iKode Helpdesk provide two kinds of solutions to meet customers' different needs.
iKode Help Desk X- Download Solution
iKode help desk x is a PHP help desk software that runs with a MySQL database.Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.Web based interfaces are easy-to-use.
Here are some key features of "iKode Help Desk X":
- Easy to use
- 100% web-based
- Customer self-service system
- Email synchronization
- Smart assignment logic
- Elaborate reports
- Flexible customization
- FAQ section / knowledgebase
- Ticket tracker
- MySQL 4 or higher
- PHP 5.2 or higher
- Zend Optimizer
iKode Help Desk Server,2help.biz- Hosted Solution
2help.biz support solution can benefit any kind of business allowing to deliver consistent,trustable,reliable and superior support services to both prospective and existing clients. By providing help desk technical support to your customers, support staff is able to manage and track all the customer queries without deploying the system and valuable time wasting.On the other hand, your knowledge can be also tracked by Google, which is useful for you to optimize the search engine.
2help.biz Help Desk Program features:
- Web or email help desk ticket creation
- Email reply to help desk tickets
- Compatible with all major browsers
- Place a quick support sidebar on your website
- Find and track tickets with ticket search
- Integrate 2help.biz help desk tool with live chat
- Populate the help desk software knowledge base with frequently asked questions
- Smarter, Searchable, Sharable Knowledge Base
- Multiple Language Support
Now,just a quick note to let you know that iKode Helpdesk is on sale (available in 8 languages!) with discounts of 30% Off until Sunday(July 15th).
- Hosted solution $13.98 (instead of $19.98).
- Download solution $27.99 (instead of $39.99).
With Free installation within 24 hours!