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How to Unlock Your Locked SSS Account?

You probably tried to log-in many times to your SSS account in www.sss.gov.ph but failed.

It might be due to incorrect user id or incorrect password. You forgot the password.

After many wrong attempts, your SSS account got locked. So, you're now worried about how to unlock your locked SSS account.

Here are three options you can choose on how to unlock your SSS account:
Unlock Locked SSS Account
 

Option 1

The fastest way to unlock your SSS account is to go to SSS office and request for unlocking or resetting your locked SSS account. Please don't forget to bring your SSS ID or UMID. If you don't have those ID's, bring any valid ID's and your SSS number. A valid id is required for identity verification.
 

Option 2

Another option is to call SSS Customer Service and request for unlocking your SSS account. Just prepare your SSS number before calling. The customer service representative will create a report for you. Please be patient when calling SSS customer service because the hotline is always busy. Keep on calling until a representative will answer your call. After they created your report, your password will be reset within 24-hours and a temporary password will be generated by the system and will be sent to your email. So, check your email regularly.
 

Option 3

Another way to unlock your SSS account is to email SSS Customer Service. But with this option, it may take several days before your request will be done. And you need to scan your valid ID's or your SSS ID/UMID and attach it to your email. You can send a message to the following SSS customer service email addresses:
  • onlineserviceassistance@sss.gov.ph
  • member_relations@sss.gov.ph
You might think, "How will I send a message to SSS email address? What message will I send?".

Here's a format or sample message you can copy that you may send to SSS email:

To: onlineserviceassistance@sss.gov.ph

Subject: Request to Unlock my Locked SSS Online Account


Hi,

I'm Dominador S. Dalisay. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:

  • Full Name: Dominador S. Dalisay
  • Mother's Maiden Name:
  • Birthdate: 01/04/1969
  • SSS Number: 02-1234567-8
Attached below is a scanned copy of my valid ID (any of the following: Driver's License, Voter's ID, Postal ID, SSS ID, UMID, PhilHealth ID, etc.)

I'm waiting for your immediate response.


Best regards,

Dominador S. Dalisay
 

Suggestions / Recommendations to SSS

  • SSS should implement a 24-hour AUTO-RESET FEATURE for LOCKED SSS ACCOUNTS. After 24 hours, the locked SSS accounts should be accessible again. This is like the lock-in feature of some major banks in the Philippines. If you get locked to your online banking account today, you can log-in or access it again tomorrow. Hassle-free isn't it?
Do you like for SSS to implement a 24-HOUR AUTO-RESET FOR LOCKED SSS accounts? Or do you have any other problem in logging-in or accessing your SSS online account? - https://www.affordablecebu.com/
 

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"How to Unlock Your Locked SSS Account?" was written by Mary under the Philippine Government category. It has been read 120069 times and generated 55 comments. The article was created on and updated on 08 October 2016.
Total comments : 54
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karen [Entry]

unlock my sss account
Oliver tulayan [Entry]

How to unlocked my sss account
Mark Louie T Lapastora [Entry]

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MA REESA JARANILLA VALENCIA [Entry]

hi my employer sssweb account is locked, what document should I attach for proof of account in sss
MAE VALENCIA CALMA [Entry]

please kindly reset my user id mvcalma2012 so that i could view my contribution and able to generate my prn number i am thanking you in advance for nay action taken to my request
juanito ramirez jr [Entry]

ako po si juanito ramirez jr. nka locked po ung user id ko sir maam pa ki unlocked nman po aq maraming salamat po maam sir
MARK ANTHONY ESPLANADA [Entry]

Good Day,

I would like to request for ressetting of my password in My.SSS Account since it was locked because of many invalid log in attempts.
Below are my SSS Details:

Full Name : MARK ANTHONY A.ESPLANADA
Date of Birth: 11/27/1981
SSS Number : 0626669197

PLEASE help me po.

Thanks a lot!
Ryan Manguerra [Entry]

Good day

My sss account is locked kindly unlocked my account to implementing 24hours.
Thank you very much.

Fullname:Ryan Manguerra
Birthday:Feb.25,1988
SSS.NO.34-6281523-8

USER ID:RYAN2588
Pw:Epza2019

Truly yours
Ryan Manguerra
Jelly Calanog [Entry]

Good day

My sss account is locked please help me to unlocked my account to implementing 24hours thank you

Fullname:Jelly Herrera Calanog
Birthday:Nov.20,1994
SSS.No.34-3251944-1

USER ID:JELLYCALANOG
Pw:CALANOG20e

Best Regards
Jelly Calanog
Jelly Calanog [Entry]

Good day

My sss account is locked please help me to unlocked my account implementing 24hours thank you.

Fullname:Jelly Herrera Calanog
Birthday:Nov.20,1994
SSS NO.34-3251944-1

Best regards
Jelly Calanog
VICTORIO BANAIRA ASI JR [Entry]

pls unlock my sss account
Evelyn D. Maghuyop [Entry]

Good day,

I would like to request for resetting of the password of Our Lady of Joy Learning Center Account since it was locked because of many invalid login attempts. Below are my SSS Details:

Full Name: OUR LADY OF JOY LEARNING CENTER
SS Number: 0617091664

Attached is a scanned copy of my CRI ID as proof of my Identity.

Thank you,

User ID:JOYLEARNCENTER
Password: ourladyofjoy2019

I'm waiting for your immediate response.

Best regards,

Evelyn D. Maghuyop
JEANA FLOR LIBONGCOGON [Entry]

Please implement the 24 hour auto reset of SSS locked account
Alfred R Privado [Entry]

Please unlock my sss acount
Jaime Gannaban [Entry]

Please implement the 24-hour auto reset for locked SSS accounts to avoid too much hassle. Thank you.
Data Privacy Officer [Entry]

PLEASE DON'T POST YOUR PERSONAL INFORMATION HERE YOUR DATA IS AT RISK/DANGER!

To owner of this website, kindly delete the post w/ personal information or else you will be reliable of the bleach of data here.

Thanks,
DPO(non-government)
concers citizen [Entry]

Please don't post your personal informatino here. Delikado po yan.
Perlita Ferrer [Entry]

I'm Perlita Gonzales Ferrer. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:

Full Name: Perlita Gonzales Ferrer
Mother's Maiden Name: Gonzales
Birthdate: 11/10/1985
SSS Number: 04-1786615-4
CRESHIA PEARL M. BARDAGO [Entry]

I’m CRESHIA PEARL M. BARDAGO. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:

* Name: CRESHIA PEARL M. BARDAGO
• Date of Birth: 02/28/1998
• CRN number: 0941-05774-3
JURIS ANN T. KILAT [Entry]

Good Day,

My sss account is locked due to many attempts in correct log in
Below are my Details

• Name: KILAT JURIS ANN T
• Date of Birth: 03/08/1992
• SSS number: 08-1946332-0

THANK YOU
BRYLE S. YLAYA [Entry]

Good Day,

I would like to request for resetting of my password in my sss account since it was locked because of many invalid login attempts. Below are my SSS Details

• Name: BRYLE SEGARRA YLAYA
• Date of Birth: 09/04/1993
• CRN number: 0111-5802520-8

thank you.
frankie A. balajdia [Entry]

Dear Madam/Sir,
Good Afternoon!

I’m FRANKIE ADRAYAN BALAJADIA. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:

Full Name: FRANKIE ADRAYAN BALAJADIA
Mother's Maiden Name: URSOLA ADRAYAN
Birthdate: 10/09/1993
SSS Number: 34-4910888-7

THANK YOU and GOD BLESS.

SANA PO MABUKSAN KO NA PO PARA PO MAKAHU APPLY PO AKO SA TV...
Erol Glen S. Gabol [Entry]

My sss account is locked due to many attempts in correct log in

Erol Glen S. Gabol
Norma L. Sabelo
07-29-1988
01-1853031-0
concern [Entry]

Don't post your personal information. Use an email app to send your concern to SSS (sss email address indicated above). Stop posting it here. Thank me later
Roberto Pequero [Entry]

Dear SSS,

My account is locked due to my many attemps in correct log in.

Name: ROBERTO PEQUERO
Date of Birth:May 25, 1965
SSS#; 0373278666
Babyleen A. Sandoval [Entry]

Dear Madam/Sir,
Good Afternoon!

I’m Babyleen Abel Sandoval. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:

Full Name: Babyleen Abel Sandoval
Mother's Maiden Name: Placida Agena Abel
Birthdate: 04/05/1988
SSS Number: 04-1727478-8

THANK YOU and GOD BLESS.

Best REgards,
Babyleen Sandoval
Albert T. Albit [Entry]

Good day!

Hi,

I'm Albert T. Albit. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:
Full Name: Albert T. Albit
Mother's Maiden Name: Imelda Badillo Tabamo
Birthdate: 05/14/1990
SSS Number: 09-3468428-8

I'm waiting for your immediate response.

Best regards,

Albert T. Albit
Ahmad faisal ahmadi [Entry]

Help me
concern citizen [Entry]

Don't post your personal information. Use an email app to send your concern to SSS (sss email address indicated above). Stop posting it here. Thank me later!
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