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Metrobank Customer Service Hotline/Telephone Number
"You're in Good Hands With Metrobank". Metrobank carries this banner with a heart. In need of financial assistance? they can truly be trusted.

Days will come that problems may come as you do banking with Metrobank. In case you have concerns, you can contact Metrobank Customer Care Hotline/Telephone Number:

      24x7 Customer Hotline: (632) 8700-700
      24x7 Domestic Toll-free No.: 1-800-1888-5775
      Email address: customercare@metrobank.com.ph
      Telephone Number: (632) 898-8701; (632) 898-8702

Metrobank's primary business interest involves borrowing and lending, investment banking, trade finance, thrift banking, remittances and treasury. 

Metrobank is serving the top companies and institutions in the Philippines. They are also strong in the middle market corporate sector - a big portion consists of Filipino-Chinese business.

Metrobank is also a very active participant in the foreign exchange (forex) market in the Philippines, and is accredited by the BSP as a government securities dealer.

It provides investment banking services through First Metro Investment Corporation and retail banking through Philippine Savings Bank.

As a customer, do you have any concerns with Metrobank? Tells us in the comment below.
Category: Directory | Added by: admin | Tags: service, Directory, Hotline/Telephone, number, customer, Metrobank
Views: 37967 | Downloads: 0 | Comments: 117 | Rating: 0.0/0
Total comments: 1161 2 3 4 »
116 Delica Sy   (11-January-2016 12:22 PM)
hello metrobank. i wasn't able to log in to my metrobank direct personal. i need to check my account asap.what happened? what am i going to do with this?please fix this problem asap...Thank you...

115 emily   (05-January-2016 1:54 PM)
Need your assistance to please cancel my credit card application which was processed last Dec.2015.
Thank You

114 Linda G.Sabanal   (28-December-2015 8:13 AM)
Hello I already pay my plan through metrobank ebanking but when I inquire my balance in my plan account debit is still their, what happen to my money..... please help me solve this issue.

Thank you

113 Ida Omana   (22-December-2015 7:50 PM)
I would like to ask why your staff doesn't allow me to cancel my credit card visa. I didn't apply for it in the first. I am so disappointed and disrespected because that is supposed to be my choice. Now,I am planning to consult a lawyer if there is any charges that I can file against this case.
They even told me that I have to wait for a year for the cancellation of my credit card. I dont see any reason why I have to wait that long.

112 Joanne Marie Bermas   (10-December-2015 12:47 PM)
Good day!
I withdrawn at metrobank atm machine in Rizal St. Legazpi Branch, October 5,2015 amounting 6,000 pesos in the afternoon and I already pass the complaint form and told me to wait 3 days to process but until now I did not receive my 6,000. What I should do?

111 Darwin Sanana   (02-December-2015 11:42 AM)
Good day!!
i withdrawn at mtero bank atm machine in t santiago st. Oct.30.2015 it was 5:30 pm that time I've already pass the form the and told me to wait for 10 banking days it's already Dec 2

110 Teodomero C Ratilla   (28-November-2015 11:27 AM)
My metrobank direct personal got lock. what i should do? Attempts to get in touch with you through your hot line failed thus this message. Thank you very much.

109 Clarenz Cosio   (26-November-2015 3:10 PM)
I lost my pin what should I do? Please let me know.

108 Aoyama glendora   (23-November-2015 10:02 PM)
Hi ! I've lost my ATM card and I also forgot my password , what should I do?

107 bryan estanilla   (18-November-2015 11:02 AM)
Why my ATM card is card hot lost

106 NESTOR BUNCAD JR. SANCHEZ   (15-November-2015 4:23 PM)

105 Abdulwahab M. Jaafar   (09-November-2015 4:50 AM)
Please re send my SOA Pass word

104 AAbdulwahab M. Jaafar   (09-November-2015 4:47 AM)
pls. send me my SOA pass word

103 AAbdulwahab M. Jaafar   (09-November-2015 4:45 AM)

102 Rafael Requintel   (05-November-2015 1:01 PM)
Hi, good day! I withdrawn in an atm machine last November 5, 2015 13:12:49, and no cash dispensed in the machine the amount was deducted in my account. My card number is 5286672670013432. Please help me. Thank you.

101 neil gabriel esgra   (29-October-2015 8:56 AM)
Hi please help me...im a land bank card holder and i withdrawn in metrobank atm machine last oct 14 2015 and i received nothing.( no cash dispense) but the amount was deducted in my acct...i already filed a complaint about this but until now not refunded yet.thanks

100 Bon   (21-October-2015 1:50 PM)
Good day!!,

I have account in Metrobank but it was since 2011, can I still reactivate my account or should I open a new account?


99 gary y gorne   (25-September-2015 11:27 PM)
my atm card was lost just tonight i want metrobank to cancel or block any transaction regarding my card..

98 ruel   (25-September-2015 2:40 PM)
Good day, i cant open my SOA since i have not received yet my password. can you send me again my password. thanks

97 Mikael Bryan Porras   (24-September-2015 9:07 PM)
Is it possible to change my atm pin code online?

96 ROWENA AMISTOSO   (22-September-2015 1:37 PM)
Good day. i would just like to ask if my annual membership fee will be waive. As far as i know Metrobank Dumaguete Locsin branch with MS BING Calumpang said that annual payment now should be waive. i cannot contact thru phone because we dont have PLDT line just globe lines. Thank you so much.. Hoping for your response.

95 Marites D. Celiz   (16-September-2015 7:01 AM)
can't log in

94 leonor villalongja   (14-September-2015 8:00 PM)
I would like to ask for an immediate cancellation of my credit card METROACCI SHEILD amount of 350.00 and CREDIT PROTECT

93 Anna M. Sarmiento   (17-August-2015 5:53 PM)
Hi! i would like to cancel my metro acci shield and my hospital card protect. thank you!

92 Krezzia   (28-July-2015 9:35 PM)
good day! I would like to cancel my metro acci shield which was billed to my account. Im hoping for your immediate action. thank you!

91 liza d. banisan   (28-July-2015 6:38 PM)
Hi...I would like to ask on how to close my atm card

90 maria contessa itucas   (28-July-2015 10:13 AM)
verify my application status

89 Michael P. Agbalog   (28-July-2015 9:56 AM)
Good Day! I would like to cancel my Metro Acci Shield which was billed on my account ASAP. Thank You.

88 helen martinez   (27-July-2015 8:00 PM)
can i send money from my metrobank debit card to my bpi account through online banking?

87 jessicaca b.siglos   (26-July-2015 4:25 PM)
i want that the metro acci shield of php350 be stopped.how can i address this?thank you.

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