Cebu Pacific Customer Service | Hotline Phone Number

The Singapore customer hotline doesn't work. After I hear the very long pre-recorded message in chinese and english ,and when i select 3 to speak to a customer service office the line gets cut off. this happened 10 times!

I have chicken allergies and cannot change the meal. Why does it not allow to remove the chicken which has already been preselected?

Please send me a complete copy of her itinerary booking ref.D6GGRY to see their allowed baggage and handcary

I have concern about my wife ticket issuie in hongkong going to manila booking ref. D6GGRY the question how many kilos allowed for baggage and for handcarry. In the ticket no reminders how many kilos.
Pls. Send to my email to advice her.

Dear Cebu Pacific,
Concern ko lang yung security ng website nyo. I already settled my booking November 12,2016. And yesterday (January 8,2017) I was about to print my itenirary ticket I saw I have amount due around 3,700pesos. For ad ons,which I didn't make.No one knows about my booking reference.I called on your hotline,sabi ng nakausap ko,someone did it last January 4,2017 at 11pm.how come?and kapag hindi ko sya binayadan hindi ko magagamit yung ticket ko.willing akong bayadan yun kahit hindi ako gumawa.but please give me a NEW BOOKING reference.Dahil baka mamaya bigla naman marebook yung flight ko!someone not on my part did that ad ons.Sana lang meron kayong security questions,hindi lang basta booking reference,and atleast send email or text message if someone was trying to access our bookings.

Hello poh ask lang if ok, birth certificate pag claim ng ticket thank you

to whom it may concern,
paki send po ung flight details ni Michelle Condas.. from Davao City to Manila.. Flight no. 5J980. 10:05pm departure time 11:55pm arrival..bukas na kc ang flight nya po...

How can we get the refund for the cancelled booking made last November 25,2016 and the payment was thru credit card?Booking reference number was MIRHXE.Thank you.

to whom it may concern.
may I request for certification that I have Checked in last December 22, 2016 Manila to Davao flight 5J951. thank you.

Dear cebu Pacific team
I have purchase round trip ticket via cebu Pacific website from the period 17/1/2017 to 23/1/2017 ( I don't remember actual return day is 22/1/2017 or 23/1/2017) unfortunately, I have lost my notebook so that I lost the flight detail as well as itinerary receipt. the full settlement is completed by visa card no.4058038016724406, total amount HKD1283.5,under the name Li Ka Ka, travel name is Marife Nisperos Soverano . booking email by ruth0818@yahoo.com, please kindly sent me back the booking detail and literary to the above email. many thanks

Hi, nag book po aki kanninang umaga ng flight from cebu to tacloban sa jan 9, pero yung na check ko na yung itinerary reciept ko jan 17 yung na book.. Are there any other ways para ma rebook ko sya sa 9 ng walang additional charges. Panay kasi error at soon to expire lumalabas sa page na ginagamit ko. Really really need your help po..thankyou

Hoy, i think na double payment lang yun, so kaya e cacancle ung isa. Eh ngayun sabihin nyo due to the penalties. Pera yan pinaghirapan, so dapat mag refund kayo!!!!

My flight yesterday was cancelled 5J450 Iloilo to Manila, I want to rebook it to another date.

how to retrieve booking reference?

my flight today was cancelled 5j554 cebu to manila, if I will re booked it to another date, do i have to pay for an addtional charge?

Hi.nag book online po kc ako.nakalimutan ko po save ang confirmation no.or reference no.
Panu ko po ulit makukuha reference para mabayaran ko s bayad center

Hi good morning....ask ko lng po if pwede pang e refund yong ticket mag change flight sana ako e kaso mahal magpa-rebooking e...at pano ba ang process ! thanks

please help me to book a flight, pag sa payment na kasi nag error then it appears please contact the airlines..

Itatanong ko lang kung Flight 5J268 sa Dec 9 kung allowed magbyahe ng alagang aso?
Marami pong salamat

Why is the manage booking online is always on error? I want to add baggage online but it won't progress.

Hello po, paki tulungan naman po ako sa flight ko. Kasi po naka limutan ng madam ko na I accept o I confirm na okay lng po yong new schedule of time ng flight ko. Paki tulungan nman po ako kasi sa huwebes ng madaling araw of december 1 na po yong flight ko. Maraming slamat po.

Good pm po!

Itanong ko lang sana po kung pwede ba maka travel from cagayan de oro city to manila ang anak ko na 8 years old na mag-isa lang? Susunduin ko naman sa NAI airport.

Ask ko lng reference no.to my flight going Zamboanga from manila departure Dec. 12,2016.nadelete ko kc ung email tnx

good pm, i would just like to ask that in cases where you cancell a particular flight schedule, so you let the passenger choose what time they wanted to transfer their flight schedule or you (cebu pacific) automatically give the new flight schedule without the passenger's approval first? Thank you

hy po ito po c junmar timpiatura gusto ko pong iforward ang luggage dito sa dubai. because i didnt push through may flight that time i already check in. may booking reference number is. SCFD4G COMPLETE name of the passenger is JUNMAR MACASAOL TIMPIATURA Flight number 5J015 august 17 from dubai to manila. color of may bag is all black, medium may punit malapit sa zipper pwi yun sya eh hand carey ang bag ko pls po thank you

CEBU PACIFIC MATAGAL NG NAKABOOK ANG FLIGHT KO GOING TO CEBU P***** NYO AT NGAYON ANG ALIS KO KUNG KELAN NGAYON AKO AALIS TSAKA KAYO MAG CACANCEL PAKI MESSAGE AKO MGA GA*** KAYO! Cebu E-ticket - Booking ID 101160518 IPALIWANAG NYO KUNG BAKIT MGA TA**** KAYO!

how much po ang fare cebu pacific on DEC.19 balik ng DEC.28 roundtrip?

Pakicheck na lang po ng booking payment ko ang reference ng flight ko ito po 233626261205.. din ang reference ng cebuana po ito naman BP504231024160014 yan po ang flight ko po sa november 7 po 4:40

Paki check na lang po ang booking ko ang reference no nito ay 233626261205.. thank you po

Nag book po ako at nabayaran ko na sa Cebuana, pero wala pong dumating na confirmation.