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Will not turn on, no red light

Will not turn on, no red light

I have a 65" UN65JS850DFXZA Samsung TV that will not power on. There is no red standby light. Nothing happens. Any suggestions would be great. It is not the remote. The set has power. I have unplugged the one connect device. I have left the set unplugged for hours. Still nothing.

Asked by: Guest | Views: 199
Total answers/comments: 6
bert [Entry]

lainiest if you have guaranteed power to the set it is likely you are having an issue with the power board. You will have to unplug it and remove the back of the set. Then check the power board for any blown fuses or other components. You do want to post pictures of your boards with your question so we can try and assist you further with that. For that use this guide The attached image should show the fuse on your power board. Check for continuity and see if you get power to that, once it is checked. Unplug your set to check it for continuity. Then plug it in and use your meter to check for power.
bert [Entry]

"Hi, Was there a storm or blackout between the time when it was working and when it wasn't?

have you tried disconnecting the power cord and pressing the power button on the TV for 30 seconds then reconnecting the power cord turning on the power outlet and then try turning on the TV?

Is the power cord connected directly to an outlet or does it come via a powerboard? How have you proved that the set has power?"
bert [Entry]

On the power board, there is a relay (its what clicks when you power on). If you tap on the relay (becareful , use the plastic end of a screwdriver), the power should come back on. The relays are crap..
bert [Entry]

"Hi @ Vivian Gosselin,

Did you try a power reset, you didn't say?

Here's how:

Switch off the power outlet (if it has an On/Off switch) that the TV is connected to and disconnect the TV power cord from the outlet.

Press and hold the TV’s Power button for 30 seconds to dissipate any residual power from the TV.

Reconnect the power cord to the TV and switch on the power outlet (if it has an On/Off switch)

Try to turn on the TV."
bert [Entry]

"My Samsung tv Q95A sunddenly shutdown by its own. No electric cut-off , not even storm. The red doesn’t turn on as well ?

I did try to push the power on for 30 seconds or more but it didn’t work. Please help"
bert [Entry]

Every time I’ve experienced anything like that, I finally figured out I just need to pull the plug, do the 20 to 30 second wait, and plug back in. Always works for me.