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Touch Mobile (TM) Customer Service | Hotline Number
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Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.


Using your cellphone or iphone you can call TM Customer Service Number at  808.


You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 11791 2 3 ... 78 79 »
1179 Cindy Espiritu   (31-August-2015 8:53 PM)
I just share a load to my friend and I already receive a confirmation that I successfully shared a load but my friend didn't receive the load that I've shared.

1178 Darlyn   (30-August-2015 3:06 PM)
why cant I register to any promos?!!! It says that i am already registered to TM COMBO.

1177 Bhabie   (27-August-2015 9:57 AM)
I registered yesterday under surf 15 and it should be valid for 2 days for the free fb right ? But less than 1 hour i received a message saying that i already consumed the free data and after that i cannot connect to the facebook. Also my main credits had been deducted? what is the reason for that ?

1176 Gynie Villanueva   (25-August-2015 8:42 PM)
cant register to any promo. it says im already registered but im not. my number's 09359847554

1175 cristine valenzuela   (25-August-2015 2:05 PM)
Hi i was subcribe supersurf5o but i can't use it in my phone.. I almost 6hrs. For now

1174 Nikki   (24-August-2015 9:04 PM)
My sim card is blocked. Where I can find your service center.I dontr have the bed sim.

1173 Antonio reyes   (24-August-2015 4:47 PM)
Please help recover it my sim,, 09055994320 is already p.u.k

1172 Antonio reyes   (24-August-2015 4:46 PM)
My sim 09055994320 is p.u.k , i want to recover it please help me, but i lost the manual before

1171 inah   (24-August-2015 11:35 AM)
My received load 500 from my kid Sunday 1am. I was on an extended C15 promo, so I never got to use it. Today Monday, I checked my balance, no 50 load on my balance. Globe/TM should fix and return missing load and fix system! No wonder you are no.1 on NTC list of complains.

1170 christine jane aquino   (24-August-2015 8:09 AM)
Nag text sakin ung 4438. Nanalo daw ako ng 20k. Kaso nabura ko ung info. How to claim. Totoo po ba ito? Please check.

1169 Rouie   (20-August-2015 12:52 PM)
why is it i cant use my internet usage? even im registered in Gosurf promo,
i cant acces even free fb
samsung galaxy S5 is my unit...
please cooperate this
rouie.igonia@gmail.com

1168 mark cataqiuz   (15-August-2015 11:02 AM)
sir/maam

my consern is i keep on loading my number in touch mobile.. but im not reciving any load.. i cant contact the costumer service coz i dont have any load.. how can i fix it

1167 Nimrod   (14-August-2015 9:50 PM)
Why is it i cant call even im registered in UP15(UNLICALLPLUS15)? I've only used i think 20 to 25 minutes of call. and now i cant even call my mother. i thought this is unlimited call! please help! thank you!

1166 zen   (13-August-2015 11:34 AM)
WHY I CANT REGISTER TO ANY PROMOS!!!!!!!!!

1165 *roy   (12-August-2015 8:51 AM)
I lost my sim and found it recently, unfortunately I can't use it. Can I ask for it to be activated again?

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