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LBC Customer Service | Hotline Phone Number

This is the customer service portal and hotline phone number of LBC, "Ang Hari ng Padala".
If you are located within Metro Manila, you may call them at (02) 858-5999. You can call this number even if you're outside Metro Manila using your landline or mobile phone but call charges may apply.
If you are located outside Metro Manila or in the province, you may call them at 800-035-702-444 or 1-800-10-8585999
LBC's customer service is open 24/7.
LBC Customer Service Hotline Number
You can also send your queries or concerns to LBC's email address: customercare@lbcexpress.com.
LBC offers a great courier service through its unmatched nationwide delivery network of over 2,500 on-foot couriers, covering 1.8 million households in the Philippines.
Do you have any concern with LBC?

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"LBC Customer Service | Hotline Phone Number" was written by under the Directory category. It has been read 447249 times and generated 1561 comments. The article was created on and updated on 07 April 2016.
Total comments : 1558
Nerly Mae   (09 March 2018 12:46 PM)

Good day hanggang anong oras pwede mag padala sa LBC SM gensan branch ?
Thank you

james sharrett   (25 February 2018 3:01 AM)

I am trying to find the phone number of LBC in Perth Western Australia post code 6000. without any success in regards to sending a Balikbyon box to philippines, please reply to me . dont give me LBC face book because its hope less, or customer hotline in Australia because I live overseas

Riza   (19 February 2018 3:48 PM)

This is worst ! Ive been calling since the box arrived in sucat . i always update and track it . it exceeded their time limit for delivery. And theres no progress at all. Our box arrived at sucat delivery hub since feb 10 . tracking number : 1124969640.

arnel b abion   (19 February 2018 9:23 AM)

kelan ko po makuha yung pera ko sa remittance?

Ange dizon   (18 February 2018 10:40 PM)

Down pa rin ba ang remmittance ng lbc til now? Hanggang kelan to?

Jennifer jimenez   (18 February 2018 2:16 PM)

Bakit po hindi pa nadedeliver ung order ko from ceejay print haus its been 5 days. Here is the tracking 139592293912. I need it asap. Here is my delivery address 401 A Interior 34 brgy 121 perla A street tondo, manila. Under my name.

Ma Anna Theresa Condino   (15 February 2018 7:20 AM)

Hello po ask ko po kung dedeliver na ba today ung orders ko ,may nag message na po sakin kahapon around 8am ,ito po reference # Your ordered item w/ Ref#71001387021387 will be delivered today. Pls prepare exact amount of P00.00. For queries, call 02-8585999. Thank you... Paki check naman po thanks ,!!!

Kristine dajalos   (14 February 2018 6:42 PM)

Hello and good day!
I would like to know of what exact days and hours does the parcel deliver from Manila to Cayagan de oro? Frankly, I was being anxious of the parcel that my fiancé delivered through LBC. Based on my research, the delivery should within 48 hours and the transit time is 1-2 business days. We always checked the tracking number on your webpage but it seems the result is over 48 hours and it’s already 6 days since FORWARDED TO CAGAYAN DISTRIBUTION. Kindly please checked and follow-up our parcel, tracking number 1105677125.
Thank you and God bless!

camille javellana   (13 February 2018 4:05 PM)

Hi ask ko lang if nasa LBC MIDSAYAP BRANCH na ung hinihintay ko na package supposed to be kahapon ito darating ... Ito po yung tracking no.179923406026

ELAINE JOYCE BACUNADOR   (09 February 2018 3:52 PM)

hello lbc I keep on calling your customer service hotline no one's answering the call. May I know how can I access to other customer service numbers? to assist me with my concern...please do reply. ASAP!

Dianne   (08 February 2018 9:13 AM)

I have a problem regarding about my order in Paymaya Card Store, I receive an email from paymaya saying that the item is already picked up by the courier partner which is the JAM express last January 31, 2018. After that I started tracking the delivery progress, suddenly the data is not available that time in JAM express tracking. Yet still I'm waiting the delivery, until last February 6, 2018 there is no delivery so I checked the tracking in JAM express and I found out that the item is shipped by LBC, when I check it in LBC tracking it says that the item is already in LBC Coron branch arrived last February 1, 2018 then February 3, 2018 arrived again in coron in tracking also when I look at LBC tracking they delivered the item twice in my given address dated February 2 and 3, 2018 but I ask the security guard in my address and He told me that there is no LBC delivery on the said date given by LBC tracking we try to look at the security Logbook and there is no LBC delivery log. I visited the LBC Coron branch yesterday February 7, 2018 to ask and check about my order because in tracking said that the item is ready for claiming. The clerk on duty even the delivery boy said that the item is already going back to the origin without trying to find it on there storage area. By the way my tracking no. is 500000000422423, COD terms. The tracking data always note that there is payment issue, the package is COD term so the payment would be settle upon receiving the item.

rizza jane dela cruz   (06 February 2018 5:48 PM)

may dlawa akong to receive parsel from shoppee., ung isa 2 weeks na wla pa din ung deliver?!?!?! tracking no: 0682-5657-WHFN at 0716-6282-LGQC paki follow up nman po. sbhin lang kung ayaw mag deliver., para next time hndi na sa inyo magpadeliver ..

dave malinao   (04 February 2018 1:00 PM)

Good noon bakit po ang pinadala ko papuntang lebanon january 23 2018, hanggang ngayon wala pa tracking number 201047332182, tapos ang mahal pa ng padala P2,775.00 mas mahal pa papuntang america. paki ayos naman serbisyo nyo, dati mura lang at 3 days lang dumadating na kapag INTERNATIONAK, ngayon mahal na tas ang tagal pa ma deliver anong klaseng serbisyo nyo parang kung kailan tumanda paurong

Shierra   (04 February 2018 9:09 AM)

Hi! Kindly check the status of my parcel. Tracking number : 181318341690 . Last time i checked it's already ready for delivery and when i checked again it says shipment issue. What's the issue? Why there's an issue? It supposed to arrive yesterday pa. Kaya nga pina rush kasi importante. I supposedly have an appointment to sign and seal today. How can i do that now na wala pa yung dry seal ko? Please call me. I need an explanation. 09772406576

Dennis   (02 February 2018 0:11 AM)

Pwedi po ba magpadala ng airsoft gun from Cebu to Leyte?

nidzen angeles   (30 January 2018 8:33 AM)

tama bang reason ung hapon na at wala na magdedeliver sa bahay? for deliver sa mismong bahay ung package pero tatawag ung lbc para ipa pick up ung package. anung klaseng reason un? wala na raw panahon para ideliver ung package kaya tatawag para ipakuha.

FRENCYLYN   (30 January 2018 7:33 AM)

2 times na ayaw magdeliver dito ng lbc integrated. Pafollow up naman ng order ko sa shoppe 0679-9944-UNSH PLEASE!

Andrew Aquino   (29 January 2018 11:20 PM)

Itetext po ba ako ng lbc kapag nandun na yung package na para sakin? Salamt

Loulou   (28 January 2018 6:51 PM)

Hi po, what happened to LBC Integrated? I used shoppee then twice I encountered the "incorrect address" this is the same with my billing address. Ano pong nangyayari? I just so disappointed po because, I never received any calls from the courier service or staff when the delivery is expected within the day. They texted me once but it's too late because the item is already back to seller. Hope maayos na po.

Frannie   (27 January 2018 8:21 PM)

IMPORTANT DOCUMENT! - Kindly check the tatus of my parcel with tracking number 179925486941. It says in your website "shipment issue. "What is the issue? And please tell your delivery team to give me call so that I have an idea regarding my parcel. Please give me update the soonest. Thank you!

Raymond Olson   (27 January 2018 1:43 PM)

Tracking No. 781000790025. Your online tracking service said that 2 attempts were made to deliver this pkg. That is not correct. The first one on Jan 125 said no one at location. There is always someone here. The 2nd on Jan 26th said told to postpone that is also not correct. I want this delivery. Please advise.

Fretchel   (25 January 2018 9:01 PM)

Good Evening. I have received a text message today about the delivery, but I did not recieved it. When I track it through Shopee it says "Delivery failed due to no family name. Can I just pick-up the items? Or contact anyone to add details on shipping information? Thanks

dexter erving generoso   (23 January 2018 10:20 AM)

hi good day can you deliver my item now?it's taking very long in transit status i always checked the tracker nothing happens so please deliver it as soon as possible because i'm not around in january 26 which is the last and final date of estimated delivery here is my tracking number 891010021689

BLESS P. VALIENTE   (20 January 2018 12:46 PM)


BLESS P. VALIENTE   (20 January 2018 12:45 PM)


Tyrone Tan   (19 January 2018 1:42 PM)

Hi I would just like to ask if you have suppliers for your courier bags?we can develop for you. Please feel free to contact me at 0917-816-99-55

Tyrone Tan

Gerlin Rosos   (17 January 2018 10:38 AM)

Hi, good morning. I would like to tract on my parcel. I have received a text message yesterday about the delivery, but there was none delivered here. Could you please update me on this? Thanks

Emily Macaorog   (16 January 2018 5:23 AM)

January 15, 2018 06:47:27 PM

Ready for delivery. Please expect delivery within the day.

January 15, 2018 06:48:04 PM

Shipment issue. Please get in touch with us through our official customer care channels.

(what do you mean by that?) yung unang delivery okay naman kasabay lang yung nung unang inorder ko. Bakit expect delivery within the day. Bat wala parin and after a few minutes shipment issue? First time nagkaganito to. What happened? My tracking number is 781000787302. Paki follow up naman please.

MARLON POSADA   (14 January 2018 10:17 PM)

Date of Last Status
Magisipisip kayo mga customer.. tignan nyo walang EFFORT walang COMMITMENT.hindi man lang nakipagcoordinate to have a conversation with mobile

Transaction Status
January 11, 2018

Shipment was returned to the sender on 01/11/2018.
January 10, 2018

Forwarded to SHIPPER.
January 09, 2018

Arrived at SCS RETURNS.
January 06, 2018

Shipment issue. Please get in touch with us through our official customer care channels.
January 06, 2018

Ready for delivery. Please expect delivery within the day.
January 06, 2018

January 05, 2018

January 05, 2018


Mary Grace Escaño   (14 January 2018 7:35 PM)

I would like to ask for updates on my parcel because on the logistics tracking - it shows "DELIVERY FAILED" while in fact I haven't received any notification about the parcel arriving. PLEASE FOLLOW UP. THANK YOU

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