Smart Customer Service Hotline Number

Good day! Please check my smart roaming # +639216458926, I can't receive text from Philippines. thank you.

hello can u please check my roaming #+639206465767 cant recieve text from.phil.they load me two times i dont recive.thankbu

Hi. im referring to my smart roaming number. just a couple of weeks ago i noticed that i don't receiving text messages from it. please help if you have any idea how to fix it. i need this number for my transaction online because they prompt me to get one time password on this mobile number which is unfortunately not receiving messages. i tried to access their hotline but i cannot reach them. any one of you here have idea ? please advice. many thanks

Smart Communication Phils,
I haven't receive any message in my smart roaming sim for 2 days. Kindly activate my roaming sim 09298538144. Thank you for your good service. Godbless...

hello , i bought a smart pinoy roaming sim the last time i gone to philippines it was in 2014 . i think i forgot to activate it , and now i want to activate my number online . so i go to the site of smart then i created my account after they ask me to put the smart number , i put may sim number that i found behind the sim but they said the number was unvalid/not recognized . please help me what should i do? i really need to activate this before it expired on may 31 2016 . thanks for the feed back

Why I can not make a conference call anymore?

What is the stastus of my order myphone m28

Can i know whatvis the status of my ordeer of myphone my28

can i know what is the exact delivery date of my order ?

im trying to activate my sim but cant get through

Hi sir/maam please kindly check my roaming number +639397237938 can't receive messege.thank you

Can you check my roaming number 09298624098. Ive been two days i did not recieve any message and also eload from philippines. Im here at hail ksa.

Kindly check my smart roaming number at 09282864150, not able to received messages, I am in Singapore
thank you
Mr Ong

good day sir, I just want to follow up the kapartner winner of 2015 quarter draw and grand draw, smart called me a special 4 digit number to my retailer 09085927817 asked about my information. the smart agent in our place here in pinamungajan cebu requested my ID photocopy. until now I didn't receive the prize that I won. A smart agent told me that I won in the kapartner. Thank you and more power.

please help me get back my signal on talk n text roaming. i am here in Saudi arabia right now and your network has taken out my signal here. do you know that I am using my mobile number for banking transactions? YOU did this to me without proper notice or message to reload immediately. please consider this message as an urgent because I cannot send money to my family in Philippines for their financial needs. Hope your network's fault will value us more as your loyal subscribers. please reply asap, hunger cannot waits you!!!

Hello!! Please kindly check my roaming no.+639989191327 I can't received message. I can send messages to my family but I can't receive their response. Please can you fix it. Thank you

Hi!
Kindly check my roaming no. +639194348456; can't receive messages. i use to register this no. to chikka apps... i can send message to someone and they can received the same, however; once they reply i can't receive their response.
Please help me. Thank you

Your prompt response is highly appreciated.

Please check my smart bro located in Bulihan, Silang Cavite. It's been awhile now we are having difficulty. I have been in smart bro since 2005 so please we need a bit of consolation which is, a good service. Thank you

sir or madam!! can you please!! restart my smart number 09990325942 because i don;t have a signal now i already restart my pocket wifi.. 4x already please fix it now...... tell me if what i will do for start fix my connection.. my local area at visaya,

hi i just lost my phone with the talk n text simcard how can i block my stolen simcard

Good day
What if i already consumed my.180.call mins.from my.Mega 250.registration and i want.to.register.to..Smartalk 100.is it.still.credited? Even if.my.subcription.to Mega 250 is not.yet.expired

Can i have the SIM NETWORK UNLOCK PIN for my NOTE 3 smartphone which had a postpaid account fully paid and served last October 2015. Please let me have the UNLOCK PIN as soon as possible for i really need the phone to function using SIM outside the Philippines. Thank you.

Good day. Could you lend me some help how to unsubscribe to 2474 efactory. Been losing mount of load. I'm currently using my roaming sim here in Riyadh, KSA. And i'm having a hard time unsubscribing. I already used different codes like STOP ALL, EF STOP, UNSUBSCRIBE but still not working, since those codes ive tried is not sending. Please help me with this matter. Looking forward for your positive response. Thanksand God bless

Sir/Madam,

Good day!

I am a Smart Retailer here in General Santos City. My Retailer Sim number is 09397787403. I joined the Smart Ka-Partner Program/Electronic Raffle Draw on July 2015. Last August 12, 2015, My wife received a call from a special number- 7078, with call agent named Gian San Juan, informing my wife that I won the Electronic Raffle which was drawn on July 31, 2015.He also explained further that he has no idea of my prize for they are only instructed to call and verify the winners.

According to Gian, there will be more calls that I would receive for verification purposes but no calls came. After a month, I called your hotline numbers (333) for updates and inquiries. A certain Julie Tendero advise me to go to my distributor for they are the ones who knew of my winning and attended my inquiries. I went to GENSAN PCOM, my distributor and they just told me to wait for further updates for they are still waiting for the Smart Head Office's email to them. On middle of September they asked for a photocopy of my two valid ID's for them to forward acopy to your Head Office. November is about to end, yet I still have no idea of what my prize is and when to claim it.

Your utmost, kind and response will be very much appreciated. Thank you.

Edgar N. Cerezo III
Smart Retailer-09397787403
Lagao, General Santos City

Few months ago I had been having data connection issues with smart then I have tried several times to contact customer service but all the rude agents kept dropping my call so I guess my number has been blocked from calling customer support. Now I have bought worth of 50 pesos electronic load for my sister and she sent a text message from a different number because the load I have sent her just got vanished. Since I couldn't contact customer support what am I going to do now?

Sir or Ma'am
This note is being written to you because of outstanding service we received at your main offices near Greenbelt in Makati. We found your entire staff at these offices to be helpful and courteous. However, we are taking a time out of our lives to recognize one of your employees we had the fortune of meeting during our inquiry. This young lady is Miss Rosette Abitria.
We expressed our needs and Miss Rosette politely made suggestions along the way.We were concerned as to the service we might receive being as our province is so far from Manila. In fact, Batanes is the most northern province in the Philippines. On this island there is no authorized payment and service center. Miss Rosette was quick to point out the favorable options Smart offers. She made sure we were aware of any phone #'s for questions that might arise. She also gave us convenient payment options available to us.
To be quite honest with you there was, and still is, another company available to us; but because of Miss Rosette's professionalism and accommodating spirit she is the reason we decided on, and will continue to use Smart as for our communication needs.
Approximately, 2 or 3 months ago we had a question and remembered Rosette. We called and was told that she had taken a job at one of your Smart satellite offices at your Cash and Carry complex store.This was good for us as we sometimes stay on that side of Makati when visiting Manila for our shopping needs.
We visited her personally at your retail store and again were not disappointed with her upbeat attitude . At that time we wanted to let someone know of her work ethic. Her humble response was "But Sir/Ma'am, I am just doing my job." We insisted. This is when she made us aware of your customer care response site.
Now, in our humble opinion, we truly believe it is very beneficial for Smart to have a person such as Rosette Abitria working with your company.

with all due respect ... Steven and Dorie Flack
peace


We expressed our needs and Miss Rosette politely made suggestions along the way.We were concerned as to the service we might receive being as our province is so far from Manila. In fact, Batanes is the most northern province in the Philippines. On this island there is no authorized payment and service center. Miss Rosette was quick to point out the favorable options Smart offers. She made sure we were aware of any phone #'s for questions that might arise. She also gave us convenient payment options available to us.
To be quite honest with you there was, and still is, another company available to us; but because of Miss Rosette's professionalism and accomodating spirit she is the reason we decided on, and will continue to use Smart as for our communication needs.
Aproximately, 2 or 3 months ago we had a question and remembered Rosette. We called and was told that she had taken a job at one of your Smart satilite offices at your Cash and Carry complex store.This was good for us as we sometimes stay on that side of Makati when visiting Manila for our shopping needs.
We visited her personally at your retail store and again were not disapointed with her upbeat attitude . At that time we wanted to let someone know of her work ethic. Her humble response was "But Sir/Ma'am, I am just doing my job." We insisted. This is when she made us aware of your customer care response site.
Now, in our humble opinion, we truly believe it is very benificial for Smart to have a person such as Rosette Abitria working with your company.

with all due respect ... Steven and Dorie Flack
peace

hi help my i cant call customer servive and other but i have load and register hope fixed it this

i want to deactivate my ALLTXT 10 promo to have a regular load

Good morning. I have just put credit on my mobile but I can't make a call. It says I'm out of credit. My mobile number is 0949 0999147. Please help me with this. Your quick response is well appreciated. Thank you.

Hi can you help me? i can open my phone i forgot my password.