For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe logo - "abot mo ang mundo"
Globe Customer Service New Phone number: 027301000
The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).
You can also contact Globe at the following hotline numbers:
211 or 2629 - using Globe Mobile Phone
173 - Repair (using Globe landline/telephone)
02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
171 - toll-free from any Globelines
(02) 919-8888 [Luzon]
[032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
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"Globe Customer Service New Contact/Hotline | Phone Number" was written by Mary under the Directory category. It has been read 1099016 times and generated 1983 comments. The article was created on 28 July 2020 and updated on 28 July 2020.
You may post good or bad customer reviews in the comment below.
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We have no internet access since Monday, September 7, 2020. Our landline number is 77205579 and our account number is 874172005. Please check immediately.
My acct.number is 900947100, 9 days now without internet connectivity , we reported it with ref no. 124-155-154 and ref no. 124 160 932 but no response and actions. please do immediate actions... we need this ..
This is formally to complain about your internet services.
For a couple of weeks we experienced a slow internet for unknown reasons. We don't have any unpaid billing.
Herewith my globe broadband contract plan PLAN 1599 10MBPS 500GB. but upon doing some net speed test your speed highest MBS is only 7.81 while most of the time is below 5 which is down to 1 mbs.
I have three children who are having their online class and it affects their studies for this internet speed service.
Hoping for your immediate action on this.
Attached herewith a screenshot of my recent speed test.
Good Day! I got lost my phone, it was snatched, my number now is ringing.. its globe 09958708556 I need help to globe to contact my number becuase they cannot answer my call If it is possible. Thank you
Dear Sir, This concerns my Globe At Home Plan with account number 105904195 broadband and landline plan, under the name of Grace Ganzon. For the last 5 to 6 years, my internet Home Plan was less than Php800 a month since it is the only internet broadband you can provide.
On March 2020, after numerous follow-up requests to upgrade to a higher broadband connection, I was granted an additional 10 Mbps 1699 UNLI with monthly payments of Php1,605.35 and due to quarantine protocol was installed only on May 15, 2020. Please note that I was still calling and requesting for additional higher broadband.
On July 25, 2020, your office messages me offering a Globe at Homes Go UNLI Plan 2499 with an internet connection with a speed of up to 50Mbps and also get 2 FREE TP-LINK WIFI mesh devices to eliminate WIFI dead spot.
Upon receiving the message, I immediately applied for Plan 2499, because accordingly, that fiber optic is not available and an upgrade of 100 Mbps is not also feasible.
On August 19, 2020, a technician with work order 55903423 came to install the UNLI Plan 2499 with 2 Free TP-Link Wifi mesh devices. Upon completion, we, together with the installer, checked the speed connection and verified that the maximum Mbps it can generate is only 20Mbps and not 50 Mbps as offered. Your installer has to call his principal office to inform you about the discrepancy. Your office instead told us to call Customer Service and address our complaint and to declare our line to be faulty so that for them to service; meanwhile, I am paying for a plan with a shortchanged Wifi connection. I inquired from the installer if a fiber optic is already available in our area, and he said yes, as a matter of fact, there are open slots at the Globe box in front of our building. He was suggesting for me to apply for migration, which I had been doing early last year.
Meanwhile, a fiber-optic connection is still pending. I demand a connection of 50mbps and not 20mbps. I am also aware that the 50mbps are not dedicated, but having a wide discrepancy is not acceptable. At this time, upon writing you, I checked the internet speed, it is ranging from 12mbps to 19 or 20 Mbps.
In the event that this will not be acted upon within five days of receipt. I will make a formal complaint with the DTI Dept of Trade and Industry on Truth of Advertising, copy furnished to the Office of the President of the Philippine under fraudulent advertisement. As you will know, I have four students, one international studying online, and the fast wifi connection is essential during this pandemic period. I am formally applying again for a fiber-optic connection. Kindly attend to my concern and address it the soonest possible time. Thank you, and stay safe and well.
Grace Ganzon Globe Acct Number 105904195 Tel number 77445347 mobile number 09175260963
We have no internet connection!!!!! For 2 days now and we already paid our bill what the heck Globe. Slow internet connection then now cant even use it for anything
Good morning madam/sir, GLOBAL HOSPITALITY PLACAMENT AGENCY KEEP ON CONTACTING IN REGARDS OF THIER CANADA HIRING. Using this gcash account no.0977 460 7208. Villarica Libertad pasay city with ref. no 2020081411121700010100170905303376860/ 3 k deposited under the name of Bernardo Ramos, for the seminar. I contacted POEA and had a negative reply. Agency is registered. I was hoping you could help me find out details of the said account. My no. is 09275415314 my email stated upfront.
hoping for your considerate action on this matter.
I Am Angelina F. Leal, with account number 612240833. bakit ang laki na naman ng bill ko? kakaayos nyo lang dinagdagan nyo na naman. tapos diko nagamit na dinis connect pero binayaran ko parin . ngayon dinagdagan naman ninyo bill ko. paki ayos po.
HI, Angelina F. Leal, with pocket wifi sim only, 09178131768, bakit ang laki na naman ng bill ko nagbayad ako monthly tapos pinutol pa diko ginamit. inayos na last july more one month na inayos, now lumaki ulit. ano mali?
We did check your website and it is not on the first page of Google. We can help your website to get more leads and sales by placing it on the first page of Google. We also provide FREE WEBSITE ANALYSIS. Looking forward to hearing from you Thanks Lily
Please remove my Cellphone number you posted as globe costumer service phone number. I‘ve been receiving a lot of calls from random individuals asking for globe costumer service.. Please remove it ASAP.. my personal cellphone number is this one 09294833828 ...
As of yesterday the internet is slow as a snail and hardly get any streaming, What is the problem I get a notice on the screen which says WE WORKING ON it or something to that effect So fis the problem and let me know when it should be back to normal, by the way I do expect a credit.
Our internet connection is not working. We need technician to fix our modem please. Kindly send asap, were using this in online job. Our account number is 853183215.
Hi, we would like to get copies of our billings for landline numbers 0385018454, 0385010311 and 0385100591. We have not receive any since March. Thanks.
Hi Good Day! I would like to request for repair of our internet connection.Our Account number 868395872 . We are having bad connection for almost a month, we try to call your customer service, but no one is answering. Kindly pay attention regarding this matter, saying binabayad naming sa inyo.
Hi Good Day! I would like to request for repair of our internet connection. please send over globe technicians we have bad connection for a week already and no one has been answering my calls from your hotline. Our Account number is: 874548560 Landline no: (033) 522- 6814. ASAP. Thank you.
