Home » Articles » Business

iKode Helpdesk/Ticket Support for Business...

iKode Help Desk X offers functionality and flexibility customer service for online and offline business which is a ticket support download solution. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails. Customers can always find the best solution if they submit ticket to website integrated with iKode Help Desk X.
The iKode company has released two helpdesk solutions, iKode Help Desk X and iKode Helpdesk Server (2help.biz). Because most online companies will never have face-to-face contact with their customers, so their portrayed personality is made up through the service rather than their body language. So, iKode software provide solutions for small to large business to go their customer service efficiently.

iKode Help Desk X offers functionality and flexibility customer service for online and offline business which is a ticket support download solution. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails. Customers can always find the best solution if they submit ticket to website integrated with iKode Help Desk X.

No matter how many features a help desk software has, the ultimate goal is to improve the service speed and quality. With FAQ section based on knowledge base, iKode Help Desk X allows customers to search for the best answer before they submit the tickets. The frequent ask questions are listed for customers.

The other hosted help desk solution provided by iKode company is 2help.biz which cloud based help desk platform for reaching software-as-a-service, so called SAAS. By providing help desk technical support to your customers, support staff is able to manage and track all the customer queries without deploying the system and valuable time wasting.

Comparing with the download solution, it is much more easily to use. Only click the support sidebar (exclusive) on community can access to helpdesk service. No server, no installation, no retaining required with Twitter interface.

What is the best help desk software in the market? The best help desk should be cheap and powerful. Recently, the iKode Helpdesk is on sale with 30% off until Tuesday (July 31th). And iKode company also provide 30 Days FREE Trial !i Kode Helpdesk must be the best option.

So, businessmen will never regret with this decision. For better solution, iKode Helpdesk is a good choice for the online business. Two solutions with 8 languages which customers can select, they are English, German, Bulgarian, French, Hungary, Portuguese, Greek and Chinese.
 

Please support us in writing articles like this by sharing this post

Share this post to your Facebook, Twitter, Blog, or any social media site. In this way, we will be motivated to write articles you like.

--- NOTICE ---
If you want to use this article or any of the content of this website, please credit our website (www.affordablecebu.com) and mention the source link (URL) of the content, images, videos or other media of our website.

"iKode Helpdesk/Ticket Support for Business" was written by Mary under the Business category. It has been read 1333 times and generated 0 comments. The article was created on and updated on 01 August 2012.
Total comments : 0