Hello po . Magandang umaga po. Ako po si Jessie Gonzales Adajar. Patunayan ko po sa inyo na hindi ko po nagagamit ang credit card na ipaabot niyo sa akin. At gusto ko po na ipa block ko para hindi po magagamit kahit sinuman dahil hindi ko po ito kailangan kasi po isa lang po akung kasambahay hindi ko po magagamit at ayaw ko po na magka roon ng utang dahil mahirap lang po kami ayaw ko po na mabiktima sa taong naka paligid sa akin gusto ko po na malinis ang aking buhay maraming salamat po & Godbless us
I would just like to make a follow up on my issue with auto-load on you ATM I requested for a load of 150 pesos and my account was debited with the same amount but no confirmation of the load. I was trying to call you hotline but to no avail. Please have this checked right away
I have a complaint. I deposited php 3,000 just this 03 june 2016 via a machine. Someone from the bank in Salinas drive branch assisted me in Cebu. I opened an account from a sales rep , branch cebu-ramos about 2 months ago(march). Look my concern is when I checked my balance via atm on june 5, 2016, after I purchased from a store using the card of 171.70, what happened was my remaining balance on my debit card turned to 2,240.80, it supposed to be 2,828.3. ABOUT PHP 587.50 HAS BEEN STOLEN WITHOUT ANY NOTICED? C'MON. ON THE PREVIOUS MONTH (APRIL) 267 PLUS HAS BEEN STOLEN. THIS IS THE SECOND TIME ISSUE. WHEN THERE IS A TIME YOU NEVER DEPOSITED , THEN YOU DEPOSITED YOU WILL GET? I AM PISSED!!, I deposited above the maintaining balance of 2 k when it comes to my pay time, then you stole after????I WANT A REFUND FOR THE TWO INSTANCES , WILLING TO PROVIDE MY ACCOUNT, PLEASE ANSWER MY COMPLAINT ASAP!!
I was trying to enroll on Metrobankdirect Personal Internet Banking but i was mistaken input wrong cellphone number that's is why there was no tempo (OTP) on my mobile. My registration failed to finish because of that.. what should i suppose to do?
Good day, this is Randy M. Olila applicant of your credit card in Metrobank Carcar City Cebu, I would like to know the update of my application coz it almost a month when I submit my application in Carcar City Cebu, please free to contact me this #09057126546 whether my application is pass your qualification or not. thanks
I am so disapponted with Metrobank! I tried withdrawing money from their atm at their Shaw branch around 3:45 am because my friend was craving for McDonalds. I attempted to double check my balance, even though I know it's around 3000. Twice, it refused and said Financial Institution Not Found. So I said to Sheena, "maybe it will be a good idea to withdraw all of it to see if the money will come out. Then, I'll just report to our management at work and try to see if they can move my salary to a different bank." So I typed in 3000 and waited for five minutes. We tried calling 6328700700 as written on the machine. The money and the receipt did not come out. I ran and crossed the streets, deciding to check my account on another Metrobank machine near Brady and Sykes recruitment hub. Lo and behold, my balance comes off as 3 pesos. Apparently, transaction has ended means that my withdrawal was registered even though I have not received a single cent from the ATM. I rushed over to the police station, asking to file a complaint. I know that the banks don't release CCTV shots without police reports. The policemen refused and said I should file the complaint to thr security guard ONLY. They assisted me to the branch and after being reassured that yes, makukuha ko ung pera pag nagpabalik balik ako sa Metrobank mainbranch... maybe after 15 days. Keyword is maybe. I explained that no, despite going out in my pajamas at an ungodly hour, di ako prostitute. I'm a call center agent on nightshift who definitely has no time to spare. I live in Mandaluyong, I work at Sta Mesa, and now I'm expected to go to Buendia Main Office for god knows how long to retrieve the money I earned! Police said ganoon talaga process. Oh really? Should I expect them to do the same thing next salary? The guard insisted that it was not the machine, as he managed to withdraw his money. And after logging my complaint with a set of blurry explanations, I was sent home. Thank you for wishing me luck, police of Mandaluyong and for forbidding me to post this on social media to warn others! Thank you din Metrobank for good service! It's refreshing to know that I can trust you with my money!
I have a standing credit due next month April 2016 but until now I did not receive my latest SOA. I don't know the exact amount due. I don't even receive a reminder via SMS. Request sent me the SOA for my reference. I'm afraid that you charge with late payment or other fees due to late patment.
I would like to receive my statement of account in my email firstname.lastname@example.org. The courier is always late, until now, I don't have my copy, I usually rely on the text notifications, but unfortunately sometimes it doesn't send me a message, like this month.
What do you want your customer to do? Call the hotline 8700-700, well it sucks! Before it worked, now it didn't! It is supposed to tell the customer the details but what happened is that it will let you record things, just after getting the 16 credit card numbers. Then gone! WTF!