For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe logo - "abot mo ang mundo"
Globe Customer Service New Phone number: 027301000
The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).
You can also contact Globe at the following hotline numbers:
211 or 2629 - using Globe Mobile Phone
173 - Repair (using Globe landline/telephone)
02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
171 - toll-free from any Globelines
(02) 919-8888 [Luzon]
[032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
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"Globe Customer Service New Contact/Hotline | Phone Number" was written by Mary under the Directory category. It has been read 1099105 times and generated 1983 comments. The article was created on 28 July 2020 and updated on 28 July 2020.
You may post good or bad customer reviews in the comment below.
GOOD NOON.I CAN'T CALL IN LONG DISTANCE.I ASK FOR ASSISTANCE IN YOUR COSTUMER SERVICE A FEW HOURS AGO.HE SAID THAT MY TELEPHONE IS LOCK.HE GAVE AN INSTRUCTION.HE SAID JUST DIAL #571 2 1234 #. I DIAL IT LIKE WHAT HE SAID.AND WHEN I DIAL THE TEL. SAID " SORRY THE SERVICE IS NOT AVELLIABLE TO YOUR TELEPHONE"KINDLY CHECK OUR TELEPHONE... THIS OUR TEL# 055 533 8966 ACCOUNT NAME CALBAYOGNON AWTO SUPLAY NGAN KULOR CORP. ,, THANKS A LOT
I was upset to my DSL line, I keep monitoring the speed and surprisingly its very inconsistent. I have 5GB Data with an ave. speed of 1.9 - 2Mbps but I was surprise when the technical said they will reset everyday. Unfortunately there are days that it too freaking very slow at only 0.3 or 0.5Mbps the whole day! and nobody is using the line. How the hell does this happen.
Other issue is my billing, I am update on my bills until this billing mail delayed, now I have to pay for my over due! it is fair or what?? the billing operator says it I have to wait for the bill statement and when I reach to the counter they counter at Island City Mall (ICM branch) says that I can directly approach them. what the hell is going ON!?
you can check my sent email, call etc... on your stupid system!! how many time I've complain this inconsistency service...
In behalf of my mom's account name is Alicia Bustamante and line # 501-6231.
Follwo-up ko lang po ang Roaming ng Husband ko, kasi po until now di pa nkaka-recieve ng text messages, ask po if nai-activate nyo napo ba? nagparoaming po sya last Feb 06, number 09155555905, at ganun din po sa kasama nya, sabay po sila ngpa-activate ng roaming last Feb.06 number 09053576076.,hoping po na magawan agad ng paraan kasi onboard napo sila., Thanks po and God bless
paki ayos ng inyong WAN IP pooling coz disturbing and annoying na po, frequent po aku ngrereboot ng modem ku, kc nga palaging private ip ang WAN IP ku, (10.0.0.0) na kukuha ku sa tuwing mgturn on aku sa modem ku.
Ganda din naman ng technique nyo para kumagat aku sa pg.avail ng static ip nyo! di nmn ganyan yan dati ah.
I have tried to find a way to complain, correct, address loss of hundreds of pesos in services paid for, loss of minutes in calls and texts. I bought so many times loads that when try use, are gone, bought the best and most loads, those gone, had thousans of texts it said then in 2 days, all gone, no one knows, no one has ability to correct, find, credit, address any complaint. No sales person knows anything, no sales person takes complaints, no sales person addresses a single issue. I am loosing connection, business and money constantly. Is this the business way in here!
What happen to my plan postpaid 999? ang bagal starting january 2014, bakit 1gb per day? cno p ba gustong mag internet after midnight? Parang unfair yata yang Fare Use Policy, halos di n nga ako mka open ng FB sa sobrang bagal.kailngan b talagang e down 2 2G network after m consume ang 1gb data? parang may mali yata.
Bumili ako ng Globe tattoo postpaid superstick sa SM Lipa Branch. Sabi sa kin pwede ko sya gamitin with the desktop tapos pwede rin sa mobile laptops. Kaso pagdating dun sa lugar namin sa may SABANG Area wala signal. Kulay Pula lagi yung indicated na signal. Kelangan pa ko maghanap ng signal. Kaso di ko talaga sya magamit kasi yung desktop nasa loob ng bahay. Nung pumunta ulit ako sa Customer Service sinabi ko problema sabi sa kin tatawagan daw technical staff para i-boost yung signal sa area (kelangan pa ba yun). Tapos di ko na daw pwede isoli isoli yung device kasi napurchase ko na. E papano nga kung di ko magamit kasi wala kayo signal. Give me good suggestions before i go to the DTI to forward my complain.
kagabe pa po kami walang internet ang globe wimax lte namin ? tnawag ko na po sa hotline na 211 sab aayusin daw pero bkt ganun wla pa din nag bayad naman kami wala pa dn !!
good morning,can you help me to activate my roaming simcard,because I forgot to activate it before I leave the country.this is my number 09163935513,,and this is my 16 digit number found on my simcard 4120331010116204..thank you very much..
Meron bang problema ang globe tattoo wifi plan 999 ngayon? It is supposed to be unlimited data usage. Pero may limit ito at parang prepaid user lang ang wifi.
I am a Globe TM subscriber. For the third time now that I have loaded up 30, 30, and 60 pesos, my load has been drained. I have been trying to call your 027301000 number but every time I type in my number, it hangs up! WHAT IS GOING ON? Do I have to ask the business bureau about this? I want my money back!!!
sir, may i ask; there's a problem on our land line. the line is being temporarily cut said by the operator many times then dropped. i live here at buenavista 2 general trias cavite, may i ask if is there a technical problem or globe personnel is fixing something its been 2 days. thank you.
Wow naman . . pumunta mga taga globe d2 sa Santander Cebu . . anu ginawa nila . . tiningnan lang yung mga wiring nyu d2 . . grabeh na man wala man lang ginawa o di man alang sila nagtanong kung may problem ba d2 . . anung klacng trabaho yan . . ang hina na nga ng net . . tapos pawala2x pa yung net nyu . . Make a move na man kau . . maraming globe ang gumagamit d2 sa South Cebu . . sana na man ayusin nyu na !! ini ignore nyu lang kac mga comments namin . . pero pag dating sa bills . . wow grabeh ang bilis mag reponse . . ayusin nyu na man !!!
Bakit po ba nawawala yung net nyu po d2 sa South Cebu . . lalo na d2 sa Santander Cebu ?? meron po bang mga problem ?? kasi halos 1 week na ganito ang prob sa Internet Connection Magkakaroon ng net Tapos may2x mawawala bigla . . Sana na man po gawan nyu ng paraan o tingnan kung anu yung problem . . yun lang po Maraming salamat . . Wag Nyu po e ignore ang problem na tuh . .
grabe siguru ang pressure na binibigay nyo sa fieldman nyo, tapos basics lng ang alam nila siguru, tapos the way ung fieldman mgtalk is mararamdaman mu talaga na naprepresure sila, tapos there are times na ang mga clients galit na galit na dahil sa matagal na bigyang solution ang problem nila and then ung taga salo/receive ng galet is ung mga fieldman nyo. Kaya siguru merong backup na ngrerespond dahil sa napapagod na ang assigned fieldman na humarap sa mga galit na clients.
tatawag ulit aku sa hotline after one day pg.ngflufluctuate pa rin bandwidth namin, total may good and bad reports nmn kau jan na nka record di kau mahihirapan mgtrace. . .
lol! oi tulungan nyo fieldman nyo ngbibigay nlng ng personal number para lng ma close ang complain ku sa internet connection ganun pa rin ang na e-experience nmin dito. sabi nung fieldman back-up daw sila(uhumnn parang matunog kunte sa tenga kc nga backup daw, expect ku na mas maganda performance nila peo ang sabi lng eh "mgrereset lng sa connection" as we all know tatangalin lng nmn nila ang line namin tapos ibabalik lng tapos ngaun wala pa rin pinagkaiba sa problem ngaun), sa ibang lugar po sila nka destino daw pero sa palagay ku wala siyang pinag.iba sa nka assign na filedman dito sa aming lugar. Ito dahil sa ngbigay ng personal na number di mgtatagal manghihingi na itong fieldman na to, ewan ku para saan siguru para sa swerteng na fix nila ang problema namin or para sa swerteng na fix itself lng ang connection na sabi ku lng yan dahil sa dumaan na aku jan ayoko lng maulit kc aku ang nahihiya sa kakulangan nila (peo di ku sila tatawagan directa aku tatawag sa center). . .
Good day! This is to follow and complain about the activation of my Plan 999 specifically for my WiFi Access. I am a businessman and I really need my line activation right away, that's the reason why I got your service. What a poor service you have from the January 20 Application I did to the 24-48 hours promised activation! I have a friend who got a Sim Only Package and his line was activated less 24 hours. You may check his status for reference under the account name Christopher P. Ledesma.
Please do something about it or else I will cancel my application and will do proper complaint on this. These are the details: 1. Name: Richie Uy delos Santos 2. Date Application: January 20, 2014 3. 1st Application done: Abreeza Davao (c/o John) 4. Advised for defective unit and replaced: January 21, 2014 5. Personally went for the complaint in Abreeza Davao: January 23, 2014 (and advised that the sim is defective and they do not a replacement sim in Abreeza and advised us to go to SM Lanang) 6. Replacement Sim Done and Date: January 23, 2014 (c/o Ingrid) *advised us 24 hours activation. 7. Sim Data: 4132 7001 1025 0889
How can you return us the favor for the efforts, time and transportation costs you have done to us? What a poor service you have and you do not have someone who will call us for updates!
