Home » Questions » Computers [ Ask a new question ]

cracked screen not responding to touch.

cracked screen not responding to touch.

The Glass on my screen cracked, at the same time half of the screen doesn't respond to touch. does that mean I have to replace both the glass and Digitizer?

Asked by: Guest | Views: 358
Total answers/comments: 6
Guest [Entry]

Yes we would have to replace the whole thing, as the touch screen module for the ASUS are laminated together with the cover glass.
Guest [Entry]

"Heriberto:

Do not send your tablet to ASUS, I contacted them and one of their technicians informed me that it was going to cost about $184 to send the tablet to them, replace the screen and then send it back to me. If that is what you want to do, you will have to contact their customer support department. You can search the internet, and there you will find how to get in touch with them.

Another cheaper alternative is searching the net as ""ASUS glass screen replacement"", and there you will find places like Amazon, EBay and others that will sell you based on your model # the replacement screen. After you get your screen, then search how to replaced it yourself, you will see that you can save a lot of money.

Good luck"
Guest [Entry]

or if your lucky and have the screen sporaddicly work and make it into the bluetooth settings, there is a great item made by favi that is a bluetooth mouse and keyboard combo, that works with my broken one, after getting it to work get an app called bluetooth autoconnect, and if the keyboard gets disconnected it will automaticly reconnect, the mouse will even unlock the tablet and wake it up from sleep mode.
Guest [Entry]

Kevin Gorton, yes it does. It is possible that the cable for the LCD has dislodged, but ultimately is sound like you will have to replace both parts.
Guest [Entry]

if you have the ability to hook up a mouse via usb my dell venu 11 pro got ran over everything still works except screen is cracked and has no response to touch but with a mouse plugged in I can still use it screen still has good picture just with a lot of cracks
Guest [Entry]

I had the same problem. If you have a tablet with a keyboard attachment, carefully put it onto the keyboard. The mouse should still work, but the touchscreen won't.