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Sky Cable Customer Service Hotline Number

Sky Cable not only offers cable tv service in the Philippines, it expands into providing a fast broadband internet service and an affordable IDD calling service.

Sky is constantly innovating and expanding. Since 1990, it acquires over half million subscribers all over the Philippines with Manila and Cebu as the biggest markets. With its growing number of customers, Sky Cable provides a way to communicate with its customer's concerns and problems.

You can contact Sky Cable Customer Service Hotline Number:
  • (02) 381-0000 (Metro Manila)
  • (02) 636-9292 (main office)
  • (046) 484 4701 (Cavite)
  • (049) 534 1555 (Laguna)
  • (02) 520 8560 (San Pedro)
  • (044) 693 5877, (044) 693 5878, (044) 693 5880, (044)693 1497 (Bulacan)
  • (032) 344-1998, 421-1818 (Cebu area)
  • (032) 345-2278 local 1 (Cebu area)
  • (033) 300-1210 (Iloilo)
  • (034) 432-0051 (Bacolod)
  • (035) 225-1010 (Dumaguete)

Fax number:
  • (02) 635-6406

Email address:
  • skyserves@mysky.com.ph (for current subscribers)
  • telesales@skycable.com (for new subscribers)

You can also contact them through their mobile phone number:
  • 0917-631-0000 (Globe)
  • 0918-863-1000 (Smart)

Do you have any concerns/problems with Sky Cable?
"Sky Cable Customer Service Hotline Number" was written by under the Directory category. It has been read times and generated 690 comments. The article was created on .
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Total comments: 689
689 zhang le   (24 April 2017 7:28 AM)
please kindly check my account why until now i still dont have my internet connection even though i already paid my bills last week.. account no: 665838298. im hoping you can fix it as soon as possible.

688 Dagle cherimae   (22 April 2017 0:48 AM)
Hi! I'd like to ask why i don't have connection for almost two weeks? Kindly check it please thanks. Accnt.#639435717

687 Hamlet hilario   (21 April 2017 11:14 PM)
Sir papaputol na po namin cable namin kasi wala namang gumagamit,tsaka nung nakaraan ponapaputol na po pero bakit may dumating paein na bill,lumalaki na po bayarin namin,maraming salamat09953437945

686 andrea erika siega   (21 April 2017 5:48 PM)
hello po,pki check naman po wala po kmi signal cable po knina pa po..eto po acct number 672757789

685 Hegina vidal   (21 April 2017 7:21 AM)
Hi, please re connect my account 653453116
Thanks, settled already. Thanks

684 lita   (20 April 2017 12:59 PM)
Paki restore po ng #667478804 Wala po kami ng signal mula pa kaninang umaga thanks.Sa name po ni Ms.Santria thanks

683 April   (20 April 2017 12:31 PM)
goodafternoon, pls double check the acct #673665845 under the name APRIL G AGONDEZ. we received a disconnection letter just this morning together with the bill for APRIL.How come we have this where in fact we paid the bill for MARCH? I still have the receipt in case you need proof.

682 Chuchi   (19 April 2017 6:01 PM)
PAKI RESTORE NG SIGNAL ACCOUNT # 605399193 Account Name : Omar Turquea no signal since March 30

681 Chuchi   (19 April 2017 5:58 PM)
Contract# 605399193 Account Name: Omar Turquea................ NO SIGNAL SINCE MARCH 30, 2017. PAKI RESTORE NAMAN

680 Jonesa Zonio   (12 April 2017 2:18 PM)
anong klaseng cable kayo,almost 3 weeks n wala kaming signal ang cable nmin at ang hirap nio nman kontakin kung saan-saan p kmi pinapasa.Ang hirap p kausap ang mga agent nio,tawag kmi ng tawag sa inyo di nmn inaasikaso.Sana ausin nio n.bayd kmi ng bayad sa hindi nmn nmin mpapakinabangan. e2 po ang account no.63-360-7168, Account Name Maribel Cecelia.
Pakiaus nmn po at sana Pkiactionan nio nmn po agad..Sayang po binbayad nmin s inyo.

679 bretericson   (12 April 2017 2:15 PM)
paayos naman po ung cable namin nag bayad nako wala parin.

678 jake guanio   (07 April 2017 7:57 AM)
paki ayos naman poh ng sky cable signal namin nabayaran na poh ung balance paki balik na po ung signal account number.672346061 salamat

677 Eddie Yap   (01 April 2017 10:47 AM)
Walang pong Signal Sky cable namin since march 20 pa po.. Account No. 631688306 c/o Mrs Edna Mejia

676 ROBERTO GALLINERA   (30 March 2017 8:41 PM)

675 Roderick torio   (29 March 2017 10:42 AM)
Wala po kami signal ng ibang channel. Paki check naman. Thank you. Account number 615214655.

674 nestor evangelista   (27 March 2017 4:44 PM)
hirap kumontak sa service hotline nyo sayang oras acct number #668467210

673 Rodel fajardo   (27 March 2017 1:32 PM)
Please repair my sky cable signal as soon as possible kc minsan lang gamitin di pa maayos , SAYANG ANG BINABAYAD SA SERVICIO.

672 GELOU   (25 March 2017 1:54 PM)
Hi po , good afternoon . Yung skycable digibox po namin hindi gumagana since last last week pa po ito . tinawag na po namin ito sa 3810000 pero yung answering machine lang po yung sumasagot at kung meron man pong sumsagot ay sabi lang naman nila ay ' I-ICHECK LANG NILA' pero wala naman pong nangyayari . Nagbabayad naman po kami sa bills namin , pero hindi na gagamit yung cable ninyu kasi nag no valid sector found ito !!!!!!!!AYUSIN NAMAN NINYO ITO !

671 Rolan A. Padios   (24 March 2017 3:51 PM)
Good day po, ma'am/sir mag papakabit po sana kami ng cable sa apartment po namin sa sampaloc manila paano ko po kayo makukuntak po?kasi hindi naman po nasagot itong number po 0917-631-0000 (Globe)
0918-863-1000 (Smart), paki contact naman po ako! 0930-243-2934/0936-575-8925! Thank You :-)

670 Kc   (23 March 2017 10:21 PM)
My sky wifi internet disconnection suddenly .
Not yet due and pay 1000.I would like to ask if what was the reason. With account no.663541331

669 Kc   (23 March 2017 10:15 PM)
"Hello good evening @sky_broadband can i ask y na disconnect ang internet na wala pa man unta nag due. Pls reply asap. Ty account no.663541331

668 Renz Castro   (23 March 2017 1:40 PM)
Thiis is the worst service cable provider in the Philippines. The National Telecommunication Commission should investigate the substandard and poor services of this Lopez owned company. Basta company ng mga Lopez puro "BULOK" at "WALANG SILBI". Sana makarma ang lahat ng opisyal pati na ang may-air ng SKy CABLE na ito...buwiset!

667 Maria Corazon Tulio   (23 March 2017 10:39 AM)
I would like to request that my account no. 614520388 be terminated effective immediately. Thank you.

666 Giselle Santos   (18 March 2017 7:31 AM)
If it is not too much to ask, kindly hire more customer service agents to answer our calls! i have been waiting for one for more than an hour now! Our skycable subscription's ought to be free for the kind of service you give! Fix your system if you don't want to answer our calls!!

665 charmalyn babor   (15 March 2017 11:19 AM)
very poor service...

664 Genevieve Ventura   (14 March 2017 2:06 PM)
very poor service.reported my concern to a certain Mr. Robert Dilawan our officer in charge (according to your answering machine) since Sunday morning until today it had not been taken cared off.

663 Jayme   (14 March 2017 9:16 AM)
I'm on my 3rd hour waiting for someone from their support services to pick up the line... Still waiting...

662 Janet   (13 March 2017 2:29 AM)
Very poor custoner service. 2 hours of waiting sa line but still no one answering the phone.

661 Janet   (13 March 2017 2:26 AM)
Very poor customer service.2 hrs of waiting sa lne still walang sumasagot. Ubos oras sa katatawag sa inyo.

660 Alicia M. Advincula   (12 March 2017 5:21 PM)
I can view only one channel since this morning until now. What is wrong? Please have it fixed ASAP. Account No. 601572656 in the name of Heidi P. Advincula.

659 manuel a dioquino   (10 March 2017 10:04 AM)
pls check my skycable digibox which konk out yesterday:
my address : Nr 36 MRT AVENUE NORTH SIGNAL TAGUIG CITY (beside Flying V Gas Station
CELL 0917-824-8630
Office Nr 8870844

658 gilberto madera   (09 March 2017 2:26 PM)
please end our contract
skycable -- 200289870
skybroadband --- 617100061

657 gilberto madera   (09 March 2017 2:25 PM)
we would like to end our contract with
skycable --- acct no 200289870

656 janelle   (25 February 2017 6:57 PM)
hi gd pm ask ko lng sana if paano my apply ng skybrodband with wifi

655 Darryl Canubida   (25 February 2017 2:55 PM)
I would like to ask status of our bundle cable with internet plan 1299. we dont have other cable channels. ID 664047411

654 Ma. Theresa Macawile   (23 February 2017 3:17 PM)
Your Customer service sucks!
my TV screen says "searching to signal"
I don't have my account number and there is no option to press is your customer don't have the account number.
I have been with you for just a month and from connection/installation, your service is not good!
No one can provide my account number!

653 Sheryl Alfabete   (21 February 2017 6:45 PM)
Screen says no channels found

652 Caloy   (21 February 2017 5:39 PM)

651 Caloy   (21 February 2017 5:34 PM)

650 josh lopez   (16 February 2017 10:50 AM)
worst customer service 3810000

649 Anna Ventura   (16 February 2017 10:01 AM)
account number 201973929

have been calling you 5x already to fix my digibox. your service representatives always say i will receive a call from your end. it has been 5 days, and not one call. every single day, i call you. same response.
nakakainis na.

648 Alfredo G. Rellorta Jr.   (16 February 2017 5:48 AM)
Account Number 666284437
reported 3rd time today
CP No. 09988504177

647 Paul Munoz   (15 February 2017 11:06 AM)
No connection




ACCT NO 673288278
Address #30 ermin Garcia st. Brgy pinagkaisahan quezon city
Contact. 09055195994

646 mannykka cruz yamsuan   (13 February 2017 11:47 AM)
account number: 658193856 we are located at #05 Adalia St., Longos Malabon City connection lost 2 days ago....please do something about this...

645 len mangotenter   (09 February 2017 8:27 AM)
Hello and good day po.
Need help sa digibox. it was already replaced last year with a new box. it went well until this January. Almost every other week wala kaming service. Dito po kame sa Pembo area. Matagal na po kame subscriber. Sana maayos na ito.
thank you.

644 Michael   (06 February 2017 10:45 AM)
#17 diamond st northview 1 subd. Brgy batasan hills q.c
Pinaputol na po nong Jan. 16 pa pero nagcharge parin sa card nya ngayon. Nsa ibang bansa kasi sya now. Ngayon kaninang umaga pako tumatawag sainio di manlang sinasagot nalobat nlng ung wireless phone puro lang Ring

643 Carolina C. Armas   (26 January 2017 4:49 PM)
Account Number 629031502, 1100 Batangas st. Tondo, Manila. Garbled reception for the last 5 days & total cable connection lost since yesterday morning.

642 boycottSKY   (24 January 2017 9:37 AM)
Hi everyone! Why don't we all start a campaign to boycott SKY services, let's see if then they try and do something to fix/improve their services. #boycottSKY

641 James Schaeffer   (14 January 2017 6:32 PM)
Can you please tell me what to do as one of my cable boxes is not functioning. All I get is:

E017-0 No valid sector found.

Since I have two boxes, I switched them and have the same result.

640 julio mendoza   (13 January 2017 5:49 PM)
account no. 629666958, block 49h lot 4 longos, malabon city no cable connections for almost 2 days

639 king   (12 January 2017 4:34 PM)
Palagi kaming na didisconnect at hindi namin magamit ung STEAM application..nagbasa ako sa forum na kelangan i reset mismo sa server nio..

Account #:672818826
Address: Blk 5 Lot 14 Villa Castillo Mahogany Lane San Pedro Laguna.

638 Adelaida Basagre   (11 January 2017 4:27 PM)
Account name: Adelaida Basagre, account number: 619152654, address: stall 110-111 Kamuning Public Market Kamuning Quezon City. My concern is that I don't have a cable connection, kindly check. Thank you.

637 andrea perez   (11 January 2017 1:29 PM)
Kahapon pa kami walang internet.updated naman ang payment ko.ano po ba ang problema.my address.267-c,sebastiana lane 1,san joaquin pasig city

636 Anna Marie Collano   (10 January 2017 4:21 PM)
Hi, kindly check our connection or our box most of the channels are all no longer accessible. My children cannot watch their favorite channels. Regular channels are the only one working. Its been almost more than a week now. And your hotline 3810000 is not even ringing.

Account # 608190228

635 Auzenio Balayan   (05 January 2017 2:13 PM)
Please check my line for some of the channels i used to view were no longer accessible since the start of 2017, maybe some technical problems occur. Please make our investment worthy. thank you.

634 Myline Maestre   (05 January 2017 10:04 AM)
Good day Ma'am & Sir. I would like to inform you to please dis connect our sky cable signal. Thank You.

Account Number: 609665378
Account Name : Florentino Ceriaca
Address : 1128 I. Delos Reyes St. Sampaloc , Manila

633 Rouelito Zarraga   (05 January 2017 9:35 AM)
I would like to complain on your poor service and inadequate response to my problem regarding your unit skycable. my account number is 643712628. I called up several times but it's either busy or make some promises such as, I was refered to a number 8343588, which nobody bother to answer. I did called up your 3810000 and 4180000 to complain. I was promise that on day which is yesterday somebody from skycable will call up but there was none.
This is what you call service!!

632 Florian agsalud   (03 January 2017 3:12 PM)
Ilang araw na pong wala signal yung cable namin yung ibang ch merin yas mga 2 days wala na yun ch2 at ch7 tumtawag kme sa contact number nio wala namang sumasagot...sayang lang binabayad sa inyu...

631 Jovic pangan   (30 December 2016 11:08 PM)
Paki naman kaninang umaga pa po wala kami channel na ABSCBN HD and ABSCBN 8 , pati na ANC channel bakit nawala un pa naman ang mahalaga, paki habol naman bago mag countdown sa newyear pls. Mainit na ulo ng mama ko kakatawag sa hotline nyo. Wala pa din nagaganap na pag sasaayos.
Caloocan skycable hotline ano na????
Hindi kami na lalate ng bayad bakit ganito perwisyo????
Account no.
Wag naman po laging ganito nag babayad ho kami ng tamang oras.

630 DAYANARA O. AGUILAR   (27 December 2016 8:09 PM)
i would like to inform you, our account is already paid, but still no connection. why ? please fix this.

629 danilo h. besinan   (27 December 2016 11:07 AM)
kindly check our cable connection sira sya since yesterday. acct # 667156262 thanks

628 HARRY AGUIAR   (27 December 2016 3:33 AM)

627 Arnaldo Baltazar   (21 December 2016 9:03 AM)
Sir, we settled our account already , but still we are deactivated till now. ..

626 Jocelyn Pascua   (19 December 2016 12:41 PM)
Please be informed that we still have no internet connection almost 1 week now

Account Name: Mary Ann Pascua
Account No.: 671209540
Address : 24 A. Flores Street Bagong Ilog, Pasig City.

625 Roger Brown   (16 December 2016 3:42 PM)
none of you phone numbers work except one that they will not respond to new account inquiries.
What is a valid phone number in Mandaue Cebu?

624 Imelda Manalang   (16 December 2016 11:38 AM)
its been 2 weeks now...we dont have signal .....can you just cut our skycable subscription with you..

This has been happening every month no signal for 1 week...

Thank you

623 Gracielle Cecilia A. Lopez   (16 December 2016 10:41 AM)
I am renovating my condo and would like my router to be moved to a different part of the living area. Can I ask for a much longer fiber optic cable (10m)?
Please advise. Thank you.

622 jerrick lorenzo santos   (16 December 2016 8:52 AM)
Please be informed that we still have no internet connection almost 1 week!


621 JULIE TADEO   (13 December 2016 12:44 PM)
tanong ko lang po bakit walang signal yung sky cable namin.. eto lumalabas na error EO17-0 no valid sector. Our account number is 664864312. thanks

620 JULIE TADEO   (13 December 2016 12:40 PM)
Tanong ko lang po bakit wala signal ung sky cable namin, ang lumalabas na error ay EO17-0 NO VALID SECTOR ang account # namin ay 664864312. pakiaksunan naman pls.thanks

619 Greg   (11 December 2016 7:59 AM)
Please be informed that we still have no cable connection even after loading my prepaid digibox. Php250.00 Load was deducted upon checking of my remaining balance. This is very annoying and unfair as we are paying the right amount for the cable connection.

Our Account Number is 69962507211
Location: quezon city City
Contact Number: 09176736904

618 evangeline   (10 December 2016 6:35 AM)
Hello Skycable,

can you please send me a technician or activate my Tv Signal instead. I'm seeing "Cable service is currently unavailable..
-make sure cable connector is plugged tightly to Digibox
-call our hotline or your mySky concierge to report problem.

I'm also a Technical Support Representative my account before is same, I've checked already the cables even the HDMI I unplugged, plug back in all the Digi Box cable still not Working.

Please activate my Digibox I believe there's no problem with my cables, but the problem is on you end. I'm living at Noveleta Cavite City. Or might as well send a Technician here,


Evangeline G. domingo

617 Karen A. Velarde   (08 December 2016 12:46 PM)
Dear Skycable,
Requesting for the termination of my monthly subscription to Food Network HD in the amount of P50 per month under account number 662073628. Please terminate immediately. Thank you.

616 Ram   (06 December 2016 11:36 AM)
I've been calling you're Hotline Number 381 0000 since yesterday and I could not get any of your CUSTOMER SERVICE on the line.

We're having issues with our Internet and Cable as we receive the error 52 searching for signal. I've done all troubleshooting I found from the internet and not a single TROUBLESHOOTING works! We have a business and every second counts!

Our Account Number is 669059795
Location: Taguig City
Contact Number: 09294920242

I'd be happy if I can get a call back from you AS SOON AS POSSIBLE as this is an on going issue for almost 3 day!

615 Ram   (06 December 2016 11:34 AM)
I've been calling you're Hotline Number 381 0000 since yesterday and I could not get any of your CSR's on the line, including your Smart Phone Number listed.

We're having issues with our Internet and Cable as we receive the error 52 - searching for signal. I've done all troubleshooting I found from the NET and not even 1 TS works! We have a business and every second counts!

Our Account Number is 669059795
Location: Taguig City

I'd be happy if I can get a call back from you ASAP as this is an on going issue for almost 3 day!

614 Francis   (04 December 2016 11:49 PM)
Paki aksyonan naman yung internet at cable namin na madalas mawalan ng signal tsaka napaka bagal simula ng may umakyat sa post kung saan nakakabit yung SKycable namin. pwede bang paki check nyo naman kung may nagcacable theft samin. Account No.654971676

613 Francis   (04 December 2016 11:42 PM)
yung cable namin laging nawawala tapos yung internet naman namin napakabagal sa gabi. simula ng may nagayos dun sa poste kung saan nakakabit yung cable namin. baka pwede paki check nyo naman may kapitbahay kaming illegal na nakakonekta sa cable namin. account number: 654971676

612 hazel noche   (27 November 2016 11:19 AM)
paki aksyonan naman ang hirap manood at maglipat ng mano mano kaya di kami makapag load

611 hazel noche   (27 November 2016 11:18 AM)
yung remote nmin at box my technical problem noong nov 20 ko pa tinawag hanggang ngayon wala pang aksyon

610 marcy ragin   (24 November 2016 3:56 PM)
we dont no signal for 2 days

609 Donna mae quiachon   (23 November 2016 8:26 PM)
Please check no signal. My account no. 668336930.

608 Donna mae quiachon   (23 November 2016 8:21 PM)
No signal since this afteenoon dated november 22, 2016. Please check account number 668336930

607 St. Giles hotel Makati   (23 November 2016 4:59 PM)
our account no: 610294677

606 St. Giles hotel Makati   (23 November 2016 4:58 PM)
Kindly, check our line because whole rooms are no signal. More guest complaining. Asap..
kind regards,
IT Associate

605 Emily Urbano   (23 November 2016 1:30 PM)
kindly send a technician to check my cable line Account no.: 668701000

604 Lilia   (22 November 2016 6:40 AM)
Nobody's answering your customer service.

603 Lilia   (22 November 2016 6:39 AM)
Acct # 621 78 31 06
Kindly check my cable. Its been months already. No movie, news , etc.

602 JULIE ANN BERNARDO   (21 November 2016 9:43 AM)
Kindly check our cable line, it's been five days na local channel lang ang may signal, he rest wala na.. This is our account no. 659935724.. Thank You!..

601 Brayt Ko   (21 November 2016 9:38 AM)
daghan bogo diri oi

600 TERESITA CRUZ   (17 November 2016 5:13 AM)
Kindly send your technician to check my line. No cable service. My account # is 600987631.

599 Ferdinand P. Lomibao   (15 November 2016 7:07 PM)
acct no.62189097 No valid sector problem. since November 8. Until now, no one assisted me in repairing said problem. Would you please email me na lang yung procedure to have it repaired kung talagang ganito lang ang service nyo. I called your service hotline and kayo mismo subukan nyo kung maganda servisyo nyo.

598 Hipolito   (15 November 2016 3:47 PM)
Panu po mag paputol ng line,?may bayad p po ba ito?

597 Allan   (13 November 2016 6:41 PM)
May bayad po ba kapag pinalipat ko ung skycable ko sa lilipatan kong bahay?

596 gemma tuibeo   (08 November 2016 1:39 PM)
pakipuntahan lang po asap kung kelan angbyad na me ng bill saka naman po nawala signa @ ayaw gumana nun remote please lang po puntahan niyo asap dito po sa # 15 evangeliswta street, San Bartolome, Novaliches, Quezon, City

595 gemma tuibeo   (08 November 2016 1:37 PM)
walang signal po yun cable namin at hindi po gumagana yun remote sa digibox po pwede po ba papunatahan niyo tnx

594 gary g. agana   (08 November 2016 11:52 AM)
only 2 channels available help

593 Glay Junio   (08 November 2016 10:15 AM)
I applied for broadband last Oct. 17 and installation was scheduled the following week. Per adviced of their contractor, no available port and they need to coordinate with their engineering. Til Today nov. 8, 2016, no status yet. Service is very slow, incompetent customer service. Hotline is very busy. No one answers.

592 Jean D'silva   (05 November 2016 2:30 PM)
Since mid October we don't hv cable....we paid on time! I emailed many times to your customer service but no answer, called many times no one answers! Soooo disappointing! Pls respond! Account Num 654876622.

591 Jus   (05 November 2016 10:09 AM)
paki ayos yung samin nilagyan ng code ng katiwala niyo kaya hindi namin na lalagyan ng load magrereklamo kame sa tulfo!!

590 Jus   (05 November 2016 10:07 AM)
Yung cable namin nilgayan ng code ng isang katiwala nyo tapos nagbigay kme ng 450 na load sa kanya tapos bigla umalis nung tinatawagan na ayaw na sumgot hindi na macontact kung san san narin kami nakapunta mag rereklmo kme sa tulfo pag hindi nyo to ginawa!!!!

589 FLORO R BAJO   (02 November 2016 11:22 AM)
Walang signal sa amin kahapon pa, tumawag ako sa customer service walang sumasagot. Pakiayos naman service nyo!!!!!

588 angelica   (28 October 2016 3:56 PM)
laging busy wala man makausap sa customer service naka ilang tawag nako ano ba yan?

587 Zoilo velasco jr   (28 October 2016 7:18 AM)
I would like to report your signal, i already paid my bill and still no cable signal, i have been texting ang calling you so many times, but no reply. Please do your job, please stop ignoring us.

586 aicel m   (26 October 2016 11:01 AM)
puro line busy. nu ba yan -_-

585 lindsey galicia   (25 October 2016 12:06 PM)
Walang kwenta customer service hotline nyo!!!! Dami ng nagrereklamo wala pa rin kayo ginagawa.... tawag ako ng tawag pero laging busy....never ko na experience maka usap anyone from sky cable....

584 Dianah Aprilyn Maramag   (24 October 2016 3:29 PM)
bakit po nag ka-cut at super bagal po ng connection namin? before pa dumating ung bagyo nawalan ng net tas kahapon nio binalik pero super duper bagal and laging nawawala. Di naman kayo sumasagot sa customer service hotline nio. Paki ayos naman po serbisyo niyo. Salamat!

Account: 658436074

583 Sarah Bacalso   (20 October 2016 11:51 AM)
Please do the needful for account number 649461309 our other digibox is not working since October 17 and all your hotlines are not available. Thank you!

582 ISEC-YOUR   (20 October 2016 10:22 AM)

581 JohannaBergink   (20 October 2016 6:58 AM)
Since Oct 16 I have no signal. I have tried to contact ALL the various ways of contacting customer service during the past days - NOT one response from text messages and e-mails sent. Also the hotline is ALWAYS busy - many times I was on hold for more than 40 minutes and still no rep available. I am sorry, this is very poor customer service. Please arrange for repair soon. Thank you

580 Zamita Mationg   (19 October 2016 6:18 PM)
No internet connection and your hotline is busy. What kind of a hotline is that? Acct number is 666154304

579 Zamita Mationg   (19 October 2016 6:16 PM)
I have no internet connection and your hotline is always busy. How is that possible? Accct No 666154304. I need an answer asap.

578 Dodjie R.Purio   (19 October 2016 10:16 AM)
Good day to you Team,
Please follow those people was calling you.and who always try to reach you.c mon still to long to contact all of you.
Kindly do your job immediately. ...

577 Edna ortega   (17 October 2016 3:15 PM)
Please check my account number .
Almost one week na walang cable.

576 Edna ortega   (17 October 2016 3:14 PM)
Please check my account number.
632131925.almost one week na walang cable.asap

575 Angelica Manojo   (17 October 2016 12:18 PM)
Reporting our skycable nawala yung connections namin since yesterday, October 16. We tried to call your hotline pero busy. Iyong mga kapitbahay namin mayroon na kami until now wala pa din. We paid the said bills on time. Account number 630096057, I will wait for your immediate actions regarding our sky cable connection today. Thank you and God bless!

574 Anisah Esmael   (17 October 2016 11:59 AM)

573 Julius Baniqued   (16 October 2016 3:13 PM)
Hindi ko talaga maintindihan. Tawag ako ng tawag wala namang sasagot. Hindi ba nanloloko kayo ng mga costumers niyo. Paki ayos lang yung cable namin acct. number 631192726, walang utang yan! Salamat po, pakiayos lang kung pwede. Kung hindi na pakiputol na lang.

572 Julius Baniqued   (16 October 2016 3:09 PM)
Pls repair our cable, acct no. 631192726. Walang utang yan, advance pa nga payment. Bakit nawalan ng service. Wala man lang abiso, wow! Excellent service is important. I don't think you have that. If you cannot do anything about this , pakiputol na lang. You have the worst service company of all time. Mananagot kayo kay pres duterte..

571 Julius Baniqued   (16 October 2016 3:04 PM)
Reporting our skycable, no service since thursday oct 13, 2016. I tried my very best to contact you but "always busy" talking about excellence service. I think you have to give seminar to all your employee. Kawawa namn sila. Thank you. Acct no. 631192726. Walang utang yang account na yan! Slamat po

570 Julius Baniqued   (16 October 2016 2:58 PM)
Kung d niyo na kayang ayusin, pakiputol na lang. Since thursday pa nawalan. Acct no. 631192726. Tapos maniningil kayo ng maniningil. Ayusin niyo muna serbisyo niyo

569 Julius Baniqued   (16 October 2016 2:55 PM)
Pakiayos lang yung cable namin

568 Rickson Rapelo   (15 October 2016 10:46 AM)
Please reconnect our cable its been a week na settle ld na ang account. Hotline na almost one hour ka na waiting wala pa din sumasagot. 663286692

567 Siddhartha antonio   (13 October 2016 0:08 AM)
Reporting that i dont have cable since oct 12 this morning my account number is 663371541 please fix this issue asap.
Im in south fairview

566 Abigail Rose D. Domacena   (12 October 2016 1:54 PM)
Hi Cannot reach the customer service i need to know my bill wala kasi akong narerecieve minsan and then now my internet is not working please help me.

565 rolando panlilio   (12 October 2016 12:59 PM)
Your customer service hotline could not be reached. Your service is very, very POOR !

564 Emmanuel Co   (10 October 2016 2:52 PM)
No sky cable since yesterday no internet and cable acct. No. 668143091 Emmanuel R. Co I need it today.

563 Gomel Gabuna   (08 October 2016 7:46 PM)
reporting that we have no cable connection since this morning of October 8, 2016: Account No. 664093499, Acount Name: Cynthia Laynesa; Latest billing paid: october 4, 2016 @ SAvemore Anonas with Cashier EED6132 (no existing balance except this current month of October na wala pang billing syempre dahil beginning of the month pa lang.. Trying to report this matter to you without expecting that you would care to immediately reply/take action. Similar previous reports took you ONE WEEK to respond. Talk about "Excellent service"...

562 Patrick villanueva   (05 October 2016 12:34 PM)
Acct 635742402 no cable network since yesterday morning 10/05/2016. Your concierge keeps telling us of the technical problem but no feedback when the signal be restored. Your hotline is useless since it would divert our concerns to uour concierge that can do nothing.
You must give us the REBATES FOR NON SERVICE....

561 charlie gonzales   (04 October 2016 2:40 PM)
pls reply asap

560 charlie gonzales   (04 October 2016 2:39 PM)
good pm kindly check my cable connection, its been 3 days that it is not working. here`s
my account number 666963296 i already paid it . i need you immediate action..

thanks ''

charlie m gonzales

559 Eden Carl O. De guzman   (02 October 2016 9:46 AM)
Paano po ba mag registered sa cable kasi walang channel yung mga channel tsaka hindi kami maka pagregistered wala kami landline thru cellphone lang po hindi ba pwede magregistered try email. Thanks please response my messages

558 Paola   (29 September 2016 8:09 AM)
May problema ba Sky Cable ngayon? Please let us know. Ang hirap naman kung hindi kami nakakapanuod ng balita o kung anu man. Please give us our money's worth..

557 Analyn S. Bal   (28 September 2016 4:43 PM)
paki puntahan naman poh yong cable namin,wala syang connection since last night ng tuesday this is my account number 669981112,,,,asap poh pleases lang poh.

556 Raul C. Fernandez   (28 September 2016 10:49 AM)
No cable service today

555 Raul C. Fernandez   (28 September 2016 10:29 AM)
Cable service is currently not available. Account number is 656913703 with address of San Roque, Talisay City, Cebu.

May I request assistance.

554 Joseph tagalog   (28 September 2016 10:17 AM)
Anong klaseng hotline meron kayo? Cannot be reach tapos pati sa smart di kayo matawagan? Ngayon walang signal cable dito sa amin sa tagal ko ng subscriber ang konti pa ng channels nyo pwede paki cut na lang nong line ko kasi mukhang maganda pa bumili ng black box ng abs cbn dahil channel lang naman ang importante . Kumilos kayo!

553 johanna lynn espina   (28 September 2016 9:28 AM)
some channels can't be viewed, i already paid for our annual renewal, kindly check, thank you!

552 Helen Grace Yu   (27 September 2016 6:44 PM)
Dear Sir:

My account # 657104175 needs for repair, the problem is the cable wire was bite by the puppy and it could not function the cable. Pls. have it come to my house for repair. Thank you. Hope you take action promptly.

551 Ananias   (27 September 2016 4:46 PM)
Please fix digibox for account#641562769, not detecting. Immediate response needed.

550 Lorna caranto   (27 September 2016 6:43 AM)
Hi!paki check nga ang aming cable.its not working since yesterday. My account#615267813.thank you and have a nice day.

549 Amelio Frias   (20 September 2016 9:03 AM)
Your hotline cannot be reached.

548 Amelio Frias   (20 September 2016 9:01 AM)
My account number is 202629342. Paki activate ang cable namin. Paid since September 11, 2016.

547 RICHARD BUSTILLOS   (19 September 2016 1:59 PM)
Please Fix Our Internet Connection account Number : 660855106
the Online buttons is always blinking.. No internet 4days ! the technician that goes from Skybroadband did not fix the problem. Please Help !!
I need internet connection As soon as possible
or else i will just terminate my Contract with Skybroadband and apply others Internet Connection.

Thank you,

546 Jean   (19 September 2016 1:34 PM)
account 662415634, last month ko pa inemail yung request na iterminate yung subscription ko effective 17Sep2016 para di ako mag-incur ng pre term fee, hanggang ngayon di pa rin natterminate, reason: 18 months daw lock in period ng subscription ko, eh dual del 549 subscription ko, kahit yung agent na nag install ng cable samin last year, alam na 12months lang lockin ko sakanila. inemail ko at finorward lahat ng documents, blue form etc. pero hindi pa din ako binabalikan, hindi nmin malaman ano basis nila para mging 18-months kung yung nsa form nman eh nkalagay DD549 (12months), kung gusto ko daw iterminate, mgbabayad daw ako 3,000 pre term fee at 356 disconnection fee dahil under 18 months daw account ko. kapag new account napaka bilis, after noon, lahat na ang issues at concerns, after 48years bago sumagot. hanep sa bilis,

545 ANNA   (16 September 2016 11:04 AM)
pagang hirap nyo kontakin mas lalo na pag walang cable ngayon pinapaputol namin line namin wala man kayo response tapos pinapalaki nyo lang bill namin

544 Jessa seguban   (14 September 2016 3:29 AM)
Good am po..bakit po ganun walang signal ang sky cable sa 19 pa bayaran namin tapos wala na signal lagi nlang ganyan kapag malapit na bayaran namin..bakit kayo gnyan ha?

543 tessrisos   (13 September 2016 10:28 PM)
Had Sky preapaid HD installed on September 3. Signal was good only for 2 days. Since September 5 local channels are always pixelated or do not have signal at all. Today not a single local channel is working since 1 pm...

542 Norman Rodriguez   (07 September 2016 8:12 PM)
I have called all teh hotline posted on your web page and in the skycable billing. nobody respond to my call.

541 Norman Rodriguez   (07 September 2016 8:10 PM)
Skycable Team,

This is my 4th time to complain on the poor service i am getting from your services.My connection would either be with out video and audio or no audio with video.I am paying my dues in advance and yet I am not getting the good and better service.

540 Jasper Baser   (06 September 2016 7:29 PM)
Hi Sky Cable, unang una po. Pwede ninyo bang dagdagan yung Customer Service Agent ninyo. Mag 2 days at mag-hapon na kameng natawag sa Sky ---> 381-0000 | 0917-631-0000 (Globe), puro busy lahat ng Customer Service Agent ninyo.
Yung Cable namen hindi nagana, pinuntahan na ito dati ng mga technician kaso after 2 or 3 days bumalik ulet yung sakit. Badtrip yung BOSS ko sa inyo at saken (wala naman akong kinalaman), hindi siya makaponood ng maayos, ang laki-laki ng binabayaran ng BOSS namen sa inyo tapos ganyan yung Service ninyo ang babagal. Huhuhu. Nakakaiyak talaga, pati yung BOSS ko nagagalit saken ALAM NINYO BA YUN. Paayus naman ng SERVICE ninyo. SANA MAKARATING LAHAT NG HINANAING NAMEN SA MANAGEMENT AT SA PRESIDENT NG SKY CABLE. Sobrang LUPET ninyo maningil kapag oras ng bayaran po. Sana naman kapag may problema ganun din kayo kabilis.

Please see below the account number and previous ref.number:
Account Number: 656239042
Reference Number: 905-7515

Sana makapag bigay kayo agad ng feedback within this week:
Please contact us: (02) 932-0963

If you will ask me how to rate your service from 1(lowest) and 10(highest).
My answer would be 1 so it means your service still have room for improvements.

Thank you and have a good day.

539 marlene pagulayan lasam   (06 September 2016 4:27 PM)
Gud pm . My account# is 611671237. May problema kasi yung DIGIBOX namin sa Skycable ayaw po mag power. Last September 01, 2016 pa po di namin magamit dahil hindi nagpa power. Pwede po bang paki check.
Every Saturday lang po kami nasa bahay ng araw. Sana po ma check nyo this coming saturday September 10.
Kung halimbawa po sira na yung digibox magbabayad pa rin ba ako kung papalitan yung digibox?

Thanks po.

538 Michelle   (06 September 2016 4:11 PM)
All your contact numbers are busy. Same with the mobile numbers. Please help us with our skycable broadband billing. We payed last Aug 9, 2016 via 7-Eleven..pero mukhang di ata nag reflect sa inyo.. bat naputol yong broadband namin.. ty. Acct no is 631984215

537 maria jesusa v yasay   (06 September 2016 1:31 PM)
pls check service connection account number 619278313

536 Arianne Peña   (06 September 2016 12:13 PM)
1 week na kami wala net! Hindi pa kayo matawagan lahat ng line nyo busy, sayang naman binabayad namin , you can reach me in this number 09177131312

535 tin gonzaga   (06 September 2016 9:04 AM)
skycable last month pa kami tumtawag sainyo about change password sa aming wifi pero wala kayong response. kahit isa walang response hanggang kailan kami maghhintay sainyo? pag alam na ng buong kapitbahay namen yung password namen. make a move sky salamat

534 Ruben punzalan arguelles   (05 September 2016 7:56 AM)
Sobra naman hotline nyo parati busy.... Bagong subscriber ako hangang ngayun wala pa kayo pinapadala billing statement sakin paano ako magbabayad di ko alam account no. Ko... Paki contact nalang ako sa no. To. Dahil kayo naman ang di ma contact wala kwenta hotline nyo 09236821922

533 Raul Unay   (04 September 2016 9:41 PM)
Good day,
Please be advised that I am a sky broadband subscriber and telling you that I am not happy with the performance of our internet and cable. If this will continue within this week, I am requesting that my subscription will be terminated soonest. I will not continue paying the services which I am not receiving the services I am expecting.
Looking forward for your immediate attention on this matter as I will not pay my next month bill if this will not be acted accordingly.

Best Regards,

Raul Unay

532 Edgardo M.Alano   (04 September 2016 3:06 PM)
hello sky patulong naman sa cable namin dahil sa connection nang TV at internet ay pinagsama nong nagkabit ngayon lang namin napansin kaya pala minsan ang hina nang internet namin nawalan tuloy kami kustumer lubos na umaasa na at nawa dagling magawa ang problema nang aming internet.

531 Rizalyn Rojas   (03 September 2016 1:37 PM)
Hello sky kahapon pa po ako tumatawag sa hotline nyo at sa text din. 15 days kaming out of town at ang bill na binayaran ko kahapon due date sept. 09, 2016. I'm so frustrated bakit wala kming channels. Nakalagay sa tv screen you are not subscribe to this channel. Tinawagan ko na customer service nyo i was told yesterday na tatawagan nila ako. Namuti mata ko kahhintay! Lahat ng DIY to reboot gnawa ko na gnaya ko sa website nyo. Wala pa rin. Ngayon halos mghapon ako tawag ng tawag sa hotline busy at hindi available ang customer service nyo! Nakakaloka kayo mabilis pa kayo sa alas kuwatro kung maningil walang disconnection notice putol agad ang subscription! Pero kung may gusto mgpaputol ayaw nyo gawin! Such a poor service!!!
If you cannot restore my subscription which i paid yesterday in the next 24 hours! Pls disconnect it for good! Walang kwenta! ACCOUNT # 666109015
Hindi ko alam paano nyo nammanage ang dami nyong subscribers pero sa service poor pa kayo sa poor!!! Wla kayong customer care!

530 John Richard Mozo   (01 September 2016 6:59 AM)
May problem kasi yung cable namin nung una para lang sirang CD pero mula nung linggo ng august 28, ng hapon hindi na siya bumukas .. Anu po ba ang pwedeng gawin? Salamat po

529 John Richard Mozo   (01 September 2016 6:55 AM)
May problem kasi yung cable nanim nung una para lang ssirang CD pero mula nung linggo hindi na siya bumukas .. Anu po ba ang pwedeng gawin? Salamat po

528 Sakirah   (30 August 2016 6:02 PM)
Paki asikaso po yong signal nyo ditu po sa city of naga Cebu! Nakaka irita kasi yong walang taong lumalabas at kung meron mang lumabas parang sirang plaka...
Kindly give actions to this situation or else were going to disconnect our connection!!!

527 Judelyn   (30 August 2016 2:37 PM)
Please paki disconnect na po ng cable ko.. account number 652761259.. thank you..

526 Bonifacio Isidro   (24 August 2016 5:32 PM)
I am already so frustrated with the services of Sky Cable. I moved to another residence last January and had long been calling your 3810000 but got no response whatsoever. Yet when it comes to bill reminders, there were replies. I had paid up to mu June 2016 bill.

I had also been texting 23662 and what i get all the time are standard replies which do not eman anything at all to me.



525 Renna   (24 August 2016 8:55 AM)
Hi sky..gusto ko lang malaman kung paano ang proseso kung lilipat na kami ng address? Plan 299 digibox ang gamit namin.

524 aqm realty   (20 August 2016 1:23 PM)

523 aqm realty   (20 August 2016 1:19 PM)
it's been two weeks already and haven't received any call from your end, i've spent almost hours a day calling your customer servce hotline but nobody's picking up, i already emailed my concern and same did your agent but unfortunately u dont care a damn. i've tried calling other departments and yes my concern is on the record and that they will call within 24 hours but until now no calls from you. it's so dissapointing, you have a very poor customer service.

522 Mary Ann Mangente   (19 August 2016 1:31 PM)
Please fix signal in Smile Citihomes I Brgy. Kaligayahan QC. Signal is pixilated. Please fix or else we will discontinue our subscription. Account no. 612458677

521 Jaime e rama jr   (18 August 2016 7:50 PM)
We do not have cable channels, only local channels. 2 days already. All your contact number are busy or do not answer. Your hotline leads to a mobile number that is always busy. Please help us with our cable service. Acct no is 638568888

520 Armarie   (18 August 2016 7:10 PM)
I don't have internet connection since the other day August 15, 2016. I called in your hotline but nobody answer. I want it to be fix. Account number 667248191. If this will not be fix until tomorrow. Just cancel my subscription. This is so disgusting. This is the second time I encountered this problem.

519 Arlene Dingal   (17 August 2016 6:51 PM)
Na disconnect yung Sky Cable ko kasi I forgot na due ko na pala. I paid earlier at 7-11 but until ngayon, hindi pa rin bumabalik yung signal sa Sky Cable namin. I tried calling different hotline numbers niyo but no one will answer. Please fix your costumer service.

My account number is 639600718. Please fix it asap.

518 Florencia J. Miranda   (17 August 2016 10:46 AM)
kahapon pa po wala kami internet paki ayos naman po, bakit wala ako matawagan sa mga number na naka post dito? my account number 663070258

517 Alma datu   (15 August 2016 6:04 PM)
Hi skycable ang hirap kumontak sa landline niyo grabe always busy baka pwede pong naman maayos smart failure ang lumalabas sa screen ng tv ko please paano gawin don nagbabayad naman kami.thanks..

516 DMC CONSTRUCTION   (14 August 2016 2:14 PM)
Would like to report our Sky Cable Gold with Account No. 605284906 is not working today August 12, 2016.
E52 searching for sognal appeared on the TV Screen.
I already followed the procedure as showned on your website in troubleshooting with this kind of problem but still the same.
Is there any system failures or maintenance during this period or any reasons?
Our location is at Bonifacio Heights Residential Condominum - Vigan Building.
Trust for you immediate action and response.
Thank you very much.

515 Ruselgina   (11 August 2016 8:15 PM)
Account no. 669074336. Ano pong gagawin kung ang nasa screen no sector found?

514 Ruby   (11 August 2016 10:17 AM)
Hi ask ko lang if meron na po kayong acess ng sky cable s fort bonifacio.thank you

513 noel aro   (10 August 2016 10:57 AM)
nais po naming ipaalam na hindi maganda ang cable namin. please repair it as soon as possible. thank you. our account name noel m. aro Hobart homes, q.c.

512 Emily ramiscal   (08 August 2016 8:20 PM)
Pwede po ba magpa add pa ng isang blackbox ano po gagawin ko saka bakit po lagi stick ang mga channels my account 667702186

511 Emily ramiscal   (08 August 2016 8:15 PM)
Magpapa ad po ako ng blockbox ng isa pa ano po b gagawin k saka bakit lagi nagstick yong palabas nyo.thank you po my account 776602186

510 GADIE   (08 August 2016 3:36 PM)

509 GADIE   (08 August 2016 3:34 PM)

508 Gina Mae depacto   (08 August 2016 1:47 PM)
It's hard to contact your line...globe & telephone number. All your agent is busy, start from am till pm. Thank you

507 Matilda Concepcion   (06 August 2016 10:22 AM)
Having no signal in tv sky

506 Pooja singh   (06 August 2016 9:01 AM)
I have been without any internet service for 37 days now and have made numerous complains thru emil - text message - voice mail - posting the complaint on their site but so far the problem is not fixed.

One person showed up last Sunday and told me that internet would work in 24 hours - which did not happen. Neither did anyone call to verify that the service was satisfactory or not.

This is unacceptable level of service. Is there any government agency that oversees the service provider or any consumer protection agency. Please let us know.

505 Gemma Savage   (05 August 2016 11:04 AM)
We had 2 units installed after transferring house.
one unit is working fine but the other unit we can only get 2 channels
We have been ringing on a daily basis and still no service
Our address is. No 1 Montebello Road Banilad Cebu
Can please arrange for a engineer to set up the unit
Thank you

504 reymar m. dacanay   (03 August 2016 10:55 AM)
Pakibalik na yong channel ng cable ko, acct#.650989171

503 reymar m. dacanay   (03 August 2016 10:39 AM)
Walang dumadating na cable bill s bahay tapos ngayon may dumating na P1700, nagbayad na ako ng 1100, may balance pa ako na 600, ngayon nag inquire ako ulit yung bill ko daw ngaun ay 1300 plus, eh putol naman yong cable ko, hanggang ngayon hindi pa naibabalik ung channel sa cable ko.. paki aksyunan naman nyo, puro nalang bayad wala naman napapanood s tv

502 Lynn Hernandez   (30 July 2016 6:21 PM)
Dear Sky Cable

Most of our channels particularly ABS CBN have intermittent cable issues.

Screen looks like "pirated DVD tape".

Acct#: 646471095


501 Volante, Ma. Elena   (30 July 2016 9:30 AM)
Smart card failure. Account no. 63289045

500 Volante, Ma. Elena   (30 July 2016 9:29 AM)
Smart card failure ang nakaflash sa screen. Account no. 632898045

499 Richard Desoloc   (29 July 2016 2:11 PM)
Bakit tuwing may gagawin ang SKYcable technicians sa lugar namin, nawawala signal ko, a week ago na, Account No. ko 307721503, at pagreport sa 23662 laging invalid message ang answer, tawagan man cutomer service laging busy.

498 nory   (28 July 2016 11:26 PM)
Bkit wala kaming signal 2 days ago na here's my account 663763253.

497 enrico jose b, estupigan   (28 July 2016 9:09 AM)
Asking for contact nos. of the technicians who handles the skycable service of the Senate of the Philippines. Thank you.

my contact no. 0917-3956144

496 norma r mendoza   (28 July 2016 7:32 AM)
Paki check po yun digi box ko wala ilaw.No signal all channels ng tv. MY ACCT NO.611870442...ASAP!!

495 ken texon   (26 July 2016 4:17 PM)
Kelan nyo ireconnect cable ko nung saturday pa ako naghihintay!!

494 edgardo bautista   (23 July 2016 3:57 PM)
gud pm
just like to advise that we have no connection/signal since last night. my account no. 637742590. please expedite my connection/sinal asap.
im trying to ccall your cs in cavite area but the its always busy do you have another landline so that i can call your cs?

493 Pia G. Chuidian   (20 July 2016 2:54 PM)
Dear Customer Service,

I am a subscriber of Destiny Cable-Sky Cable now for four years. My A/C No. is 622220156. Our Sky SD box No. CDSN Serial No. 6987-1993-775 has still not been reset by the service Man Mr. Noel Recoletos who I called since last week. Up to now, the SD Box is still E-16. Please send another service team to pick up the SD Box and replace it with a new one. the S.O. # is 06885233 Type CEDB dated July 08, 2016.
Please call me at 810-98-27 to let me know when they will come. Thank you

492 Mr. Antonio   (19 July 2016 9:07 AM)
I have been trying to call customer service 3810000 but unfortunately I could not get through with one of your agents. I would like to report that for more than 1 week now that we could not access our cable. Please send someone from your service dept.to visit our place the soonest.regards.

491 Marie Cheramie Cornejo   (18 July 2016 11:07 AM)
Hi This is so frustrating it happens every month you disconnect our Internet without warning or informing us and the worst part wala kaming utang its your mistake last april 2016 were disconnected for 5 days every time I text your customer Service do not have the records then now it is happening again I since you do not have our records of payment since last april I will give you the details of our payment; If everything correct I would like a permanent disconnection because I am fed up sa paulit ulit na every month I have a complaint with company you do not have records of your customers its so pathetic kawawa ang mga customers nyo inaabala nyo wala namang utang pero mayabang kayo na magsabi i-settle wala naman akong utang; Disconnect my line permanently and I will promise you na I will file a big complaint about your company I will go to Media and tell them what a lousy company you have. Heres the details:

ACCT NUMBER 638538253



So I believe I am clear na sinasabi ng customer service no i have not paid my april and may, how come me connection ako ng july if i do not pay april and may e bilis nyo magputol ni walang warning grabe. Sobrang pangit ng serbisyo sana mawalan na kayo ng mga customers because mali mali ang sinasabi ng customer service nyo.

490 Angelina Abueg   (17 July 2016 8:25 AM)
good am po. pakiayos po ngayon itong cable line namin kasi walang signal nakalaylay na kasi itong linya na nasa kalsada pakipuntahan na po agad kasi linggo lang po kami andito.

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