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Can I get back my money I sent to the Receiver which he didn't claim yet in Palawan Pawnshop?

Some Palawan Pawnshop Express Pera Padala customers are asking if they can get back the money they sent to their Receiver which the Receiver didn't claim? One of the Palawan Pawnshop customers, Mr. Serge asks this question:

"Hi palawan express, ask ko lang po if pwd pa ba makuha ung pera na pinadala ko pero hindi na claim ng pinadalhan ko.. pwede pa ba ma cancel yun at makuha balik yung pera??.. kasi no response yong pinadalhan ko.. salamat"
(Hi palawan express, I would like to ask if can I get the money that I've sent and not claimed by my Receiver? Can I cancel it and get the money back? Because the receiver didn't replied to me. Thank you.)

Can I get back my money I sent to the Receiver which he didn't claim yet in Palawan Pawnshop Express Pera Padala?


Yes. The Palawan Pawnshop Express Pera Padala Customer has the right to get his money back if it's not claimed by his receiver.

But there's a condition. According to Palawan Express Pera Padala Terms and Condition, you, the sender, must go to a Palawan Pawnshop branch, bring a valid ID and fill-out a PEPP Request for Cancellation form within thirty (30) days from the date of sending transaction. Only the principal remittance amount shall be returned to you.

If the money is claimed or if you get the money after 30 days, you will be pay an extra charge of ₱30 or 1% of the principal amount as handling fee. This handling fee is charged per month. So, the longer the money is not claimed, the bigger fees you can pay.

What will happen if the money is not claimed in one (1) year?

Unclaimed money after 1 year will be donated to charitable institutions.

Do you have any problem or concern with Palawan Pawnshop Express Pera Padala? Tell us in the comment below.

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"Can I get back my money I sent to the Receiver which he didn't claim yet in Palawan Pawnshop?" was written by under the Business category. It has been read 22200 times and generated 30 comments. The article was created on and updated on 04 July 2018.
Total comments : 29
arlene samson   (04 August 2020 10:03 PM) [Entry]

how can i get my money back hindi niclaim ng pinagpadalahan ko and i sent the money thru unionbank online banking. wala kasi ako sa pinas.

Kirvy Bastida   (04 August 2020 10:55 AM) [Entry]

Can I authorize someone to cancel and claim the money I sent throught PEPP? I cannot come to the office due to home isolation (Covid+)

Raen Dy   (19 July 2020 11:13 PM) [Entry]

I have sent money for like a year ago and I would be needing another receipt copy of it. Can I request for this by using the sender and receiver's name as I don't have the tracking no. anymore.

Cesar Arnaiz   (15 July 2020 3:41 PM) [Entry]

Hello can I get my money back even if I don't have valid I.D?

Anne Coleen Cayrel   (13 July 2020 7:00 AM) [Entry]

Hello po. It's been four months po and di mareceive ng receiver yung pera kasi we're under lockdown. How do I get my money back po? I don't have a valid I.D. hindi pa naibigay yung bagong school I.D. namin but I can ask for the template of the I.D. is that okay?

Lanie Pueblas   (05 July 2020 1:56 AM) [Entry]

Hello my receiver can't get the money I send because they are under lockdown and they are not allowed to go out. What would I do to get my money back since I don't have any valid I.D can I still get my money back? If yes what should I bring? Thankyou in advance

Love Timtim   (14 June 2020 3:17 PM) [Entry]

hi good i received a txt message from palawan express to claim money but i dont know who is the sender and the amount..is it possible that they mistakenly send it to my #? but y name was stated on the txt..

Ma Sheryll C Sedillo   (08 June 2020 8:31 AM) [Entry]

I sent money to someone. She had no valid i.d on hand but according to her she has her Palawan padala i.d. Problem came up, when claiming the money i sent to her. The Palawan express branch she went to is not honoring that Palawan i.d,. I sent to her June 3, 2020. How can u help us with this?

NODELYN TIOZEN   (21 May 2020 10:24 PM) [Entry]


MARIE STEFANNY RULLODA   (21 May 2020 5:48 PM) [Entry]

Pano ko po makukuha ulit yung tracking code ng nagpadala sakin, nadelete ko po yung message ng palawan express. pls. answer me asap

Geoshua Salvador   (05 April 2020 11:37 AM) [Entry]

30 days po ba ang kailangan bago ma refund ng sender ang di na claim na pera? May magpapadala kasi sakin tapos baka i rerefund nya since next week pa ako pupunta ng palawan kasi lockdown. Pls reply asap

Victor Malasaga   (06 November 2019 5:32 PM) [Entry]

pwede po magtanung sino ang nagpadala ng pera sa akin ito ang Trucking No. DLB-953160-ZAW

Giane Ira J. Tiongco   (07 October 2019 6:40 PM) [Entry]

Nowadays, is it possible that I can get my money back if the receiver didn’t claimed it?

RAFAEL CORDERO   (07 August 2019 3:49 PM) [Entry]

I have claim june 28,2019 from Coins.ph
Then for being too busy..i forgot to it sooner
Then i tried to get it yesterday August 6,2019.
The teller told me it was cancelled.
But i paid already to Tala.
Tracking # DXS-11-56592-ZAW / Sender: Coins.ph / Exact amount: 2425 PHP

Angelica   (05 August 2019 7:44 PM) [Entry]

Nirefund ko po yung pinadala kong pera. Makakareceive po ng ba ng text from palawan ang supposed to be receiver na nirefund ng sender yung perang pinadala?

Romel Luneza   (14 July 2019 7:36 AM) [Entry]

Ask ko lng po kung pwede ko pa ba maibalik sakin ang ipinadala ko pera sa palawan thru coins.ph,kasi nde n i claim ng recipient dahil nagkamali sa pagkakalagay ng name ung recipients.thanx

Elieza Tisado   (02 July 2019 10:52 AM) [Entry]

Unfortunately I dont have any valid id. Is a student id considerable?

MARIBEL AQUINO   (01 July 2019 8:59 AM) [Entry]

Hi. I dont have time yet to claim the money that was send 2 weeks ago. If there is any chance ro return it to sender?

admin   (06 July 2019 7:18 PM) [Entry]

Yes. The sender will just claim it back in the Palawan Pawnshop branch.

Edison P. Espiritu   (21 May 2019 1:44 PM) [Entry]

hi palawan express, makukuha ko pa ba yong padala sakin galing coins.ph wala kasing tracking codes na binigay.anu dapat gawin salamat

Jennifer R San Andres   (30 April 2019 12:50 PM) [Entry]

I've received two notifications with differ nt tracking codes from Palawan express that I could get the money sent to me, unfortunately I don't know who the sender is and the amount sent. Can I still claim it? Is it possible to check the sender's name and amount using the tracking code so I could claim the money? Thanks

maricel   (06 February 2019 9:51 PM) [Entry]

gud eve pede ba maka hingi ng photo ng receiver na pinadalhan ko ng pera? kasi na scam ako

Stephanie Seidel   (22 January 2019 7:08 PM) [Entry]

Pwede ko po bang ma cancel yung money na nasend q sa palawan through coins.ph kase po na scam po aq. Please reply po

Chen Lepania   (04 January 2019 5:47 PM) [Entry]

Hi, pwede po ba ako humingi ng computerized receipt copy nung resibo ko, since handwritten kasi madalas sa palawan. kaso yung sesendan ko gusto ng computerized copy galing Palawan.
Pwede po ba yun? and ano ang mga kailangan. Thanks.

Rene C. Aquino   (27 December 2018 1:34 PM) [Entry]

Good day palawan express,, may nagsend sakin ng money trough 7:11 nung iclaim ko n ung pera not found ang lumabas sa sytem ni palawan,, ano oo ba dapat ko gawin para mkuha ko ng pera ko sana po msagit nyo ako..

clinton   (18 December 2018 3:43 AM) [Entry]

What if nawala ko yung resibo pero yung text andito parin sa cp ko pwede ko paba ma cancel yung pinadala ko? Dahil yung receiver ko wala valid id yung id lang sa hospital nung papanganak niya sabi 9k lang daw pababa yung pwede magamit yung id otherwise need daw valid id..wala siya valid id e, tapos nawala ko pa yung resibo...pwede paba mkuha money ko?

Jhorick Loyola   (13 December 2018 2:03 PM) [Entry]

Hello Palawan express. So nagpadala ako today ng pera Smart Padala through Palawan Express. Then nung ikiclaim na nya na cash out na daw. Eh wala pang kinukuha yung reciever ko.

Eliza Legaspi   (13 December 2018 6:51 AM) [Entry]

Hi, Palawan Express. Pano pag mali yung na-itype ng counter na Name ng Receiver, tapos di makuha ngayon yung pera. Ano po pwede gawin? Irefund nalang? Or any other choices po sana na pwede?

Roel Makabenta   (06 November 2018 4:02 PM) [Entry]

What if the sender is from abroad and he did it thru Bdo banking online . If money is not claimed how can i get it back ?