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How to Unblock the Blocked ATM Card in the Philippines

You might went to an ATM machine to withdraw money or inquire account balance. Sometimes, you may not be aware of the PIN codes (or PIN Number) you've entered on the ATM machine. One attempt, failed, Second attempt, failed. Then on the third try, failed again. You entered the wrong PIN and exceeded the maximum number of tries and you can no longer transact on the ATM. ATM card blocked/locked! Here are very simple options to unblock your blocked ATM card (be it a BDO atm card, BPI atm card, Metrobank atm card, Unionbank atm card, LandBank atm card, etc.) in the Philippines:
ATM Card blocked in ATM Machine
 

Option 1

To avoid the hassle of going to the bank, you can call the bank's customer service or hotline number.

 

Option 2

If you live near the bank or if you have the convenience of going to the bank, go to the bank. Ask for help to a bank officer in the Customer Care/Help section of the bank and request for unblocking your blocked ATM card. Don't forget to bring a valid id which the bank may require for identity verification purposes.

Option 3

You can wait after 24 hours (or 1 day) and your ATM card will be automatically unblocked.

Do you have any problem in getting help in unblocking your blocked ATM card?
 

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"How to Unblock the Blocked ATM Card in the Philippines" was written by under the Banking category. It has been read 88146 times and generated 50 comments. The article was created on and updated on 14 April 2018.
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Total comments : 50
Musa M.   (10 July 2018 3:57 PM)
Thank you for your reply.

One thing though, I actually had this ATM card form my previous company. Though I've resigned already, I was still able to use the card as it is, until just a while ago because I forgot the exact PIN code combination of my card. Would I still be able to have my card unblocked in a nearest branch where I live?

What are your thoughts on this matter?

admin   (10 July 2018 4:51 PM)
I don't know what type of ATM you're holding, whether it's Prepaid or Debit. Or if it's a commpany-issued ATM or personally-issued. If it's company-issued, you don't have the right to unblock the said ATM. If it's personally-issued, you need to replace your ATM card with a new Card if you truly forgot your ATM pin code. The Metrobank branch will not issue a new PIN code. It's a general rule for banks to replace a new ATM card for those who forgot their PIN code.

Although, you'll be given a new ATM card, your Account Number remains the same.

Musa M.   (10 July 2018 2:57 PM)
Hello, good day affordableCebu.com!

I would just like to ask specifically, as per your Option 2, if is it possible for me to just go to any branch of Metrobank and ask assistance from them?

I hope you'd be able to answer my question here. Many thanks!

admin   (10 July 2018 3:25 PM)
Hi Musa M., yes you can go to any Metrobank branch to unblock your ATM card.

If you want to withdraw money using your Metrobank ATM card in spite of being unblocked, just tell the Metrobank employee and he/she will assist you on that matter.

LIEZL   (10 July 2018 2:08 PM)
hi po, how to unblocked my CASH CARD for Pag-ibig? naka 3 times attempt kasi ako ,,nakalimutan ko yong PIN ko,,Ano po kailngan gawin?

arlene   (03 July 2018 9:39 AM)
good day. yung sa akin naman po ay, okay naman yung PIN ko, tapos bigla nalang sabing' ' YOUR ACCOUNT IS BLOCKED/INACTIVE,''. Always ko naman pos siyang ginamit. bakit po ganun?

chardnieiansohitado   (30 June 2018 5:37 PM)
hi poh yung atm ko na block tapos my pera my sa loob maibabalik pa poh ba yung pera na nasa loob ng atm ko

admin   (30 June 2018 7:16 PM)
Hi chard, the money in your ATM account is safe. You can still withdraw it over-the-counter. And your ATM account will automatically unblock itself after 24 hours. Tell us here if something goes wrong with your ATM account.

efferel   (28 June 2018 5:47 PM)
Ilang digit of numbers po ba ang pincode ng landbank atm... Bpi is 4 metro is 6

april constantino   (09 June 2018 8:39 PM)
hi po bkt po kaya ndi ako makawidraw laging unble to process request?

CYRIL   (06 June 2018 8:22 AM)
GOOD MORNING PO....TANONG KULANG PO NA WRONG PIN NUMBER PO NG 2 OR 3 TIMES ANG CARD, PERO SABI MO NG BDO BANK BABALIK DIN WITH IN 24 HOURS PERO PO SIMULA NG SATURDAY UP TO WEDNESDAY GANON PA RIN PO UNABLE TO PROCESS YOUR REQUEST AYAN PO MESSAGE PO NG ATM. KASI PO ANG GIRLFRIEND KO ANG MAY ARI NG CARD KASO PO NASA ABROAD PO SIYA DTO PO SINA NAGPAPADALA SA CARD NIYA PARA SA FAMILY NAMIN. ANG BRANCH PA NMAN PO NG PASSBOOK NASA AKLAN PO DTO PO KASI AKO SA MANILA MEDYO MALAYO PO KASI. SANA PO MATULUNGAN PO NINYO KAMI, MARAMING SALAMAT PO

admin   (30 June 2018 7:17 PM)
Hi Cyril, the reason might be that you entered the wrong PIN. Try to verify your PIN with your girlfriend.

elynnequirao@gmail.com   (25 May 2018 8:07 PM)
Hello po gud eve ,,,ask ko lang po ,kasi nakaraan araw lanq po naka pq wdrw ako peru ngaun nung mag wdrw ako ulit ang nakalagay ,,atm block or not activated ,bakit po ganun?

Reymon   (24 May 2018 9:14 AM)
24hours na lumipas, sinubukan ko ulit metrobank paycard ko, unang pindot ko, tama pin ko hnggang saving, tapos biglang lumitaw wrong pin..
2Nd wrong pin, 3rd di nako ng attempt baka ma capture na ng machine, di kaya sa card ang may problema?
Tama nman ako sa bagong pin ko.
[]

Reymon   (23 May 2018 10:56 PM)
24hours na lumipas, sinubukan ko ulit metrobank paycard ko, unang pindot ko, tama pin ko hnggang saving, tapos biglang lumitaw wrong pin..
2Nd wrong pin, 3rd di nako ng attempt baka ma capture na ng machine, di kaya sa card ang may problema?
Tama nman ako sa bagong pin ko.

Fatima   (23 May 2018 4:01 PM)
Ano pong dapat gawin ung rcbc my wallet atm ko po e nablocked ma unblocked po ba un sa loob ng 24hours tbxpo

Jhonalyn grace baful   (20 May 2018 5:34 PM)
Nag wait na po ako ng 24hrs para ma activate po ulit ung atm ko pero bakit ayaw padin basahin ng atm. Machine

admin   (20 May 2018 6:43 PM)
Jhonalyn, does your ATM card have EMV chip? What ATM card are you using?

Marc daniel banwa   (05 May 2018 1:27 PM)
Hi good day po, sa UCPB din po ba 24hrs. Din po ung unblocking ng atm.?

admin   (05 May 2018 2:04 PM)
yes po. Most major banks have 24-hours lock-in period once ma-block ka sa failed PIN tries.

Aljelyn martinez   (16 April 2018 5:13 PM)
Hello po, nagchange pin ako sa landbank atm po nagkamali ako ng type tapos ngblocked na agad po...panno kaya yon

Ferdinand Matias   (14 April 2018 10:41 PM)
Im a metrobank atm cardholder. Im currently working as a seaman. My question is how can i unblock my atm card when im not here in the philippines. I leave my atm card to my brother for him that I will send money to my account. Thank you.

ADONES P VILLALON   (14 April 2018 1:09 PM)
Good day po. Magtatanong lang po ako kung automatically maunblocked ang bdo atm after 24 hours

admin   (14 April 2018 1:44 PM)
Yes Adones

mahmood ahmad   (18 February 2018 3:29 AM)
Plz .fund recor plz

Armando Tumala   (05 January 2018 1:02 PM)
Hi Sir/Maam,

I would like to ask if you can unblock my ATM card because I badly needed it today. AUB ATM number **** **** **** 2614. Thank you. God bless.

Warmest Regards,
Armando Tumala
0946 061 3638

Zandra M. Gonzales   (23 November 2017 6:52 AM)
How can i unblocked my landbank atm?

merwin   (18 November 2017 11:47 AM)
will my blocked atm card be automatically unblocked within 24 hrs?

Chai   (11 November 2017 6:55 PM)
My atm was blocked due to wrong pin number.

Alison opeña   (02 November 2017 10:14 AM)
Good day po. Magtatanong lang po ako kung automatically maunblocked ang bdo atm after 24 hours

Jonna   (24 October 2017 8:16 PM)
What if pagayaw ilabas ng machine iyon card?
Magwiwithdraw po sana ko tapos nagrequest walang cash na.lumabs tapos may lubas,
We cannot retain your card and so on...
Ano pa ba dapat kung gawin.
Saving account type po siya.

Annalyn Molina   (22 October 2017 6:00 AM)
Nanakaw po yung wallet ko kasama BDO ATM ko po.
Tapos napablock ko na po sya.
Tapos po may magandang loob na nagsauli nito.
Pwede pa po kaya maactivate ulit to or I need to get new card?please help to.
If pwede pa po maactivate paano po?

roselyn ayawon   (21 October 2017 9:55 AM)
Na block po yung atm card ko kahapon , ano pong dapat gawin po ? para ma unblocked salamat .

Roger G. Haboc Jr.   (19 October 2017 9:45 AM)
I am trying to activate my atm card but i accidentally failed to enter the PIN 3 times and it was blocked, will it be unblocked in 24 hours and can be activated after 24 hours too?..

Jolina mariz   (15 August 2017 7:01 PM)
How long will it take to unblock my card if I will go to the nearest bank office? Thank you.

Lorna Amarilo   (31 July 2017 10:39 PM)
Mam pwede ko ba sa dubai asekasohin ung block
Atm ko kabayan saving account
Kc nawala atm ko tas pinablock ko
Po din after we found the atm
Iwant to unblock can i do in dubai
Branck kc nasa dubai ako need ko ung pera po
Talaga may 16thousand po un

Rachel Faith Robles   (30 June 2017 6:19 PM)
na block po yung atm card ko ng friday. sabi nila within 24hours so makakawithdraw na po ba ako ng saturday? and then do i have to go sa bank or automatic na pong mag uunblock within 24 hours?

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