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Touch Mobile (TM) Customer Service | Hotline Number

Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.

Using your cellphone or iphone you can call TM Customer Service Number at  808.

You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.
This article was written by under the Directory category. It has been viewed times and generated 1436 comments. The article was created on .
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Warning! When posting comments, strictly observe correct spelling. Avoid incomplete words such as TY (as Thank You), Pls as Please, gud as good, dpt as dapat, etc. You can comment in English or Tagalog. If you will not follow this very simple instruction, your comment(s) will not be accepted or published.
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Total comments: 1436
1436 James   (27 July 2016 2:01 AM)
Hello TM. P*** talaga naka CA10 ako tapos sabihin ninyo na. Naku, Ka-TM! Ang iyong unlimited calls to Globe/TM ay may mataas at di pangkaraniwang paggamit ng tawag. Ang iyong mga susunod na tawag ay macha-charge sa iyong ibang call promo o ibabawas sa iyong load kung wala ka ng ibang promo. Para mag-register sa ibang call promo, dial *143#. For more info, visit www.republikatm.ph/fup. Salamat! Sana gawan nyo ng aksyon p**** unli call tapos na wala bigla.. Ang number ko 09169446513

1435 bambhabes   (22 July 2016 9:42 PM)
Twice na ako nagpaload ng regular 20. Pinakita sa akin na pumasok yong 2 regular 20 pero wala akong natanggap na load kahit mag balance ako para makpag register sana sa C20. Bakit ganun? Nasayang lang yong pinangload ko? Baka naman pwede nyo gawan ng paraan ayusin yon? Eto yong # ko na niloadan ko 09750956550

1434 Franc Esguerra   (22 July 2016 1:25 PM)
Poor customer service! Unsatisfied ako sa service nyo! Kakaload ko lang kahapon piso nang ang natira ngayn kahit naka enroll ako sa promo nyo! Can't wait to get rid of you guys!

1433 cris   (14 July 2016 7:18 PM)
bat ganon yong service ninyo , unsatisfied talaga ako. ang bagal-bagal ng internet kahit nasa tapat na ako ng tower naman ang bahay namin. pwede bang gandahan ninyo ang serbisyo ninyo ,loyal pa nmn ako sa inyo.

1432 Jheewin   (14 July 2016 9:08 AM)
Bakit po ganun ang service nyo pay unsubscribe ko in tm rewards ko lagi na lang di maprosesso ano ba yan ...pwede hu ba na unsubscribed nyo nq eto no.ko, 09466716176

1431 Jheewin   (14 July 2016 9:05 AM)
Bakit di po ako maka-txt makatawag ..at d pa rin nag expire yong tm rewards ko until now paano ho ba mag unsubscribe as TM rewards kasi di ko na po magamit yong simcard ko.

1430 jervy   (13 July 2016 9:43 AM)
sobrang pangit naman ng service nyo mas maganda pang mag smart kung laging ganan nangyayari evertime na nagreregister ako sorry at try again later kakasawa na lagi na lang ganon eh

1429 bevs   (12 July 2016 10:50 PM)
I need to talk to customer service personnel for assistance, there is no option in 808 on how to connect with your agents. please help. thank you.

1428 Vhan   (11 July 2016 7:08 PM)
"NAKAKAIRITA NA PO SERVICE NINYO SA TM!!!! WALA AKO LOAD NAGSEND SA BOSS KO PANGIT PA UN EMOTICON! AT NUN NAGLOAD NAMAN AKO CHECK OPERATOR PERO PUMASOK NAMAN UN LOAD.... AT NUN NIREGISTER KO SORRY FOR INCONVENIENCE TRY LATER AT NUN INULIT KO AFTER A FEW MINUTES HINDI NA AKO PWD MAGREGISTER KASI MULTIPLE PROMO SENT FROM MY ACCOUNT!!! HOW COME DBA???!!! AT ANG MASAKLAP PA TUMATAWAG AKO SA HOTLINE SABI PRESS 1 FOR ENGLISH PRESS 2 FOR TAGLISH PERO KAHIT ALIN I-PRESS KO MALI DAW!!! DBA NAKAKASURA!!!! ANO BA NAMANG KLASENG SERVICE NG TM TO??? PAG NAKA REGISTER K NMN DI MO MAGAMIT REGULAR LOAD PARIN GINAGAMIT!!!

1427 arnold   (10 July 2016 11:29 AM)
hai sir/madam, magandang araw po sir isasanguni ko lng po ung sim ko na naPUK at eto po ung mobile no.09922644145.madame kc akong contact dito sa no. kya kailangan q ...natapon ko na kc ung bahay ng sim kaya nahihirapan aq sa PUK CODE..SANA MATULANGAN NYO PO ako. samalamat.

1426 Jay Mary Ramos   (07 July 2016 6:23 PM)
I still can't activate my TM sim. And it pisses me off. Imagine,why do you have to activate the sim card if you could just simply let it activate automatically. Nasayang lang ang pera ko. And it surprised me knowing that I am not the only ine who is having a problem like this. Please fix this problem. Thanks

1425 Anne   (07 July 2016 4:26 PM)
I am not registered to any promo but when I try to register in one of your promos 8888 would just reply that I am registered to a promo but i'm not. I've consumed too much money just for load. Please fix this immediately.I also tried calling the customer service but nobody answers the call

1424 Deng121   (05 July 2016 8:20 PM)
Ilang araw na akong nagpapaload. Inuunli ko siya then reply lagi ng 8888, Is Naka register ako sa ibang promo, pero 3 days na akong hindi nagloload. so paano nangyaring naka unli pa ako ng wala akong load? Hindi naman ako nakakapagtexts or tawag. Pero ang sabi naka unli pa ako. Paki ayos naman please! May mga emergency sa bahay Then wala akong load. Ano ba yan!

1423 rodelizza   (05 July 2016 4:32 PM)
TM kasi ang gamit ko. Na PUK sya. Pano ma recover pag nakalimutan na yung pinaka PIN. Thank you

1422 Badz   (05 July 2016 9:35 AM)
Nagpaload ako ng P100 kahapon at nakatanggap ako kanina ng text message na meron akong free 100 mins call to globe/tm at 50 texts to all networks... Pero pagkalipas ng ilang minuto, may natanggap na naman akong text message na nagsasabing expired na raw ang aking free call & text message gayong hindi pa naman ako nakakatawag sa kahit na anong number ng globe/tm at hindi pa rin ako nakakapagtext sa kahit na anong number ng ibang network... Bakit at Paano po nangyari yun? Pakipaliwanag... Salamat...

1421 elijah   (05 July 2016 9:03 AM)
i cant register to any call and text promos, its been a week and still no progress into it. can you please this a.s.a.p? cause honestly im so pissed off by this!!!!

1420 ilona   (05 July 2016 7:52 AM)
Hindi poh ako maka pag register sa promo ng tm.ang sabi poh kasalukuyang naka register pa sa promong ito..pero hindi naman po ako naka pag register sa promo kung mag stop naman ako ang sabi naman hindi kapa naka register sa tm comboall20..paki ayos naman po

1419 ian   (05 July 2016 7:46 AM)
hindi ako register sa kahit anong promo ng TM, mgpaparegister sana ako kaso lang ang sagot sa akin ng 8888 ay "sorry ikaw ay kasalukuyan pang nka register sa TM promo..Paano nangyari ito?

1418 Ferlie   (04 July 2016 7:01 PM)
Hindi po ako makaregister sa promo ng TM. Ang sabi po ay kasalukuyang nakaregister pa ako sa isang promo ngunit hindi pa po ako nagreregister sa kahit anong promo. Tinry ko na pong i STOP lahat ng promo pero ang sinasabe ay hindi pa ako nagreregister. Ano po ang gagawin ko para makaregister ?

1417 Jayson   (04 July 2016 12:46 PM)
TM ayusin nyo nga network nyo, agad agad kayong nagbabawas ng 10 sa load ko daily, tapos pag magregister ako sa any TM promo may reply na kasalukuyan ka pang nakaregister, pero pag stop ako naman ang reply ay sorry hindi ka pa naregister sa promong ito. Please paayos naman po agad.

1416 ricajoy   (04 July 2016 11:01 AM)
I'm not registered to any TM Combo promos, but every time I register, they kept on replying that I am already registered to their TM Combo promos. So, please! Almost 4 days na to.

1415 Mehan   (04 July 2016 10:53 AM)
Wala kayo CSR? Wala sumasagot sa customer service hotline: 808. Just want to check my account po sana. :(

1414 Marvin   (03 July 2016 3:42 PM)
Hi!, i cant register to any TM promos!.. it always says that i am already registered but im not! Need your help immediately!

1413 Michaela Vicente   (03 July 2016 12:42 PM)
Hindi ako makapag unli sa tm. Nag text na expired na unli ko pero nung nag register ako kasalukuyang unli yung response ng 8888. Dalawang sim na ng tm gamit ko. Ano po bang pwedeng gawin ko para bumalik sa dati. Salamat po.

1412 Grace   (03 July 2016 10:06 AM)
None of your promo registration is working. Fix it or atleast notify your subscribers that you are having some technical issue and you are working on it. Poor customer service

1411 Shane   (03 July 2016 6:44 AM)
Bakit ba hindi ako makapag register ng kahit anong promo. Sabi palagi ay nakaregister na ako pero hindi pa naman. Tas pag stop ko naman sabi ay hindi naman ako registered

1410 Jennilyn alaban   (03 July 2016 0:49 AM)
Hi ask ko lng po pwede pa po b marestore ung dti kong # kasi po sinira ng mister ko yong sim ko eh nandoon po ung mga contact ko po eh ero po yong number ko 09069672039

1409 olive   (02 July 2016 9:15 PM)
Hi TM Customer Service,

I keep on registering on you unlicalls promo but I always received text from 8888 saying "You are still registered to TM promos" even if I'm not. What should I do? Please help me.

1408 jadi   (02 July 2016 8:34 PM)
bakit ganun na ang TM...na expired na yong promo na niregister ko kagabi,tapos kanina nag register ulit ako...
tapos biglang wala na daw ako balance....taz nagload naman ako kanina tax nag register ako,ang reply ng 8888 registerd pa daw ako pero nakakaltasan load ko...

1407 Kim Jansen Chua   (02 July 2016 4:28 PM)
Di po ako makapagregister. Walang binibigay na notifications pag magun unli ako. Walang reply and everything

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