Home » Articles » Directory

Touch Mobile (TM) Customer Service | Hotline Number

Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.

Using your cellphone or iphone you can call TM Customer Service Number at  808.

You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.
"Touch Mobile (TM) Customer Service | Hotline Number" was written by under the Directory category. It has been read times and generated 1732 comments. The article was created on .
Rating: 2.0/11
Warning! When posting comments, strictly observe correct spelling. Avoid incomplete words such as TY (as Thank You), Pls as Please, gud as good, dpt as dapat, etc. You can comment in English or Tagalog. If you will not follow this simple instruction, your comment(s) will not be accepted or published.
Name *:
Code *:
Total comments: 1732
1732 Jasmine Sta. Cruz   (23 May 2017 10:52 PM)
Nagregister ako ng CA20 kanina and nareceive ko yung confirmation message na unli na daw ako, how come na hindi ako matawag? I tried calling 808, pero walang option para makausap yung representative nyo. Please fix this!

1731 april barcellano   (23 May 2017 2:22 PM)
bakit madaling maubos ang load ko..halos everyday na ako magload dahil palaging ubos na load ko.pag nagbalance ako nabawasan na ng diko naman ginamit..tuwing magload ako 7pesos na un mawawala..paki ayos naman po..

1730 Emmalyn Mirando   (23 May 2017 7:51 AM)
goodmorning po,nag register po ako kagabi ng CA10 then nagreply ang 8080 nakaregister n dw po ako,pero until now di ako makatawag at makatx..importante pa naman yung tatawagan ko at itetext..panu po yun?maya expired na lod ko..di ko man lng nagamit..please pacheck naman po..thank you..

1729 Lyza Tisado   (22 May 2017 3:54 PM)
I tried calling 808. I entered my 11 digit number since it asked for it. But it says my number is invalid. I tried doing it again for a thousand times already but it gives me the same response.

1728 Mylene Casidsid   (16 May 2017 12:00 PM)
oi anu ba naiinis nako .. wala namn makausap na customer representative sa 808 takte .. nakakainis laki na ng bawas nio sa load ko

1727 Eaj   (15 May 2017 6:19 PM)
Ano bang klaseng customer service meron kau? Tawag ako ng tawag sa cs ninyo pero walang sagot ng dededuct lng ng load! Check nyo system nyo!

1726 Leonard C. Galang   (15 May 2017 2:56 PM)
Anu ba naman klaseng service provider kayo, nag load ako ngayon ng gs50 pro hangang ngayon dipa ko maka connect,pero dumating na confirmation na registered na ko, ayus ayusin nyo naman service niyo,lakas niyo na nga kumuha ng load na extra yung simpleng lakasan niyo lang mga signal pati net speed niyo di nyo pa magawa.

1725 Monabelle Salaan   (12 May 2017 5:04 PM)
Your customer service experience sucks! I called 808 to talk to someone and there's no option for me to do it. Your system keeps on deducting my load even if I didn't consumed it.

1724 Aya   (08 May 2017 1:28 PM)
hi, po TM...
i redeemed this reward and I don't need it anymore. How to STOP it.?!
I'm already annoyed and mad beacause you're already stealing my load.
I used this reward to text a friend to got me loaded. my friend received my call and I have received the load. Now, I cannot register to my desired promo because of this reward.
It says it still needs to expire before I can register to another promo, when in fact, I already used all of the reward...
Now, just for a minute, on my P15 load it says only P4 left.
HOW COME.????!!!???

kahit yung pag STOP na lang ng REWARD.
PS. hindi po gumagana yung TMREW OFF, TMC3 STOP, TMC3OFF, at TMREW STOP to 8080.
ano ba.? I also to emailed talk@globetel.com.ph

1723 Rush   (07 May 2017 8:51 PM)
Paano ba makokontact ang tm customer service number na 808 kung walang signal?!? Bakit kc biglang nawala yung signal ng tm ko? Akala ko sa location lang, lumabas na ako at nagtry ako na iturnoff and on ang phone ko wala pa rin nangyari.

1722 Leny   (06 May 2017 4:52 PM)
Yung isa ko pong tm sim 09066000098 ay bigla po nawalan ng signal kaya hindi na magamit.Hindi mapaloadan kasi nga po walang signal. Tumawag na ako sa customer service ang sabe within 7 days magkakasignal na pero mag follow up pa rin daw pero paano ko mgpafollow up ang hirap na tumawag sa 808 operator lang sumasagot....please lang po paki fix naman po yun sim ko. Importante lng po un number na iyon. Salamat po

1721 angelo   (05 May 2017 6:50 PM)
Gud pm maam/sir ask q lng po na hack po kasi yong gmail account. Andun po naka connect yong mga online games account. Gusto ko po sana makuha ulit yong gmail account ko kaso kaylangan ng verification code na galing sa mobile # ito po yong # ko dati 09367552948 kaso nag expire na sim ko panu ko po makikita yong verification code eh di na po gumagana yong mobile sim ko. .sana matulongan nyo po ako maraming salamat po.

2 account ko po ang ninakaw ito po yun:

1720 Nicole Shin   (04 May 2017 6:08 PM)
Gusto ko lang pong malaman kung sinong owner ng number na ito: 09177575008

1719 ronel chu   (04 May 2017 5:15 PM)
bakit poh di aq maka recieved ng msg.... pasuyo nmn po dami kasi importanteng bagay na tinitxt sakin salamat po

1718 Valdo   (02 May 2017 3:16 PM)
tanong lang po... bakit po nawawala yung regular load ko once na nagregister na ako sa call & text promo?
yung sobrang regular load lagi nalang nawawala?

1717 Aislinn Tan   (02 May 2017 11:12 AM)
I have been an avid user of A20 wherein i can call globe and tm number for free unli plus unlitxt to all network for free. And i extend it everyday. Recently i was quite surprised to find out that my balance from 50.00 reload yesterday is only 12.00. As per my understanding to extend will only cost me 5.00 per day. May I know why my balance was swiped put suddenly? This happened twice already. All my calls were to globe since all my friends are also using globe sim

1716 Prim Lirazan   (28 April 2017 0:15 AM)
Hi. I can't send messages, and can't do calls. I still have load and I'm even registered to a call & text promo. Please help. Thanks.

1715 Jaymar Kevin Padayao   (26 April 2017 8:36 PM)
hi, i can't send messages, the error message is, "no service center". pls help

1714 Dens   (25 April 2017 8:24 AM)
Selling affordable internet for tm subscriber,pm me.09272592131

1713 Ceejhaye Lopez   (23 April 2017 3:04 PM)
Hello Tm,

Kakaload ko lang ng 15 pesos sa tm ko bakit sabakit sabi ndi daw enough ang load ko sa tm e kakaload ko nga lang ng 15 pesos ngayong 3pm lang, paki balik ang loload ko kailangan ko yun load q at bat hindi ako mama kontak sa customer service w/0 load pede naman dati kumontak Kapal ng mukha ninyong mga operator ibalik nyo load ko kaya nga ako nag tm dahil hindi nangangain e tapos bigla kakainnin load ko tang ina ninyo tm ibalik nyo load ko letche kayo mga hayup mandurugas.

1712 Jackylyn lara   (23 April 2017 10:16 AM)
Please deactivate my sim card number 09268048482 i lost my phone and sone else use it...kindly deactivate please...

1711 Axl   (20 April 2017 5:15 PM)
Walang pumapasok na load.hindi matawagan ang simcard ko at wala dn ako marecive na txts.ano banangyayare sa network nyo.imposibleng sira ang sim ko dahil nagamit ko pa kagabe at nakakarecive ako ng data connection

1710 Elleine Gold   (20 April 2017 7:43 AM)
Good day,
My sim card had been notifying me that I can have "Emergency calls only" since yesterday.. I dont know why It has come to this and I had load the other day. Please help me reactivate or restore my TM signal/ network.. It is very important to me since all my important contacts is here..

This is my TM number (+63) 9355545853 . Please resolve this problem as soon as possible.

Thank you.

1709 Jexter Magpantay   (17 April 2017 8:40 AM)
Hindi ako makapagregister kagabi pa

1708 billgorman37   (14 April 2017 11:55 AM)
Here spelled correctly is the operational name of TM Telecom: Thieves. When you put a load on a TM number and you find when you get home that your balance is 0.0. And you do this again and yet again with the same result, so you call 211 and they have to hook you up to TM services, and TM apologizes for the inconvenience, promises not to do it again, but does not restore the money taken, and you reload again, and the take again, and apologize again and promise not to do it again but don't restore the money, AND THEN EXACTLY EVERYTHING ALL OVER AGAIN TODAY tho we haven't called yet but we know the behemoth corporation's response will not change one iota, we correctly call the corporation's action THIEVERY and the corporation itself, THIEVES. Rebut please, TM, you have the stage.

1707 melito jose   (10 April 2017 2:12 AM)
Good day,

Please, restore my TM number signal/ network, I had been a subscriber of this telecommunication network for almost 7 years and subject my patience with its promos (call/ text/ data etc.), though how much it cost me trouble by its habitual poor and unresponsiveness network signal, and now it came to this point that my network is totally gone. It stared a week ago (March 29, 2017) when its signal started to fluctuates in its very low set's and last Thursday (April 6, 2017) the signal/ network was gone. I've done everything just to recover my sim cards network by means of placing it for rest (pulling out from my phone sim card-cartridge) and using another device (phone/ mobile) but it still unable to return in normal way, i even tried to open my spare Republika ng TM-Prepaid Sim Card for comparison but it also emits the same problem. The mobile phone that I used is in good condition, well in fact that other network like Globe and Smart/ Talk'n Text networks work sufficiently such as sms, calls and data/ internet services are concern. I have decided to sent this message to your office hoping that you will grant my loyalty for past 7 years and grant my request to fix/ reactivate my network in its excellent condition again..

This is my Republika ng TM-Mobile Number (+63) 9061476790-old / (+63) 9755188060-spare. Please kindly resolve its current problem as soon as possible (open for a relevant solution regarding with the sim cards network/ signals) and I'll waiting-hoping for your quick response to the matter.

Thank you

1706 Pauline Lingapin   (09 April 2017 6:07 PM)
Good day! Please, reactivate my TM number, I done everything just to recover my sim but I was failed to return in normal way so i have decided to sent this message on your good office hoping that you will grant my simple and humble request to reactivate again my number. Thank You. This is my Mobile Number 09753178348. Please Kindly fix it if there's a problem on it. I an waiting some Important calls and messages. I'm hoping for your response Thanks!

1705 kenneth   (08 April 2017 11:22 PM)
Bat ganyan nawawala mga load ko pag may natitira akong load.. pakitawagan naman ako dko kau macontact!. 09758600009.

1704 jong pascual   (06 April 2017 12:54 PM)
I loaded and registered for easy plan 149 last April 1, 2017 3:17 p.m., I received a confirmation that my TM Easy Plan is active (with unlimited calls and text to TM & Globe), but I noticed that every time I call TM & Globe numbers there's a notification that my load are being deducted, How come? when I have a unlimited call & text? What surprised me more is that it only lasted until today April 6, 2017. Why is this happened? I felt being robbed of my money! this is a plain and simple scam. Need your explanation for this. my # is 09352161844 (Juanito I. Pascual Jr.)

1703 jaferson p guade   (05 April 2017 9:23 AM)
Good morning ma'am/sir. Kindly reactivate my TM number since this was my number for almost 9 years and i do not want to acquire new one. last week i have notice my phone indicating insert sim card so i done everything just to recover my sim but i was failed to return in normal way so i have decided to sent this message on your good office hoping that you will grant my simple and humble request to reactivate again my number since i was loyal for almost 9 years in using this Mobile Number. Thank You. This is my Touch Mobile Number 09269162820. if you have some queries or you need to know some information try to reach me on my email address. Thanks and more Power.

1702 Ann Sindayen   (03 April 2017 10:25 AM)
I have a problem on my simcard. Active naman to, Pero No service ang lumalabas kahit ilang beses pa ako magreset ng phone, Please Kindly fix it if there's a problem on it. I an waiting some Important calls and messages. I'm hoping for your response Thanks!

1701 Denny   (02 April 2017 7:35 AM)
kindly remove any subscription that my number 09756085226 is subscribed to.

Thank you

1700 Rosales   (30 March 2017 11:24 AM)
kindly remove any subscription that my number 09753875966 is subscribed to.

Thank you

1699 Fernando   (29 March 2017 2:20 PM)
kindly remove any subscription that my number 09068187069 is subscribed to.
Thank you.

1698 ranie   (29 March 2017 10:59 AM)
grabe naman ??????? pakibalik yung balance load ko sa sim ko pinaghirapan ko yun tapos kukunin nyo ??

1697 ranie   (29 March 2017 10:58 AM)
dear costumer service grabe kayo bakit nyo kinuha yung mahigit 280 balance ko ano yan vat !!!!!!!!!!1 pakibalik nyo nga !!!!!!!!!!!!!!!!!!!!!!!!!!!

1696 Napthalie Zamora   (29 March 2017 9:29 AM)
Good day. I have been using the A20 promo for months now at wala akong problema until this morning. Tumawag ako sa isang number at na icharge sya sa remaining load ko. I tried checking baka ibang network ang mayroong code hindi naman ako nagkamali. Bakit ganoon? Dalawang beses nangyari ngayong araw. Hindi na ba kasama ang glibe numbers sa promo?

1695 Rei Bambalan   (25 March 2017 10:38 PM)
This is the first time I used your unlicalls service for an important thing and you just fucked up! Kahit nakaregister ako nun hindi ko masyadong nagagamit. Ngayon ko lang ginamit pinagdamot nyo pa? Thumbs down!

1694 Rei Bambalan   (25 March 2017 10:36 PM)
Poor customer service! I can't even contact you to express my disappointment over the phone! Bring back my unlicalls now! I emailed you! You should respond as soon as possible!

1693 Rei Bambalan   (25 March 2017 10:31 PM)
I did not exceed my limit! This is ridiculous! You advertised it as unlicalls when you can't even stand your words! I spent a lot of money with your services but you just ruined my trust! Fix this now!

Naku, Ka-TM! Ang iyong unlimited calls to Globe/TM ay may mataas at di pangkaraniwang paggamit ng tawag. Ang iyong mga susunod na tawag ay macha-charge sa iyong ibang call promo o ibabawas sa iyong load kung wala ka ng ibang promo. Para mag-register sa ibang call promo, dial *143#. For more info, visit www.republikatm.ph/fup. Salamat!

1692 JECAHMAE S. JIMENEZ   (24 March 2017 2:40 PM)
I got a problem sending messages. Kailangan pa na 2x isend para masuccessful ang sending. So, last monday, nagdownload ako ng GO SMS at yan ang ginamit ko but ganun din hindi masend ang messages kaya binalik ko sa dating Messages ang ginamit ko. Nakasend na ako sa TM at Globe but sa Smart ay hindi na. Anong gagawin ko to resolve my problem now. This is my tm number 09759811425. Thanks Po!

1691 JECAHMAE S. JIMENEZ   (24 March 2017 2:35 PM)
Why can't i send any messages to a smart number even if i have enough load?

1690 Kim   (23 March 2017 1:05 PM)
How to unsubscribe the tmc5 promo?? I can't register to another promo.

1689 eleanore   (21 March 2017 9:10 AM)
please help me reactivate my zim card 09554409584..please..thank you

1688 Rhen   (21 March 2017 8:57 AM)
Almost every other day ako nagr-reload for 50.00 and other than extending my Combo sa 8080 wala na ako iba subscription or other network calls. I tried to search for TM Hotline # pero wala ako makitaan and I need to complain about the issue and I hope I will be compensated with this!

1687 eleanore   (21 March 2017 7:31 AM)
please help me activate my zim number +639554409584 it was de activated.please.thankyou

1686 mark   (19 March 2017 9:16 PM)
how to unsubscribe to tm reward tmc5 fucking bullshit this promo i cant regstrd onther promo because of this bullshit reward

1685 lean   (16 March 2017 3:32 PM)
I'd tried to register GOSURF50 via *143# and activate it afterwards but still can use the the internet on my phone so i check the status of my subscription and got a message the i cant use the registered promo since i was still enrolled to a different promo?! how come that registration was successful if im still on a different offer?! i want my load back!!!

1684 Marii   (14 March 2017 4:05 PM)
Hi! I've been having troubles availing your call and text promos such as; CA, UA, CU, etc. Everytime I try to register I would get a reply saying that I'm still registered to the same promo and I still have to wait for my subscription to expire before trying to register again or I'm still registered to a promo that can't be used with the other promo but the problem is I'm not registered to any other promos. I know it'll be easier if I'll just avail a new sim but I'm using my number to access my social media accounts so I really need to have this fixed. Here's my TM number: +639066413779

1683 Rejean Torrente   (12 March 2017 2:00 PM)
Hi may problem ako sa sim ko ng tm bigla nalang nawala ang signal please help me to fix ..here is my number 09354394938..kailanvan ko cia ma retrieve kasi ginagamit ko cia for business purposes..thank you

1682 Mae   (09 March 2017 6:05 AM)
Dear TM.
Kindly please fix your server. I really need to use it now.

1681 budel   (09 March 2017 0:49 AM)
hi pano po ba gagawin ko na lock po yung simcard ko puk code po yung hinahanap

1680 Mae   (08 March 2017 7:44 PM)
It seems like you have a usuall issue about outgoing calls and msgs. I need to text and call today but its not working. Of course i have load and tried to fix my phone for several times but it still doesn't work. Can you please avoid doing this for ur customers? Its very disappointing.

1679 Bless   (07 March 2017 2:19 PM)
Greetings customer service!

I just wanna ask why is my phone number is invalid whenever assign up for phone number verification. Can you please help me. What should i need to do?
(095555-06812) I bought this sim card last month February 10,2017 .. I expect for your fast reply~ Thanks

1678 Ellaine   (03 March 2017 3:21 PM)
Hi, ask ko lang kung ganon po ba talaga yung GOSURF50. Ang nakalagay is with unli texts yung una gamit ko gumana pati unli texts ngayon pang 3rd na register ko hindi na gumagana wala pang freebie. Sana magawan nyo ng paraan. Reference number 1488528026277

1677 Gie   (03 March 2017 3:07 PM)
nababawasan po lagi load ko dahil sa 2626, paki ayos naman po. eto po number ko 09161503719.

1676 James   (03 March 2017 12:30 PM)
Kinakaen po yung load ko po
Etu number ko 09265176749 lage nalang po e noh
Sana paki ayus naman po thanks

1675 rachelle   (01 March 2017 12:54 PM)
I registered on C20 tm 120 minutes call to globe/tm/abscbn plus unlimited txt for 3 days. but since i've registered yesterday Feb 28, 2017 i haven't used the promo from the time i registered until today. I was even charged with my call to globe network yesterday even i am still registered with the promo. Until today i had never use the promo and when i check status it says i am still registered to C20 promo but even text messages failed to send. Kindly help me with this matter..Thanks and have a nice day..
My tm number is 09263822475.

1674 Jellica Veriña   (01 March 2017 2:08 AM)
Dear Customer Service,

Good day!
I just load yesterday and register to TMPlan150 to 8080. Unfortunately, i got a text message and it says that it is only valid until today.

Is that so? Even if I just have the prepaid load promos from Feb. 16 to Feb. 27?

It turns out that my 150 pesos was used for only a day. :(
Please help me on this.

Jellica Veriña

1673 Jekz   (23 February 2017 7:28 PM)
Hi! I would like to ask about my sim card, my number is not valid whenever I log in my number on jobstreet or on viber, even though my number is still working and still using it on text or call.

1672 CHARLEEN RODRIGUEZ   (23 February 2017 10:09 AM)
Dear Customer Service,

2910 is laways text to my cp number & then nababawasa na yong load ko ng 2.50/ text ng 2910. Please STOP.

1671 CHARLEEN RODRIGUEZ   (23 February 2017 10:07 AM)
Please STOP texting to moy mobile phone of 2910 because always deduct my load.

1670 Maribeth javier   (22 February 2017 11:41 AM)
Nakakainis bakit ilang Raw ng kinakain un load ko. Tumatawag ako sa 808 not enough load, e diba free call yun?

1669 marge   (22 February 2017 8:24 AM)
Hello po bakit hindi ako makapagbalance inquiry using *143#? Ito po ung number ko 09553503556. Hope you can fix this soon :) Salamat po

1668 Maria blessing bicos   (20 February 2017 2:28 PM)
Naka ilang dial nako sa 808 walang menu for a custoner service.. anu ba yan! Hindi ako nakakreceived ng messages for almost 4days.. lahat na ginawa ko pinatay cp.. ano ba nangyayare.. tapos kakausapin ung representative nyu pahirapan macontact.. kpag nilagay no 2 for network and signal automated voice lang un maririnig ko.. call me at 09168316744 kung may concern kayo sa mga customers nyo!

1667 jenny maica ocoy   (19 February 2017 6:35 PM)
hello po .. tanong ko lang po kung magkanu yung babayaran ko sa replacement ng sim card po .. i want my old number po but nawala ko po yung sim ko .. please help me po .thanks .

1666 Miguel Rivero   (16 February 2017 7:23 PM)
3 beses na ako nagpalaload sa number ko na 09955071213.
Wala pa pong pumapasok na load kahit piso. Pakibawi po yun load ko bali 66 na gastos ko dun. Bawiin niyo yun load or lilipat ako ng sim. Kasi kung tutuusin matagal na ako naasar sa tm kasi ang lakas kumain ng load. Pakibawi po lahat ng gastos ko. Salamat.

1665 ronalyn corpuz   (16 February 2017 7:09 AM)
need help po. n black yong sim ko nag input ako ng puk number but still ayaw gumana

1664 Pau   (16 February 2017 7:07 AM)
Hi their Ive just did to PUK my TM SIM could please help me to get my code
Kindly please help me, it's been a year since I brought this sim, here's my number

1663 Athena De Villa   (15 February 2017 8:38 AM)
Hindi ko na maiwanan yung regular load ko sa phone dahil every time na mangyayari yun nawawala na sya kaya hindi na ako makapagregister sa C20. Kagaya ngayon Kakapaload ko lang pero after 5-10min hindi na ko makapagregister dahil hindi ba sapat ang load balance ko naging 10php na lang sya then after 10mins 0 balance na. Hindi ko lubos maisip kung bakit ganun samantalang wala naman akong naiisip na magiging dahilan para kuhanan niyo ako ng load dahil hindi naman ako nangutang ng load sa tm or whatsoever. Ilang beses ng nangyayari to sa akin almost 100 na nawawala ng load. Palagi na din akong nagpapaaload ulit sa twing nangyayari to dahil wala akong choice. Sinusubukan kong tumawag sa customer service niyo pero walang dial para makausap kayo directly. Kaya if ever sana mapagtuunan niyo to ng pansin dahil sa nababasa ko sa mga comments? Halos iisa lang pala nirereklamo namin. Sana maayos niyo to as soon as possible. Thank you.

1662 Myrna   (14 February 2017 8:58 AM)
Hi! I have a query regarding with my mobile number. I can use call/data browsing but I can't receive or text any messages. Why is that? Does my incoming and outgoing SMS is turned off? Could you please fix this. This issue just happen starting february2017. I can still use SMS last january2016.
My Tm #: 09066484460

I hope you can fix this in no time as I am using my number for important matters.
Thank you.

1661 BeaLink Mercado   (12 February 2017 11:06 AM)
Kaasar. Paano ba tanggalin ung isang promo? Sabi "registered promo" pero hindi ko matanggal kung anong promo yun.

1660 Bernadette castillo   (12 February 2017 10:39 AM)
Can we talk to a LIVE customer service representative not an AUTOMATED MACHINE!
Lots of concern, poor service quality esp. internet!!

1659 Jell   (08 February 2017 9:07 AM)
Nag paload ako ng 25 pesos sa 7/11 kaninang umaga (8:50 am). mga 9:30 am nung nireregester ko na para sa unli txt sa lahat ng network (UA10 - 8080) ay hnd na ako makapag register. insufficient balanced na daw ang pinaload ko. paanung mangyayari un eh hnd ko pa naman ginagamit ung load sa kahit txt or call. bakit nangyari ung ganun? grabe naman ang service na ito. kaya pala nag dadalawang isip ako kanina na mag paload dahil ganito ang mangyayari. pls do something para sa load ko and i need ng explanation kung bakit nangyari ung ganito at kung bakit ganito ang service nyo? pls. thank you...

1658 trublu   (05 February 2017 10:03 AM)
Nagredeem ako ng ca20 for 3 days. Nagamit ko lang sya ng one day pero the next day hindi na ako nakakatext at tawag. Ano pong klaseng serbisyo meron kayo? May redeem rewards nga kayo pero limited din ata yun service. Parang go surf lang, sabi unlimited surf for one day. Pero may limit pala. Nakakabwisit kayo. Republika ng KALOKOHAN!!!!

1657 Elle cher   (03 February 2017 4:36 PM)
Do something about it please.Hindi ako makatawag at makatext

1656 Elle cher   (03 February 2017 4:29 PM)
Bakit hindi ako makatawag sa tm at makapagtext.kahit may load ako

1655 gabriel francisco   (03 February 2017 11:59 AM)
salamat po,

1654 gabriel francisco   (03 February 2017 11:57 AM)
hi good afternoon po, tanong ko lang po kung pwede ko po bang magpa-replace ng no.# kasi po nawala po ung cellphone ko

1653 ravenash   (03 February 2017 5:31 AM)
Hi! I have a query regarding with my mobile number. I can use call/data browsing but I can't receive or text any messages. Why is that? Does my incoming and outgoing SMS is turned off? Could you please fix this. This issue just happen starting january2017. I can still use SMS last dec2016.
My Tm #: 09551007749

I hope you can fix this in no time as I am using my number for important matters.
Thank you.

1652 jojo   (02 February 2017 9:54 AM)
Ano ba nangyari?? nagpaload ako ng 20pesos tapos nag register ako ng promo CA20 ayaw magregister dahil ilang beses na daw ako ng register. Kasi di naman talaga pumapasok yung confirmation register ko kaya paulitulit ko nalang. tapos yung nagparegister di pa daw expire yung promo ko pero wala na sya unlimited calls?? anong problema?? ilang beses na ako nagload pero walang parin.

1651 09169861388   (01 February 2017 3:17 PM)
Good day po! Ma'am \ Sir, tanong ko lang po bakit lagi pong nababawasan yung load ko kahit unli naman po ako? ilang beses na po yun nangyayari. Paki check naman po. Thanks po.

1650 09169861388   (01 February 2017 3:11 PM)
Good day po! Ma'am / Sir, tanong ko lang po sana bakit po ganun lagi nalang po kinakain yung load ko? ilang beses na po yun. paki check naman po. Salamat po.

1649 Danilo M. Zabala   (01 February 2017 10:23 AM)
Bakit po ang mga load ko ay nauubos gayong hindi ko naman ginagamit ang cellphone ko. Naulit na naman, ang problemang ito. Pakiayos po ito, ayoko na tuloy mag-load, sayang ang pera ko.

1648 Zheynne Ira Fernandez   (31 January 2017 11:16 AM)
Good day! bakit evrytime na magpapaload ako wala man lang confirmation akong narereceive, napapansin ko yan lagi after ko gamitin yung promo na Ca20. Then kapag magpapaload naman ako ichecheck ko yung balance inquiry nagugulat nalang ako dahil 0 balance, nakakadismaya dahil ilang beses na kong nakapagpalit palit ng sim

1647 Lee   (30 January 2017 8:05 PM)
Hi. Am using PLDT HOME BRO ULTERA (WIFI). So, why do you keep on sending me text message that am using my DATA? And keep on deducting charges to my prepaid load? It's not much, still it is not right. Also, I do know how to use an android phone, so I know when may data connection is turned On or Off! Will you pls do something about it? Please?

1646 paul phoenix   (30 January 2017 12:36 PM)
bakit binabawasan ako nang load kahit nkaregister naman ako sa coc5? nka on naman ang surf alert ko, nauubos lg ang load ko. paki explain po bakit ganyan?

1645 keila robles   (27 January 2017 12:37 PM)
Good day. May I ask if it is possible to restore the contacts from a broken TM SIM card and retrieve it's number? I would appreciate if you send me an email and help regarding this matter. Thanks

1644 Janeth   (27 January 2017 9:23 AM)
Same as Rica Geoca problem, pero ako kahapon lang nawala signal ng sim ko. Ano na nangyari sa TM? Please Customer Care, do something about this.......

1643 sussette   (24 January 2017 9:25 AM)
hello Good Morning I would like to ask what is my PUK code. 09759215520

1642 Rica Geoca   (23 January 2017 1:22 PM)
Good day! Why my number in TM is out of service since last week? I tried to turn it off and removed the sim card but still out of service indicated on the screen.

1641 Leo Lauab   (23 January 2017 9:12 AM)
Please, response as quicker as you guys can... I am very upset of your service.. I tried to register any proms the you guys posted your robot rep. Gave some options that even one of those is bullshit not responding my queuers. This is very ridiculous for a valued cust like me. The only thing that this service allows me to take advantage is the hell promo (60 minutes call to tm/globe and several number of texts to any net.

The same thing...You will be letting me to wait any?
Then I will tell you the truth. This service put me in my own grave. I understand how it goes. I waited at least 24-48 hours. At this time I received a message from saying " your subscription to our daily VIP Club has been renewed for one day.. I get charge for P5.00) ...... Very poor experience.

1640 Angelita Mendoza   (21 January 2017 12:28 PM)
Hi Customer Care Goodmorning, Please help me kasi po na PUK ung SIM Card ko need ko po nang PUK code to access my Sim card. This is my Number 09358531791.please help me,,importante poh

1639 Kannie   (19 January 2017 1:33 AM)
Ask ko po sana is tther any possible way to retrieve un simcard na nawala?kasi we do realy need that same number kasi andun mga transactions sa business.please answer.

1638 Crislyn ingente   (16 January 2017 10:22 AM)
Nagload akon kagabi through online pero baskit until now wala pa rin?!paayos naman ng serbisyo ninyo nakakawala kayo ng gana!!!

1637 Crislyn ingente   (16 January 2017 10:21 AM)
Bwesit na network ito!saan n ang load ko,?bat hanggang ngayon hindi ko natanggap?ayusin niyo ito at ibalik niyo load ko..mga bwesit kayo!!!

1636 wen ramos   (15 January 2017 9:50 PM)
why is it i cant send a text message and cant call? grrrrr

1635 raniel   (15 January 2017 9:26 PM)
Nakakabadtrip bakit d ako makatawag ngayon nandito ako sa bulacan kabago bago ng sim ko nag loloko ang signal d ako makatawag sa mahal ko sa buhay

1634 Jerome Reyes   (15 January 2017 9:38 AM)
Hi Customer Care Goodmorning, Please help me kasi po na PUK ung SIM Card ko need ko po nang PUK code to access my Sim card. This is my Number: 09362324614, Please kindly help me po kasi importante ung mga contacts ko na naka save sa sim card ko na ito... :( Maraming salamat po..

1633 Mai   (15 January 2017 8:32 AM)

1632 Allen   (14 January 2017 6:52 PM)
I registered gosurf30 to 8080. It has to be 2 days before expiry but the promo replied it will expire on the next day. Please help . It happens twice today

1631 Myla   (14 January 2017 7:40 AM)
Bkit lagi n lng naba2wasan o bigla n lng zero balance ang TM q khit k2load q lng . Not once nangyari. Pls. Respond to our concern!!!

1630 Marc tiangco   (13 January 2017 1:49 PM)
Nakaregister ako sa ca20 naubos load ko bakit? Wala nman makausap sa cs nyo

1629 Angelica T. Floro   (12 January 2017 8:58 PM)
My concerned is my TM Sim hindi makapag send o makatawag tatlong araw na my load wallet ako na 500 pero hindi ko magamit paano maibabalik sa dati ang sim ko? please asap sayang ang aking pinaload wallet

1628 Erika Jane   (12 January 2017 11:56 AM)
nakaregister ako sa combo20 pero naubos regular load ko. bakit?

1627 Jonelle De Guzman   (12 January 2017 11:04 AM)
baki hindi po ako makaregister thru 888 and 8080 even sa *143# laging invalid, please do some actions

1626 Marie   (11 January 2017 1:48 PM)
Hi po,
Tanong ko lang po nagkamali po kasi ng send ng load yung kuya ko sa number ng nanay ko na deactivated na TM sim card..nag expired na kasi yung sim. mababalik po ba yung load? malaki pa naman po 1k Load. pnaload nya po thru XOOM kasi nasa US xa. Salamat po

1625 harrison arcilla   (06 January 2017 9:53 AM)
magandang araw TM ang concern ko ay yung sim card na gamit ko since 2003 ay bigla na lang ayaw gumana yung mga contacts ko nabura lahat, ang problema ko ay yung hindi ako makontak ng mga inaplayang mga nagbigay ng scholarship sa anak ko kaya mag se 2nd sem na wala pang balita hindi ko alam kung nag text na o tumawag na sila sa akin. nagpunta na ako sa globe center ng sm clark & marquee hindi daw sila nagrereplace ng tm sim, patulong naman po salamat.

1624 Ean   (06 January 2017 8:47 AM)
May problema po ba tm ngaun nkaunli ako pero di naman makatawag sabi not sufficient daw ang balance eh nakaunli na nga. Tapos natawag ako sa 808 pagdating sa selection ng option Mali daw number na naenter ko .Wtf....

1623 Camila Cruz   (05 January 2017 6:07 PM)
Bakit hindi ako makatawag o makapagsend man lang? Sayang unli ko. Bakit kayo ganyan TM?! -,- Paki ayos naman po!

1622 danlyn   (05 January 2017 4:22 PM)
Kanina pag inquire ko ng balance 21.50 pa.
hindi ko naman ginagamit ang cp ko bakit naging 16.50 na lang.Ano nangyare?

1621 John Paul   (04 January 2017 10:39 AM)
Bakit palagi ako nakakatanggap ng mga tipid tips at walang kwentang love story na yan at meron pang survey, tapus binabawasan kada piso yung bawat text nila. Nag unsubscribe ako tapos, ang reply "YOu DONT SUBSCRIBE TO ANYTHING", MATAGAL NA TO HAH, MGA YEARS NA TO TAPOS WALA PANG GINAGAWA YUNG NETWORK. ANO BA YAN , MAGTRABAHO NAMAN KAYO DIYAN WAG PALAGING NAKAUPO AT NAG FAFACEBOOK. OR SADYANG GAHAMAN LNG KAYO, KAYA NAGNANAKAW NA LANG NG LOAD PALAGI. PAKIAYOS NAMAN.

1620 Anil   (01 January 2017 11:17 PM)
Pakibalik nman ng load ko. Lge nyo nlng kinukunan! Tsaka bakit pagnagpapaload ako bkit hndi ko narerecieve ung load Pero may confirmation Sa loader? Anu ba tlga problema nyo? Pls nman maging Matino nman kayo..

1619 jhun   (30 December 2016 2:09 PM)
bakit po nawawala ang load ko na di namamalayan.. kung naglolod ako kusang natatanggalan na di ko naman nagamit..

1618 Erika   (28 December 2016 9:33 AM)

1617 janica zarate   (26 December 2016 8:36 PM)
Ive lose almost 1000load! Anung nangyare ? Pwede ba malaman kung paano makakahingi sa inyo ng aking previous transactions?

1616 Barry Allen   (23 December 2016 10:44 AM)
Ako rin, nauuubos load ko ng di ko namamalayan

1615 abel babar   (22 December 2016 5:31 PM)
Itanung ko lang po yung simcard ko na tm bigla po nag emergency kelangan ko po kasi mapalitan yung google account ko doon sa number na yun naka back up yung recovery..paano po gagawin ko..salamat..

1614 Donna Marie Padayhag   (22 December 2016 9:26 AM)
Good morning, bakit ninanakawan pa din ako kahit naka unsubscribe na ako sa number na ito? iKonek 2684. Nakapag-unsubscribe na ako last november 30 and ngaun nagload ako kinuha pa nila, hindi naman ako gumamit na nang load nila. Sila lang tong bigay ng bigay kahit nakapag-unsubscribe na ako. Please help me this. Thank you.

1613 Beth   (22 December 2016 9:12 AM)
pangalawang beses na nangyari sakin na nag register ako sa promo ng TM tapos kapag gagamitin ko na hindi na magamit, check balance ako pero registered pa naman ako.. sayang naman niloload ko tapos wala lang din, lakas makabadtrip

1612 Carl   (21 December 2016 9:03 PM)
Everytime na nag loload ako ng unli call lagi nalang na baban yung sim then hindi na makatawag. Sayang yung niloload namin. Any solution?

1611 Niño Desierto   (21 December 2016 3:17 PM)
I did not subscribe to any extra subscription like "word subscription" but every time I reload, I received a text message from 2333 that my load was deducted. Please fix this one TM...

1610 joseph   (21 December 2016 1:15 PM)
bakit po bigla nalang nag insert sim at emergency call tm ko?dun pa naman nka align mga account ko.at my load pa po un.patulong maiblik po eto po number ko 09068790874

1609 Donna Marie Padayhag   (21 December 2016 12:55 PM)
Nag unsubscribe na ako sa iKonek 2684 nung November 30 bakit ninakawan pa ako sa number na yan? Pls help

1608 Aileen Tortosa   (20 December 2016 2:59 PM)
what happened to my load? everytime na mag load ako laging nawawala pag magreregister na ko hindi na daw sapat yung load balance ko,paano nangyari yun e kakaload ko lng??? I've been using my sim for almost 8 years and now lang nangyayari yung ganito.hope you can fixed it as soon as possible para mag stay yung loyalty ko sa TM.and sana my customer service kami na pwedeng makausap.please I need your assistance Please.. Thank you

1607 Sherwin Felias   (19 December 2016 8:21 AM)
I'm losing my prepaid load everyday.. Please help..

1606 Sherwin Felias   (19 December 2016 8:19 AM)
Same situation here.. everyday im losing my prepaid load. please help.. thank you.

1605 Richard   (18 December 2016 10:45 PM)
Ninakawan po ako ng network nyo ng load eh unli nman po ako sa call & txt. may tinawagan lang ako na kaibigan globe user tapos nawala na yung 192 na load ko. Sana naman aksyunan nyo agad.

1604 elaine   (18 December 2016 8:00 PM)
Nagbabawas sa regular load ko yung tawag ko kahit na nakaregister sa unlicall. Tapos, kahit nakaregister pa ako sa promo nagsasabi ng "not enough load". lagi na lang ganito please fix this

1603 Ioge   (18 December 2016 3:54 PM)
2x ako ngload nga 20 pra pang extend sana. To my surprise yesterday wen i was about to extend my C20, 3 pesos nlng ang bal from 18. So i had to load 20 again and made my extention.. this very afternoon the same thing happend i cant make my extention kasi 3 pesos na namn ang balance ko!! Saan ba napupunta ang 15 ko 2x na nawawala!?
Wala akng mga subscriptions!
Ayusin nyo yan TM!!!!

1602 Jey   (15 December 2016 4:12 PM)
Late receiver ako ng halos isang araw tapos ung message na sinend nila nakakareceive ako 10 to 50 messages with same content kahit na once lang sila nagsend. Hindi ko magamit ng maayos sim ko. Tatlong araw ng ganito ung sim ko. Please do something.

1601 Lee Phong   (10 December 2016 2:44 PM)
ang sim ko ng babawas ng regular load ko kahit naka register na ako sa promo at ang suppose na regular load ay pang extend ko. yesterday lang meron pa pag check ko sa*143# zero na bal ko agad na dapat meron until today na pang extend. please fix your system.

1600 Ariel Cordovez   (10 December 2016 1:09 PM)
I am losing my prepaid load even I am not making text messages or call. Please advise what is wrong.

1599 alexander suela   (10 December 2016 3:35 AM)
may load ako kanina na gosurf50 hindi ko naman sya dina activate nag deActivated sya kakainis lang pati yung balance ko na 13 pesos nawala grabe naman kakabwisit lang

1598 gie   (06 December 2016 6:41 PM)
I'm so disappointed with you guys I have load . and suddenly I got zero balance , I called the CSR , replaced the load after 24hours, instead of 50 they make it 45 , but that's okay,and then I started contacting my husband abroad , and then suddenly I can't make a call coz I've got no load again. So irritating.... #annoyed
I was asked for a rating for the CSR handling I didn't rate him even if he considered me irate...you can listen to our convo.I'm not yet irate that time... But this time I am! I'm sorry pero nakaka bad trip. I need to make a call guys.. give me my load back. I worked for that penny.

1597 Jhaellie   (06 December 2016 12:14 PM)
These past few weeks, kinukuha lagi ang load ko. I always reload P50.00 but after registering to CU20 my balance always go down into Zero. I thought I activated my mobile data kasi every check ko laging nababawasan ng P5.00 hanggang sa maging zero balance na! Can youy fix this up! Luging lugi kami sa inyo pero it seems like you're not making any solution to this problem. I know there are a lot of people who has already forwarded this problem to you so please can you fix this up! Masyado na kayong maraming nakuhang profit from us, I think it is only right na ibalik niyo lahat ng nakuha niyong load sa amin or else mawawalan kayo ng client!!!

1596 Rosalito J. Sultan   (06 December 2016 10:13 AM)
TM, Please naman

I have same situation with #1594. I loaded twice na, same lang. Ubos ang load.

Parang ang TM ngayon means, Tropang Magnanakaw. Sorry but I am really disappointed.
I wanted to change SIM pero sayang matagal na 'to sa akin

1595 Anne   (06 December 2016 6:13 AM)
Nakaregister po ako sa A20 promo pero kinakain po load ko.. nalaman ko na lang na yung mahigit 200 na load ko e ubos na.. nagpasaload ako ng 95 pero kinain pa rin! Bakit po ganun?? Pakitulungan naman po ako.. matagal ko na gamit yung sim ko pero ngayon lang nangyari sa akin to..

1594 Reg   (02 December 2016 7:00 PM)

1593 cherry   (02 December 2016 7:53 AM)
Pano po ba iistop yung TM rewards? please response! yung 808 hindi macontact. wala daw akong enough load! Jusko!

1592 naedean   (01 December 2016 10:48 PM)
Bakit po kahit kaka extend ko lang sa s10 promo, kapag nagcocall ako ang sabi, "you don't have enough balance to make this call" eh nakakainis, akala ko ba unlimited?! Tsk...

1591 joy   (01 December 2016 8:26 AM)
ina nauubos load ko ng walang reason i try to call you on your hotline sasabhin you don't have anough load eh diba libre call dun.. My concern is maibalik yong nawala kong load na parang bula... !!!!!

1590 Kym   (30 November 2016 3:53 PM)
Yesterday, I availed the promo yung 5 days unlicall & texts worth 30php. Used it pa just this morning tapos biglang "Sorry you do not have enough load blah blah blah. Kala ko ho ba unlimited calls? Please resolve asap, kasi hindi naman po ma unsubscribe para makaavail ako nang ibang promos. ASAP po please. Thanks

1589 belle   (29 November 2016 8:47 AM)
pano po ma-stop yung ni-redeem sa tm rewards? hindi kasi ako makregister sa bagong promo, nakain lang din po load ko, from 30.00 ngayon 10.00 nalang po, please paki-aksyunan po. thank you.

1588 Ina   (28 November 2016 7:59 PM)
Nagpaload ako pero hindi ko nareceive kahit na nabawasan na yung balance nung nagload. Ano yun? Isang araw akong naghintay pero di dumating load.

1587 Yan   (23 November 2016 2:58 PM)
Good day Tm !

Kanina palang ako naka rgster sa UC10 promo.. Nakatawag pa nga ako . Tapos ngayon SORRY YOU DONT HAVE ENOUGH LOAD. Unlimited call ba talaga UC10?!! RESOLVE NAMAN PO.

1586 SAWADJAAN JUL   (23 November 2016 9:04 AM)

1585 SAWADJAAN JUL   (23 November 2016 9:03 AM)

1584 Jim   (21 November 2016 6:15 PM)
Hi TM,

Having issues with my load balance being consumed without my consent. And it seems like I am not the only one experiencing this issue. Who can I contact regarding this? Kindly have this fixed. Thanks!

1583 Ellen   (20 November 2016 10:41 PM)
Bakit simula Saturday (Nov 19) ng tanghali bigla naging "no service" ang naka-reflect sa phone ko at hanggang ngayong malapit na maghatinggabi, no service pa rin? Hindi ba tapos na ang activity n'yo? Nagkaroon tuloy ako ng missed texts. Bilisan ang pag-aayos ho?

1582 Liza   (19 November 2016 1:04 PM)
Ilang beses na itong nangyari na lagi niyo akong kinakainan ng load. Everytime na magregister ako sa promo text or calls niyo, i'll make sure na lagi akong may remaining balance and only to find out na nauuna itong maubos kesa dun sa pag expire ng promo. Sobrang nakakabadtrip kasi i've been using TM for quite a long time now and ngayon lang talaga nangyari saken. Anu po bang problema ng system nyu? Bka po pwede pakiayos ng service. Hindi naman biro yung mawalan ako ng 20-30 pesos na lod gayung 10pesos lang naman lagi yung inaavail ko na promo. I'm trying to contact your customer service pero hindi pala ito pwede tawagan without a load. Sana po maayos niyo ito.

1581 HAIRAH M. SARANSAMAN   (19 November 2016 12:37 PM)
Good day to your good Company,
Ako po si Hairah M. Saransaman,
I realy had a Bad experience sa Sim Card ko. It is morethan (1)one Month nang walang signal ang Simcard ko, Ilang beses nadin akong tumawag sa TM HOTLINE cUSTOMER sERVICE. THEY ALWAYS TELLING THAT I have to wait until 48 hours then the result will be ok
BUt until nowq wala parin.I hope you mind about my message and do action. Thanks. God Bless

1580 rose ann doria   (18 November 2016 10:35 PM)
bakit ganon?! dati naman nakaka redeem ako ng rewards kahit walang balance tapos ngayon hindi na!!!!!! then last time kahit hindi pa expired ung CA20 na ni register ko di na ko maka send or makatawag... paki ayos ng system niyo madami ng nag rereklamo sa sistema niyo di pa din kayo gumagawa ng paraan, baka sa susunod na araw wala ng gumamit ng TM dahil sa sistema niyong di nyo maayos or ayaw nyo lang talaga ayusin.

1579 flo   (15 November 2016 10:20 AM)
Gusto ko lang magtanong bakit mawawala ang prepaid load ko kahit hindi ko pa nagamit. If nagamit, hindi aabot sa 20 texts. Ano ba ang dapat kong gawin? Details are as follows:

Load Dates Amount Trace No. Dates na nawala na ang load ko

11/04/2016 @04:46PM 100.00 1554868305 11/6/2016
11/07/2016@12:15PM 50.00 1577867538 11/12/2016
11/11/2016@02:58PM 100.00 1613941110 11/13/2016

1578 jean   (13 November 2016 7:12 PM)
paki sagot lang po sa tanong ko po salamat

1577 jean   (13 November 2016 7:11 PM)
ask ko lang po kung paano po ba i stop yong ni redeem ko naa TMC3 ...kasi po mag register po ako nang ibang promo..salamat po

1576 mary jean   (13 November 2016 6:55 PM)
Ask ko lang po paano po ba e stop yong ni redeem ko ,,, gusto ko po mag register ng ibang promo...please help me po...thank you

1575 Redeem   (11 November 2016 11:13 AM)
P***a tm nag load ako nong nkaraang araw 15 hindi ko nagamit ninakaw niyo lang.. tapos kagabi nag load ako 20, kaninang umaga nag text ang tm below 20 naa daw load ko pag check ko 10 nalang,. P**** ayusin nyu TM baka bukas ubos na ang 10 ko.....magnanakaw..... mag repky kayo diyan sa email ko ipaliwanag nyo.,.. mga kawatan..... tumawag ako sa 808 puro recording naman ang sumasagot ..... BWESET!!!!!!!!!!!!

1574 ekek   (11 November 2016 5:49 AM)
TM, bakit di ako mapasahan ng points? Di daw enrolled yung number ko sa TM Rewards? Wala naman akong ibang ginagawa kundi magload, mag-ipon at magpapasa ng points, saka i-redeem yun. Pano na?

1573 ekek   (11 November 2016 5:47 AM)
TM, bakit di ako mapasahan ng points? Di daw enrolled yung number ko sa TM Rewards? Pano ba yun?

1572 gobert G morales   (10 November 2016 5:16 PM)
bakit panay nakaw ng load samantalang nakapag unli text to all network naman ako at may calls pa?

1571 9753084085   (07 November 2016 10:22 PM)
Naka register pa sa promong unli call at unli text tapos hindi maka pag text o call?!!!
at kung e-extend naman ay nkaka receive ako ng confirmation na na extend ang promo.

ano problema ng system nyo, ka TM?!!
kapag hindi pa ito ma aayos bukas, sa inyo na yang number na yan.
nakaka sira ng araw!

1570 jay   (07 November 2016 2:49 PM)
hi bakit wala pong free customer service hotline kayo? at kung tatawag naman bakit hindi po makatawag? iba po ba ito sa globe? may posibilidad po bang maibalik ung nawalang load? tnx

1569 Kathlyn   (07 November 2016 9:56 AM)
nag palod ako ang nag pa register ng promong CA20 .. piru until now. i cant call and text. iy happens many times already. wats really the problem? can somebody answer from the management? .its really disappointing

1568 normie   (06 November 2016 6:28 PM)
Tumawag ako sa 808,customer service ngayon at sinabi ng operator wala ako load at kaylangan mayload..akala ko ba ay free ang tawag sa 808,may bayad pala.paki fix po.

1567 marc art paul ventura   (05 November 2016 1:38 PM)
di po nakaka recieve na inactive na po . 09263260361 . paki fix po kailangan ko po kasi yan .

1566 eliahsebastian   (05 November 2016 10:00 AM)
paano po iistop ung subscription sa tmrewards na tmc5 ? di ako makapagregister sa ibang tm promo eh. please reply asap.

1565 Von louie   (05 November 2016 9:47 AM)
Putang ina nyo tm bwisit kau magnanakaw ng load!

1564 jhen   (03 November 2016 9:05 AM)
please deactivate yung VAS na gamepad sender is 2151... pagnanakaw na yang ginagawa ng tm... hindi naman kame ako nag subscribe and then every loading ko deducted ako ng 5 pesos... please fix this.

1563 Geda   (03 November 2016 8:30 AM)
Kakaload ko lang nung tuesday tapos ngayon zero balance na ako, ilang beses na po itong nangyari saakin, can I get my load back?

1562 Grace Ann Dela Cruz   (02 November 2016 5:33 PM)
Hindi ako makatawag at makatext. May load naman ako. Pakifix naman po please? Thankyou. Emergency pa naman kung kailan kailangan dun di pwede

1561 joy   (31 October 2016 3:27 PM)
Hello i cant make outbound calls and text for both numbers: 09359382439 /09067945181. Pls fix this PROBLEM AS SOON AS POSSIBLE!!! This has been a problem for almost three days nah.

1560 Bienne   (31 October 2016 1:42 PM)
Pano ako makakatawag sa customer service nyo eh di ako makatawag di din ako makapag text may load naman ako.. Lagi nyo nga kinakain load ko ganyan pa pakiayos naman!!

1559 Bienne   (31 October 2016 1:40 PM)
Bakit di ako makapag text at tawag sa tm na sim ko? Paki ayos naman!!!

1558 Klenth   (31 October 2016 12:46 PM)
Walang kwenta ang customer service nyo
Di KO makausap ang tm agent nyo
808 dinadial KO kaso walang caller agent na nakausap
Panay click 1 click 2
Nakakabaliw na kayo

Paulet ulet kame na ayusin ang system nyo pero ano wala paden
Simula pumasok ang October nangangain n kayo ng load ..

Ayusin nyo mga sir/ma'am
Saka na KO magpapasalamat pag naayos nyu na

1557 Klenth   (31 October 2016 12:38 PM)
HOY!! TM AYUSIN nyo aba ilang beses mo na kung kinakainan ng load kada load ko ng 20 pang extend di ku lahat na eextend kase ninanakaw nyo

mga bwiset bingi bingian paden ba??
Para San patong site nato kung di nyo pinapansin hinaing nameng lahat..

Ka Tm ka Tm s****!!
Walang kwenta serbisyo niyo nitong mga nakaraang buwan Panay nakaw ng load
Basta may maiwan ka na balance na load nanakawin nyu na

Ano lokohan tayo!!!

1556 Klenth   (31 October 2016 12:29 PM)
TARAGIS KANG TM ka namumuro kana saken
Ilang beses muna ninanakaw load ko nagloload ako ng 20 para pang extend then makadalawang extend palang ako 0 BALANCE na
Nung Una OK lang Kala KO na open lang data KO pero mula ngayun grabe ka na almost 4x mo na kung ninanakawan ng 10pesos
Malala kanina 10-31-16 pinaloadan ako ng magulang KO ng 30 aba aba kung Di KO naagapan I zezero balance muna KO
Buti kahit papaano naihabol KO yung 15pesos sa register..


1555 louie aldrin calingo   (30 October 2016 9:42 AM)
bakit ganun naman nag diadial ako ng 808, pero kailangan ng load eh kinain na naman yung load ko na 100 paano ako makakatawag mag loaload ako. ilang beses na to paki ayos naman ang serbisyo!

1554 Yang Jennifer   (29 October 2016 3:09 PM)
How come that my load in TM suddenly disappear without using it? What should I do?Please help me to solve this problem,I don't like to change my SIM card again.

1553 Lyzel bangay   (28 October 2016 6:33 PM)
Evening!! Bakit ganun tumawag ako sa 808 wala na yung customer concern pano ko ulit makukuha yung load ko!!!! Kinainan naman ako pang ilang beses ko na to ginagawa sabe kapag kinainan ulit ako tumawag ako pero wala na yung customer concern pano na yan!!!! Paki ayos naman oh

1552 ashly   (28 October 2016 5:38 PM)

1551 Janine Carla   (27 October 2016 4:01 PM)

1550 shiela camacam   (27 October 2016 3:15 PM)
Hi eto po pala shiela.salamat po dun sa tulong dun sa nakain po ng tm yung load ko,kaya lang tumawag ulit ako,kinain na naman yung load ko kahit naka register sa ca20 ang sim ko.system issue kaya to?salamat

1549 rhea   (26 October 2016 7:55 AM)
good morning. . . bakit di ako makakapag send kahit may load naman ako? may load po akong A20 at mamayang 12noon pa yun ma eexpired... nag extend lang ako ng advance kasi baka makuhanan ng balance.. pero pagkatapos kung ma recieved yung text na extended na yung A20... hindi na ako nakakasend ng sms.. bakit?

1548 jaurea   (25 October 2016 1:20 AM)
Ur hotline no. 808 sucks!where can we call for a good customer service that can answer all customer's concern properly..this is ridiculous!!!!

1547 donna   (24 October 2016 11:02 AM)
Good noon tm .. Nawala yung load ko ngayon lang .. Kakaload ko lang po kanina umaga, hindi pa po ako naka pag unli e naging zero balance na .. Wala akong tinawagan or tenixt .. Wala din akong mga naka subscribe na promos .. Tatawag sana ako sa 808 para maka usap costumers service pero hindi ako maka tawag dahil wala akong load balance .. Ano bang nangyari sa system niyo po . may importante akong tatawagan . please reply asap .. Eto po yung # ko 09169132219

1546 maestro syangan   (23 October 2016 12:54 PM)
tm nasaan ang customer service number nyo para makausap yun operator? lahat ng choices sinubukan ko sa 808 hotline nyo pero wala dun..mandurugas kayo! yun load ko nawala pati yun regular load tapos malalaman ko na wala na pa lang paraan para makontak kayo thru mobile? dapat ma discuss to sa social media asao para matauhan yun mandarayang network na to

1545 monaliza   (22 October 2016 7:44 PM)
What is wrong with you tm?I am registered in your promo and is supposed to expire on 10-24-16 but you charged me with my last call and text. Now my balance is zero and I cant even use my promo to make calls and texts.could you please fix everything in your system and provide better service to all your customers????

1544 jalein   (22 October 2016 1:47 PM)
Mapapamura nako sa nararanasan ko my god!! Almost 250 na nawawalang load ko lagi nalang ako nawawalan..nung una di ko lang pinapansin pero grabi na talagaadalas na siya mangyarim
kaya nga ako nag reregisterd ng internet para di masayang load ko..tas bigla nalang may iinform sakin na wala nako load kc daw nagamit ko net ko my god!!so wala palang kwenta ung nireregisterd lo ano un nagkakalokohan nalang ba!!sobrang nakaka disappoint!!!kakasira ng araw

1543 Prescian mhae masangkay   (22 October 2016 7:46 AM)
Huy ,tm bat ba ayaw makapag send sa txt at kapag may tinatawagan ako ay ayaw parin! Gawin nyo naman nang paraan para maayos ang tm

1542 rommel lara   (21 October 2016 1:52 PM)
I need PUK pin code from 09262666669

1541 Carlo Montie   (17 October 2016 8:43 AM)
My prepaid load is being consumed even thought I haven't used it for anything. I didn't use it to register promos, I didn't use it to get access to the internet, and I didn't even use it to text other people. My load is getting consumed about P10.00 a day. What's the problem?

1540 Mabuting Costumer   (16 October 2016 9:07 PM)
Please, kindly return my load. You can check or verify my number 0975-307-6839. Please!!!!
Thank you

1539 Jellie   (09 October 2016 4:56 PM)
Nakaregister ako sa U15 at may five pesos remaining load pa ako. Pero pag tumatawag ako sabi insufficient load na daw -_- Pahelp naman. Nagtry ako sa 1234 pero wala namang nagrereply.

1538 Berna   (09 October 2016 8:23 AM)
I have availed the promo C20. Pero hindi ako makapag send ng sms. I tried na mag load ng regular load tapos nag try ako magtext nabawasan yung regular load ko kahit UNLIMITED text yung promo. Until now wala. Nagagamit ko lang is yung call. VERY DISAPPOINTED.

1537 Girlie   (08 October 2016 4:36 PM)
I want to talk to your customer service representative, I kept on dialing the TM hotline number 808 but there's no option there for speaking to a customer representative. Are there any options for us (TM subscribers) to contact you aside from this comment box?

1536 Ryan Santos   (08 October 2016 11:56 AM)
Good day,,

concern lang po... na PUK PO Kasi yung sim card ko? pahelp naman po... thanks

1535 faizal amilasan   (07 October 2016 6:51 AM)
hi magandang araw po nais ko lang iputol yong pagpapaload niyo po sa number na to 09358808919 nakikiusap po ako salamat.

1534 Josiezi   (06 October 2016 8:13 PM)
Registered ako sa C20 using TM Sim, di ako maksend ng text pero i can call. can you fix it as soon as possible? trice na ako ngchange ng sim this month for the same problem. Sana maayos nyo to.

1533 Philip   (05 October 2016 9:37 PM)

1 2 3 ... 8 9 »