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Sky Cable Customer Service Hotline Number
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Sky Cable not only offers cable tv service in the Philippines, it expands into providing a fast broadband internet service and an affordable IDD calling service.


Sky is constantly innovating and expanding. Since 1990, it acquires over half million subscribers all over the Philippines with Manila and Cebu as the biggest markets. With its growing number of customers, Sky Cable provides a way to communicate with its customer's concerns and problems.


You can contact Sky Cable Customer Service Hotline Number:

      > (02) 381-0000
      > (02) 636-9292 (main office)
      > 09173702545, 09276451292 and 09172431045  (Luzon area, Cavite)
      > (032) 344-1998 (Cebu area)
      > (032) 345-2278 local 1 (Cebu area)

Fax number:

      > (02) 635-6406

Email address:

      > skyserves@mysky.com.ph (for current subscribers)
      > telesales@skycable.com (for new subscribers)

You can also contact them through their mobile phone number:

      > 0917-631-0000 (Globe)
      > 0918-863-1000 (Smart)

Do you have any concerns/problems with Sky Cable?

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Total comments: 3491 2 3 ... 23 24 »
349 Edmund Prieto   (02-September-2015 9:08 AM)
Our skycable has no signal for about 3-4 days now when I noticed it, im calling as well the hotline 381-0000. The areas in Quezon City mentioned to be having technical problem does not include our area. Hoping that the problem could be fix as soon as possible.

348 DAISY D. DELLOSA   (01-September-2015 9:46 PM)
Is it true that I cannot change the possword in my internet connection? The man who connected from your office says it cannot be changed, which I find strange as I have had other internet, and I was able to change my password.

347 edwin salumbides   (29-August-2015 8:54 AM)
dear skycable-cebu,
i don't have any signal right now? i have been dialing your hotline for customer services here in cebu for more than an hour to no avail...it's always giving a busy tone,pls help my cel. is 09255005570 thanks

346 danilorivera1961   (23-August-2015 9:50 PM)
May I have the honor to request from your good company to install and or provide us skytv box services. For your information sometime on the first week of August the services of Destiny Cable was cut-off and or stop their cable tv services it was almost three weeks from now and according to the personnel (skytv) who uninstalled the cable tv along Edang St. Pasay City that we the subscriber of Destiny Cable (Sky Cable Corporation) will be the first priority to be installed by SkyTV Digi Box since Destiny Cable is within your corporation and we are expecting the immediate replacement of the services right after the Destiny Cable was pulled-out or cease their operation but to no avail . In this regard, I am requesting your good company the installation of SKYTV Digi Box and your immediate action in this matter is highly appreciated. CORAZON D RIVERA # 306 Edang St. Brgy. 149 Malibay, Pasay City with DESTINY CABLE Account No. 621822985

345 James Yulo Chi, Jr.   (14-August-2015 10:23 AM)
5 days trying to contact your hotline 3810000. no avail, also all cellphone numbers listed no answer. Very poor service from your end. very poor customer service. how sad for subscribers like us.
my mobile : 09228080868
landline : 2966160

please get back to me,

a paying customer with no service.
james y chi

344 jasmin padro   (12-August-2015 11:53 AM)
Chek f connection sa taguig phase 2 pinagsama

343 Ehmil   (27-July-2015 7:28 AM)
Hello SKYCABLE,

Please visit my house @ 648 Lanzones St. Napico Manggahan Pasig City since the internet that you installed were still lagging and most of the time I cannot surf even though it says connected. I purchased 5mbps and when I did a speedtest, it drops to 200 ping and .5 - 1.5mbps? Is this a joke??? Please visit my house to tweak it or else I'm going to disconnect w/ your service. This is my 2nd day using it and I'm not very satisfied w/ your service.

342 Elisha Fernandez   (27-July-2015 7:24 AM)
I'm here in goldenvillas subd. Carsadang bago imus cavite I want to inform that our connection is too slow and sometimes no connection at all. Please I need your immediate response as fast as you can. I paid my bill regularly so i deserve a good service from you. Anyone can i contact personally regarding this matter. Thank you.

341 Mark   (17-July-2015 10:06 PM)
Hi there... im having a concern about our connection its just got slower since we have it now for 1month after we paid our first payment we suffer from this slow connection even my Facebook is so HARD to open plsssss we need your immediate response to this problem...

-we have it connected last june 5 2015....

340 marcelina pinili   (14-July-2015 10:56 AM)
I am from Imus, Cavite. every time I have a complain, no one answer the phone I have 4 different numbers of your office/hotline nobody cares to pick it up.My complain is ;the cable is not working, do you have a problem? There's no typhoon in Cavite, how come we don't have.Kindly attend to this matter.

339 arrows   (12-July-2015 3:52 PM)
in my home in 89 d champaca western bicutan untill now ni signal start on monday hope will solve the problem... more power sky cable

338 Kent   (11-July-2015 1:00 PM)
We are currently paying for 5mbs yet still lagging. I tried to turn off the Wifi but it's doesn't help at all. The ping won't go down.Is this a joke, skybroadband?

337 jayson isip   (11-July-2015 0:43 AM)
i just want to inquire regarding our connection..i live at fortune marikina city.champaca street.we have no signal since yesterday in the morning.what causes this and can you please give me at least an idea on when you will can solve the problem if theres any..we depend a lot on your good programming..more power

336 Wendy Bianca Omega   (10-July-2015 8:31 PM)
I would like to complain regarding my internet connection because until now, I cannot connect pa din. I hope you'll reply and fix this problem. Thank you!

335 margarita c.gabiano   (10-July-2015 12:32 PM)
hi sir/maam,

kindly check our internet connection account #650151305, we have no internet access.
hoping for your Immediate response.

thanks,
marge

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