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Touch Mobile (TM) Customer Service | Hotline Number
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Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.


Using your cellphone or iphone you can call TM Customer Service Number at  808.


You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 11441 2 3 ... 75 76 »
1144 kitty   (06-July-2015 3:21 PM)
every morning i register the promo of this tm simcard "UNLICALL15" for example i registered at 9am in the morning.. but 2pm is coming i cant call untill 12midnight..whats wrong with this

1143 Abbygail   (06-July-2015 7:01 AM)
I lost my sim bed and i have to know my puk code. What will I do? :( Help me pls :(

1142 jared   (04-July-2015 3:35 PM)
good afternoon can i ask the network key of the touch mobile

1141 LOTIS   (03-July-2015 5:47 PM)
GOOD EVENING! BY THE WAY I HAVE PROBLEM BY SENDING MESSAGE IN TM, ACTUALLY I CAN RECEIVE CALLS AND TEXT MESSAGE BUT I CAN'T SEND A MESSAGE, THE QUESTIONS IS HOW CAN I SEND ?THERE IS NO PROBLEM BY THE SIGNAL..HOW CAN I DO?PLEASE........
PLEASE I NEED THE FEEDBACK ..I NEED ASSISTANT

THANK YOU!

1140 maria isabel t. perales   (03-July-2015 2:05 PM)
i load 30 pesos last night July 02 2015.....the next day ive got zero balance...whats going on here and i cant even talk to the customer service where did my load go...???????

1139 jane argote   (27-June-2015 7:23 AM)
im using your network for almost a year now...and im very disappointed with your promos...im loading weekly for the facebook promo but it seems your net having problems with the connection..very annoying..i cant even call your customer service...whats the problem in you guys???

1138 Eunica Babingao   (26-June-2015 10:28 AM)
I can't connect to mobile data.. what should I do?

1137 Ceferino Jr   (24-June-2015 12:35 PM)
Dear Sir/Maam:

I would like to roam my TM simcard number 09352799625 on Friday, June 26, 2015. I will travel to London, England on June 27, 2015. Thank you.

1136 charly jay   (22-June-2015 5:59 AM)
why i cant text and receive messages? even i put my sim to other cellphone?

1135 Ameran   (19-June-2015 5:50 PM)
There is no option for a Customer Service Representative in calling 808.

1134 hamoud ebrahim   (18-June-2015 11:59 AM)
Hello! I have an problem on my touch mobile sim, my sim can't recieve any text messages but i can send message and i call other mobile number, please help me how to fix that? My sim can't recieve any message.

1133 Joymefer   (15-June-2015 10:22 PM)
hi! Goodevening :)
i have a problem about my sim card. My little sister accidentally open and click the sim lock. Now, i forgot the puk of my sim and I lost the card of my sim where the puk was printed. please help me thanks.

1132 Christian Cabatay   (15-June-2015 11:02 AM)
Why i wasn't able to speak to your representative. As they always say call 808 then i can now speak with. But there is no instruction that i. I can talk to customer service representative. Please.. Update your call system.

1131 Hiz   (12-June-2015 11:33 AM)
Hi! I had a regular load worth 100. Then I subscribed to C20 and had a balance of 81. But then just this morning when I checked my balance, it is now 21. Kindly help. I need to take back that 60 pesos load immediately :( Thank you for your consideration

1130 minda   (11-June-2015 2:33 PM)
good day! my daughter left for LA and I just want to roam his cp. what will I do? thank you.

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