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Metrobank Customer Service Hotline/Telephone Number
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"You're in Good Hands With Metrobank". Metrobank carries this banner with a heart. In need of financial assistance? they can truly be trusted.


Days will come that problems may come as you do banking with Metrobank. In case you have concerns, you can contact Metrobank Customer Care Hotline/Telephone Number:

      24x7 Customer Hotline: (632) 8700-700
      24x7 Domestic Toll-free No.: 1-800-1888-5775
      Email address: customercare@metrobank.com.ph
      Telephone Number: (632) 898-8701; (632) 898-8702

Metrobank's primary business interest involves borrowing and lending, investment banking, trade finance, thrift banking, remittances and treasury. 

Metrobank is serving the top companies and institutions in the Philippines. They are also strong in the middle market corporate sector - a big portion consists of Filipino-Chinese business.

Metrobank is also a very active participant in the foreign exchange (forex) market in the Philippines, and is accredited by the BSP as a government securities dealer.

It provides investment banking services through First Metro Investment Corporation and retail banking through Philippine Savings Bank.

As a customer, do you have any concerns with Metrobank? Tells us in the comment below.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 801 2 3 4 5 6 »
80 Panganiban, Lea C.   (29-June-2015 8:15 PM)
Good Day, I would like to cancel my metro acci shield which was billed on my account. I will consider to pay it this month BUT I WOULD LIKE TO CANCEL ANY TRANSACTION FROM METRO ACCI SHIELD ASAP.hoping for immediate action. Thanks

79 yolanda zarate pamintuan   (26-June-2015 7:25 PM)
May i request your good office to cancel my metro acci shield card hoping for your immediate action.thanks

78 yolanda zarate pamintuan   (26-June-2015 7:18 PM)
Hi may i ask your good office to cancel my metroaccishield hoping for immediate action. thanks

77 nora escovilla   (23-June-2015 9:48 AM)
I would like to cancel my metro acci shield.i cant get through with the numbers i had. i can't contact anybody. please give me tool free number directly to metro acci shield.
Thank you
Nora

76 MARIA THERESA LADERO   (20-June-2015 2:06 PM)
please cancel my acci shield. i tried to call their number and also tried to open their website. any help on how to cancel my metro acci shield immediately will be much appreciated. thank you

75 MARIA THERESA LADERO   (20-June-2015 1:50 PM)
hi, i would like to cancel my metro acci shield which was billed on my account.ASAP. any help on how to cancel my metro acci shield will be much appreciated. thank you..

74 mia lorraine m. natnat   (13-June-2015 11:30 AM)
hi, i would like to cancel my metro acci shield which was billed on my account. I will consider to pay it this month BUT I WOULD LIKE TO CANCEL ANY TRANSACTION FROM METRO ACCI SHIELD ASAP. any help on how to cancel my metro acci shield will be much appreciated. thank you..

73 mia lorraine m. natnat   (11-June-2015 8:16 PM)
hi i would like to cancel my metro acci shield.

72 Kristine Memorando   (08-June-2015 4:22 PM)
May I ask for your assistance regarding for my metrobankcard. I have no online security like for example password on online purchases. What will I do to have online security

71 Lynden Laxamana   (06-June-2015 12:53 PM)
Dear Metrobank Customer Service Team

I would like to ask on how can i proceed on my registration for metrobank online banking

Have tried filling out the online registration but i have encountered error due to invalid data entered according to the system. I have rechecked the details/data many time but still i was not able to go through due to the same reason.

I more thing, I have tried calling the international toll free no but was not able to contact it.The no, that i have contacted is 80087000707. Kindly advise what is the correct toll free no. I am here in dubai but i have open my account in the philippine for international account.

70 Cherry Mae Calimpusan   (29-May-2015 8:28 PM)
May I kindly ask why i could not withdraw here in thailand? When I tried to withdraw my money it will
say that the transaction is invalid. Thank you for your answer.

69 Limuel C. Santos   (21-May-2015 10:24 AM)
hi metrobank service team,

may we ask your assistance regarding undispense atm withdraw amouting to 3000 php, As World Partners Bank, it this was already been credit to Metrobank, May i asked when will be forwarded to my atm account, pls. see report below...
On Saturday, May 16, 2015 11:32 AM, Paul Joseph Bawan <pjabawan@worldpartners.com.ph> wrote:

Good day Mr. Limuel C. Santos

We are sorry for the inconvenience it has brought you. We will investigate this matter. Meanwhile please provide us the following details:

1. Your bank name and account number :Metrobank, account # 156-3-156-23259-0
2. Your ATM card number: 5386 6715 6002 0911
3. Amount Debited: 3000 php
4. Date and Time of transaction: may 15,2015 around 4:30-4:40 pm
5. Branch of world partners bank ATM machine that you've transacted : Sta.Maria Bulacan Branch , near HBC and Dunkin Donut

68 Elvira S Caparas   (12-May-2015 9:18 AM)
I would like to change my billing address to:
Lot 1-C, Block 4, Jupiter St., Sunnyside Heights Subdivision, Batasan Hills, Capitol District, Quezon City ZIP Code 1126

67 Marilyn Rabimbr   (22-April-2015 8:02 AM)
I have an account in metro bank as remittance for more than five years. can i have a chance to loan a personal loan.

66 ma.cecilia lagman   (26-January-2015 0:26 AM)
I ask if can I REQUEST MANAGERS CHECK only 400k? If can how much the CHARGE and what REQUIREMENTS I need?

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