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Touch Mobile (TM) Customer Service | Hotline Number
Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.

Using your cellphone or iphone you can call TM Customer Service Number at  808.

You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.
Category: Directory | Added by: admin | Date published/updated: 08-March-2015 | | 1364
| Rating: 1.0/1
Use English language when posting comments. Non-english comments will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 1363
1363 bruce   (28-April-2016 6:39 PM)
I'm registered at C15 and send extend so that I can extend my promo, received that my extend was successful. After a few hours later I can't text anymore. It always give me fail to send message

1362 Arcelle Pariol   (26-April-2016 7:29 PM)
Goodevening po. Concern ko lang po kasi nagload ako kaninang umaga ng 15 at nag unli ako allnet UA10 . Then nagtetxt ako para sa mga costumer ko super dami kasi yun. Diba nga unli bat nastop? Di ma nagsend. So inistop ko po. Nagload panibago 15 ulet. Hinugot . Nagload ulet . HINUGOT! Nakakainis lang po talaga eh. Importante po kasi yung tinetext ko pero bat ganun? Please lang po sobrang kelangan ko po itext mga costumer namin kelangan ko po ng unli text. Please lang po. Wala pa po sa kalahati ng contacts ko ung natetext ko. Need na po kasi bukas yun. Sana mapansin nyu po ako ngayon. Thank you very much.pasensya sa abala. My number 09358410723

1361 joan   (25-April-2016 9:23 AM)
Give back my load. Im so dissapointed 09358904640

1360 Angie   (23-April-2016 9:59 PM)
Hi! My number is 09753741477 and I register yesterday the TM CA20, then this evening I cant call, and the teller always sayin' that "sorry hindi sapat ang iyong balance" Please fix it!! Or give my load back!

1359 vroana   (21-April-2016 2:26 PM)
im currently unable to send messages..but i could place calls just fine..and why???? i cannot register al the promos....

1358 James   (20-April-2016 7:00 PM)
i want to resend messages received by my mobile number, on April 18 around 5:00pm -9:00pm

that message will help me to unlock my locked phone because my phone has anti thief feature that sends message or notification when some one uses my phone.
thanks.. pls response to this inquiry.

1357 rikka bautista   (15-April-2016 9:18 PM)
tm sim out of service? how to regain my number or get my sim in service again

1356 Marvin Abarquez   (12-April-2016 11:04 PM)
I'm currently unable to send messages, but I could place calls just fine. I also noticed that I can send a message to my own number. Also, to a specific number, the phone tells me that it's not sent, as it should be, but when I send a message to a different number my phone says it's been sent but the recipient doesn't receive anything. My registered promo as of the comment's time/date is Txt10 extended 12 hours ago. Does it have anything to do with the system as stated by 8888?

1355 Doreen   (12-April-2016 9:30 PM)

I was wondering tonight when I call the customer service.I can't get hold of them. Another thing is that I already register my self to an unlicall promo AND i WAS REGISTER Successfully but after few minutes i receive a message that I dont have enough balance

1354 Drei   (09-April-2016 12:05 PM)
Why is it that my remaining load always lessen while im using CA20 promo. I communicate only on TM and globe and never use also internet or surf promos. Please do conecern with my number 09353411779

1353 Jeniffer De Vera   (08-April-2016 7:49 PM)
Hello good evening. I just wanna
Seek a help from you regarding spam messages. Please do block these numbers: 09051905604 and 09358133434. These numbers have been texting me for about two weeks. Messages that are disrespectful and spams. I just want to seek help from you and i hope you can help me with this matter. Thankyou

1352 charie   (06-April-2016 7:05 AM)
i would like to retrieve my number. i lost my contacts because of pin blocked.could you help me to do it in your end? i already lost the card for my sim whichi can locate my puk number .
my number would be 09263410505

1351 rhe   (04-April-2016 10:42 AM)
good day...
i just want to ask if i can get back my tm number i haven't loading it for a month and now i cannot access my number i need to get it back because all my contacts are there please response thank you and more power

1350 Kryztel   (02-April-2016 11:56 PM)
why is it that Combo 15 for redeems don't have 10 mins. of calls? and yet you're putting those promos on your system, but when we got it, it don't have.

1349 hello   (31-March-2016 6:12 AM)
i cant access TM sim card to my iphone 4s

1348 hello   (31-March-2016 6:11 AM)
Touch mobile is not working with my iphone 4s please activate it

1347 gerlyn perjes   (21-March-2016 10:12 AM)
pease answer my querries, my phone no.09069749577, please check my load I made a load today to avail the promo of CA20 because my load expired yesterday. As I receive my load immediately I register to CA20,then it promt that i am into multiple promo, then 8888 suggest that I will stop the promoCA20 because i am currently subcribing it,contrary to what it text while ago, then 8888 reply again that I am no longer subscribing so i immediately subscribe again the promo, then reply that I have no longer load... please help and please give my load back.

1346 Krizha Macatangay   (20-March-2016 9:44 PM)

1345 ardhie   (19-March-2016 5:58 PM)
i can`t use my touch mobile sim right now no signal at all
i can`t open my Google accounts because of that zero signal please please please help me to fix my no
this is my no 09265791508 i hope that you can fix it please help me back my signal
its so very important to me i have many account and i`m using that no to my work i`m also agent in globe telecom as a sales agent

1344 ANALYN TRINIDAD   (18-March-2016 3:33 PM)
how will i know my registration promo expiration? because almost a week I did not register to promo always receiving a text that I have an existing promo that need to be finish before I register again to a new promo, I know my registration is already finish last monday.

Please help me on what to do.


1343 Mae Joyce Cantoneros   (18-March-2016 2:30 PM)
why i can't register unlimited text and unlimited call promo? when i register UT10 it always says that "Sorry you're already registered to that promo, please wait until your registration will expire", but when i check it if i am registered, i text UT10 BAL, the 8888 replied, "sorry, you are not registered to this promo". Please reply asap.

1342 Rhian   (17-March-2016 11:15 PM)
I just want to report that until now why cant i subscribe in any unlimited promos.can you please answer and fix the problem as soon as possible. thank you

1341 Rhian   (17-March-2016 11:00 PM)
Until now i cannot subscribe in any unlimited txt or call..can u fix it as soon as posible.

1340 Khel Enriquez   (17-March-2016 12:17 PM)
I already registered in CA20 and i have 5.00 remaining balance .. when i call there's always saying that i have to had atleast 1.00 pesos balance to continue ? how could you guys tell that it is Unlimited if it has a limit ? what now ? i paid right . how do i call ? its a important matter . I need to call now what should to do ? buy a new sim ? do your jobs

1339 jahna   (16-March-2016 4:09 PM)
my tm simcard can not receive load. but can receive text and call. now i can not reply to my incoming sms

1338 George   (14-March-2016 10:42 AM)
puk code of sim no. 09756136591 please need your reply

1337 kyle   (13-March-2016 10:17 PM)
You guys keep on saying that I'm in a promo but I didn't register when you start a system error last march 6, 2016. I'm using my regular load! I'm searching for your customer service number and want to talk to someone about this problem. This is terrible.

1336 Jose   (13-March-2016 9:24 PM)
My concern about my number 09263102904 is that I cannot register the unli promo again because TM aaid that my previous registration is not yet expired but I already received a message that it is already expired. Please fix it immediately.

1335 toni   (13-March-2016 7:57 PM)
i cant register call and txt promos for 2 days it always reply you are registered to other promos.. unfortunately im not registered

1334 diane   (13-March-2016 5:39 PM)
im tm user eversince, but my sim cant register in every combo promos.

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