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Smart Customer Service Hotline Number
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You can call the SMART customer service hotline numbers below in the table if you are having problems with your SMART subscriptions in the following services such as:

  • SMART Postpaid
  • SMART Prepaid
  • Talk 'N Text
  • SMART Bro
  • Smart Money
  • Smart Load Retailers
  • Smart Load Dealers
  • Smart Padala
  • Infoboard Service

You will be answered by a SMART Customer Support Agent by calling the following numbers. Please be patient when calling.

Smart Postpaid/Smart Prepaid/Talk 'N Text*888(02) 888-1111
Smart Infinity*800(02) 848-8806
Smart Mobile Broadband
(Bro SIM, Pocket Wifi, Plug-it, Share-It)
*888(02) 672-7277 or 1-800-10-672-7277
Smart Broadband*1888(02) 672-7277 or 1-800-10-672-7277
Smart Money15177(02) 845-7777 or 1-800-1-888-5648
Smart Load Retailers*333(02) 845-7733
Smart Load Dealers*7744(02) 845-7744
Smart Padala*7788(02) 845-7788 or 1-800-10-8457788
Infoboard Service--(02) 848-8848
Sales Hotline (apply for plans over the phone)*887(02) 848-8877

When you're using Smart International Roaming, toll-free charging is not applicable when you call using those toll free numbers above.

Do you have other concern with SMART?

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Total comments: 4011 2 3 ... 26 27 »
401 neoj • 2:59 PM, 17-March-2015
Gudpm.... i have a remaining P7 load, then,i just load again yesterday regular P30,,,after that i register to UNLI20 yesterday,,, so i have tge regular remaining P17,,, my unli had expired this afternoon at 2:57pm,, after that i check my balance, OMG,it is only P1! I cant even use my regular load of P17 after my unli expired! PLEASE HELP ME TO COME BACK MY LOAD!
400 Lekyam Andrino • 5:13 AM, 30-January-2015
how to come back my unli call?ill call nut always call ended this is my #09494746472..pls help me
399 Lekyam Andrino • 4:02 AM, 30-January-2015
Pls help me how to come back my call..always call ended..plss
398 Lekyam Andrino • 3:38 AM, 30-January-2015
Why always call ended?pls help me to back my call..ill try to call but always call ended..
397 Lekyam Andrino • 3:35 AM, 30-January-2015
How to back my unli call..plss help me
396 Lekyam Andrino • 3:33 AM, 30-January-2015
How to call again,unli call but always call ended..how to back my call..plss
395 Carol Paguia • 10:06 AM, 27-January-2015
Is sakto20 promo still available?..im trying to register for many times but the reply is always sorry for inconvenience..
394 Ched Caballero • 6:28 PM, 24-January-2015
My pinoy roaming sim can't received text messages..pls help me
393 beverly herrera • 5:20 PM, 24-January-2015
hi i just want to ask why i cant even use my load.... i cant even send a text or make a call i just want to complain about this that's why u should alert with this matter....... hope you understand and i hope you should do some action with this problem.... thank you so much and im looking forward for your assistance thank you so much
392 Jemy Monforte • 11:50 AM, 19-December-2014
i availed this day unli tri net call, after an hour unable to connect, im calling hotline number but it so busy.,. is it smart lines were so congested for unlimited promos?,
391 Ed Paala • 3:46 PM, 10-December-2014
i just load this morning and yet zero balance after 10 minutes?
390 Ed Paala • 3:46 PM, 10-December-2014
can you please send me landline how to get in-touch with your customer rep, my load always lost even when not using it. imagine it was just 5 minutes since i load then it's gone? this is a theft you know that smart.
389 Amir Vargas • 10:00 AM, 12-November-2014
I forgot hot to use UA25 promo which i already availed
388 Abigail De Guia Flores • 12:18 PM, 06-November-2014
This is so effin ridiculous! I need to have load balance in order for me to speak to your CS rep!!!! My load is being consumed without even using my phone. I already switched off my mobile data and yet my Php100 was still consumed. I wanted to talk to somebody to help me check what the hell is happening but your hotline says I have insufficient funds to make the call. This is really ridiculous.
387 Cayee Bello de Lusong • 9:05 PM, 27-October-2014
I cannot call other smart numbers using my smart no and trinet100. all i get is one ring, and then a busy signal. this is the first time it has happened in my 3years of using smart prepaid. please help. thank you.

i cannot go through your number 888-1111 because i have insufficient balance. what does that mean? does that mean that i need to "pay" for your services because i must have load first before i can speak with anyone?
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