"Hi palawan express, ask ko lang po if pwd pa ba makuha ung pera na pinadala ko pero hindi na claim ng pinadalhan ko.. pwede pa ba ma cancel yun at makuha balik yung pera??.. kasi no response yong pinadalhan ko.. salamat"
(Hi palawan express, I would like to ask if can I get the money that I've sent and not claimed by my Receiver? Can I cancel it and get the money back? Because the receiver didn't replied to me. Thank you.)
AnswerYes. The Palawan Pawnshop Express Pera Padala Customer has the right to get his money back if it's not claimed by his receiver.
But there's a condition. According to Palawan Express Pera Padala Terms and Condition, you, the sender, must go to a Palawan Pawnshop branch, bring a valid ID and fill-out a PEPP Request for Cancellation form within thirty (30) days from the date of sending transaction. Only the principal remittance amount shall be returned to you.
If the money is claimed or if you get the money after 30 days, you will be pay an extra charge of ₱30 or 1% of the principal amount as handling fee. This handling fee is charged per month. So, the longer the money is not claimed, the bigger fees you can pay.
What will happen if the money is not claimed in one (1) year?Unclaimed money after 1 year will be donated to charitable institutions.
Do you have any problem or concern with Palawan Pawnshop Express Pera Padala? Tell us in the comment below.