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Touch Mobile (TM) Customer Service | Hotline Number

Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.

Using your cellphone or iphone you can call TM Customer Service Number at  808.

You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.
"Touch Mobile (TM) Customer Service | Hotline Number" was written by under the Directory category. It has been read times and generated 1639 comments. The article was created on .
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Total comments: 1638
1638 Crislyn ingente   (16 January 2017 10:22 AM)
Nagload akon kagabi through online pero baskit until now wala pa rin?!paayos naman ng serbisyo ninyo nakakawala kayo ng gana!!!

1637 Crislyn ingente   (16 January 2017 10:21 AM)
Bwesit na network ito!saan n ang load ko,?bat hanggang ngayon hindi ko natanggap?ayusin niyo ito at ibalik niyo load ko..mga bwesit kayo!!!

1636 wen ramos   (15 January 2017 9:50 PM)
why is it i cant send a text message and cant call? grrrrr

1635 raniel   (15 January 2017 9:26 PM)
Nakakabadtrip bakit d ako makatawag ngayon nandito ako sa bulacan kabago bago ng sim ko nag loloko ang signal d ako makatawag sa mahal ko sa buhay

1634 Jerome Reyes   (15 January 2017 9:38 AM)
Hi Customer Care Goodmorning, Please help me kasi po na PUK ung SIM Card ko need ko po nang PUK code to access my Sim card. This is my Number: 09362324614, Please kindly help me po kasi importante ung mga contacts ko na naka save sa sim card ko na ito... :( Maraming salamat po..

1633 Mai   (15 January 2017 8:32 AM)
ANG BOBO NG TM! NAKAKAPIKON NA! DI MAKATAWAG AT TEXT KAHIT NAMAN NAKA REGISTERED

1632 Allen   (14 January 2017 6:52 PM)
I registered gosurf30 to 8080. It has to be 2 days before expiry but the promo replied it will expire on the next day. Please help . It happens twice today

1631 Myla   (14 January 2017 7:40 AM)
Hello
Bkit lagi n lng naba2wasan o bigla n lng zero balance ang TM q khit k2load q lng . Not once nangyari. Pls. Respond to our concern!!!

1630 Marc tiangco   (13 January 2017 1:49 PM)
Nakaregister ako sa ca20 naubos load ko bakit? Wala nman makausap sa cs nyo

1629 Angelica T. Floro   (12 January 2017 8:58 PM)
My concerned is my TM Sim hindi makapag send o makatawag tatlong araw na my load wallet ako na 500 pero hindi ko magamit paano maibabalik sa dati ang sim ko? please asap sayang ang aking pinaload wallet

1628 Erika Jane   (12 January 2017 11:56 AM)
nakaregister ako sa combo20 pero naubos regular load ko. bakit?

1627 Jonelle De Guzman   (12 January 2017 11:04 AM)
baki hindi po ako makaregister thru 888 and 8080 even sa *143# laging invalid, please do some actions

1626 Marie   (11 January 2017 1:48 PM)
Hi po,
Tanong ko lang po nagkamali po kasi ng send ng load yung kuya ko sa number ng nanay ko na deactivated na TM sim card..nag expired na kasi yung sim. mababalik po ba yung load? malaki pa naman po 1k Load. pnaload nya po thru XOOM kasi nasa US xa. Salamat po

1625 harrison arcilla   (06 January 2017 9:53 AM)
magandang araw TM ang concern ko ay yung sim card na gamit ko since 2003 ay bigla na lang ayaw gumana yung mga contacts ko nabura lahat, ang problema ko ay yung hindi ako makontak ng mga inaplayang mga nagbigay ng scholarship sa anak ko kaya mag se 2nd sem na wala pang balita hindi ko alam kung nag text na o tumawag na sila sa akin. nagpunta na ako sa globe center ng sm clark & marquee hindi daw sila nagrereplace ng tm sim, patulong naman po salamat.

1624 Ean   (06 January 2017 8:47 AM)
May problema po ba tm ngaun nkaunli ako pero di naman makatawag sabi not sufficient daw ang balance eh nakaunli na nga. Tapos natawag ako sa 808 pagdating sa selection ng option Mali daw number na naenter ko .Wtf....

1623 Camila Cruz   (05 January 2017 6:07 PM)
Bakit hindi ako makatawag o makapagsend man lang? Sayang unli ko. Bakit kayo ganyan TM?! -,- Paki ayos naman po!

1622 danlyn   (05 January 2017 4:22 PM)
Kanina pag inquire ko ng balance 21.50 pa.
hindi ko naman ginagamit ang cp ko bakit naging 16.50 na lang.Ano nangyare?

1621 John Paul   (04 January 2017 10:39 AM)
Bakit palagi ako nakakatanggap ng mga tipid tips at walang kwentang love story na yan at meron pang survey, tapus binabawasan kada piso yung bawat text nila. Nag unsubscribe ako tapos, ang reply "YOu DONT SUBSCRIBE TO ANYTHING", MATAGAL NA TO HAH, MGA YEARS NA TO TAPOS WALA PANG GINAGAWA YUNG NETWORK. ANO BA YAN , MAGTRABAHO NAMAN KAYO DIYAN WAG PALAGING NAKAUPO AT NAG FAFACEBOOK. OR SADYANG GAHAMAN LNG KAYO, KAYA NAGNANAKAW NA LANG NG LOAD PALAGI. PAKIAYOS NAMAN.

1620 Anil   (01 January 2017 11:17 PM)
Pakibalik nman ng load ko. Lge nyo nlng kinukunan! Tsaka bakit pagnagpapaload ako bkit hndi ko narerecieve ung load Pero may confirmation Sa loader? Anu ba tlga problema nyo? Pls nman maging Matino nman kayo..

1619 jhun   (30 December 2016 2:09 PM)
bakit po nawawala ang load ko na di namamalayan.. kung naglolod ako kusang natatanggalan na di ko naman nagamit..

1618 Erika   (28 December 2016 9:33 AM)
ANO NANGYAYARI SA LOAD KO!!!!! LAGI NAKAKALTASAN!! Ayusin nyo yan TM!! Nakakailang paload na ko ano ba!!!!!! NAPAKAGULANG NYO!!!!PINAGHIHIRAPAN NAMIN BAWAT PALOAD NA YAN!!!!

1617 janica zarate   (26 December 2016 8:36 PM)
Ive lose almost 1000load! Anung nangyare ? Pwede ba malaman kung paano makakahingi sa inyo ng aking previous transactions?

1616 Barry Allen   (23 December 2016 10:44 AM)
Ako rin, nauuubos load ko ng di ko namamalayan

1615 abel babar   (22 December 2016 5:31 PM)
Itanung ko lang po yung simcard ko na tm bigla po nag emergency kelangan ko po kasi mapalitan yung google account ko doon sa number na yun naka back up yung recovery..paano po gagawin ko..salamat..

1614 Donna Marie Padayhag   (22 December 2016 9:26 AM)
Good morning, bakit ninanakawan pa din ako kahit naka unsubscribe na ako sa number na ito? iKonek 2684. Nakapag-unsubscribe na ako last november 30 and ngaun nagload ako kinuha pa nila, hindi naman ako gumamit na nang load nila. Sila lang tong bigay ng bigay kahit nakapag-unsubscribe na ako. Please help me this. Thank you.

1613 Beth   (22 December 2016 9:12 AM)
pangalawang beses na nangyari sakin na nag register ako sa promo ng TM tapos kapag gagamitin ko na hindi na magamit, check balance ako pero registered pa naman ako.. sayang naman niloload ko tapos wala lang din, lakas makabadtrip

1612 Carl   (21 December 2016 9:03 PM)
Everytime na nag loload ako ng unli call lagi nalang na baban yung sim then hindi na makatawag. Sayang yung niloload namin. Any solution?

1611 Niño Desierto   (21 December 2016 3:17 PM)
I did not subscribe to any extra subscription like "word subscription" but every time I reload, I received a text message from 2333 that my load was deducted. Please fix this one TM...

1610 joseph   (21 December 2016 1:15 PM)
bakit po bigla nalang nag insert sim at emergency call tm ko?dun pa naman nka align mga account ko.at my load pa po un.patulong maiblik po eto po number ko 09068790874

1609 Donna Marie Padayhag   (21 December 2016 12:55 PM)
Nag unsubscribe na ako sa iKonek 2684 nung November 30 bakit ninakawan pa ako sa number na yan? Pls help

1608 Aileen Tortosa   (20 December 2016 2:59 PM)
what happened to my load? everytime na mag load ako laging nawawala pag magreregister na ko hindi na daw sapat yung load balance ko,paano nangyari yun e kakaload ko lng??? I've been using my sim for almost 8 years and now lang nangyayari yung ganito.hope you can fixed it as soon as possible para mag stay yung loyalty ko sa TM.and sana my customer service kami na pwedeng makausap.please I need your assistance Please.. Thank you

1607 Sherwin Felias   (19 December 2016 8:21 AM)
I'm losing my prepaid load everyday.. Please help..

1606 Sherwin Felias   (19 December 2016 8:19 AM)
Same situation here.. everyday im losing my prepaid load. please help.. thank you.

1605 Richard   (18 December 2016 10:45 PM)
Ninakawan po ako ng network nyo ng load eh unli nman po ako sa call & txt. may tinawagan lang ako na kaibigan globe user tapos nawala na yung 192 na load ko. Sana naman aksyunan nyo agad.

1604 elaine   (18 December 2016 8:00 PM)
Nagbabawas sa regular load ko yung tawag ko kahit na nakaregister sa unlicall. Tapos, kahit nakaregister pa ako sa promo nagsasabi ng "not enough load". lagi na lang ganito please fix this

1603 Ioge   (18 December 2016 3:54 PM)
2x ako ngload nga 20 pra pang extend sana. To my surprise yesterday wen i was about to extend my C20, 3 pesos nlng ang bal from 18. So i had to load 20 again and made my extention.. this very afternoon the same thing happend i cant make my extention kasi 3 pesos na namn ang balance ko!! Saan ba napupunta ang 15 ko 2x na nawawala!?
Wala akng mga subscriptions!
Ayusin nyo yan TM!!!!

1602 Jey   (15 December 2016 4:12 PM)
Late receiver ako ng halos isang araw tapos ung message na sinend nila nakakareceive ako 10 to 50 messages with same content kahit na once lang sila nagsend. Hindi ko magamit ng maayos sim ko. Tatlong araw ng ganito ung sim ko. Please do something.

1601 Lee Phong   (10 December 2016 2:44 PM)
ang sim ko ng babawas ng regular load ko kahit naka register na ako sa promo at ang suppose na regular load ay pang extend ko. yesterday lang meron pa pag check ko sa*143# zero na bal ko agad na dapat meron until today na pang extend. please fix your system.

1600 Ariel Cordovez   (10 December 2016 1:09 PM)
I am losing my prepaid load even I am not making text messages or call. Please advise what is wrong.

1599 alexander suela   (10 December 2016 3:35 AM)
may load ako kanina na gosurf50 hindi ko naman sya dina activate nag deActivated sya kakainis lang pati yung balance ko na 13 pesos nawala grabe naman kakabwisit lang

1598 gie   (06 December 2016 6:41 PM)
I'm so disappointed with you guys I have load . and suddenly I got zero balance , I called the CSR , replaced the load after 24hours, instead of 50 they make it 45 , but that's okay,and then I started contacting my husband abroad , and then suddenly I can't make a call coz I've got no load again. So irritating.... #annoyed
I was asked for a rating for the CSR handling I didn't rate him even if he considered me irate...you can listen to our convo.I'm not yet irate that time... But this time I am! I'm sorry pero nakaka bad trip. I need to make a call guys.. give me my load back. I worked for that penny.

1597 Jhaellie   (06 December 2016 12:14 PM)
These past few weeks, kinukuha lagi ang load ko. I always reload P50.00 but after registering to CU20 my balance always go down into Zero. I thought I activated my mobile data kasi every check ko laging nababawasan ng P5.00 hanggang sa maging zero balance na! Can youy fix this up! Luging lugi kami sa inyo pero it seems like you're not making any solution to this problem. I know there are a lot of people who has already forwarded this problem to you so please can you fix this up! Masyado na kayong maraming nakuhang profit from us, I think it is only right na ibalik niyo lahat ng nakuha niyong load sa amin or else mawawalan kayo ng client!!!

1596 Rosalito J. Sultan   (06 December 2016 10:13 AM)
TM, Please naman

I have same situation with #1594. I loaded twice na, same lang. Ubos ang load.

Parang ang TM ngayon means, Tropang Magnanakaw. Sorry but I am really disappointed.
I wanted to change SIM pero sayang matagal na 'to sa akin

1595 Anne   (06 December 2016 6:13 AM)
Nakaregister po ako sa A20 promo pero kinakain po load ko.. nalaman ko na lang na yung mahigit 200 na load ko e ubos na.. nagpasaload ako ng 95 pero kinain pa rin! Bakit po ganun?? Pakitulungan naman po ako.. matagal ko na gamit yung sim ko pero ngayon lang nangyari sa akin to..

1594 Reg   (02 December 2016 7:00 PM)
NANGUTANG KAMI NANG 5 PESOS! THEN NUNG NAGPALOAD NA NAKALTAS NA YUNG 6 PESOS. AND THEN AYON KAPAG ANGLOAD SI MOMMY NANG 50 LAGING UBOS, PALAGING INUUNTI UNITNG KINAKAIN YUNG LOAD! WALA KAMING SINALIHANG KAHIT ANO! PLEASE PO! HELP, MARAMI PONG IMPORTANTE SA NUMBER NA IYON!!!!!!!!!!

1593 cherry   (02 December 2016 7:53 AM)
Pano po ba iistop yung TM rewards? please response! yung 808 hindi macontact. wala daw akong enough load! Jusko!

1592 naedean   (01 December 2016 10:48 PM)
Bakit po kahit kaka extend ko lang sa s10 promo, kapag nagcocall ako ang sabi, "you don't have enough balance to make this call" eh nakakainis, akala ko ba unlimited?! Tsk...

1591 joy   (01 December 2016 8:26 AM)
ina nauubos load ko ng walang reason i try to call you on your hotline sasabhin you don't have anough load eh diba libre call dun.. My concern is maibalik yong nawala kong load na parang bula... !!!!!

1590 Kym   (30 November 2016 3:53 PM)
Yesterday, I availed the promo yung 5 days unlicall & texts worth 30php. Used it pa just this morning tapos biglang "Sorry you do not have enough load blah blah blah. Kala ko ho ba unlimited calls? Please resolve asap, kasi hindi naman po ma unsubscribe para makaavail ako nang ibang promos. ASAP po please. Thanks

1589 belle   (29 November 2016 8:47 AM)
pano po ma-stop yung ni-redeem sa tm rewards? hindi kasi ako makregister sa bagong promo, nakain lang din po load ko, from 30.00 ngayon 10.00 nalang po, please paki-aksyunan po. thank you.

1588 Ina   (28 November 2016 7:59 PM)
Nagpaload ako pero hindi ko nareceive kahit na nabawasan na yung balance nung nagload. Ano yun? Isang araw akong naghintay pero di dumating load.

1587 Yan   (23 November 2016 2:58 PM)
Good day Tm !

Kanina palang ako naka rgster sa UC10 promo.. Nakatawag pa nga ako . Tapos ngayon SORRY YOU DONT HAVE ENOUGH LOAD. Unlimited call ba talaga UC10?!! RESOLVE NAMAN PO.

1586 SAWADJAAN JUL   (23 November 2016 9:04 AM)
UNSUBSCRIBE THIS JOFOM NOW !

1585 SAWADJAAN JUL   (23 November 2016 9:03 AM)
STOP SENDING THIS JOFOM ON MY CELLPHONE WITH TM NO. 09068083619. AM NOT USING IT. THANKS.

1584 Jim   (21 November 2016 6:15 PM)
Hi TM,

Having issues with my load balance being consumed without my consent. And it seems like I am not the only one experiencing this issue. Who can I contact regarding this? Kindly have this fixed. Thanks!

1583 Ellen   (20 November 2016 10:41 PM)
Bakit simula Saturday (Nov 19) ng tanghali bigla naging "no service" ang naka-reflect sa phone ko at hanggang ngayong malapit na maghatinggabi, no service pa rin? Hindi ba tapos na ang activity n'yo? Nagkaroon tuloy ako ng missed texts. Bilisan ang pag-aayos ho?

1582 Liza   (19 November 2016 1:04 PM)
Ilang beses na itong nangyari na lagi niyo akong kinakainan ng load. Everytime na magregister ako sa promo text or calls niyo, i'll make sure na lagi akong may remaining balance and only to find out na nauuna itong maubos kesa dun sa pag expire ng promo. Sobrang nakakabadtrip kasi i've been using TM for quite a long time now and ngayon lang talaga nangyari saken. Anu po bang problema ng system nyu? Bka po pwede pakiayos ng service. Hindi naman biro yung mawalan ako ng 20-30 pesos na lod gayung 10pesos lang naman lagi yung inaavail ko na promo. I'm trying to contact your customer service pero hindi pala ito pwede tawagan without a load. Sana po maayos niyo ito.

1581 HAIRAH M. SARANSAMAN   (19 November 2016 12:37 PM)
Good day to your good Company,
Ako po si Hairah M. Saransaman,
I realy had a Bad experience sa Sim Card ko. It is morethan (1)one Month nang walang signal ang Simcard ko, Ilang beses nadin akong tumawag sa TM HOTLINE cUSTOMER sERVICE. THEY ALWAYS TELLING THAT I have to wait until 48 hours then the result will be ok
BUt until nowq wala parin.I hope you mind about my message and do action. Thanks. God Bless

1580 rose ann doria   (18 November 2016 10:35 PM)
bakit ganon?! dati naman nakaka redeem ako ng rewards kahit walang balance tapos ngayon hindi na!!!!!! then last time kahit hindi pa expired ung CA20 na ni register ko di na ko maka send or makatawag... paki ayos ng system niyo madami ng nag rereklamo sa sistema niyo di pa din kayo gumagawa ng paraan, baka sa susunod na araw wala ng gumamit ng TM dahil sa sistema niyong di nyo maayos or ayaw nyo lang talaga ayusin.

1579 flo   (15 November 2016 10:20 AM)
Gusto ko lang magtanong bakit mawawala ang prepaid load ko kahit hindi ko pa nagamit. If nagamit, hindi aabot sa 20 texts. Ano ba ang dapat kong gawin? Details are as follows:

Load Dates Amount Trace No. Dates na nawala na ang load ko

11/04/2016 @04:46PM 100.00 1554868305 11/6/2016
11/07/2016@12:15PM 50.00 1577867538 11/12/2016
11/11/2016@02:58PM 100.00 1613941110 11/13/2016

1578 jean   (13 November 2016 7:12 PM)
paki sagot lang po sa tanong ko po salamat

1577 jean   (13 November 2016 7:11 PM)
ask ko lang po kung paano po ba i stop yong ni redeem ko naa TMC3 ...kasi po mag register po ako nang ibang promo..salamat po

1576 mary jean   (13 November 2016 6:55 PM)
Ask ko lang po paano po ba e stop yong ni redeem ko ,,, gusto ko po mag register ng ibang promo...please help me po...thank you

1575 Redeem   (11 November 2016 11:13 AM)
P***a tm nag load ako nong nkaraang araw 15 hindi ko nagamit ninakaw niyo lang.. tapos kagabi nag load ako 20, kaninang umaga nag text ang tm below 20 naa daw load ko pag check ko 10 nalang,. P**** ayusin nyu TM baka bukas ubos na ang 10 ko.....magnanakaw..... mag repky kayo diyan sa email ko ipaliwanag nyo.,.. mga kawatan..... tumawag ako sa 808 puro recording naman ang sumasagot ..... BWESET!!!!!!!!!!!!

1574 ekek   (11 November 2016 5:49 AM)
TM, bakit di ako mapasahan ng points? Di daw enrolled yung number ko sa TM Rewards? Wala naman akong ibang ginagawa kundi magload, mag-ipon at magpapasa ng points, saka i-redeem yun. Pano na?

1573 ekek   (11 November 2016 5:47 AM)
TM, bakit di ako mapasahan ng points? Di daw enrolled yung number ko sa TM Rewards? Pano ba yun?

1572 gobert G morales   (10 November 2016 5:16 PM)
bakit panay nakaw ng load samantalang nakapag unli text to all network naman ako at may calls pa?

1571 9753084085   (07 November 2016 10:22 PM)
Naka register pa sa promong unli call at unli text tapos hindi maka pag text o call?!!!
at kung e-extend naman ay nkaka receive ako ng confirmation na na extend ang promo.

ano problema ng system nyo, ka TM?!!
kapag hindi pa ito ma aayos bukas, sa inyo na yang number na yan.
nakaka sira ng araw!

1570 jay   (07 November 2016 2:49 PM)
hi bakit wala pong free customer service hotline kayo? at kung tatawag naman bakit hindi po makatawag? iba po ba ito sa globe? may posibilidad po bang maibalik ung nawalang load? tnx

1569 Kathlyn   (07 November 2016 9:56 AM)
nag palod ako ang nag pa register ng promong CA20 .. piru until now. i cant call and text. iy happens many times already. wats really the problem? can somebody answer from the management? .its really disappointing

1568 normie   (06 November 2016 6:28 PM)
Tumawag ako sa 808,customer service ngayon at sinabi ng operator wala ako load at kaylangan mayload..akala ko ba ay free ang tawag sa 808,may bayad pala.paki fix po.

1567 marc art paul ventura   (05 November 2016 1:38 PM)
di po nakaka recieve na inactive na po . 09263260361 . paki fix po kailangan ko po kasi yan .

1566 eliahsebastian   (05 November 2016 10:00 AM)
paano po iistop ung subscription sa tmrewards na tmc5 ? di ako makapagregister sa ibang tm promo eh. please reply asap.

1565 Von louie   (05 November 2016 9:47 AM)
Putang ina nyo tm bwisit kau magnanakaw ng load!

1564 jhen   (03 November 2016 9:05 AM)
please deactivate yung VAS na gamepad sender is 2151... pagnanakaw na yang ginagawa ng tm... hindi naman kame ako nag subscribe and then every loading ko deducted ako ng 5 pesos... please fix this.

1563 Geda   (03 November 2016 8:30 AM)
Kakaload ko lang nung tuesday tapos ngayon zero balance na ako, ilang beses na po itong nangyari saakin, can I get my load back?

1562 Grace Ann Dela Cruz   (02 November 2016 5:33 PM)
Hindi ako makatawag at makatext. May load naman ako. Pakifix naman po please? Thankyou. Emergency pa naman kung kailan kailangan dun di pwede

1561 joy   (31 October 2016 3:27 PM)
Hello i cant make outbound calls and text for both numbers: 09359382439 /09067945181. Pls fix this PROBLEM AS SOON AS POSSIBLE!!! This has been a problem for almost three days nah.

1560 Bienne   (31 October 2016 1:42 PM)
Pano ako makakatawag sa customer service nyo eh di ako makatawag di din ako makapag text may load naman ako.. Lagi nyo nga kinakain load ko ganyan pa pakiayos naman!!

1559 Bienne   (31 October 2016 1:40 PM)
Bakit di ako makapag text at tawag sa tm na sim ko? Paki ayos naman!!!

1558 Klenth   (31 October 2016 12:46 PM)
Walang kwenta ang customer service nyo
Di KO makausap ang tm agent nyo
808 dinadial KO kaso walang caller agent na nakausap
Panay click 1 click 2
Nakakabaliw na kayo

Paulet ulet kame na ayusin ang system nyo pero ano wala paden
Simula pumasok ang October nangangain n kayo ng load ..

Ayusin nyo mga sir/ma'am
Saka na KO magpapasalamat pag naayos nyu na

1557 Klenth   (31 October 2016 12:38 PM)
HOY!! TM AYUSIN nyo aba ilang beses mo na kung kinakainan ng load kada load ko ng 20 pang extend di ku lahat na eextend kase ninanakaw nyo

mga bwiset bingi bingian paden ba??
Para San patong site nato kung di nyo pinapansin hinaing nameng lahat..

Ka Tm ka Tm s****!!
Walang kwenta serbisyo niyo nitong mga nakaraang buwan Panay nakaw ng load
Basta may maiwan ka na balance na load nanakawin nyu na

Ano lokohan tayo!!!

1556 Klenth   (31 October 2016 12:29 PM)
TARAGIS KANG TM ka namumuro kana saken
Ilang beses muna ninanakaw load ko nagloload ako ng 20 para pang extend then makadalawang extend palang ako 0 BALANCE na
Nung Una OK lang Kala KO na open lang data KO pero mula ngayun grabe ka na almost 4x mo na kung ninanakawan ng 10pesos
Malala kanina 10-31-16 pinaloadan ako ng magulang KO ng 30 aba aba kung Di KO naagapan I zezero balance muna KO
Buti kahit papaano naihabol KO yung 15pesos sa register..

PERO ANG POINT KO BWISET KAYONG MGA SHARE HOLDER NG TM AYUSIN NYO ANDAME NANG NAGREREKLAMO TULOY PADEN KAYO

1555 louie aldrin calingo   (30 October 2016 9:42 AM)
bakit ganun naman nag diadial ako ng 808, pero kailangan ng load eh kinain na naman yung load ko na 100 paano ako makakatawag mag loaload ako. ilang beses na to paki ayos naman ang serbisyo!

1554 Yang Jennifer   (29 October 2016 3:09 PM)
How come that my load in TM suddenly disappear without using it? What should I do?Please help me to solve this problem,I don't like to change my SIM card again.

1553 Lyzel bangay   (28 October 2016 6:33 PM)
Evening!! Bakit ganun tumawag ako sa 808 wala na yung customer concern pano ko ulit makukuha yung load ko!!!! Kinainan naman ako pang ilang beses ko na to ginagawa sabe kapag kinainan ulit ako tumawag ako pero wala na yung customer concern pano na yan!!!! Paki ayos naman oh

1552 ashly   (28 October 2016 5:38 PM)
PU*** NAG REGISTER AKO TAPOS DI AKO MAKATAWAG. ! AYUSIN NIO NAMAN NETWORK NIO! MAY EMERGENCY AKONG KAILANGANG TAWAGAN NGAYON.

1551 Janine Carla   (27 October 2016 4:01 PM)
PAKI-AYOS NAMAN NG SERVICES NIYO REPUBLIKA NG TM!!!

1550 shiela camacam   (27 October 2016 3:15 PM)
Hi eto po pala shiela.salamat po dun sa tulong dun sa nakain po ng tm yung load ko,kaya lang tumawag ulit ako,kinain na naman yung load ko kahit naka register sa ca20 ang sim ko.system issue kaya to?salamat

1549 rhea   (26 October 2016 7:55 AM)
good morning. . . bakit di ako makakapag send kahit may load naman ako? may load po akong A20 at mamayang 12noon pa yun ma eexpired... nag extend lang ako ng advance kasi baka makuhanan ng balance.. pero pagkatapos kung ma recieved yung text na extended na yung A20... hindi na ako nakakasend ng sms.. bakit?

1548 jaurea   (25 October 2016 1:20 AM)
Ur hotline no. 808 sucks!where can we call for a good customer service that can answer all customer's concern properly..this is ridiculous!!!!

1547 donna   (24 October 2016 11:02 AM)
Good noon tm .. Nawala yung load ko ngayon lang .. Kakaload ko lang po kanina umaga, hindi pa po ako naka pag unli e naging zero balance na .. Wala akong tinawagan or tenixt .. Wala din akong mga naka subscribe na promos .. Tatawag sana ako sa 808 para maka usap costumers service pero hindi ako maka tawag dahil wala akong load balance .. Ano bang nangyari sa system niyo po . may importante akong tatawagan . please reply asap .. Eto po yung # ko 09169132219

1546 maestro syangan   (23 October 2016 12:54 PM)
tm nasaan ang customer service number nyo para makausap yun operator? lahat ng choices sinubukan ko sa 808 hotline nyo pero wala dun..mandurugas kayo! yun load ko nawala pati yun regular load tapos malalaman ko na wala na pa lang paraan para makontak kayo thru mobile? dapat ma discuss to sa social media asao para matauhan yun mandarayang network na to

1545 monaliza   (22 October 2016 7:44 PM)
What is wrong with you tm?I am registered in your promo and is supposed to expire on 10-24-16 but you charged me with my last call and text. Now my balance is zero and I cant even use my promo to make calls and texts.could you please fix everything in your system and provide better service to all your customers????

1544 jalein   (22 October 2016 1:47 PM)
Mapapamura nako sa nararanasan ko my god!! Almost 250 na nawawalang load ko lagi nalang ako nawawalan..nung una di ko lang pinapansin pero grabi na talagaadalas na siya mangyarim
kaya nga ako nag reregisterd ng internet para di masayang load ko..tas bigla nalang may iinform sakin na wala nako load kc daw nagamit ko net ko my god!!so wala palang kwenta ung nireregisterd lo ano un nagkakalokohan nalang ba!!sobrang nakaka disappoint!!!kakasira ng araw

1543 Prescian mhae masangkay   (22 October 2016 7:46 AM)
Huy ,tm bat ba ayaw makapag send sa txt at kapag may tinatawagan ako ay ayaw parin! Gawin nyo naman nang paraan para maayos ang tm

1542 rommel lara   (21 October 2016 1:52 PM)
I need PUK pin code from 09262666669

1541 Carlo Montie   (17 October 2016 8:43 AM)
My prepaid load is being consumed even thought I haven't used it for anything. I didn't use it to register promos, I didn't use it to get access to the internet, and I didn't even use it to text other people. My load is getting consumed about P10.00 a day. What's the problem?

1540 Mabuting Costumer   (16 October 2016 9:07 PM)
Please, kindly return my load. You can check or verify my number 0975-307-6839. Please!!!!
Thank you

1539 Jellie   (09 October 2016 4:56 PM)
Nakaregister ako sa U15 at may five pesos remaining load pa ako. Pero pag tumatawag ako sabi insufficient load na daw -_- Pahelp naman. Nagtry ako sa 1234 pero wala namang nagrereply.

1538 Berna   (09 October 2016 8:23 AM)
I have availed the promo C20. Pero hindi ako makapag send ng sms. I tried na mag load ng regular load tapos nag try ako magtext nabawasan yung regular load ko kahit UNLIMITED text yung promo. Until now wala. Nagagamit ko lang is yung call. VERY DISAPPOINTED.

1537 Girlie   (08 October 2016 4:36 PM)
I want to talk to your customer service representative, I kept on dialing the TM hotline number 808 but there's no option there for speaking to a customer representative. Are there any options for us (TM subscribers) to contact you aside from this comment box?

1536 Ryan Santos   (08 October 2016 11:56 AM)
Good day,,

concern lang po... na PUK PO Kasi yung sim card ko? pahelp naman po... thanks

1535 faizal amilasan   (07 October 2016 6:51 AM)
hi magandang araw po nais ko lang iputol yong pagpapaload niyo po sa number na to 09358808919 nakikiusap po ako salamat.

1534 Josiezi   (06 October 2016 8:13 PM)
Registered ako sa C20 using TM Sim, di ako maksend ng text pero i can call. can you fix it as soon as possible? trice na ako ngchange ng sim this month for the same problem. Sana maayos nyo to.

1533 Philip   (05 October 2016 9:37 PM)
HOY TM WALA TALAGA KAYONG KWENTA MAGNANAKAW KAYO! KALOLOAD KO LANG, NAG LOAD AKO ULIT KAHIT DI PA EXPIRED UNLI KO KASI DI AKO MAKATAWAG NAG-UNLI AKO TAPOS NGAYON DI NA AGAD ULIT AKO MAKATAWAG?! GAGUHAN BA TO?
MAGREPLY KAYO MGA BWISET!!

1532 John Tuazon   (04 October 2016 1:37 PM)
How can i register,? if i want 1 month unlimited call and text to TM or globe only, thank you very much.

1531 jeanyrose alan   (04 October 2016 9:50 AM)
Good Day Maam/Sir,
May concern po ako every time na naglo load po ako sa tindahan in an Autoloadmax amounting to P 20.00 and Above at di ko na unli agad ng TM Promos ay bilang ninanakaw, chinecheck ko sa *143# ung Balance Load ko pero P 0.00 na ang lumalabas,It always happen to my TM number. HOW COME IT IS HAPPENING TO MY MOBILE NUMBER. I TRIED CALLING YOUR CUSTOMER SERVICE NUMBER FOR MY COMPLAIN BUT CANNOT CONTACT IT. PLEASE DO SOMETHING ABOUT MY COMPLAIN FOR BETTER SERVICE TO US YOUR CUSTOMERS. THANK YOU I HOPE THAT THERE WOULD BE A SOLUTION FOR MY COMPLAIN.

GODBLESS!!

1530 Carl   (04 October 2016 7:01 AM)
Nag utang ako tapos nag load naman ako para mabayaran ang utang ko pero di nababawasan ang load ko kaya ayun di ako makapag unli kase may utang pa ako e may load naman ako bat di nababawasan? Para sana makapag unli nako

1529 Liz   (03 October 2016 10:23 AM)
Good day!
My concern po is bakit hindi po ako maka balance inquiry thru *143# at palagi po akong mawalan nang load.I tried calling your 808 hotline peru wala sa menu ang magcomplain.
Thank you.

1528 Ellaine   (03 October 2016 9:59 AM)
nagpaload ako ng P20 kahapon. So nabawasan na ng P6 dahil sa utang ko, so dapat may P14 pa dba?! Pagka Balanca inquiry ko P5 nalang laman. Nagtatry akong tawagan customer service nyo pero hindi ko matawagan.

1527 Juvy Ray Maranga   (03 October 2016 1:53 AM)
Paano ko po i-deactivate ang neredeem ko'ng tmreward?
TMC5 po ang neredeem ko. Gusto ko na'ng mahinto ito.

1526 Hydee Campano   (01 October 2016 12:58 PM)
Naka Unli ako kahapon ng CA20 date sept 30,2016. then after ko mareceived yung confirmation na unli na ako ngtext ang 8080 na may free call ako na 90mins.. tapos today sinubukan kong tumawag but then hindi na makatawag. Till now dapat naka unli pa ako ehh.. bakit gnun naman. panu i-stop yung free call nya para naman magamit yung unli call and text na niregister ko.. please reply. thanks

1525 rodel   (30 September 2016 3:00 PM)
I need the emergency number guys TT help me please my simcard got PUK TT

1524 Joana Rose Guevarra   (30 September 2016 1:42 PM)
Goodafternoon. tanong ko lang sana kung bakit po hindi ako makapagtext at tawag pero nakakatanggap naman po ako ng text at call sa iba pero kapag ako po tumatawag ayaw po namamatay pati sa text failed po kapag din po tnagtetext ako sa 8888 or sa 4438 ayaw po masent sana matulungan niyo po ilan buwan napo problema ito. po number ko 09358418166

1523 Gembong burlas   (30 September 2016 11:25 AM)
Please help me because cant number *143# regarding load? :(

1522 Sharica Mari Fajardo   (29 September 2016 8:51 PM)
Kahit yung contacts na lang sana ang maibalik. Please do something po

1521 Sharica Mari Fajardo   (29 September 2016 8:50 PM)
My sim card was suddenly can't be read by my phone..i tried inserting other sim, nababasa naman niya. Bakit yung TM ko hindi maread. I have so many important contacts there and I can't afford to get all their contacts again one by one. What will i do?

1520 Richard L. Singson   (29 September 2016 4:16 PM)
Good day, paano maka call or submit ng complain regarding Load?. lagi kasi kinakain ang load ko. can u give me your active landline or email? please. tipid nga ang network nyo pero bawi naman sa sa kain.
Maraming salamat

1519 aj   (29 September 2016 3:14 PM)
hello po. bakit po laging nababawasan iyong load balance ko po ng five pesos. kapag nag check ako ng balance ngayon nabawasan ng five load ko tapos pag mag check ako kinabukasan nabawasan nanaman po. bakit po? hindi ko alam bakit ganun

1518 Mac   (29 September 2016 9:38 AM)
Gumagastos kami para magpaload pero bakit hindi nyo kami mabigyan ng magandang service. Nakaregistered ako sa CA20 hanggang oct 3 kasi lagi akong nageextend then kaninang umaga, yung unli call at unli text naging unli text nalang. Hindi na ko makatawag!!!! Pakiayos naman

1517 bhey   (28 September 2016 4:35 PM)
Since morining today hindi ako maka send ng text pero unli ako ng c20 simula kagabi ng 9pm. Nakaka tawag pero kahit isang text walang mag send at akala ko noong una dahil 0.76 lang load balance ko, nagpapasa ako ng load pero kinain lang din. ANO BA NAMAN HO PROBLEMA? PAKI AYOS NAMAN

1516 ella   (27 September 2016 3:37 PM)
bakit hindi ako makapag register ng unli lagi sinasabi naka register sa ibang promo. paki ayos naman yung system nyo kung pwede asap. kinakainan na rin ako ng load ni TM. paayos naman po. salamat.

1515 kimberly bermudez   (26 September 2016 2:55 PM)
Hi;

my nagpatayo kc ng bagong pabrika near our place and ang problem is inalis nila ang globe satellite the reason why mahina ang signal sa place namin mapa call or text,panu po ba magagawan ng paraan na magka satellite ulit at magkasignal sa lugar namin? kahit kc smart mahina rin

1514 sheery   (25 September 2016 9:10 AM)
bakit hindi ako makapag register ng unli lagi sinasabi naka register sa ibang promo. paki ayos naman yung system nyo kung pwede asap. thanks.

1513 yprillaurente   (24 September 2016 3:03 PM)
dinung customer service nyo wala na man sumasagot laging naka hold..buti sana libre po yong tawag para sa customer services po ninyo kaso hindi,sana namn po ayusin po ninyo yung serbisyo po ninyo sa customer po ninyo hindi po tonng ganito e hindi namn po libre yong load po..

1512 yprillaurente   (24 September 2016 2:59 PM)
bakit po hindi ako maka pasok sa mga promo nyo..pg mg pa register po ako sinasabi.na nka register ko sa ibang promo eh d n man,expired na..pg ene extend ko n mn ayaw din..ilang beses n talaga ng yari ang ganun sakin..sna maayos nyo kasi sayang ung mga n load ko po...

1511 yprillaurente   (24 September 2016 2:56 PM)
ilang beses n po ng yari hindi lang isang beses madami n po.sana maayos nyo...

1510 yprillaurente   (24 September 2016 2:54 PM)
bakit po pag mag register po ako ngmga promo ninyo,e hindi po ako mka pasok.dahil po daw nka register n po ako sa ibang promo eh..wala na mn sana ayosin po nnyo ng tapat po ung serbisyo nyo lge na uubos ung load ko sa walang kwenta

1509 maritess enriquez   (24 September 2016 2:35 PM)
hi,
just want to ask if you have service problem going on?Yesterday i redeemed points.I used my points to avail CA20 notification sent to me that i successfully subscribed to CA20,after that i tried to send message but it has been unsent until today.What is going on please?

1508 Bradlee A Dwyer   (23 September 2016 6:28 PM)
0975-016-8125

We have bought internet for 200 php for 5 days (supersurf)

The first couple days was no problem but last night after 8am the internet is constantly off and on. Also this morning the internet was doing the same thing until after 9am.

We loaded our phone 10 php to call you last night but your customer service was not open. We tried to call today and our load was lost.

We had to load our phone again today 10 php to call you but we haven't received the load yet.

Your internet is not working and now we lost load twice for 10 php! We want you to call us asap and credit for 1 day of internet not working and the php we lost loading our phone to call you twice as well that we dont have.

Please call us tonight before you close. Urgent. If you dont call we wont use your services any longer since we have been trying to contact you for over a day now.

Bradlee/Cherie

1507 freddy freeloader   (23 September 2016 1:06 PM)
Do you speak English? English is the official business language of the Philippines.

1506 Yanyan   (21 September 2016 4:37 AM)
I cant send text messages or even call.. It's really annoying. Nakakairita. Please fix this asap. CA20 ung niregister ko and I cant use it since yesterday!

1505 Marivic Bispo   (20 September 2016 4:13 PM)
I wish to stop INSPIRE CLUB from sending messages via 2346 because the messages are eating my load. Please let me know what to do. Thank you very much.

1504 ram santos   (20 September 2016 1:49 AM)
Hi, I don't have a signal since morning 9/19/16 9:00am. I've already restarted my phone for many times. I tried my sim card to other phones, it doesn't work. Please check.

1503 Abdul Kiram Hidayat   (19 September 2016 3:43 PM)
Calling customer service hotline is no longer free?

1502 cherry hope f. castillo   (19 September 2016 12:56 PM)
I cant use my free viber and free fb while i am enrolled at tms promo.i already try *143# but i dont see free viber
Pls help thanks

1501 daniel   (18 September 2016 8:34 AM)
pwede nyo po ba ipakita yung mga text message sa dati kong number nasira po kasi ito po yong number ko 09363846735 meron lang po kasi akong kelangan makitang message na importante pwede po ba makita yun naka save po ba sa inyo yong number ko?

1500 Jayson   (17 September 2016 10:36 AM)
Hi! Bakit di po ako makasend at makatawag? pero nakaka receive ako ng text. pa solve naman po ng problem ko, ilang days na kasi ako di nakakatext. Registered pa ako sa CA20

1499 johny   (16 September 2016 10:05 PM)
Sorry, hindi pa maaaring ma-process ang iyong request dahil sa isang system activity. Magpapadala kami ng notification pag-natapos na ito. Salamat!

2 days na pong ganyan ang reply sa akin
Hindi ko po ma-redeem ang rewards ko
Paano or ano po ang gagawin ko
Thanks po in advance

1498 LENY   (16 September 2016 12:47 PM)
Eto po pala number ko 09067331984

1497 LENY   (16 September 2016 12:45 PM)
Paano mag unsubscribe ng redeem promos sa TM? Thanks

1496 Megan Heart   (16 September 2016 10:59 AM)
good afternoon.. ma'am/sir, tumawag po ako kahapon regarding sa complain ko about sa pagbawas ng load ko. ang sabi po wala naman po nakarecord na nabawasan ang load ko. well okey po. kahapon po ang remaining load balance ko ay 13.00 ngaun po pagcheck ko may load balance is 0.00.. ano po ba ang nangyayari? makatakot din po magload ng marami. nakailang beses n po na nawawala ang load ko. here is my mobile number kasi wala na po ako pantawag sa customer service landline niyo. Hoping for your positive response.
Thank you.

Megan Heart

1495 Hannah Carmela   (15 September 2016 5:25 PM)
Btw this is my number 09355811585

1494 Hannah Carmela   (15 September 2016 5:24 PM)
I cannot send text message but I can receive and call other number.

1493 keziah   (15 September 2016 3:51 PM)
how can i talk to your agent when calling 808?!!! its very hard!!

1492 Joseph B. Evangelio   (14 September 2016 10:09 AM)
POOR SIGNAL both Globe and TM, most of the time DEAD SPOT SIGNAL particularly here in Camp Crame, Quezon City and at my residence, Rosewood Village, Brgy. Niog 2, Bacoor City.

Hoping for your immediate ACTION!!!

1491 rogine   (13 September 2016 2:55 PM)
bakit po di ako makag redeem ng points ko, laging cannot be processed ang reply gsto ko ng mgamit ang mga naipon kong points. ang hirap naman. and ung regular load ko ngbabawas pag nka on ung mobile data ko which is hindi naman nangyayari before. i tried to call ur costumer service hotline pero puro instruction ang binibigay eh hndi namn nsasagot ang mga concerns ko. dapat my makausap n agent nyong mad matino buti pa sa ibang network meron tlga kayo wla eh. pmapangit na ang service nyo!!!!

1490 Jessica   (12 September 2016 11:24 PM)
Kapag nagsh'share-a-load, yung number na 2917---- yung ngtetext at hindi yung 0917--- na number. Tapos ang hina ng signal ng sim ko. Oo sa sim ko lang. Tinry ko na sa ibang lugar/sim/phone. Yung sim ko lang talaga sobrang hina ng signal.

1489 Wilson   (09 September 2016 8:19 PM)
Hindi Ako makatext at tawag lalu na po sa share a load... May load po Ako... 549.00
Patulong po...

1488 john santos   (09 September 2016 8:11 PM)
Nakaka bwisit na po ang service nyo po. Maka ilang beses na po akong nag register sa CA20 na hindi naman nareregister tapos biglang may bawas na ang load ko then bilang ubos na kahit di naka register at di ko naman ginamit.... please lang ayusin nyo po ang sevice nyo at kung ganito parin ay irereklamo ko po kayo.

1487 Mayeh   (08 September 2016 7:44 AM)
how can i communicate with your tm agent now?

1486 Mhay   (07 September 2016 3:00 PM)
Hi. Nawala po kasi yung cellphone ko with my old TM prepaid number nung January 2016. Tinawagan namin, pero wala ng sumasagot. Then today, sinabihan ako ng officemate ko na tinwagan nya ko kaso nagriring lamg. Hindi nmn ako nakareceive ng call with my new number. Turns out yung old TM number ko pala tinawagan nya. Ngayon I'm worried kasi yung contacts ko, etc baka may access sya. Hindi ko mo kasi masasabi kung anong pwedeng mangyari. may ma susugest ba kayo saken?

1485 Esmail nor   (06 September 2016 4:41 PM)
Call barring(Outgoing Calls) "no attempts left"

1484 sherwin   (06 September 2016 11:53 AM)
anung broplema dito sa TM ni wala nanga akong load ,
hndi parin ako makapag register sayang load ko >.<

1483 ivan   (05 September 2016 5:09 PM)
ano ba nman yang network ng TM pag nag register ako sasabihin kasalukuyang pang naka-register sa promo nayon then pag nag check ka ng status sasabihin sorry hindi ka pa naka register sa promo ANU YAN GAGUHAN LANG TAPOS UNG LOAD NAWALA WOW TANGINANG YAN NAKAKA GAGO KAYO UY

1482 hazel   (02 September 2016 8:33 PM)
Pwede pa po ba maibalik yung 1GB na supposedly is for facebook na napunta sa Games? Sana po is pwede pa sayang naman po kasi. Thank you po. I need response po. God bless po.

1481 ace mariano   (02 September 2016 7:37 AM)
WALANG KWENTA TONG TM.. ANG DAMING PROBLEMA MAPA SIGNAL AT LOAD!!! TAPOS WALA PANG MATINONG CUSTOMER SERVICE DAPAT DITO MAREKLAMO NA TALAGA E.. ANDAMI NG NABUBWISET!!! WALANG KWENTA!!!!!

1480 Dianne Clarisse Claravall   (01 September 2016 11:15 AM)
Maayos na po ba ang C20 promo? May free FB na po ba at 4 days validity?

1479 sanchez_maine   (31 August 2016 8:36 AM)
Almost 1 week nakong walang free FB. Bat po ganon? Everytime na nagloload naman ako dati.. pagkaregister ko. In just a minute makakareceive nako ng sms that I already have free access on facebook.. but now for 1 week wala po talaga akong access. Nakakasad lang po.

1478 Delfin   (29 August 2016 9:20 PM)
Para sa Republika ng TM,
HINDI KO MAINTINDIHAN ANG SIGNAL NINYO, MINSAN MERON MINSAN WALA SAYANG ANG LOAD AT ORAS NAMIN, OKEY LANG ANG LOAD PERO ANG ORA, MAHIYA NAMAN KAYO SA AMIN MARAMI KAMING GINAGAWA TAPOS HETO UMAASA SA MGA SIGNAL MINSAN MERON MINSAN WALA.

SANA MATUGUNAN PO NINYO ANG AKING MGA KATANUNGAN.

1477 nbc   (29 August 2016 12:49 PM)
Please stop sending text from 2626 and the like kasi nangangain ng load lalo na kapag di ko ma enroll sa promo yung naiload ko thank you po. I expect that my problem will be address as soon as possible.

1476 Eugene   (27 August 2016 1:30 PM)
Bakit walang free fb sa c20?

1475 gloria   (27 August 2016 11:51 AM)
nag paload ako just now 10pesos ni registered ko as combo 10,now i want to call, ang sabi ng machine no enoug balance.nsg check akosa balance ko 5pesos lang,saan napunta ang 5pesos ko.pls.need reply tnx,hindi kopa nagagamit yong ni load ko na 10pesos bakit ganoon?????????????

1474 Andrea   (27 August 2016 9:15 AM)
kelan nyo po ibabalik ang FREE FB SA TM ? please naman!

1473 Nicio Aries   (26 August 2016 2:33 PM)
Saan ko po ba pwedeng ipacut yung TM sim card ko into micro or nano sim?May service center po ba kayo sa SM Manila na pwedeng gawin ito?

1472 charlie marasigan   (25 August 2016 9:45 PM)
Bakit walang Free fb sa C20 nkakailang load nko.

1471 john paulo   (25 August 2016 6:52 PM)
Hi can i get your promos in one week load with free MB using for data

1470 Joan bandola   (25 August 2016 9:57 AM)
Hi good morning nag load po ako yesterday twice ng 20 nung una sa tagal walang dumating kaya nag load ulit ako 20 wala pa din hanggang nakauwi na ako ng bahay pero may mga confirmation naman dun sa pinaloadan ko na pumasok na load nag inquire ako zero balance pa din san na napunta ung load ko???? Kahapon dami nag complain hirap daw sila makatawag.

1469 Maureen Periña   (25 August 2016 5:11 AM)
Good morning. I can't register to any TM offers. Laging sinasabi na currently registered pa ako sa ibang TM promo pero hindi naman talaga ako nakaregister. Anong gagawin ko? Thank you.

1468 Maureen Periña   (25 August 2016 5:10 AM)
Good morning. I can't register to any TM call and text services. Laging sinasabi na nakaregister ako sa service na hindi pwedeng kasabay nung nireregister ko but I'm not registered to any TM offers pa. Patulong naman please. Sayang yung load ko e. Thank you.

1467 ace mariano   (24 August 2016 11:51 PM)
Lage kimakain load ko.. Nag register ako sa combo 20 wala naman ung free facebook hindi magamit.. Paki ayos naman please

1466 ace mariano   (24 August 2016 11:48 PM)
Lage kinakain load ko.. Tapos ngaun nag load ako para sa fb.. Wala naman .. Di gumagana pang fb!!! Paki ayus naman po

1465 ma cristina villar   (24 August 2016 12:04 PM)
good pm po..nagload po ako sa promo ng tm na my free fb..tas yong fb ko po nabubuksan naman.
pero malungkot dun ung mga post sa news feed ko kinabuksan.
sana po matugunan nyo po yong konting problema ko po ma inilapet sa inyo..salamat poh.

1464 kim vallestero   (24 August 2016 10:30 AM)
hi!hindi po lumalabas yung mga images/pictures every time na nagfacebook ako mapa facebook up or sa safari. need help on this.

1463 Honey Rose   (24 August 2016 8:58 AM)
Good morning,bakit ba hindi na ako mkaregister?nagsasayang lang ako ng load,paulit ulit nalang n kasalukuyang nakaregister eh hindi naman ako nakaregister sa ibang promo niyo?!...kakabili ko lang ng sim na 2 bakit ganito agad?????????....sa customer service niyo naman,kaya nga tumatawag para magtanong,bakit my press pang sinabi?asan don ang ipipindot??..kanina p nauubos ang pasensya q,paki actioanan naman po agad ang mga problema ng customer..

1462 Nenette Soltura   (23 August 2016 2:55 PM)
I cannot make a call kahit nakaregister ako sa C20. Why?

1461 dyowen   (23 August 2016 12:38 PM)
wala na bang free fb mga call and txt promos nyo? such as C15 at C20??? ano2x n lng ung meron???

1460 Jasmine   (23 August 2016 10:14 AM)
Bakit po ganon yung c20 promo, as per *143 it says that its a four days promo but after i register and nareceived ko confirmation ang sabi 3 days lang?

1459 RONNA LUNGAY   (22 August 2016 12:24 PM)
Hello,

my prepaid sim was not able to received call and text or even send.
its been a couple of months since i did not buy load for it.

is it the reason?

1458 Marthen Christ Escario   (20 August 2016 3:46 PM)
hindi po ako makareceive ng load at makapagtext

1457 Jhay   (19 August 2016 5:29 PM)
What option should i press for me to connect to your customer service representative??

1456 Jhay   (19 August 2016 5:27 PM)
Yung totoo? Anong option para makausap ko ang customer service nyo?? Putik puro operator e. Nakakabwisit!!!!

1455 van   (19 August 2016 10:40 AM)
immediate response please.

1454 van   (19 August 2016 10:38 AM)
tanong lang po nagpaload po ako ng 20, niregister ko po sa ua10 nung mag eextend na ako. not enough balance na po.

1453 maj   (19 August 2016 8:52 AM)
i cant make a call or send a text message. pls do something!

1452 Evert   (19 August 2016 8:31 AM)
Bakit po ganun di ako makapagtext or tawag sa iba?
Kindly fix it po

1451 Phoebe   (19 August 2016 7:46 AM)
good morning po. ask lang po ako bakit di kami maka send sa tm? nakaka receive kami sa ibang network pero di maka reply? meron akong load specifically C20. kahapon ako nag load so expected talaga na meron pa din akong load since it is a 4 days unli txt. sana po ma solusyonan niyo ka agad itong problema.Thank you and god bless.

1450 leilanie r. chua   (19 August 2016 6:52 AM)
with regards to my prepaid number 09066071511 i can received an incoming texts & calls but i cannot make any outgoing...i just loaded 500 pesos yesterday. what seems to be the problem...please reply immediately.thank you.

1449 angelo   (18 August 2016 0:17 AM)
how to cancel my registered CA20? Thank you

1448 Joy   (17 August 2016 7:32 AM)
Good day po bakit po laging may dumadating sakin na mga text tapos makakaltasan ako ng 2.50 tuwing may extra load ako di naman po ako nag subscribe sa kahit na anong promo paanu ko po yun mapapahinto

1447 Vlessy Anne Mendiola   (15 August 2016 5:18 PM)
Hi, Ask ko lang kung ano yung problem kasi hindi ako makapagsend ng text sa new number ng boyfriend ko, globe user sya and kahapon lang nagpalit, pero nakakatawag ako sa number nya hindi lang talaga ako makapagsend ng texts sa kanya kahit isa. Pero sa ibang globe user naman nakakapag send ako ng sms, hoping for your immediate response. Thank you!

1446 Ksy   (14 August 2016 10:19 PM)
Why can't I make calls using CA20? I thought it's unlimited call.
Hope you can resolve all the issues or many will leave TM.

1445 mimi mosquera   (12 August 2016 11:43 PM)
good morning . . . magtatanong lang sana ako kung papaano ma aactivate ang sim kong na block, block na din yung pin at puk code ko . . . please reply asap . . . importante kasi yung mga contacts ko . . . salamat

1444 elma   (12 August 2016 1:31 PM)
good day po.. problema ko po itong TM # ko po ay palaging kinakaltasan ang load ko ng 2.50 everytime na may extra load po ako..wala naman po akong natatandaan na nagsubscribe ako nang promo ..sana po maaksyunan kaagad..salamat po

1443 Nicole Nubla   (06 August 2016 3:13 PM)
Goodnoon. I loaded my TM simcard today a P100 load, I haven't used/open my data connection because I've been using WiFi and i haven't called or texted anyone nd all day but out of the blue there was this message saying I only have P85 load left because I've been surfing the internet. But i haven't OPEN OR USED my data connection. Where has my load gone to?

1442 melissa   (31 July 2016 8:45 PM)
Paano po ba makukuha yung PUK number ko, nagkamali po kasi ako sa pag insert ng pin number kaya po hinihingi yung PUK number, di ko na po maalala. I need help po talaga. salamat.

1441 Monica Bautista   (30 July 2016 9:16 PM)
Bakit ganon? Naka-3 palit na ako ng sim pero laging may error yung mga text na narereceive ko. Please, kindly fix kasi nakakainis na po. Ilang beses pa kailangan iresend ng katext ko yung message para mareceive ko ng maayos

1440 Florida   (28 July 2016 3:16 PM)
bakit walang customer service agent sa option ng 808, pareho lang yong menu sa 804 na self-service...
please include customer service agent on your option on 808. thanks

1439 GLADYS JOY LEONCIO   (27 July 2016 9:35 PM)
hi. how to apply for customer service representative taglish? thanks.

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