iKode Help Desk X offers functionality and flexibility customer service for online and offline business which is a ticket support download solution. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails. Customers can always find the best solution if they submit ticket to website integrated with iKode Help Desk X.
No matter how many features a help desk software has, the ultimate goal is to improve the service speed and quality. With FAQ section based on knowledge base, iKode Help Desk X allows customers to search for the best answer before they submit the tickets. The frequent ask questions are listed for customers.
The other hosted help desk solution provided by iKode company is 2help.biz which cloud based help desk platform for reaching software-as-a-service, so called SAAS. By providing help desk technical support to your customers, support staff is able to manage and track all the customer queries without deploying the system and valuable time wasting.
Comparing with the download solution, it is much more easily to use. Only click the support sidebar (exclusive) on community can access to helpdesk service. No server, no installation, no retaining required with Twitter interface.
What is the best help desk software in the market? The best help desk should be cheap and powerful. Recently, the iKode Helpdesk is on sale with 30% off until Tuesday (July 31th). And iKode company also provide 30 Days FREE Trial ！i Kode Helpdesk must be the best option.
So, businessmen will never regret with this decision. For better solution, iKode Helpdesk is a good choice for the online business. Two solutions with 8 languages which customers can select, they are English, German, Bulgarian, French, Hungary, Portuguese, Greek and Chinese.