For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe logo - "abot mo ang mundo"
Globe Customer Service New Phone number: 027301000
The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).
You can also contact Globe at the following hotline numbers:
211 or 2629 - using Globe Mobile Phone
173 - Repair (using Globe landline/telephone)
02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
171 - toll-free from any Globelines
(02) 919-8888 [Luzon]
[032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
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"Globe Customer Service New Contact/Hotline | Phone Number" was written by Mary under the Directory category. It has been read 1101912 times and generated 1919 comments. The article was created on 28 July 2020 and updated on 28 July 2020.
You may post good or bad customer reviews in the comment below.
I was not able to use my home prepaid internet at home for how many months it's because of so many issues.. We don't have nothing to argue since the globe office her is already close now they are forcing me to pay my bills for not using the internet.. How stupid.. Since I don't have choice , so I pay it but they did not restored my internet.. I've been caLling for all globe hotline # but no one answered..
Good day! nawala po ang aking cellphone kasama ng aking sim, nais ko po sanang ipablock at pagawaan ng bago ang aking sim card na same number, maraming salamat po kung tutugon. ang number po ng aking sim ay 09852055997
TERRIBLE CUSTOMER CONTACT EXPERIENCE THIS NUMBER DOESNT WORK AND CONTACTING FROM ABROAD IS NIGH NEAR IMPOSSIBLE.
Adding additional data for a family member through the promos and GlobeOne is a black hole of effort. No updates, no function, no way to talk with someone to figure out what is going on! NO REFLECTION OF PURCHASES ANYWHERE EXCPET THE SCREEN AFTER YOU SUPPOSEDLY SUBSCRIBED. This company has the business ethics and site construction of a Nigerian Scammer!
I sent balance to my phone from my bank. It has deducted from my bank account but haven’t received the load yet. I have important appointment to use for that load. I hope you will not ignore my complaints or else I will change my simcard to smart telecom.
Tangina nyo panay kayo kain ng load, napaka kunat nyo kakadating lang ng load babawasan nyo lagi ng 5 pesos nakakairita na kayo wala naman akong utang sa sim tas panay kayo bawas “ you just connected to the intertet” tangina nyo nakapatay data pano yon magic mga hambog
goodday,.. im sending this message for my concern,im one of the globe fiber internet user.my concern when the typhoon odette started.during that day of typhoon odette last december 2021,i already lost my internet connection at home until today.and then last few days ago i receive my bills.is that right that your company collecting bills to those consumer that already over 1 month lost internet connection and even until now i still don't have internet connection.and even any technician not trying to fix it,that infact i already try contact technician but just making schedule but no one comes. my question was,should i have to pay that internet connection bills even i never used?
PLEASE CANCEL MY POSTP[AID ACCOUNT. MY LOACK IN PERIOD HAS BEEN LONG DONE (NOV 2021), I MADE REQUEST SEVERL TIMES, I HAVE BEEN GIVEN A LOT OF REFERENCE NO. BUT ALL YOU CAN TXT ME IS YOU CANNOT REACH ME WHEN YOU CALL. LIERS, YOU DID NOT CALL ME AT FIRST, THE THIRS TIME, YOU TRIED CALLING ME ONCE ONKY WHEN I WAS DRIVING MOTORCYCLE, NEXT, I WAS ABOUT TO ANSWER YOUR CALL ON FIRST RING BUT YOU PUT IT DOWN, I TRIED CALLING THE NUMBER BUT IT WILL ALWAYS BE BUSY, NOW YOU SAID YOU COUDN'T REACH ME TO VERIFY MY REQUEST?
Good morning po. Please help me naman po to recover my registered number on gcash and paymaya. Bigla na lang po nawalan ng signal. Di ko po sya nilolodan pero active naman po yung transaction ko sa gcash and paymaya. 09531066736. Thank you
I have paid twice last October to update my account, but still i am disconnected this day and i received another bill which i have to pay 2798 which is due on November 7, 2021. I need clarification please assist me on this, very much disappointed.
Hi Globe, nawala po yung internet connection namin simuna nong October 5, 2021 hanggang ngayon October 7, 2022 na. Wala parin progress ang internet connection ninyo lahat ng trabaho ko ky nag pending simuna nong october 5. Ang sabi mag sesend kayo ng technician pero wala pa rin hanggang ngayon. Tapos sisingil kayo ng completong bayad pagkatapos ganito yung serbisyo ninyo.
ako po si norhuda my globe wifi plan kami nakapangalan sa kapatid ko Abdullah A. Saligan kahapon nawalan kami ng internet tumatawag ako ngayon hindi po ma contact.nagbayd na po ang kapatid ko ngayong eh ang last pay pa namin september 5 pa. kaso kahapo september 1 pa lang pinutol na yata ang line namin.pa check naman po
Account# 887 187 529 Account Name: Abdullah A. Saligan
Since Aug 24, 2021 nawalan na ako ng internet connection, and today is already August 28. I Have reported this several times and up to now hindi pa rin naayos. Kung kailan kayo nag migrate into Fiber saka nagka loko-loko ang internet connection ko. Pati landline hindi na rin magamit. Paki ayos na lang soonest please.
Please have someone contact me I've tried messenger , Landline contact number no luck of getting a hold of someone..Since our connection was moved to Fiber no one advise us that a new acct was created so weve paid the old acct..Once we've realized the issue we went to the Mall Store to report the issue and was given an appointment to talk to an agent and so we thought all was taken care off,,,Now Im getting message from again with a pending bills and disruption to my service..Can someone please contact me?
dear globe, there are already 3 service technician came to see our internet connection within the span of one week but after checking they notice that there is nothing wrong with the cable and when they left the house, the red blinking light is ON again meaning there is no signal. i think the router is the problem. can somebody help me about this. account number: 900726191 landline: 75279517
