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MERALCO Customer Service | Hotline Number

Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.
Meralco Customer Service Hotline Number:
  • 16211 (this is a call center service which is available 24/7, anytime)
  • 631-1111
Meralco Customer Service Hotline Number

You may also send a text message (SMS) to mobile numbers.

Cellphone/Mobile Number:
  • 09209716211
  • 09175516211
You can also contact Meralco's main office telephone number:
  • (02) 631-5567 
Fax Number:
  • (02) 632-8126 
Email Address:
  • corcom@meralco.com.ph 
Company Website:
  • http://www.meralco.com.ph
Do you have any other concern with MERALCO?
- https://www.affordablecebu.com/
 

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"MERALCO Customer Service | Hotline Number" was written by Mary under the Directory category. It has been read 193474 times and generated 296 comments. The article was created on and updated on 15 April 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 295
Arjay Abu [Entry]

Good Day,

paki tingin nmn po ung metro namin sa Balagtas Royale Mansion. Wlang power source at may details na about sa settlement process. may case# and adms # narin.
unit 1208 po. please poh help us.
MARIA LISA R. IBIS [Entry]

Blessed day!

Follow up po ng aming change meter here in Taytay, Rizal. One week na po since I reported and I follow up na yesterday..Pls prioritize since we don't have electric power supply for 17 days..

Thank you and God bless! more power!
Efren castillo [Entry]

Is there any way that i can get in touch with meralco cust service as i cant connect to them. All numbers provided was barred.
MARVIN MARIANO [Entry]

POWER OUTAGE, ACCOUNT NO 5750120, SUMABOG YUN KUNTADOR. BAGASAK ANG POSTE. SITIO BAGONG SILA, BGY UPIG, SAN ILDEFONSO, BULACAN. SALAMATPO.
Sonny Cariaga [Entry]

Sirs: Pwede po ba magrequest ng tree trimming dito sa South 1 Plaza ng San Marino City Subd., Brgy Salawag. Masyado na malago itong acacia trees dito sa tapat ng bahay namin, halos pumasok na sa loob ng bahay. At ang mga sanga nito ay humihila na sa mga kawad ng kuryente, telepono, cable etc. Baka magkaproblema po kami dito sa aming lugar kung hindi ninyo maputulan ng mga sanga ang mga puno dito. Sana po ay maaasikaso ninyo ito sa lalong madaling panahon. Hindi lang namin talaga kaya akyatin upang kami na pumutol, masyado na mataas. Hoping for your prompt action on this matter. Thank you very much.
mark evangelista [Entry]

6 days na wala pa rin actions. evryday na kami tumatawag sa hotline. puro to follow. ref. # 1220524436. pls lng laking abala na. power interruption. tnx po.
Luisa Dy [Entry]

contact number in bacoor cavite
Edelbert Senerez [Entry]

Hi,
What time will the power interruption be restored here in magdiwang road, villa esperanza. Molino cavite, philippines?
Veniamor R. Catuira, Jr. [Entry]

Please email to me the billing statement for May 15, 2018, for the following details:
Name: VENIAMOR CATUIRA
Address: 9 G. Del Pilar St.
Account Number: 138327867-9
Service ID Number: 443099280101

Thank you.
Roseanne dorol [Entry]

Hello.. pki hidw nlng din.. kindly pls check tbe situstion here.. regarding s mga illegal n gngwa dto... puro jumper.. nkakatakot po kc bka magkasunog.. tinggalan n po cla ... pero nakapagtap po ulit cla..
I dont know where pero unfair samin ngbbyad ng maayus tpos cla libre s lahat khit nwasa.. paupahan p nmn cla.. pinaka dulong bahay po sa apollo 12 pasay city tbi ng cemetery.. tnx.. kindly hide my identity.. and for the name of those persons.. king jurie rossete.. with his dad n nsa watchlist ng drugs parehas pusher at parehas adik tnx..
kris [Entry]

hi,
kindly check some cables laying on the ground, not sure if electric or telephone cables, it is very disturbing.
location at barangay canlalay, Saint francis V. Binan Laguna.
Map: https://www.google.com.ph/maps/@14.3383767,121.0703011,16z
Susan Serdon [Entry]

Hi. I would like to report one of our street lamp post with TLN-116107 CY7-5094. This is inside RHONAVILLE TOWNHOMES GATE 1 FRUTO SANTOS AVE. BRGY ZAPOTE, LAS PINAS CITY.

Hope you could have this checked immediately.

thank you.
Joan A. Untiveros [Entry]

Hello

My concern is the line from the main line up to our apartment is sparkling, what do we do? Where do i report this case? It was meralco or electrician? Please answer. Thank you.
Joan A. Untiveros [Entry]

Hello

My concern is the wiring from the main line up to our apartment it is sparkling. What do we do?where do i need to report this case? It was the meralco or electrician? Please answer. Thank you.
juanita [Entry]

Hello,

We rcvd the disconnection letter just today for the month of Feb 2018. Wla kming nrcv na bill for Feb 2018. can you please look into this urgently. thank you!
chris [Entry]

what is a good number to dial from overseas...the numbers on your website do no work.

thanks
Cheryl Diane M.Gallardo [Entry]

Good day
Please be advised that we are currently building a two-storey house where the guy wire supporting the Meralco post encroached our property thus it needs to have it relocated.This issue has already been discussed to one of your representative but unfortunately still no action has been made.Is there a way where we can be visited to see how to proceed on this matter. Our location is Lot2 Cateye Ext Westborough Homes Severina Subd. Paranaque City
Zan [Entry]

Kindly check again the illegal connection that was been disconnected yesterday December 20, 2017 at BLOCK 19 LOT 34 TIERRA NOVA SUBDIVISION PHASE 2, BAGUMBONG CALOOCAN CITY. It was been noticed that illegal connection was been reconnected again by the person resided on address reported.
Madelane otilla [Entry]

My concern is can I know if there's a disconnection notice for the account of Tobias f otilla jr account#013072871-3 because we're not paid yet for this bill the bayad center in our place is not accepting payment yet were at bulacan t.y pls message back asap
vanessa [Entry]

pag naputulan po ba ng kuryente tapos nakabayad kami after two hours, puwede po bang kami na lang ang magbalik ng binaligtad na kuntador
Venessa Layos [Entry]

This is a followup for our request last June in regards to relocating meralco post/high tension wires located in our private property. We are currently building a two-storey house where the said high tension wires are already an OBSTRUCTION to our construction. We are three months delayed already so i hope for your kind consideration..
Jonell Canlas asanza [Entry]

Hello po . wala po kase kuryente yung lugar namen simula kagabe around 12:30 am untill now pwede po bang maaksyonan ito Dto sa may BRGY PAJO MEYCAUAYAN CITY BULACAN .

maraming salamat sa mabilis na pag aksyon nyo.
Rodyssa Raciel [Entry]

Dear Ma'am/Sir,

Good day !

May we request a copy of billing statement of MS. Donabel Basco Navarro with account number 414-711450-102
located at Oroqueta St. South City Homes, Biñan Laguna,

Thank you !

Rodyssa Raciel 'Yssa" Daca
Administrative Clerk

Sandpipers Technologies Corporation
B20 L6 Ormoc St. SCH,
City of Binan, Laguna
Tel : (049) 512-7875
Mobile: 0998-988-4038
Mary Ann Salvador [Entry]

Paano me po malamn na makakabitan po ung metro me.may yellow card na po ako.overseas po me.ung pinapalkad me po may ibng inaasikaso.gusto me po ifollow up.panno po b?laht ng yellow card me na tao po na ngallakad.sobrang tagal na po isang taon n po.
jeramie [Entry]

Please naman kailan pwede maibalik yung metro ko ilang beses nakong pabalikbalik sa branch nyo sa pasig sabi 2 to 3 days until now wala padin
josephine c. santiago [Entry]

Street lamp busted at kaydirit road, constantino subd. poblacion 2 marilao, bulacan post no. V2-0789. thankyou.
Dennis C. Aquino [Entry]

I just wanted to report for almost 2 months busted street light along maharlika highway, San Nicolas, San Pablo City near LTO/Iglesia ni christo
francisco hipolito [Entry]

my naputol pong kuryente dito sa amin at 4 na kabahayan ang nawalan ng kuryente. naitawag ko na sa hotline hanggang ngayon nganga pa din walang kuryente. my reference number png binigay at tinawag ko ulit hanggang ngayon wala pa
joe semen [Entry]

Ang meralco wala talaga silbi mabilis pag oras ng bayaran mag disconnection,pero pag nag report ka wala naman tungkol sa illegal connection...
Jose Tuazon [Entry]

Ano pong nangyari dito sa lugar namin sa Concepcion, San Simon, Pampanga 3 days na pong namamatay ang ilaw sa gabi at magkakaroon kinabukasan na ng tanghali. Bakit po ganoon napakainit pa naman ng panahon meron pa akong anak na may bronchitis at masama sa kanya ang naiinitan. Please po pakiayos naman po ninyo kung ano man po ang problema hirap na hirap na po kami dito sa lugar namin. Kawawa po iyong mga bata at matatanda kasi sa sobrang init na nararamdaman nila. Marami pong salamat!
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