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How to Get Your Lost PUK code in SMART or Talk 'N Text Sim
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If you lost the PIN of your SMART or Talk 'N Text Sim or if you entered the wrong PIN, your sim card might probably get blocked. And it needs the PUK code in order to unblock it.

What is PUK? PUK stands for PIN Unblocking Key. Where can you find the PUK? It is found at the back of your SMART or Talk 'N Text sim casing like what you can see in the photo below:

PUK code found at the back of the sim casing

Take note that you can see two PIN and two PUK on the image above. The PUK1 is used to unblock your Personal Identification Number or PIN while PUK2 is used to unblock your PIN2 for your call/phone settings (ex. fixed dialing).

What if you lost the sim casing and you forgot your PUK code? You should follow either one of the two steps below to retrieve your PUK code:

Get PUK code through Cellphone or Landline
  1. Dial *888 using your SMART cellphone or (02) 888-1111 using telephone and follow the voice prompt.
  2. For SMART Postpaid subscribers, select the Aftersales option then PUK Release.
  3. For SMART Prepaid and Talk 'N Text subscribers, select the Account option then PUK Inquiry.
  4. Enter your cellphone number (09xxxxxxxxx) and ICCID number. Your ICCID is the 16 digit number printed at the back of your SIM card.
  5. Once validated, the system will dictate your PUK1 and PUK2 codes. Please have a pen and paper ready to jot them down.
Get PUK code through SMART's website
  1. Register and log-in to my.smart.com.ph. Registration is FREE.
  2. Once logged-in, link your Smart mobile number to your my.Smart account.
  3. Once linked, click the "Manage” option beside the account you want to have the settings activated.
  4. Under the Inquiries tab, select PUK Code Inquiry.
  5. Then, enter your ICCID number. Your ICCID is the 16 digit number located at the back of your SIM card.
  6. Once validated, the system will display your PUK1 and PUK2 codes.

Did you successfully retrieve your PUK code? Are you having any problems in getting your PUK code?

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Total comments: 1701 2 3 ... 11 12 »
170 shiela mae   (04-May-2015 9:50 PM)
I need my PUK code Plss..

169 Nicole cosculla   (04-May-2015 3:28 PM)
I need my puk code or iccid my number is +639394830349

168 jepoi   (03-May-2015 8:48 AM)
09076359907 i need my puk code please

167 rommel pasion   (22-April-2015 10:25 AM)

166 Marlene retuerto   (08-April-2015 7:55 AM)
I need my puk code or iccid my number is +639394830349

165 Marlene retuerto   (08-April-2015 7:54 AM)
What is my puk code 09394830349

164 allandima   (07-April-2015 7:26 PM)
oops.. problem solved.. i used my ICCID to verify my registration.. thru Smart website..

163 allandima   (07-April-2015 7:00 PM)
my smart sim card was blocked.. when i try calling *888 using another smart sim card, there is no voice prompt that allows me to get into account option and puk inquiries.. i cannot get my PUK codes thru smart website because when i try to register the blocked sim card number they prompt me to check verification code sent to the number which is blocked so i have no way to check my verification code to complete my registration.. i hope you could help me.. many thanks in advance...

162 donna mae   (05-April-2015 3:30 PM)
I forgot my puk code.. Please help me.. All my friends in smart subscriber.. My number is 09102377332

161 vensynet156   (20-January-2015 1:02 AM)
need my puk code TNT 09187549926

160 vensynet156   (20-January-2015 1:01 AM)
need your help! i need my PUK my is 09187549926 smart please

159 Denmark Fabro Mediana   (13-January-2015 10:04 AM)
need your help! i need my puk code my number is 09196445309

158 Denmark Fabro Mediana   (12-January-2015 11:05 AM)
need my PUK2 code, 09196445309 smart.. please help!

157 Paul Ryan   (15-December-2014 3:45 PM)
hELLO hOW TO gET MY PUK code in my TNT simcard :09091122007:

156 Jed Manlises   (18-November-2014 8:31 PM)
hello! Good pm.I just wanna ask if how I get my PUK code.. cellphone 09196493360 I'm still waiting,

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