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SSS Customer Service | Hotline Phone Number

With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.

SSS Customer Service/Hotline Phone Number
  • 920-6446 to 55
An actual call center agent will answer your questions, concerns or problems above.

SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.
You may call SSS IVRS Hotline Numbers below:
  • 917-7777 (Metro Manila)
  • 446-5902 (Baguio)
  • 982-8739 (Tarlac)
  • 562-9289 (San Pablo)
  • 472-8842 (Naga)
  • 234-2053 (Cebu)
  • 227-7273 (Davao)
  • 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.

The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.

Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.

For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.

Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.

Do you have any concern with SSS?
- https://www.affordablecebu.com/
 

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"SSS Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 204154 times and generated 627 comments. The article was created on and updated on 27 March 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 627
mishel h. ferrer [Entry]

Hi Good Day,

I just want to ask if i can fix my mother's sss her name is narcisa h. ferrer ss#03-5417481-5 her ss id was so old issued last nov 1979 i want to check her benefits and change it to new ss card. is it possible? Thank you in advance
marilou beltran [Entry]

i can say you have a very poor service, how many weeks should we wait before we confirm our loan? just asking.
marilou beltran [Entry]

gud pm. tanong ko lang po ang status ng loan ko ito po ang no.33-2549835-2. Ipinasa po yung application ko last june 7 hanggang ngayon wla p po. Tapos lahat po ng no. nyo busy po.
ginesa d.ale [Entry]

Good day
please help me to log in..i've been sign up already but i cant log in..pls.pls help me thanks
jenny guinto [Entry]

I forgot my password and my user id to my sss account.. I would like to recommend SSS to send my user id and password to my email address: guinto.jenny32@yahoo.com..

Note: SSS # : .02-20271978

Thank you..
ann [Entry]

sa batangas kumuha ng i.d pwede po ba mkuha dito sa main branch ng sss sa quezon city
pls reply ...ang hirap po kasi tumawag sa line nio po
Emmanuel L. Jamisola [Entry]

My loan was granted on may 23, 2013. After 1 week daw matatanggap ko na. But its been 2 weeks wala pa rin.
I need it for my medicine. Please help me.
mary ann bedes [Entry]

ask ko lang po kung magkano n po ang nababayaran ko sa sss loan ko last year
mary ann bedes [Entry]

mam

pano po kapag nkagregister n aq s sss online pero d siya maopen at nakalimutan ko po ang password ay username pwd ko ba baguhin yun

tanx po
Mrs, Hawkins joyces [Entry]

my name Mrs, Hawkins joyces , i am from California USA, married, i have been searching for a genuine loan company for the past 3 years and all i got was bunch of scams who made me to trust them and at the end of the day, the took all my money and left me moneyless, all my hope was lost, i got confused and frustrated, i lost my job and find it very difficult to feed my family, i never wanted to do anything with loan companies on net anymore, so i went to borrow some money from a friend, i told him all that happened and he said he can help me, that he knows a loan company that can help me, that he just got a loan from them, he directed me on how to apply for the loan, i did as he told me, i applied, i never believed but i tried and to my surprise i got the loan in 24 hours, i could not believe my eyes, i am happy and rich today and i am thanking God that such loan companies like this still exist upon this fraud stars all over the places, please i advise everyone out there who are in need of loan to go for by Name: Mr. Smith Jackson vis Email smithloaninvestment_lender03@yahoo.com , they will never fails, your life shall change as mine did.
BIMBOO ESPINO MEJICA [Entry]

hi!..Good Day.
i lost and forgot my SSS ID/Number. anyone can send on me my SSS #.....
Named: Bimboo Espino Mejica
Date of Birth: May 14, 1984

please send it e-mail add.: bimboo.mejica@yahoo.com
JESSICA I. ARANAS [Entry]

Hi! Gud PM
This is in regards my maternity benefit claim. I just want to know why it is that my benefit claim was dis approved.. I already submit all the documents that proof that I was miscarriage last March 1, 2013. I do hope sir/mam.. that you can help me on this problem.. thank & God Bless.
Shirley I. Labesores [Entry]

I would like to renew my salary loan but due to non posting of my payment for April and May my sss loan is rejected.May I request for posting of my payment for the said months. I will pay for the tuition fee of my children.
I hope for your prompt action regarding this matter.
Thank you.
Shirley I. Labesores
SILVINITA O. MINGUEZ [Entry]

I forgot my password and my old email address. I would like to recommend SSS to send my new password to my new email address: silvinitaminguez@gmail.com. Thank you.
Annie Rose Abellanosa [Entry]

hi, i just wanna ask about the maternity benefit. I was resigned with my job last march 2012 and my sss contribution was stopped also. If i am going to continue it this month, can i avail the sss maternity benefit?i am pregnant now and my due date is on september 5, 2013. thanks.
Sheila [Entry]

Hi! Good Day! I just wanna enquire on how I can correct my date of coverage. I started paying contributions as Voluntary member, I eventually got hired at a BPO company. I was not assisted with my first set up of contributions, unknowingly it would affect my coverage status. I was about to file my first salary loan but due to no date of coverage I was not eligible. SSS pasay branch asked me to make a letter to request the consolidation of my contributions but did not provide me any time frame of how long does it usually takes to be resolve. I hope you could help me with my concern.. thank's!
Beneliza Garvida [Entry]

Hi,

I just inquire the status of my salary loan when can I get it?

I already have the check no. when I check to your website.

Hope for your urgent respond. I need it badly for some important reason..

Thanks,
Beneliza
Carlo Rico Dizon [Entry]

Hi,
i would like to kindly inquire if i can do a personal loan with sss?
and if ever i can, what are the requirements and steps needed
i am a member since 2006 and this would be my first time to apply a loan.
anticipating your response regarding this matter
thanks
CARMELITA BANAC [Entry]

pls help me..this is my new email add now.
CARMELITA BANAC [Entry]

I wasn't able to log in. What do I need to do? I forgot my username and password and the email address
ROBERTO L.RODRIGUEZ [Entry]

My Laser ID of SSS are cannot received what is the problem
Latest Address: 175 Mango St San Francisco Mabalacat Pampanga
SSS#33-5753562-3
maria lourdes fernandez [Entry]

good day.

please help me to log in.

Thanks
maria lourdes fernandez [Entry]

good day.
please help me to log in. thanks.
Leonides P. Carmona [Entry]

I wasn't able to log in. What do I need to do? I forgot my username and password and the email address.
Marina Vicene Cariaga [Entry]

I am applying for Salary loan. I cannot open the Loan Disclosure Form. It says something like
500 Internal Server Error.

Please do something as I need to make a loan asap.
NETCHIE [Entry]

hi,

im netchie ferrer trinidad

pls. tell me my remaining salary loan i need to know it w/ sss#0619259909
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