Touch Mobile (TM) Customer Service | Hotline Number

is there a problem po regarding ur signal sa oroquieta city? i cant contact those people na nandun..kindly fix the problem kac it sucks na..

good evening what if kng nagpaload ako sa maling number pwede po bng makuha ung naload ko sa tm?

Why is it i can't make a call to my new TM number. Even if i have enough load its always call ended.

Good day. I'm having problems with the promo I've been using. The "UC15" promo which directly states that I have unlimited messages and UNLIMITED CALLS starting from 11pm to 6am. The problem is that it won't let me call around that time. I've tried many many times and failed. I tried calling again around 12am and still nothing! This started when I got this free 5 mins call. After that, I wasn't able to call again. This is really frustrating. I hope you can fix this.

I always subscribe to your astigfb promo, Last Tuesday, May 14,2013, I subscribed to your astigfb15 promo and i had a confirmation that i successfully subscribed with the said promo. I registered at around 4pm and enjoyed it till 9:30 pm on the same day. but at 10pm, I cant use it anymore upto now. the browser displays no internet connection and i couldnt anymore use the service. I would just like to report the problem regarding that because this usually happens every time i subscribe to your promo. i hope this matter would be attended immediately. More power and God bless you :)

I always subscribe to your astigfb promo, Last Tuesday, May 14,2013, I subscribed to your astigfb15 promo and i had a confirmation that i successfully subscribed with the said promo. I registered at around 4pm and enjoyed it till 9:30 pm on the same day. but at 10pm, I cant use it anymore upto now. the browser displays no internet connection and i couldnt anymore use the service. I would just like to report the problem regarding that because this usually happens every time i subscribe to your promo. i hope this matter would be attended immediately. More power and God bless you :)

GUYS WAG NIYO NA PONG PIPILIING NETWORK ANG TM ETO PO ANG PINAKA MASAHOL NA NETWORK I MADE A VERY WRONG CHOICE TO CHOOSE TM SMART IS SO MUCH BETTER TM SUCKS ANG HIRAP PA HANAPIN KUNG ANONG CUSTOMER SERVICE HOTLINE NILA. ANG HIRAP PA MAG REGISTER, NAPAKA LAKAS KUMAIN NG LOAD AT LAGING LATE RECEIVER. KUNG AYAW NIYO NG HATER NG NETWORK NIYO TRY TO BE MORE RESPONSIBLE WITH YOUR BUSINESS IMPROVE IT DUMBS! TM SUCKS!

good afternoon.. i have almost 150php load in my TM sim (around 143.50php).. i registered to C15 and knowing that i should be unlitxt for 2 days, i wondered why on the 2nd day of my unli service, i can no longer send messages. when in fact the expiration of my unli should be later this night... added to that, i was greatly shocked upon inquiring my balance that its now only 0.50... i didn't call anyone or use my load in other downloadable whatever stuffs. pls do something about your unli services and hope you'll be able to return my load, its already a big amount and to think i can use my 143.50php load for even quite a couple of days more, maybe almost 2 wks of unli service. hoping for your positive response regarding my concern... thank you

hello po im beg for help about my sim because my sim was block and it need to put the puk number but i dont even know my puk number because i was lost my card please help me about this im begging you because there are so much important contact number here here's my number 09051056345 i am waiting for ur reply. thank you so much

hello po meron po kc akong problem sa tm ko na block po kasi at kaylangan ng puk number pero hindi ko po alam kung anu ung puk number ng sim ko kasi nawala ko na yung card pls sana po tulungan nyo ako about this situation kasi madami po akong contact numbers dun na mga importante pls po sana tulungan nyo ako eto po yung number ko 09051056345

hi po.. ilang beses na po ako nag registered sa combo 15 and i dont know whats the problem..
ilang load na po nakakain sa akin simula kaninang umaga pero di pa po dumadating yung confirmation na pumasok na ung unli ko.. does combo 15 still working on tm? kasi sayang naman po ung niloload ko.. pakiayos naman po services nyo.. kasi hindi na po nakakatuwa..

Hell po! I have a problem with my tm sim and I need my PUK code which I dont remember what is it because I've been using this a lone time ago, can you help me please........my tm no. is 09265102465........I beg you please answer me because this number is very usefull and important to me. Thanks

Good day po. Registered ako sa Unlicombo100 eh ayun di dumating messages sa Gf ko.. madami na ako nasend. pagdating ng gabi nagsend ako.. could not send na.. anyare? Sa ibang num eh nakakapagsend naman ako.. and ung gf ko can text me. pakiayos naman po services nio. salamat.

Good day po. Registered ako sa Unlicombo100 eh ayun di dumating messages sa Gf ko.. madami na ako nasend. pagdating ng gabi nagsend ako.. could not send na.. anyare? pakiayos naman po services nio. salamat.

nagregister ako to your Astigtxt30 at around 8pm this evening. by 8:30, hndi na ako mkasend ng message. I tried to switch my phone on and off kasi baka sa coverage ang problem. pero nkakareceive nman ako ng message so I concluded na hndi dhil dun. then around 10pm, I tried to reload again, nkapagsend nman ako pero nabawasan yung niload ko! to think na nakaregister ako sa promo ha! I checked my status sa 8888 pero ang sabi, hndi daw ako nkaregister. REGARDLESS OF THE COST, nagregister nlng ako ng bago, pero ang iniindicate ng message coming from 8888 is nkaregister pa daw ako. wtf! nkakatext ako ngayon pero balewala yung Astigtxt30 subscription ko dahil kinakain pa din yung load ko!! wasted to too much money for your poor service. I need to get a rebate!!!

Nagregister ako to your Astigtxt30 at around 8pm this evening. by 8:30, hndi na ako mkasend ng message. I tried to switch my phone on and off kasi baka sa coverage ang problem. pero nkakareceive nman ako ng message so I concluded na hndi dhil dun. then around 10pm, I tried to reload again, nkapagsend nman ako pero nabawasan yung niload ko! to think na nakaregister ako sa promo ha! I checked my status sa 8888 pero ang sabi, hndi daw ako nkaregister. REGARDLESS OF THE COST, nagregister nlng ako ng bago, pero ang iniindicate ng message coming from 8888 is nkaregister pa daw ako. wtf! nkakatext ako ngayon pero balewala yung Astigtxt30 subscription ko dahil kinakain pa din yung load ko!! wasted to too much money for your poor service. I need to get a rebate!!!

uselss customer service!!! all there is a fucking speaking machine!!! i need someone to talk! not everything the freaking machine tells me is all i need! ggggggggrrrrrrrrrrr..,.

good day..
may i know where can ask for help? about my sim because all my contacts in there,was empty but then if theres new number to be save, the respond to it was sim not accessible..pls.help ..i don't want to change my no.bcoz i'd been using it for almost 6yrs more..
.hope respond to this matter.
thank you po.

im about to register the astigtxt promo after i send it to 8888 it said that "we have known that your number is sending too much messages as caution you will temporary not able to register astigtxt you may try on june 5 2013
is there any way that i may register on my promo i used to.. how can i clear my number ???

thank you for help :)

NaPUK block sim ko, I want to unblock it, I don't have PUK code anymore, where and how can have the code again