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How to Get Your Lost PUK code in SMART or Talk 'N Text Sim
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If you lost the PIN of your SMART or Talk 'N Text Sim or if you entered the wrong PIN, your sim card might probably get blocked. And it needs the PUK code in order to unblock it.


What is PUK? PUK stands for PIN Unblocking Key. Where can you find the PUK? It is found at the back of your SMART or Talk 'N Text sim casing like what you can see in the photo below:


SMART Talk N Text PUK
PUK code found at the back of the sim casing

Take note that you can see two PIN and two PUK on the image above. The PUK1 is used to unblock your Personal Identification Number or PIN while PUK2 is used to unblock your PIN2 for your call/phone settings (ex. fixed dialing).

What if you lost the sim casing and you forgot your PUK code? You should follow either one of the two steps below to retrieve your PUK code:

Get PUK code through Cellphone or Landline
  1. Dial *888 using your SMART cellphone or (02) 888-1111 using telephone and follow the voice prompt.
  2. For SMART Postpaid subscribers, select the Aftersales option then PUK Release.
  3. For SMART Prepaid and Talk 'N Text subscribers, select the Account option then PUK Inquiry.
  4. Enter your cellphone number (09xxxxxxxxx) and ICCID number. Your ICCID is the 16 digit number printed at the back of your SIM card.
  5. Once validated, the system will dictate your PUK1 and PUK2 codes. Please have a pen and paper ready to jot them down.
Get PUK code through SMART's website
  1. Register and log-in to my.smart.com.ph. Registration is FREE.
  2. Once logged-in, link your Smart mobile number to your my.Smart account.
  3. Once linked, click the "Manage” option beside the account you want to have the settings activated.
  4. Under the Inquiries tab, select PUK Code Inquiry.
  5. Then, enter your ICCID number. Your ICCID is the 16 digit number located at the back of your SIM card.
  6. Once validated, the system will display your PUK1 and PUK2 codes.

Did you successfully retrieve your PUK code? Are you having any problems in getting your PUK code?

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Total comments: 1611 2 3 ... 10 11 »
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161 vensynet156 • 1:02 AM, 20-January-2015
need my puk code TNT 09187549926
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160 vensynet156 • 1:01 AM, 20-January-2015
need your help! i need my PUK my is 09187549926 smart please
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159 Denmark Fabro Mediana • 10:04 AM, 13-January-2015
need your help! i need my puk code my number is 09196445309
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158 Denmark Fabro Mediana • 11:05 AM, 12-January-2015
need my PUK2 code, 09196445309 smart.. please help!
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157 Paul Ryan • 3:45 PM, 15-December-2014
hELLO hOW TO gET MY PUK code in my TNT simcard :09091122007:
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156 Jed Manlises • 8:31 PM, 18-November-2014
hello! Good pm.I just wanna ask if how I get my PUK code.. cellphone 09196493360 I'm still waiting,
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155 Naneth Depuno Eguiron • 10:11 AM, 18-November-2014
need puk code 09193190154
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154 Mark Inao Savilla • 10:38 AM, 05-November-2014
i need your help ineed PUKcode 09462973280
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153 Mark Inao Savilla • 10:27 AM, 05-November-2014
i need my puk code, this is my no.09462973280

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152 Bhelle Lanceta • 8:59 AM, 05-November-2014
Hello! Good morning.I just wanna ask if how I get my PUK code.. cellphone: 09123826736.. thank you..
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151 Matt Itaralde • 7:59 AM, 01-November-2014
Goodmorning, i need your help. i need PUK code. pls help. cellphone number: 09288355637 ICCD: 0312173032556389 Many thanks :)
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150 CRISTINA CALMA • 10:37 AM, 16-September-2014
i need my puk code, this is my no.09466711998 my ICCD 0313228272604486
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149 nuhjaz • 10:44 AM, 11-September-2014
good am, I need help need puk code
cp#09288257207
ICCD: 0312173031572080
thank you and advance. wait ko today 24h
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148 Mark Anthony Madi • 11:18 PM, 03-September-2014
PUK po simcard ko 09476335042
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147 Mark Anthony Madi • 11:10 PM, 03-September-2014
help me for my PUK 09476335042
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