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Smart Customer Service Hotline Number
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You can call the SMART customer service hotline numbers below in the table if you are having problems with your SMART subscriptions in the following services such as:

  • SMART Postpaid
  • SMART Prepaid
  • Talk 'N Text
  • SMART Bro
  • Smart Money
  • Smart Load Retailers
  • Smart Load Dealers
  • Smart Padala
  • Infoboard Service


You will be answered by a SMART Customer Support Agent by calling the following numbers. Please be patient when calling.

SERVICETOLL FREE VIA SMART SIMVIA HOTLINE/TELEPHONE NUMBER
Smart Postpaid/Smart Prepaid/Talk 'N Text*888(02) 888-1111
Smart Infinity*800(02) 848-8806
Smart Mobile Broadband
(Bro SIM, Pocket Wifi, Plug-it, Share-It)
*888(02) 672-7277 or 1-800-10-672-7277
Smart Broadband*1888(02) 672-7277 or 1-800-10-672-7277
Smart Money15177(02) 845-7777 or 1-800-1-888-5648
Smart Load Retailers*333(02) 845-7733
Smart Load Dealers*7744(02) 845-7744
Smart Padala*7788(02) 845-7788 or 1-800-10-8457788
Infoboard Service--(02) 848-8848
Sales Hotline (apply for plans over the phone)*887(02) 848-8877

When you're using Smart International Roaming, toll-free charging is not applicable when you call using those toll free numbers above.

Do you have other concern with SMART?

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 4481 2 3 ... 29 30 »
448 nymafe obligado   (30-July-2015 4:41 PM)
Lifting of my redirection is taking very long despite having paid my outstanding bill already.

447 Maricar manalo   (22-July-2015 12:37 PM)
I have concern with your services offered.. I was registered in a promo unli call 15, but i can't use it. Please help..thank you..

446 Rod Ranada   (14-July-2015 4:06 PM)
Hi, appreciate very much if you can send the landine number of your Cebu SM or Ayala branch. need to clarrify my account number. thanks a lot.

445 Gukoy   (13-July-2015 9:46 AM)
Are they all operating 24/7? Like I can speak to an agent after midnight?

444 Grace Tesorii   (12-July-2015 6:26 PM)
Hi. How can I block my lost phone and simcard?please reply

443 Carra Maghanoy   (07-July-2015 3:51 PM)
Hi.. please help me resume my account. i already paid it today. but still i cant use it.

442 vonvon   (06-July-2015 4:54 PM)
Mam/sir can u help me to find my PUK code this is my 09301559532

441 castrenece   (03-July-2015 11:24 PM)
please resume my unlitext 09391726746

440 castrenece   (03-July-2015 11:23 PM)
gooday, can u please help me. i cant use my unlitext. it happens many times i spend a lot of money for this services. why sometimes i cant use it to send txt messages to other network.

439 arlene   (03-July-2015 11:56 AM)
llenos

Good day, I would like to know on roaming.My hubby called and asked me about roaming because he bought a smart card and he is in korea right now.pls help! Thank you and God bless

438 melanie erfe   (02-July-2015 7:15 PM)
Follow up..
This is my number 09985779474

437 melanie erfe   (02-July-2015 7:14 PM)
I already paid my postpaid bill but
its already 5 hours since I pay it I can't call it says I still have my balance...
Please fix this ASAP!!!!!

436 johndoe   (02-July-2015 4:37 PM)
These guys are barking at the wrong tree. File your complaints at Smart Comm. itself, not here. Comments are for sharing thoughts, not to accept reconnection requests etc. Just my two cents.

435 Hate smart unli 20!!!!   (25-June-2015 7:02 PM)
your company is wasting my time, money and effort!!! Unli 20!!!! Grrrrrr

434 Jexter Badoya   (20-June-2015 8:31 PM)
Please resume my redirected postpaid as soon as possible here's my cellphone number 09209685725.payment already made at lbc A.R. no. MCK04BH102357001318 Can't call your hotline please improve your service. Thank you

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