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Smart Customer Service Hotline Number

You can call the SMART customer service hotline numbers below in the table if you are having problems with your SMART subscriptions in the following services such as:
  • SMART Postpaid
  • SMART Prepaid
  • Talk 'N Text
  • SMART Bro
  • Smart Money
  • Smart Load Retailers
  • Smart Load Dealers
  • Smart Padala
  • Infoboard Service
You will be answered by a SMART Customer Support Agent by calling the following numbers. Please be patient when calling.

SERVICETOLL FREE VIA SMART SIMVIA HOTLINE/TELEPHONE NUMBER
Smart Postpaid/Smart Prepaid/Talk 'N Text*888(02) 888-1111
Smart Infinity*800(02) 848-8806
Smart Mobile Broadband
(Bro SIM, Pocket Wifi, Plug-it, Share-It)		*888(02) 672-7277 or 1-800-10-672-7277
Smart Broadband*1888(02) 672-7277 or 1-800-10-672-7277
Smart Money15177(02) 845-7777 or 1-800-1-888-5648
Smart Load Retailers*333(02) 845-7733
Smart Load Dealers*7744(02) 845-7744
Smart Padala*7788(02) 845-7788 or 1-800-10-8457788
Infoboard Service--(02) 848-8848
Sales Hotline (apply for plans over the phone)*887(02) 848-8877

When you're using Smart International Roaming, toll-free charging is not applicable when you call using those toll free numbers above.

Do you have other concern with SMART?
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"Smart Customer Service Hotline Number" was written by Mary under the Directory category. It has been read 185816 times and generated 566 comments. The article was created on and updated on 12 March 2012.

You may post good or bad customer reviews in the comment below.

Total comments : 565
michael ramilo [Entry]

I received a text from smartpadala that my smartmoney master card is converted to virtual wallet and it will not be replaced and renewed effective on January 1,2017. If that's the case, how am i be able to withdraw my money using my smartmoney master card? Can you please explain to us more about these changes? Thank you
jhona [Entry]

Hi po,itatanong ko lang po sana if makikita niyo mga text messages?
Tess [Entry]

Hi! I'm here at New York My smart prepaid phone is currently on roaming mode. I will be going home to the Philippines so I'd like to know if you can give me instructions on how to turn the roaming off once I reached the PHilippines and again, how to turn roaming on if I'm leaving The country again. Thank you so much. Looking forward to your response.
dante [Entry]

taga villamor pasay po ako bakit ilang days na ako hindi maka call and txt ng maayos sa TNT ko. may load pa naman ako 150 inunli ko. puno naman ang signal bar ng cp ko. ??? pakisagot please
marco [Entry]

Paano ko makukuha iyong advanced payment ko n 1-month, end na iyong contract ko last september 2016, plan 1500.
VERTEXT VIGAN [Entry]

paano po ibalik ung naipadala ung smarmoney.
lucina aquino [Entry]

di po ako makapagtransfer ng load tru smartmoney, using buysmartload pero nakakapagtransfer naman po ako sa iba smartmoney account at nakakapag balanse inquiry po. ano po kaya problem ng smartmoney ko? Thanks po
chris [Entry]

Great lot of phone no. But not even one works not easy to ask help to this comp.
basilisa [Entry]

hi good day po my problema po about sa broadband nawawala yung signal hindi makapag sign in...
ariel [Entry]

Please, i want to stop your services now.. My contract already ended last september 17, 2016..
ariel [Entry]

i want to request to withhold my account po... end napo yung cointract ko sa smart... but may additional monthly amount pa po... paano yun...
Edwin Dela Cruz [Entry]

SIR/MADAM . HAVE A GOOD DAY .. MAY PROMLEMA ME SA SIM CARD RETAILER ..DI ME PAKAPAG E LOAD .. PERO NKAKATANGAP ME NG TXT AT NKAKAPAG TXT ME .. PAGO BILI LANG PO ANG CELL ME NA A8 SAMSUNG ..ANO PO BA ANG SETTING PARA SA CELL ..NA ITO ..DATI YUN LUMA CELL ME NKAKA PAG ELOAD NMAN ME .. IT0 ANG # 09294187782 ..THANK IN ADVANCE
len [Entry]

hindi makaconnect wifi nyo, mabagal at bastos pa agent nyo sa call center....
aj bantilan [Entry]

bakit kinuha ang load nang kaibigan ko.. 490 load saan kami pwede tumawag nang customer service..

Helping my friend.
Gladys [Entry]

Hi! Before leaving Philippines I activated my roaming talk n' text sim but when I arrived in Canada I don't have any signal/service. Can you please activate my roaming sim. This is my number +639123185684. This is urgent. Thank you.
Coco [Entry]

I pay for your service and it works like sh$t... Too damn slow that it takes me more time just to get to my email than Globe tattoo. Your service is really terrible and a not a good service. I hate your service... It SUCKS!!!!!!!!
It is not worth the money I spend for your stupid slow service.
cris [Entry]

good morning, just wanna ask help ,ninakaw fone ko at I really need my number replace or all my text and calls to my stolen sim forward to number I'm using now.all l have is my simcard case as proof that's my number.please write back asap.thanks
GLORIA R.CUSTODIO [Entry]

GOOD EVENING,IM JUST ASKING WHY OUR INTERNET CONNECTION BECOME VERY SLOW. EVENTHOUGH THERE IS
AN INTERNET ACCESS STILL THE RESULT IS A TURTLENET.TNX AND GODBLESS
JIMBERT BARETT S ALEJANDRO [Entry]

good evening, my smart plan 799 used up all its data, in just a matter of minutes and that's it i will pay 799 a month for only minutes of surfing.
Grace paclibar [Entry]

Nakabayad na po ako kahapon ng plan ko po bakit hindi pa din na lift ang account ko
Shiela Mae Garito [Entry]

hi gd afternoon can i ask how can we get our bill of smart postpaid??
glan [Entry]

hi ask kolang kong pano mahingi refence # kc dko mabayaran bill ko
olivia labiano [Entry]

hi there! im dual sim user and it is both smart, im currently enrolled on your promo UNLIFB on 5555. but then both of my simcards lost the data connection. i already cannot connect to the mobile data.... how was it?
im hoping for your positve response. thank you
Zaraha Noel [Entry]

Good day, I am working abroad and using roaming number however it was already deactivated last December 2015 because I was not able to put a load. I just want to ask if there is a way to activate my roaming sim while I'm abroad?
Thank you for your kind assistance.
mary jean [Entry]

hello gud day!!!! i just want to know that there is a number that texting me that i have a reward for 500 but the text said that im going to reply text 500 space 09100018408 send to 343 from smart ka partner im asking your help is this a scam ? if this is a scam how can we prevent this? thank you please reply asap. thank you
Guest [Entry]

Mary Jean, it's a scam. Beware and ignore it.
Roger Tabaco [Entry]

Hello there, i registered my smart bro sim for surfmax995 from april 1, 2016 but i can't connect to internet. I tried calling smart customer service (*888) but operator says incorrect number.
What should i do?

Hoping for your answer,

Thanks.
Ryan Perez [Entry]

Hi! I lost my phone. Can I request to Smart Business Centre a new sim with the same SIM Card no. that I used before. It's a Prepaid Sim? Thanks
felix [Entry]

good pm..please check my smart roaming number 09196211111 i can't receive text from phillipines..thank you
Romeo Camano [Entry]

Please check your directories 6380,8180 is Fin-serve SUN Operation. We are receiving calls that we are referred as SMART BACOOR. Please check and update your directories. There is some one giving wrong numbers to customer.
ma. christine villanueva [Entry]

Can I know the exact delivery date of my order? Its been 1 week since I purchased and paid it. I already message your fb page but I don't receive any reply. Pls email me or response to my message in facebook. Thank you. :)
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