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Sky Cable Customer Service Hotline Number
Sky Cable not only offers cable tv service in the Philippines, it expands into providing a fast broadband internet service and an affordable IDD calling service.

Sky is constantly innovating and expanding. Since 1990, it acquires over half million subscribers all over the Philippines with Manila and Cebu as the biggest markets. With its growing number of customers, Sky Cable provides a way to communicate with its customer's concerns and problems.

You can contact Sky Cable Customer Service Hotline Number:
  • (02) 381-0000 (Metro Manila)
  • (02) 636-9292 (main office)
  • (046) 484 4701 (Cavite)
  • (049) 534 1555 (Laguna)
  • (02) 520 8560 (San Pedro)
  • (044) 693 5877, (044) 693 5878, (044) 693 5880, (044)693 1497 (Bulacan)
  • (032) 344-1998, 421-1818 (Cebu area)
  • (032) 345-2278 local 1 (Cebu area)
  • (033) 300-1210 (Iloilo)
  • (034) 432-0051 (Bacolod)
  • (035) 225-1010 (Dumaguete)

Fax number:
  • (02) 635-6406

Email address:
  • skyserves@mysky.com.ph (for current subscribers)
  • telesales@skycable.com (for new subscribers)

You can also contact them through their mobile phone number:
  • 0917-631-0000 (Globe)
  • 0918-863-1000 (Smart)

Do you have any concerns/problems with Sky Cable?
This article was written by under the Directory category. It has been viewed times and generated 482 comments. The article was created on .
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Total comments: 482
482 Aileen yumul   (23-June-2016 8:14 PM)
Good pm, ask ko lang kasi nakapagbayad na ako ng bill nung june 19 kao hanggang ngayon wala pa din kaming cable..yung nakalagay sa monitor no sector found..paki-asikaso naman kasi ilang araw na ding di gumagana cable namin.

481 edna pasion   (23-June-2016 10:51 AM)
please paki deliver ninyo na Statement of Account almost 6 months na di niyo kami pinadadalhan. Paano kami magbabayad kung wala kaming ipresent. Gawan niyo ng paraan. 6 months na kaming walang cable. Aksyunan niyo naman po. Nagrerequest ako parati sa inyo puro kayo wait lang. Yong hotline niyo wlang kwenta. pinaikot ikot nyo lang kami. Sana bigyan nyo kami ng magandang serbisyo. follow up nyo po eto.

480 Annrose buisan   (23-June-2016 8:46 AM)
Anong klase hotline meron ang metro manila skycable 3 hours na ako tumatawag still no available local channel lang meron ako yong iba wala na signal wala namang utang bayad naman bills ko. account # 610506968

479 Joseph Dultra   (21-June-2016 9:47 AM)
WALANG KWENTA ANG HOTLINE NG METRO MANILA...ILANG DAYS Na AKO TUMATAWAG KASO WALANG SUMASAGOT. MATAGAL Na AKNG NAGBAYAD KASO DI PA RIN BUMALIK YONG CABLE KO.

478 revelito v.bautista   (21-June-2016 9:21 AM)
good morning po sa inyo taga sky cable..please do your job na pagbutihin ang serbisyo niyo sa amin dahil it's been quite long time na hindi maganda ang reception niyo sa lahat ng channels namin dito sa batasan...nagbabayad kami ng tama sa lahat ng bills niyo..make sure naman na gawin niyo rin na masaya kami sa serbisyo niyo..but right now its so embarassing and annoying ang serbisyo nyo...kaya please pakicheck nyo naman ang mga signals nyo. freezing at blurry or blard ang mga signals ko dito sa bahay ko kaya please lang..also what kind of contacts ang mga ibiinbgay niyo na hindi naman natatawagan or walang sumasagot. hotline nga tinawag pero walang kwenta. so please fixed this problem as soon as possible. thanks! my account number is 611189028

477 roland sembrano   (20-June-2016 2:50 PM)
please check our subscription account# 648069278

476 Irving   (20-June-2016 1:07 PM)
We're experiencing intermittent problem of our digibox signal. "No input" and does not power-up.
Our account # is 639232336.
We experience the same last May 12, 2016 and hope skycable can resolve asap coz EURO 2016 tournament is on-going.

475 Arvie belarmino   (19-June-2016 10:03 AM)
Please pa-connect po yun account # na ito 613351647 ang hirap po kumontak sa inyo

474 Peachy   (18-June-2016 2:26 PM)
Good day poh..gusto ko po sana magpakabit ng sky cable ano po ang pwedeng tawagan .dito po sa manila thank you po

473 mye   (16-June-2016 1:37 PM)
been dialing your mobile number (091886310000) almost the whole day, sent text messages I got an auto reply that you will contact me after 2 hours but to no avail. Your 3810000 is not helpful as well. I have billing queries please!

472 arlene de la cruz   (15-June-2016 12:47 PM)
Dear Sir/Madam,

This is to request for disconnection of my sky/destiny cable with account number 622454262 effective immediately.
since my work is most of the time out of town, I dont need a cable in my house. Nobody will use it since I live alone. Besides I transfer house often.

I would like to surrender the digi box and the remote control since I will not be using them anymore.

Thank you very much for your attention.

Arlene de la Cruz

471 VAL LEONARDO   (15-June-2016 10:52 AM)
We have no Cable signal my Acct.#signal issues 618034771.Val leonardo

470 freddi162003   (15-June-2016 6:34 AM)
pls check our cable connection w/c were not in service more than a week a ago..acct # 612748306

469 Jude Ricardo D. Eugenio   (13-June-2016 10:53 AM)
Good day! I've been trying to contact your hotline for the past three weeks but your hotline number is not answering my calls. My problem is that my HD channels doesn't have a good reception a month ago until now. Can you please fix my signal or if you don't take any actions re your service I will transfer to other network provider. I want also to upgrade my cable services asap.

468 nepthali mojica   (10-June-2016 8:04 AM)
Greetings !
I want to change my wifi router password, lease give me the username & password for modem authentication so that I can get through the set up side to change my password. Thanks...

467 MARGIE D. AGLIAM   (08-June-2016 9:48 AM)
I want to follow up my application. Its almost 3 weeks of waiting. 3 inspection already but until now no connection.
Please connect it soon because June 13 start of classes. I want my children to used internet.

466 jun   (08-June-2016 7:28 AM)
Good morning Ma'am/Sir,

Please update my skycable subscription we only have two channels right now ABS-CBN and GMA7. Our subscription is plan P500 and all bills are being paid.

Looking forward for your prompt action regarding this concern.

Thank you very much.

465 Maria Theresa Rustia   (07-June-2016 7:31 AM)
Since last Sunday, June 5, 2016, wala cable signal. Trying to reach the assigned concierge, there's no one answering the phone. Kindly fix the problem asap. Thanks

464 Ma.adeline ibay   (05-June-2016 10:07 AM)
Good day ma'am/ sir.
Regarding po sa cable namin till now wala pa po
Fully paid na po ako.salamat godbless

463 reynaldo b dacles jr   (04-June-2016 12:08 PM)
there is a problem in my cable. i made a late payment for two months but now i already paid sence may 24 2016 but until now only local channel was functioning my cable is not working in international channel what should i do please. help me.

462 nepthali mojica   (03-June-2016 4:51 PM)
Greetings ! pls give the username & password for the modem authentication required for set up, because I want to change my default password on my wifi router. thanks...

461 dante del valle   (02-June-2016 6:27 PM)
i just subscribe to dual def 299 and my digibox was installed last may 31, 2016. today, june 2, i am not getting any channels. the screen message says i am not subscribe to this channel. please check my connection and/or subhscription. thanks.

460 gretchen romero   (02-June-2016 9:45 AM)
Kindly improve your very poor customer service please. No one answering to my call. Assigned account manager number is unattended.

459 Ma. Nerizza L. Berdin   (31-May-2016 8:21 AM)
Iam skycable user but I got a problem with my internet connection with bayantel. The signal is so poor we've been experiencing the problem for a month and Iam planning to avail of your promos. Please advice me before I terminate my plan with bayantel. I will not take a second thought of losing my landline.
Thank you and more power

458 JASMIN M. DE LEON   (28-May-2016 1:17 PM)
Hi, I would like to upgrade my subscription. Acct #654203490
Hoping for your immediate response...

457 Maria Franco   (25-May-2016 11:49 PM)
I would like to request your company to relocate your cable wires that are hooked up to a post located inside my property in a subdivision in Lahug. I would like to remove the post as soon as possible as it is an obstruction. Thank you for your attention.

456 Michelle baltazar   (23-May-2016 10:34 PM)
Hi Mam/ sir do u have a sky cable area in Aliang Martires Cavite..we are just move in there.. how can we apply what is the requirements, how much the installation and monthly Fee..Response Soon thank you.

455 Levi Daffon   (23-May-2016 9:55 AM)
My account number is 639534243, supposedly my bill payment is only 499 then why is it that as of month of May my bill payment is 549.

454 Marcelina Estares   (20-May-2016 11:11 AM)
My acct.no is 663016857 i just want to know were is your office here in metro manila

453 Michael Richardson   (20-May-2016 10:54 AM)
MICHAEL RICHARDSON
L17 B59 FALCON STREET
COUNTRY HOMES
CABANTIAN
BUHANGIN
DAVAO CITY 800

DIGIBOX INFORMATION
SN: 15154002670030041
MAC: 68DB6747EC86
SC ID: N 7070 6384 62 8

We are currently not able to receive any channels on SKYCABLE and according to the message on the screen, it is obvious we have been disconnected.

However, this is NOT what I am complaining about.

Although we were connected last year, the connection has always been intermittent, and un-useable most of the time.

But even that is not what I am complaining about.

1) WHY HAVE WE NEVER RECEIVED ONE BILL.

2) WHY ARE THE SKYCABLE CUSTOMER SERVICES GAISANO MALL DAVAO CITY (JP LAURAL) TOTALLY UNABLE TO HELP US, EVEN THOUGH IT WAS THEY WHO ARRANGED OUR CONNECTION.

3) WHY ARE THE ABOVE TOTALLY UNABLE TO PROVIDE US WITH ANY PROOF THAT WE ARE EVEN SKYCABLE CUSTOMERS!

We have visited them on several occasions and always they seem reluctant or unable to throw any light on our problem.

Thank you in advance for your reply.
Michael Richardson

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