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Touch Mobile (TM) Customer Service | Hotline Number
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Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.

Using your cellphone or iphone you can call TM Customer Service Number at  808.

You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 12621 2 3 ... 83 84 »
1262 marifi paramio   (28-November-2015 6:45 PM)
why i can't send text messages again?????? i am 5 days unli, astig txt 30...i just register last night. 2 days ago was like this.... what is the problem of nertwork????

1261 Mrs. Mecha   (28-November-2015 8:26 AM)
ung sim ko po na bagong bili di kama *143# po nakalagay lang po ay "barred subscriber" po ano po dapat gawin?

1260 Argil francisco   (26-November-2015 4:57 PM)
Gudeve I want to talk to à csr but I don't know how.my concern my other tm sim had been puk i want to activate it again because that is important to me.the number of puk sim is 09057805756.please help me.

1259 janine   (26-November-2015 3:24 PM)
corrupt tm!

1258 vin   (25-November-2015 10:55 PM)
i bought new sim card of TM, but when i started to dial *143# the answered is "barred subscriber"?
what will i do and what is the possible problem?

thank you

1257 Oliver Cabrera   (25-November-2015 7:06 AM)
I could not load my Call & Text Prepaid Card. Its message says "Sorry, your request cannot be processed now. Please try again later." I just bought the card worth P300 yesterday and when I entered the codes, that's the message I got.

1256 Nicole Castaneda   (24-November-2015 8:42 PM)
I am currently registered to Combo20 but then suddenly, all of my remaining texts to other network has become 0. It is so frustrating because I really need those other network texts. This has been the third time it happened. I even raised the issue already during a livechat session, but hey guess what, no action has been done about it. May we expect an action regarding this matter? Thank you.

1255 Francis Marc Garcia   (23-November-2015 7:32 PM)
i cant extend always.. shiit

1254 Francis Marc Garcia   (23-November-2015 7:27 PM)
why i cannot extend my registration always. always ...

1253 Aya   (23-November-2015 7:17 PM)
What happen? Every time i tried to register in any promos, kinakain load ko. It happens 5th time already! And its really annoying na! Fix this! Hindi na maganda service niyo!

1252 Kristine Managuit   (23-November-2015 1:06 PM)
Hi TM! I have a concern regarding with your network signal. I am not sure if it's yours or my mobile phone. Most of the time i don't have network signals. I just have it for a minute sometimes just in seconds. Please response. The sim card was almost a month old with me.

1251 Antonio G. Tinsay   (22-November-2015 9:46 PM)
hi Touch MObile Customer Service.

first, how can i load my TM no with unli calls only for one month (no text; no surf; just calls only)

second, we have four TM prepaid nos. i want to have them auto loaded for unli calls for one month every first day of the month. How can i arranged for this?

your prompt reply wil be very appreciated. thank you.

1250 jena   (21-November-2015 12:52 PM)
what happen to TM? i cannot use my text to other network..3rd time already.

1249 jena   (21-November-2015 12:50 PM)
i am currently registered to TM COMBO 20, then why a cant use my text to other network? please it is already happened 3 times..what do i do?

1248 enn pacheco   (20-November-2015 5:05 PM)
I am currently register to TM promo( CA20 ). I have 100mins call but unlucky I can't used it. The customer service representative always say's that I don't have enough load to call. Help Please.

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