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Top Customer Support Solutions Provided by iKode Helpdesk...

An online business without proper customer service cannot survive for long. Help desk software offers unlimited support. It offers quality solutions and more accessible customer service.One of the most important decisions a company will have to make when choosing a help desk solution is to decide whether a cloud-based or self-hosted solution is right for them.

An online business without proper customer service cannot survive for long. Help desk software offers unlimited support. It offers quality solutions and more accessible customer service.One of the most important decisions a company will have to make when choosing a help desk solution is to decide whether a cloud-based or self-hosted solution is right for them.

iKode Helpdesk provide two kinds of solutions to meet customers' different needs.

iKode Help Desk X- Download Solution


iKode help desk x is a PHP help desk software that runs with a MySQL database.Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.Web based interfaces are easy-to-use.

Here are some key features of "iKode Help Desk X":
  • Easy to use 
  • 100% web-based
  • Cross-browser
  • Cross-OS
  • Customer self-service system
  • Email synchronization
  • Smart assignment logic
  • Elaborate reports 
  • Flexible customization
  • FAQ section / knowledgebase
  • Ticket tracker
  • History/logger  
Requirements:
  • MySQL 4 or higher 
  • PHP 5.2 or higher
  • Zend Optimizer


iKode Help Desk Server,2help.biz- Hosted Solution

2help.biz support solution can benefit any kind of business allowing to deliver consistent,trustable,reliable and superior support services to both prospective and existing clients. By providing help desk technical support to your customers, support staff is able to manage and track all the customer queries without deploying the system and valuable time wasting.On the other hand, your knowledge can be also tracked by Google, which is useful for you to optimize the search engine.

2help.biz Help Desk Program features:
  • Web or email help desk ticket creation
  • Email reply to help desk tickets
  • Compatible with all major browsers
  • Place a quick support sidebar on your website
  • Find and track tickets with ticket search
  • Integrate 2help.biz help desk tool with live chat
  • Populate the help desk software knowledge base with frequently asked questions
  • Smarter, Searchable, Sharable Knowledge Base
  • Multiple Language Support
As you can see a help desk software will vastly improve the efficiency of your help desk. In no time you see an increase in your sales. It will also improve the overall performance of your business. iKode Helpdesk is widely used to streamline customer service needs in online and offline businesses.This software is a valuable tool for business that uses analytics to formulate business plans.

Now,just a quick note to let you know that iKode Helpdesk is on sale (available in 8 languages!) with discounts of 30% Off until Sunday(July 15th).

Two Solution:

- Hosted solution $13.98 (instead of $19.98).
- Download solution $27.99 (instead of $39.99).

With Free installation within 24 hours!
 

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"Top Customer Support Solutions Provided by iKode Helpdesk" was written by Mary under the Business category. It has been read 1520 times and generated 0 comments. The article was created on and updated on 12 July 2012.
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