017 7:35 AM)
bullshit your customer.service sucks walang signal sa cebu

1619 Rachelle Hon   (18 May 2017 9:53 AM)
Good Day!

Tanong ko lang, bakit ang hina ng signal ng globe dito sa LRT line central terminal. Almost 1 month na. Ano ba talaga problema? Hindi mapakinabangan lalo na pag emergency.

Hoping for your immediate action.

Thank you.

1618 florabelle amasol   (12 May 2017 10:22 PM)
I requested for transfer of my internet connection, and I was asked to pay my bills which I did. It has been more than 3 months and my line has not been transferred and reconnected yet. worse of all, i am billed monthly even though the line was cut off and has not been reconnected yet. help..

account# 859568901
landline # (82)3271400

1617 Meldy Grace   (12 May 2017 3:04 PM)
I fulfilled my Globe wifi contract and now I just want it shut off. Globe will not shut it off after two months and I have dated messages showing where I need it shut off right away. Is this some sort of fraudulent practice intended to entrap a formerly loyal customer? Please shut it off and go away. Account number is: 861165572. I will not be paying you another piso ever so SHUT IT OFF !!!

1616 elaine valmoria   (02 May 2017 9:47 AM)

I am writing to express my dissatisfaction with the internet connection provided by your company in my area.

I would like you to send a team of trained technicians as soon as possible to resolve this issue.

Expecting a prompt resolution.


1615 christian   (29 April 2017 10:42 AM)
Our internet connection in office is too slow for our work.We need your cooperation to solve this problem.


1614 Kyra Baroma   (27 April 2017 12:48 PM)
Hi! Good day!
I have been having chappy lines since last week. Could ypu check on my account. Thank you

Landline number: 02 4370872

Looking forward for immediate response.
Thank you

1613 manny   (24 April 2017 10:03 AM)
Dear Globe Telecom,

Good day,

I just trying to make a call with your customer hotline, but when i try to type our account number the operator said that our account number is invalid even though our landline number. i am trying to reach my concern about our static IP address with our Globe Broadband. We are paying our bills every month.

Account number: 857516620
Landline number: 704-2845

thank you,

Looking forward for immediate response.

1612 Norman Eduard A. Adalid   (23 April 2017 1:01 PM)
Hi! Can I ask for a follow up service? I asked your globe technicians to upgrade our internet from 1mbps to 20 mbps last monday, april 17, 2017. Address is Sitio San Jose, Bais City, Negros Island, Philippines. Our account number is 847800150. I tried to reach you from our telephone but It doesn't ring, it is not broken for I tried to call a friend from it and it works fine, it's 02-730-1000 right? still no ring, don't know what to do. Please make a fast reply. Thank you

1611 sol   (20 April 2017 10:53 PM)
i badly need your help,
can you please activate my husbands phone number,he is malaysia right now and unfortunately he cannot receive any text messages. Can you please activate his phone number in roaming so he can received one.We a are waiting for important phone call and message from his number,he left the country the other day and unfortunately he forget to tour on his roaming.please reply

1610 Melvin T. Benedictos   (15 April 2017 8:13 AM)
what is the name of Biller in Metrobank online banking.

1609 carlito enderes   (13 April 2017 10:49 AM)
GLobe pano yun nag dial ako sa hot line number nyu ano ibig sa bihin nung security pin na sinasabi at pakibilisan nyu mag reply kasi maayos yung bayad namin monthly walang skip yan paki bilisan reply nakakainit ulo yung net nyu pota

1608 Enarcisa Chavez   (12 April 2017 8:42 AM)
Good morning. Our broadband internet with account number 867216030 was disconnected. Could you please assist to reconnect our unit? Payment has been settled. Looking forward for your immediate action. Thank you

1607 Jayrold Lim   (07 April 2017 4:34 PM)
Palihog usaba inyong pag accomodate sa inyong customers na manawag sa customer service hotline. Simple issue lang, ihold pakog almost 30mins. Walay immediate action tapos dili diay gihapon ma solve ang concern. Maka lagot inyong serbisyo.

1606 May Anne Soriano   (04 April 2017 6:48 PM)
Hi may I ask if this account is still existing
Account number 1038653215
Thankyou very much.

1605 maricel ganitnit   (02 April 2017 11:44 PM)
bakit napakabagal ng action o assistance ng mga technician magpapalit lang ng modem kailangan abutin ng ilang araw,sabi nyo kapag naka bussiness mabilis ang reply nyo bakit ngayon modem lang natatagalan oa, wala na ba kayong ibang makukuhang ibang contractor inakala pa naman naming mga customer na kapag ang globe ang humawak sa bayantel magiging ok na ang serbisyo ganon parin pala dahil jed parin ang contractor , hindi ba dapat may sarili nang technician ang globe para sa baya.???

1604 Perry dilley   (01 April 2017 11:26 AM)
Im trying to find if a number i was given is the complete number having trouble connecting to # 09950018832 calling from usa is that the total number of digits to make a call or is something missing?

Nawawala ako sinusubukan upang malaman kung ang isang number na ibinigay ko ay bilang nagkakaproblema sa pagkonekta sa # 09950018832 na tumatawag mula sa usa ay ang kabuuang bilang ng mga titik upang gumawa ng mga tawag o isang bagay?

1603 Dionisio D. Pacubas   (27 March 2017 10:45 AM)
My Mobile Plan Account Number 71082621 is "no service available" since March 26, 2017 morning. Please check. Thank you very much.

1602 Girlie Villaspir   (25 March 2017 9:53 AM)
Ask ko lng kung magkano bill ng internet ko ngayun. wala kasi dumadating na billing kahit text or email. account no. 864659320

1601 Arsenia Manahan   (20 March 2017 4:01 PM)
Hello, tanong ko lang bakit wala dial tone landline ko. Kinabitan ako intetnet with landline nang february 8, 2017, dumaying 1st bill nang february 23, ngpunta ako sa globe cntr sa SM.novalichez ask bout my bill 1578 e 2weeks pa lang ako nakakabitan at my advance ako 1200, sabi bayaran ko lang daw 379, 60php ng bayag ako sa bayad center nng march 10 wla pa ako ulit 2nd bill now putol yata landline ko how come? Account #720177458

1600 Ariel Sandoval   (20 March 2017 12:20 PM)
we experience no connection right now...

1599 Bernardo pasa   (18 March 2017 4:32 PM)
Good day

1598 Frezel cabasag   (13 March 2017 7:03 AM)
San po pwede magpaload ng autoload max ? Near in angeles city.

1597 Frezel cabasag   (13 March 2017 7:01 AM)
San po ba pwede magpaload ng autoload max ? Angeles city

1596 analie   (07 March 2017 5:33 AM)
Good morning. Our broadband intenet with account number 867674709 was diaconnected. Could you please assist to reconnect our unit? Payment has been settled. Looking forward for your ASAP action. Thank you


1595 Joy   (07 March 2017 2:05 AM)
Hi could you please assist to reconnect our globe broadband, account number 865559816. Payment has been settled. Looking forward for your action.
Thank you.

1594 Maria Ester Fabic   (28 February 2017 11:00 AM)
Bakit po wla po dial tone po ang phone nmin po

1593 Qimmy   (23 February 2017 10:52 AM)
Hello my husband was successfully registered and kyced on gcash yet they wont grant the gcash card. And suggesting us to buy a new sim card and register again. How come??? I dont understand!

1592 Joy Marybeth L. Regacho   (22 February 2017 10:49 AM)
Great day Globe! Please activate my International Direct Dialling. I have asked you before to bar it Thank you

1591 Angelou bautista   (22 February 2017 10:04 AM)
Mag 1 week nang sira yung router namen nagbabayad kami ng maayos halos araw araw tumatawag kami para sa site visit to repair our router hanggang ngayon wala padin dumadating anong klaseng serbisyo meron kayo !!!!!!

1590 ephraim santos   (22 February 2017 5:03 AM)
hi, how can i recovered my TM Sim number indicating Check operator services. this number was i used in opening my yahoo. account or email. now that it was not working my email cannot open.
Please help me to re-open my TM number.

Thank you.

Ephraim Santos

1589 Ann Charlene Nobleza   (21 February 2017 11:34 AM)
tanong ko lang po di ba ang Cherry Mobile Prepaid sim ay part din ng globe? Nag pa load kasi ako tapos 2 times na wala po akong na tanggap. Di ko po alam saan econtact. Pangalawang sim ko na kasi to kasi gusto ko ung mga offer, however yung service po hindi nakaka disappoint. Sana po ma route ninyo ako sa tamang number to call the alive representative. Salamat

1588 1587   (18 February 2017 12:56 PM)
hello tanong ko lang po kailan po maconnect ang landline namin dito sa office mag one week na po di parin namin magamit landline namin kasi di pa nakaconnect ulit.pwede po bang e connect niyo po kasi kailangan namin ng telephone para sa trabaho namin...5 days na akong pabalik balik ng tawag sa customer service ng globe same parin wala parin na e connect...

1587 Adonis Colonia   (17 February 2017 9:53 AM)

Last January 20,2017 pa ako nag request for on site repair of my globe landline and since then five times na akong tumawag sa hotline, puro pangako lang walang dumating. Wala pa rin akong internet hangang ngayon, pati landline hindi ko magamit. Kanino ba ako lalapit?

1586 smminimart palompon, leyte   (14 February 2017 12:14 PM)
tanong ko lang po kailan po aayusin yong landline namin dito kasi 1 month na po kaming walang landline dito sa store..tumawag na po yong secretary namin wala pa naman pong dumulaw dito para ayusin..

1585 Janet Almes   (08 February 2017 5:00 PM)
Hello tanong ko lang kung anong nangyayari po sa service ng Bayantel. Bakit kami walang dial tone. Please paki check nman po this home phone number 454 7324 & 454 8228. At wala din pong internet.
Kindly contact me dito sa mobile no 0925 348 8740. Salamat

1584 jero   (08 February 2017 1:10 PM)
Pa help naman kasi yung internet namin dito bigla nalang bumagal nung feb 7 morning. Pagkagising ko mabagal na sya hndi tulad ng tulin ng nakaraan. Sa sobrang bagal ay hndi makapag buff ng videos sa youtube ng magandangang quality bukod dito ay paputol putol rin ang internet .Ito rin ang isa sa mga dahilan/pinangangamba namin sa pag uupgrade ng plan baka pag naupgrade na ganito rin ang mangyari.
Nagbabayad naman po kami ng tama kaya sana naman ay mabigyan rin ng tamang serbisyo. Sana po ay magawan ito ng paraan sa lalong madaling panahon. Nakakaabala na po kasi saamin at sa mga trabaho ng tao dito.

1583 jero   (08 February 2017 1:04 PM)
Pa help naman kasi yung internet namin dito bigla nalang bumagal nung feb 7 morning. Pagkagising ko mabagal na sya hndi tulad ng tulin ng nakaraan. Sa sobrang bagal ay hndi makapag buff ng videos sa youtube ng magandangang quality bukod dito ay paputol putol rin ang internet .Ito rin ang isa sa mga dahilan/pinangangamba namin sa pag uupgrade ng plan baka pag naupgrade na ganito rin ang mangyari.
Nagbabayad naman po kami ng tama kaya sana naman ay mabigyan rin ng tamang serbisyo. Sana po ay magawan ito ng paraan sa lalong madaling panahon. Nakakaabala na po kasi saamin at sa mga trabaho ng tao dito.

1582 Jun   (07 February 2017 11:54 PM)
Sir. my paraan pa po ba para ma activate yong sim ko na globe, na expirde na p0? Kailangan ko po kasi yung sim na iyun para sa fb ko na di ko na ma buksan gawa ng nkalimutan ko yong password.

1581 Janet bayeng   (07 February 2017 3:04 AM)
Gusto ko lang itanong kung bakit d na pwede gamitin ang sim ko na 09162863056?nag appear not register to network.gusto ko sana gamitin ulit.

1580 jazle marie ballesteros   (05 February 2017 4:19 AM)
Hello nag bayad ako kahapon sa globe center sabi nila wait daw ako ng 38 minutes para ma reconnect WiFi ko ..hay nako naiinis na ako sa inyo sabi nila e restart lang daw nag 24 hours na di ko pa na gamit WiFi ko

1579 Carol Labra Incierto   (31 January 2017 11:24 AM)
Please I want to change our homebroadband WiFi...can anybody from your staff assist me on this matter? Here's my globe landline number 09176249995. Thank you...but this account sa globe ay nakaregister sa husband ko.Please call asap

1578 Julie Villamil   (24 January 2017 1:38 AM)
Bakit po sobrang hina na ng connection namin? wala naman kaming problema sa bill. Sa simula lang maganda yung connection ngayong sobrang panget na nakakainis!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1577 Jasmin Labarento   (23 January 2017 4:01 PM)
Please help to activate my postpaid sim. Serial no. is 4161-4602-1142-1236. Saturday ko pa ne-received ung phone and yet, up until now. Di pa rin activated. PLease.. I badly need it now. Thank you for your assistance.

1576 Josephine Segovia   (23 January 2017 3:11 PM)
Hello po pwedi manghingi ng Landline number sa globe office dito sa cebu? wala kasing dial tone ang telephone namin :(

1575 david eric lee   (20 January 2017 3:14 PM)
you are under the impression that i owe dec 2016 bill.
that is not so.
a friend paid the bill on jan 04 2017.
your engineers were here to get my internet and landline working again. You closed both 2+ weeks ago on the assunption that i had not paid the bill...
i trust that this has now been put right, and that it will not happen again.
jdavid eric lee?
Unit 07A
West bldng
persimmon condos
m. Cuenco ave
cebu city

1574 Jocelyn C. Santos   (18 January 2017 9:55 AM)
Halos 3 weeks na po ako tumatawag sa customer service niyo hanggang ngayon di pa rin makontak.. Sobra bagal ng internet nmin. Pakigawan ng paraan please. Heto account number ko 857858042.
Thanks po

1573 Clark Bading   (17 January 2017 5:23 PM)
Bakit po madali ng maubos ang internet data allowance? noon aabot ng isang buwan pero ngayon 2 weeks lang ubos na. baka naman puwedeng dagdagan for same price for the sake of public service.

1572 pearl salas   (17 January 2017 5:06 PM)
ung plan na inavail namen gusto namen palitan yung unit na binigay nung operator na babae. kasi may pagpipilian naman hindi nya kami pinapili ngyon nkita ko n sa website marami pala pano namen mpapalitan yung unit na ibibigay nya can you pls assist us thank you

1571 Norma   (16 January 2017 5:49 PM)
D macontact customer service line nyo 2629 saka 7301000
Please reply asap


1570 christina   (12 January 2017 12:47 PM)
Hi! Ma'am/Sr,
Hindi po ako makakuntak sa service nyo mahigit isang linggo na po wala kaming internet sa globe please naman po pakigawaan ng paraan kasi full payment naman kami bakit po ganun. Salamat po

1569 Eduardo M.Escaño Jr   (09 January 2017 11:51 AM)
Good day,

My old number which is 09176166587 has still a balance of 150 pesos,
However i can not use it in any other mobile phone, i dont know why?

Thanks and Regards

1568 Christina c Brusas   (08 January 2017 7:01 PM)
I currently sending money through globe gcashremit her in Singapore but the problem is your outlet in market market keep repeating that my reference number I send to my beneficiary was in correct how come in correct the message I received is direct from Singtel mremit here in Singapore why do you have such thing issue if your outlet don't have sufficient fund can you please be honest to you customer I'm really disappointed on your service I hope you will check this matter as soon as possible thank you

1567 Jennifer p. Villanda   (06 January 2017 9:25 AM)
Gud am di me makakontak sa service niyo 3 weeks na me wala dialtone please pakiayos naman po. updated naman kami pagdating sa bills
Eto account ko 832185336
Landline 7948017
Kya dto na ako nag message

1566 Chanda Juaraz   (05 January 2017 4:00 PM)
our line in alcoy atabay is all the time disturbed
the account number is 86458 8193
the landline Nr 483 9473
i cannot contact you over the hotline number

1565 Marissaoronan   (02 January 2017 5:01 PM)
Hi lang po bakut d ma contack service nio ..d na po ako gmamait ng globe sence nag complain ako sa europe na ako sence august..but lage parin kayo nag send ng bills sa akin ..paano ba jau matawagn e dto di kau makontak

1564 Kenneth   (29 December 2016 3:37 PM)
Hi.may concern lang po ako kasi nagshare po ako ng points ko na 80 sa 09564023792.pero hindi po nya narecieve pero bawas na po yong points ko.pwede ko po ba ma retrieved ang points na yon ulet!.

1563 ruben   (28 December 2016 3:09 PM)
globe pocket wifi mrn po ba d2 sa iloilo?

1562 Victoria Yongco   (27 December 2016 12:15 PM)
how to change contact number in my account

1561 mona   (27 December 2016 10:31 AM)
If nagbayad na, sana automatic na sa system niyo. Pinuputol pa! Binabayaaran ng tama d maganda serbisyo.

1560 sheera   (23 December 2016 10:11 AM)
sir ? do you have any phone number to contact to here in consolacion cebu ? cause we would to have an istallment of globe wifi ? what can you offer ?

1559 Jovy Diaz   (22 December 2016 7:47 PM)
Hi Sir/Madam
Nagpaload po ako ng 1hundred pesos sa number na 09777481350 its been a 1hrs but still i dnt recieve any load but sa pinaloadan ko is already sent na po in my number..

Thank you

1558 cris   (20 December 2016 7:06 PM)
hi i cant verify my account

1557 jomer   (19 December 2016 5:08 PM)
bkt ayaw po ma access nang binigay nyo pong user samin paki ano namn po

1556 Either Balan   (19 December 2016 3:50 PM)
During our stay in Malaysia Di ko nagamit yung roamsurf ko...even though my confirmation na..nakaalis nalang kame ng Malaysia pero Di ko man lang nagamit yung roam surf ko!!i want my load back!!to be exact dec.15th 19:42 thats the date kung kelan ako nagparegister and time kung kelan ko narecieve yung confirmation!

1555 Sammito Packaging Corporation   (16 December 2016 10:50 AM)
Paano kung ma lalate lang kami ng konti mg pay ng outstanding balance sa Globe Postpaid?

1554 Jun   (15 December 2016 12:28 PM)
Can i upgrade my old prepaid sim to lte with the same no.? In what branch of globe?

1553 Venie Umali   (14 December 2016 8:40 AM)
please po paki check naman po ng aming unit: minsan walang dial tone at mahirap tumawag at tawagan; Acct No. 854-581-528 opisina po ito ng agriculture.

1552 Mandar   (13 December 2016 11:15 AM)
Hi, i have started using a globe sim recently. even though i do not connect to internet from my cell phone via data network, i am being charged for the data connection. i always use wifi to connect to internet. without my consent or even when i manually do not connect to the internet, my load is been deducted.

1551 Noel P. Perez   (12 December 2016 9:32 AM)

paano ba magpa-upgrade ng plan? gusto ko kasi magkaroon ng connection sa NetFlix.

1550 jeakie   (06 December 2016 9:17 PM)
Hindi ko po makita ang number ko help po

1549 cristina joyce gamil   (05 December 2016 9:25 PM)
Please feedback yung sim card ko n gcash ay biglang di na gumagana.what i will do to bring it back o maging active ulit siya.thanks

1548 cristina joyce gamil   (05 December 2016 9:22 PM)
Please help me my gcash sim ay biglang na de actived .hindi na ito nababasa ng cellphone ko o iba pang cellphone

1547 Maria Jocelyn M. Gordo   (03 December 2016 5:07 PM)
Good day! Just like to report my globelines, it has no dial tone. Just notice this afternoon. My number is
(02) 7466420. And also just to know the status of the conversion of said landline from prepaid to postpaid which was requested few months ago. Thank you.

1546 aileen buenaventura   (02 December 2016 7:14 AM)
Dear globe,
Ano ba talaga hotline nyo? puro kayo busy, puro ring. walang sumasagot hindi ma kontak! masyadong masakit sa ulo , nagbabayad ka ng tama pero pag may problema hindi ma kontak ang hotline nyo. ang daming numbers na binibigay wala naman ni isang ma kontak! gusto kong mag mura, wala kasi akong makausap kung tatawag lang sa hotline?kelangan ko pa bang pumunta ng office nyo? yan tinagalog ko na! ayaw ko kasing mag english para mas ma intindihan nyo na sana ayusin nyo naman serbisyo nyo!

1545 DARWIN N. DEMADARA   (01 December 2016 12:44 PM)
nagtataka lang po aq kasi bigla lng aq pinutulan without email advice,there are no email recieved.please reconnect my home wifi because I settle in advanceup to dec. with receipt no. ISDGAI22014048

1544 DARWIN N. DEMADARA   (01 December 2016 12:41 PM)
Please reconnect my globe home broadband wifi because I already pay balance and advance billing for the month of december. My account number is 866370151.thanks

1543 soccer_zoilo   (01 December 2016 5:59 AM)
Good morning. This is for the account number 860602489 for Ms Abegail C. Zoilo from Purok 4, Cubacub, Mandaue City. I changed our wi-fi password last night. But when I tried to log in back today, I can no longer connect to the internet. The SSID was also changed. What should I do? I hope you can help me this time because the last time I asked for help through chat, no action has been taken. Thank you.

1542 jaijai   (30 November 2016 6:54 AM)
paano ko po, makakausap o maka chat ang agent dito?

1541 jaijai   (30 November 2016 6:53 AM)
I need to ask regarding the plan concerns

1540 donna   (29 November 2016 3:53 PM)
Good Afternoon! Puwede po pakibalik ang internet Line ni (Name: JAEHO N/A SHIN) nakabayad na po sila ngayong araw na to, pero disconected na ang line.. pwede po pa check at ibalik ang internet nila.

Salamat po!

1539 Rakesh kumar   (26 November 2016 2:06 PM)
Good afternoon! We have a problem with our internet Connection. We would like to request to you guys to repair it as soon as posssible. Thank you!

1538 almira   (26 November 2016 12:40 PM)
Bakit po biglang humina ung internet connections sa my lugar namin 4 days na pong halos wala kaming internet connection samantalang nung mga nagdaan araw naman po ay malakas...Thank you

1537 emma smith   (25 November 2016 4:17 PM)
Your service is bullshit.

1536 Mercedes Pimentel   (25 November 2016 3:36 PM)
Hi. I would like to inquire how long would it take for the sim card of Huawei F362 to activate. Thanks.

1535 Joenard Pane   (25 November 2016 1:11 PM)
May I request for Teresita V. Coles connection to be check.

1534 Joenard Pane   (25 November 2016 1:10 PM)
May I request for Teresita V. Coles connection to be check.

1533 mark jester caminade   (24 November 2016 9:23 PM)
Good day, im asking if how many days to activate the sim of Huawie y6 pro ? kindly reply asap! ty :D

1532 gillian   (22 November 2016 8:17 PM)
globe nag paload po ako kanina 70 mga 6:00 something un nov.22 2016 kaso pumasok naman kay ate sakin wala , sana macredit ko naman pacheck naman sa system niyo

1531 Roxan Rocabo   (22 November 2016 7:15 AM)
Sir bakit yong internet namin napakahina we kept calling to the customer service wala naman sumasagot. Kahit kababayad lang namin mahina talaga. Pls check our net.

1530 Niel Amo   (20 November 2016 1:01 AM)
I would like file an executive complaint against one of your customer service representative.

1529 zyrene dela cruz   (18 November 2016 9:22 PM)

I would like to inquire if I can have a promissory note in paying my overdue balance in Globe in 1 year. Thank u

1528 theresa   (07 November 2016 4:59 PM)
kakapaload ko lang ng 100 pesos at nagtext ako ng 3 text sa smart. biglang 5.50 pesos na lgn load Ko?!!!! customer ser vice number cant be reach!!!

1527 Ruth balAsbas   (05 November 2016 12:23 PM)
Bat di po ako maka contact sa inyo

1526 alfredo t. lao   (05 November 2016 9:27 AM)
i have no dial tone. 4612 peacock st., santolan homes phse d2 gen. t. de leon, val city

1525 Ruth balAsbas   (03 November 2016 11:06 AM)
Hi man sir pwede bang next week na ako mag payment. Di naman po ako tatakas gipit lang po talaga. Next week po friday tumawag po kasi sa akin yong admerex thanks.

1524 sandra dy   (03 November 2016 8:46 AM)
Hi, please check my no. 09175306360, i have no amount due how come you disconnect my line telling me that i id not pay in fact your recording said 0 balance and please i want to talk to human being not answering machine.

1523 Alice Lilagan   (02 November 2016 7:45 PM)
no dialtone and low internet connection ( Bayantel) tel no. 4540248

1522 Cyril   (02 November 2016 6:16 PM)
nag pa register po ako ng 7days 1gb kninang umaga and only messenger lang nagagamit q, but prior this yesterday at 5pm nag redeem ako ng rewards ko to registered a short time internet usage for 1day, and this evening the 1day (redeem rewards for internet) wase xpired already at the same time at 5pm. conflict ba ito sa pina registered q na 7day 1gb pag ka expired ng 1day? kasi nawalan na ako data internet ko pag ka expired ng 1day q this 5pm also..

1521 Epie Vonlanthen   (01 November 2016 4:48 PM)
Our phone and internet line doesnt function in bonbon Oslob,since yesterday,,my sister Nilfa Rizon Cababat kept on calling your hotline no.......no answer,?pls advice asap,,thank you

1520 MARVIN LEONARD   (31 October 2016 1:09 PM)

1519 erwin   (30 October 2016 9:33 AM)
i could not contact the globe hotline using my landline. what's going on? i have a lot of concerns with my bills. please call me 410-6251

1518 Karen Liwanag   (29 October 2016 11:11 AM)
Hi! May I suggest that you inform your subscribers via email, text, and call, particularly here in Bacolod City that you have changed your landline number. I kept on receiving calls from your subscribers asking for help and asking information. I pity them because they need the Internet and other things from your company but I could not help. Almost every day I receive these calls from your valued subscribers. Thank you so much.

1517 alberto canillo jr   (29 October 2016 10:13 AM)
goodmorning! more than 3 months napo akong nag hihintay sa actions nyo then kabayad ko lang ng 2500php a week ago tapos ngayon hindi ko kayo makontak lahat na lang ng number nyo tinawagan ko na.
please naman ayosin nyo na eto... pls call me 4943176 asap pls... or else hindi na ako magbayad sa bill ko this coming nov. 2

1516 paul tan   (29 October 2016 9:42 AM)
how do we report a no dial tone problem......napakahirap kumontak ng customer service...5 days nang hindi nagagamit ang landline namin....bakit pa kayo nag post ng mmga bagong contact number na wala namang sumasagot. i can tolerate 2 hours of waiting for any f***** customer rep na sumagot pero ang 5 days???? well dinaig niyo na ang service ng bayantel... from worse to horrible...

1515 Richie   (28 October 2016 11:58 AM)
This is Richie May i know my account number in my globe and my husband? my name is Richie Cruz and my husband is Romeo Julag-ay. Thanks

1514 Nancy gutierrez de luna   (26 October 2016 10:44 PM)
Baka po pwede pakicheck po yong modem namin 4 days na po di gumagana yong signal 3 green lang po yong ilaw niya sa modem. thanks

1513 marjulyn esita   (25 October 2016 9:12 AM)
bat po ganun yun signal nang wifi.
kakabayad lang po namin e. tapos po ngayun nd na maka connect. minsan naman po nawawalan pa
pakiaayos naman po salamat po

1512 Marlianette Tiangco   (24 October 2016 9:07 PM)
Goodevening, Last thursday (Oct. 20, 2016) nag punta ako sa SM Megamall, Globe specifically para mag inquire at mag pakabit ng internet/wifi. Monday na ngayon at hindi pa din kami nakakabitan. Ang sabi 2-3 days lang siya but now Monday na. Hindi ko naman ma-contact yung landline ng globe. Thank you. Sana mapansin niyo ito at magawan ng paraan. Salamat.

1511 kim austria   (24 October 2016 7:10 PM)
Bakit po ganun mag 1 month na po mahina ung signal sa net namin. Ito po account number 864408438 nakapangalan po sa kapatid ng asawa ko karen austria po. Advance nga po kmi lagi mag bayad. Kahit wala pang bill nag babayad na kami. Sayang lang po ung binabayad namin mahina ang net. Sana po magawan nyo ng paraan. Salamat po

1510 milano   (22 October 2016 9:22 PM)
WALA akong signal sa roaming ko may load naman sya   09052822390 


1509 milano   (22 October 2016 9:20 PM)
gud day,
 matagal na po ako na may roaming  bakit po biglang nawalan ng signal lagi naman ako may load  baka po pweding paki ayos naman. my roaming 09052822390  

1508 Edwin De Mesa   (22 October 2016 7:51 AM)
1 week ng walang internet dito sa aming landline internet namin with number 09173299672 na nakapangalan sa asawa ko Genelyn M. De Mesa. Baka naman pwede nyong gawin at nakakayamot na po. dito po ito sa Brgy Sta Felomina, San Pablo City, Laguna

1507 Noraida D. Aquino   (20 October 2016 10:48 AM)
Gusto ko lng malaman kc nagpapalod ako, pero ngaun di ako makapaglod s customer kc puro check operator. kailangan b may personal lod ung retailer sim ko?

1506 nelson bukang   (19 October 2016 5:42 PM)
nagpa load ako ng 50pesos tapos nagregister ako sa gounli20,30pesos ang natira sa load ko pero pag tsek ko wala na ung 30pesos ko!ganito ba talaga sa globe????

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